Manorhouse Assisted Living & Memory Care
Assisted Living, Independent Living, Memory Care & Respite Care · Richmond, VA
Manorhouse Assisted Living & Memory Care
Assisted Living, Independent Living, Memory Care & Respite Care · Richmond, VA
Manorhouse Assisted Living & Memory Care is located in Richmond, Virginia. It offers independent living, assisted living, and memory care services. The community focuses on providing quality care and engaging activities for residents.
100-bed community Rank #139 / 365Bed count — State benchmarkedThis home is ranked 139th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 59 / 100 Rank #115 / 434Walk Score — State benchmarkedThis home is ranked 115th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationDecember 19, 2026
Manorhouse Assisted Living & Memory Care is administered by Mrs. Luann Paul.
Pets not allowed
Specific ProgramsFeatures and Services, Proprietary Programs
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2020 · 6 years of data
These figures come from state-published inspection data.
5 complaints
14 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Virginia state average
Overall vs. VA average
0 Worse
No metrics in this bucket.
4 Better
Metrics better than Virginia average:
• Inspections with deficiencies (22% below)
• Inspection deficiency rate (15% below)
• Total complaints (29% below)
• Complaints per year (33% below)
• Inspections with deficiencies (22% below)
• Inspection deficiency rate (15% below)
• Total complaints (29% below)
• Complaints per year (33% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 14 | 14 | This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg |
|
Inspections with deficiencies
Inspections that uncovered at least one regulatory deficiency.
| 7 | 9 | This facility has 22% fewer inspections with deficiencies than a typical Virginia assisted living residence (7 vs. VA avg 9).↓ 22% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 50% | 59% | This facility has 9 percentage points lower inspection deficiency rate than a typical Virginia assisted living residence (50% vs. VA avg 59%).↓ 9% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 7 | This facility has 29% fewer total complaints than a typical Virginia assisted living residence (5 vs. VA avg 7).↓ 29% better |
|
Complaints per year
Average complaints per year since 2020.
| 0.8 | 1.2 | This facility has 33% fewer complaints per year than a typical Virginia assisted living residence (0.8 vs. VA avg 1.2).↓ 33% better |
Places of interest near Manorhouse Assisted Living & Memory Care
13500 North Gayton Road, Richmond, VA 23233
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Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
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City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise Villa Tuckahoe | AL MC | Richmond (Henrico) | 250
Facility
250
VA AVG
96
Rank
#6 / 365 | Yes |
43
Facility
43
VA AVG
45
Rank
#221 / 434 | Studio / 1 Bed / 2 Bed | Mindy Powell |
94.0%
Facility
94.0%
VA AVG
71%
Rank
#29 / 293 | - | 15 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Westminster Canterbury Richmond | AL HC IL MC NH | Richmond | 214
Facility
214
VA AVG
96
Rank
#15 / 365 | Yes |
16
Facility
16
VA AVG
45
Rank
#374 / 434 | Studio / 1 Bed / 2 Bed / 2-4 Bed | Ms. Susan Chrissley |
60.7%
Facility
60.7%
VA AVG
71%
Rank
#209 / 293 | A+ | 5 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Cedarfield | AL NH IL | Richmond | 157
Facility
157
VA AVG
96
Rank
#38 / 365 | Yes |
11
Facility
11
VA AVG
45
Rank
#405 / 434 | 1 Bed / 2 Bed | Lauren Burnette |
54.1%
Facility
54.1%
VA AVG
71%
Rank
#236 / 293 | A | 6 | 17%
Facility
17%
VA AVG
59.3%
Rank
#22 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 6
Facility
6
VA AVG
32
Rank
#48 / 271 | 1.0
Facility
1.0
VA AVG
2.3
Rank
#55 / 271 |
| The Estates at West End | AL IL MC | Richmond | 105
Facility
105
VA AVG
96
Rank
#126 / 365 | No |
65
Facility
65
VA AVG
45
Rank
#81 / 434 | Studio / 1 Bed | Stephanie Quick |
69.5%
Facility
69.5%
VA AVG
71%
Rank
#168 / 293 | - | 16 | 19%
Facility
19%
VA AVG
59.3%
Rank
#25 / 330 | 9
Facility
9
VA AVG
7
Rank
#264 / 330 | 8
Facility
8
VA AVG
32
Rank
#62 / 271 | 0.5
Facility
0.5
VA AVG
2.3
Rank
#28 / 271 |
| Manorhouse Assisted Living & Memory Care | AL IL MC RC | Richmond | 100
Facility
100
VA AVG
96
Rank
#139 / 365 | No |
59
Facility
59
VA AVG
45
Rank
#115 / 434 | - | Mrs. Luann Paul | - | - | 14 | 50%
Facility
50%
VA AVG
59.3%
Rank
#96 / 330 | 5
Facility
5
VA AVG
7
Rank
#200 / 330 | - | - |
Financial Assistance for
Assisted Living in Virginia
Manorhouse Assisted Living & Memory Care is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Manorhouse Assisted Living & Memory Care
Is Manorhouse Assisted Living & Memory Care in a walkable area?
Manorhouse Assisted Living & Memory Care has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Manorhouse Assisted Living & Memory Care's license expire?
According to VA state health department records, Manorhouse Assisted Living & Memory Care's license expires on December 19, 2026.
Are pets allowed at Manorhouse Assisted Living & Memory Care?
No, Manorhouse Assisted Living & Memory Care has a no-pet policy.
Who is the administrator of Manorhouse Assisted Living & Memory Care?
Mrs. Luann Paul is the administrator of Manorhouse Assisted Living & Memory Care.
How many beds does Manorhouse Assisted Living & Memory Care have?
Manorhouse Assisted Living & Memory Care has 100 beds.
Are there photos of Manorhouse Assisted Living & Memory Care?
Yes — there are 4 photos of Manorhouse Assisted Living & Memory Care in the photo gallery on this page.
What is the address of Manorhouse Assisted Living & Memory Care?
Manorhouse Assisted Living & Memory Care is located at 13500 North Gayton Road, Richmond, VA 23233.
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