Heritage Hills Senior Living
Assisted Living, Independent Living, Memory Care & Respite Care · Hendersonville, NC

Heritage Hills Senior Living

Assisted Living, Independent Living, Memory Care & Respite Care · Hendersonville, NC

Overview of Heritage Hills Senior Living

Heritage Hills Senior Living provides a vibrant and engaging atmosphere. Located in the picturesque town of Hendersonville, North Carolina, Heritage Hills, this senior community is proud to offer specialized memory care for residents living with dementia and Alzheimer’s disease.

Heritage Hills Senior Living‘s programs also include dementia-specific programming and tailored care routines, ensuring that individuals receive the care and support they need in a compassionate and understanding environment. The independent living options at Heritage Hills include chef-prepared dining, housekeeping services, and access to a wide range of amenities, striking an ideal balance between convenience and independence. Residents of this senior community can revel in endless opportunities for fun and relaxation.

By The Numbers

Community insights.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management.
9 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #460 / 508Walk Score — State benchmarkedThis home is ranked 460th out of 508 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
6 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMarlene Nelson, Director of Regulatory Compliance (per state records, record updated Jul 2026)

Contact Heritage Hills Senior Living

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Housing options icon

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Single-story

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Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Heritage Hills Senior Living

Floor plan 1
Floor plan 2
Floor plan 3
Floor plan 4

Places of interest near Heritage Hills Senior Living

Address 3.6 miles from city center Info Estimated distance in miles from Hendersonville's city center to Heritage Hills Senior Living's address, calculated via Google Maps. — 1.72 miles to nearest hospital (AdventHealth Hendersonville)

Calculate Travel Distance to Heritage Hills Senior Living

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Address

Compare Assisted Living around the area

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Wilkesboro Assisted Living Center
AL
MC
NH
SNF
North Wilkesboro
102
Facility 102
NC AVG 70
Rank #64 / 368
No
61
Facility 61
NC AVG 35
Rank #59 / 508
70.6%
Facility 70.6%
NC AVG 69.5%
Rank #118 / 213
-
104.00/200
Facility 104.00/200
NC AVG 92.2
Rank #28 / 321
6
83%
Facility 83%
NC AVG 91.8%
Rank #40 / 333
-
Brookdale Reidsville
AL
MC
Reidsville
76
Facility 76
NC AVG 70
Rank #150 / 368
Yes
32
Facility 32
NC AVG 35
Rank #270 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
-
104.50/200
Facility 104.50/200
NC AVG 92.2
Rank #20 / 321
5
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / Suite
Walnut Ridge
AL
MC
NH
Walnut Cove
63
Facility 63
NC AVG 70
Rank #205 / 368
No
50
Facility 50
NC AVG 35
Rank #142 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
5
80%
Facility 80%
NC AVG 91.8%
Rank #33 / 333
Studio / Suite
Navion of Rocky Mount
AL
MC
Rocky Mount (Northgreen)
60
Facility 60
NC AVG 70
Rank #214 / 368
Yes
37
Facility 37
NC AVG 35
Rank #228 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
-
100.00/200
Facility 100.00/200
NC AVG 92.2
Rank #136 / 321
9
89%
Facility 89%
NC AVG 91.8%
Rank #71 / 333
Suite
Heritage Hills Senior Living
AL
IL
MC
RC
Hendersonville-Yes
6
Facility 6
NC AVG 35
Rank #460 / 508
-A+----1 Bed / 2 Bed / 3 Bed

Rank badges are statewide: each community is ranked against every NC community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about Heritage Hills Senior Living

Is Heritage Hills Senior Living in a walkable area?

Heritage Hills Senior Living has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

How long has Heritage Hills Senior Living been in business?

Heritage Hills Senior Living has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Heritage Hills Senior Living?

Yes, Heritage Hills Senior Living allows residents to bring their pets.

Are there photos of Heritage Hills Senior Living?

Yes — there are 5 photos of Heritage Hills Senior Living in the photo gallery on this page.

What is the address of Heritage Hills Senior Living?

Heritage Hills Senior Living is located at 3200 Heritage Cir, Hendersonville, NC 28791.

What is the phone number of Heritage Hills Senior Living?

(828) 698-3866 will put you in contact with the team at Heritage Hills Senior Living.

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