Paradise Manor
Paradise Manor is a personal care home in Hatfield, Pennsylvania, providing 24-hour care for older adults in a moderately walkable neighborhood. With a 37-bed capacity, the community currently operates at 65% occupancy.
Amenities are designed for daily comfort and leisure, providing access to an on-site beauty salon, barber shop, and library. Outdoor areas include tranquil patios, rustic porches, and gazebos, while indoor spaces also feature modern lounges. With nearby parks, older adults have more opportunities to enjoy time outdoors.
State inspections have identified significant deficiencies across multiple compliance areas, including resident safety, medical care protocols, medication management, staff training, and community sanitation. Substantiated complaints have also documented serious concerns. While the community has worked with regulators through corrective action plans, deficiencies have persisted and require ongoing attention and oversight.
An in-person visit may be beneficial for families considering Paradise Manor to better understand how the community is addressing these oversight requirements to match their needs and preferences.
About this community
Occupancy
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (616% above)
• Citations per year (616% above)
• Citations per inspection (316% above)
• Inspections with citations (100% above)
• Inspection citation rate (15% above)
• Total complaints (75% above)
• Complaints per year (75% above) 0 Better No metrics in this bucket.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 451 | 63 | This facility has 616% more total citations than a typical Pennsylvania assisted living residence (451 vs. PA avg 63).↑ 616% worse Rank #477 / 478 Total citations — State benchmarked This home is ranked 477th out of 478 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 90.2 | 12.6 | This facility has 616% more citations per year than a typical Pennsylvania assisted living residence (90.2 vs. PA avg 12.6).↑ 616% worse |
|
Citations per inspection
| 23.7 | 5.7 | This facility has 316% more citations per inspection than a typical Pennsylvania assisted living residence (23.7 vs. PA avg 5.7).↑ 316% worse Rank #477 / 478 Citations per inspection — State benchmarked This home is ranked 477th out of 478 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 19 | 11 | This facility has had 73% more total inspections than the Pennsylvania average (19 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 73% more |
|
Inspections with citations
| 16 | 8 | This facility has 100% more inspections with citations than a typical Pennsylvania assisted living residence (16 vs. PA avg 8).↑ 100% worse |
|
Inspection citation rate
| 84% | 73% | This facility has 11 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (84% vs. PA avg 73%).↑ 11% worse Rank #412 / 478 Inspection citation rate — State benchmarked This home is ranked 412th out of 478 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 7 | 4 | This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #242 / 478 Total complaints — State benchmarked This home is ranked 242nd out of 478 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 1.4 | 0.8 | This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 12, 2025 complaint investigation found six deficiencies including resident abuse, privacy violations, improper medication handling, and incomplete medical evaluations; the complaint was substantiated and plans of correction accepted.
- June 5, 2025 complaint investigation identified three deficiencies in medication storage, incomplete resident assessments, and illegible record entries; the plan of correction was accepted and implemented by July 29, 2025.
- April 30, 2025 inspection found no deficiencies during a legal entity change review.
Places of interest near Paradise Manor
0.0 miles from city center
Estimated distance in miles from Hatfield's city center to Paradise Manor's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Kirkland Village | AL HOS IL MC NH RC SNF | Bethlehem | 64 | Yes | A+ | 12 | Studio / 1 Bed / 2 Bed |
| Freedom Village at Brandywine | AL IL MC NH RC SNF | Coatesville | 60 | Yes | A+ | 9 | 1 Bed / 2 Bed |
| Lima Estates | AL IL MC NH | Media | 60 | No | A+ | 24 | 1 Bed / 2 Bed / 3 Bed |
| Paradise Manor | AL RESC | Hatfield | 37 | No | - | 61 | - |
| Spring House Estates | AL NH IL | Lower Gwynedd Township (Spring House) | 16 | No | A+ | 43 | 1 Bed / 2 Bed / 3 Bed |
Frequently Asked Questions about Paradise Manor
Who is the owner of Paradise Manor?
Paradise Manor is legally operated by Wilsmar Family LLC.
Is Paradise Manor in a walkable area?
Paradise Manor has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Paradise Manor?
According to PA state health department records, Paradise Manor's license number is 152821.
When does Paradise Manor's license expire?
According to PA state health department records, Paradise Manor's license expires on 21/11/2025.
What is the occupancy rate at Paradise Manor?
Paradise Manor's occupancy is 65%.
Does Paradise Manor operate as a for-profit or non-profit?
Paradise Manor is registered as a for-profit in PA.
How many beds does Paradise Manor have?
Paradise Manor has 37 beds.
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