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Polk Personal Care Center
Assisted Living & Independent Living · Millersburg, PA
Exterior view of Polk Personal Care Center Exterior view of Polk Personal Care Center. Exterior view of the Polk Personal Care Center Exterior view of the Polk Personal Care Center building. Exterior view of the Polk Personal Care Center Exterior view of landscaped area with building in background. Exterior view of a senior living facility building. Comfortable indoor common area with furniture and decor. Well-maintained garden area with flowers and greenery. Dining area with tables and chairs and an American flag. Interior hallway decorated for autumn Dining area with tables and American flag Cozy private resident room with furniture Portrait of a resident in a common area. Cozy common area with seating and a puzzle table. Dining room table set for a meal Outdoor space with flowers and seating area Interior view of a common area with a painting. Cozy resident room with furniture and decor. Dining table set for a meal with flowers. Interior of a multi-purpose room with chairs and a podium. Cozy common area with bookshelves and seating Hair salon area with styling chairs and mirrors Covered outdoor seating area with comfortable chairs Dining area with tables and chairs in bright natural light. Interior of a multi-purpose room with seating. Interior common area with seating and decorative windows. Fitness equipment in a room Senior woman working on a puzzle in an interior space. Elderly woman reading in a cozy chair. Interior view of a hallway with artwork and a fireplace.

Polk Personal Care Center

Assisted Living & Independent Living · Millersburg, PA
301 North Street, Millersburg, PA 17061 View map Calculator: See prices in your area
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Overview of Polk Personal Care Center

With an 85-bed capacity, Polk Personal Care Center is a nursing home in Millersburg, Pennsylvania, that offers skilled nursing and rehabilitation services. Located on North Street, its surrounding area earned a Walk Score of 48, which indicates that some errands and services are accessible on foot. Focusing on older adults who require post-acute care or ongoing medical support, the community is currently operating at 53% occupancy, with 45 older adults in residence.

For those recovering from surgery, illness, or injury seeking physical or occupational therapy as part of their recovery plan, rehabilitation services are provided. Moreover, housekeeping services are available.

Recurring concerns related to maintenance and safety practices, including equipment upkeep and environmental safety standards, were identified through state inspections. Families interested in Polk Personal Care Center are encouraged to discuss the concerns cited, along with the measures implemented to improve their environment and services.

Facility Direct Line (717) 692-2613
Facility Direct Line (717) 692-2613 caltland@polkpersonalcare.com
Bed community size
85-bed community Rank #268 / 555Bed count — State benchmarkedThis home is ranked 268th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 48 / 100 Rank #304 / 668Walk Score — State benchmarkedThis home is ranked 304th out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
53%
Rank #422 / 518Occupancy rate — State benchmarkedThis home is ranked 422nd out of 518 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 518. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
45 / 85
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceMarch 26, 2026
ExpirationMarch 26, 2027
CountyDauphin
License LevelFULL
License Number306870

Ownership & Operating Entity

Polk Personal Care Center is legally operated by Charles P & Margaret E Polk Foundation.

Owner NameCharles P & Margaret E Polk Foundation
Profit StatusNonprofit

Safety & Compliance

Safety FeaturesSecure environment, ambulatory requirement.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Nursing Services

State Inspection Report (PA)

September 18, 2025
51 Total Daily Staff PA avg: 76.9 Rank #248 / 356 Total Daily Staff — State benchmarked This home is ranked 248th out of 356 homes in Pennsylvania. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
38 Waking Staff
0 Resident Support Staff
43 Residents Served
1 Current Residents

Resident Conditions (PA)

Age 60+ 43 (100%)
Mobility Need 8 (19%)

Additional Policies & Features

Admission CriteriaIndividuals 55 years old or older, couples with one 55+, handicapped individuals of legal adult age.
Minimum Age55+
HousekeepingYes

Amenities & Lifestyle

Housekeeping
Religious Services

Contact Polk Personal Care Center

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 8 citations 0 complaints 4 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

17 points above the Pennsylvania average for assisted living residences (83/100)

Rank #1 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 1st out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 100 out of 100. Letter grade A+. 17 points above the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 1 Worse Metrics worse than Pennsylvania average:
• Inspection citation rate (3% above) 6 Better Metrics better than Pennsylvania average:
• Total citations (87% below)
• Citations per year (87% below)
• Citations per inspection (65% below)
• Inspections with citations (63% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Latest Inspection September 4, 2024 Renewal

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 863 This facility has 87% fewer total citations than a typical Pennsylvania assisted living residence (8 vs. PA avg 63).↓ 87% better Rank #40 / 478 Total citations — State benchmarked This home is ranked 40th out of 478 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 1.612.6 This facility has 87% fewer citations per year than a typical Pennsylvania assisted living residence (1.6 vs. PA avg 12.6).↓ 87% better
Citations per inspection Info Average citations per inspection. 25.7 This facility has 65% fewer citations per inspection than a typical Pennsylvania assisted living residence (2 vs. PA avg 5.7).↓ 65% better Rank #76 / 478 Citations per inspection — State benchmarked This home is ranked 76th out of 478 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 411 This facility has had 64% fewer total inspections than the Pennsylvania average (4 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 64% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 38 This facility has 63% fewer inspections with citations than a typical Pennsylvania assisted living residence (3 vs. PA avg 8).↓ 63% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 75%73% This facility has 2 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (75% vs. PA avg 73%).↑ 2% worse Rank #312 / 478 Inspection citation rate — State benchmarked This home is ranked 312th out of 478 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 04 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 00.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The September 4, 2024 inspection found two hot water temperature violations, all corrected with a fully implemented plan of correction and weekly monitoring instituted.
  • The May 16, 2023 inspection cited five deficiencies including expired boiler certification, entrapment hazards, lint buildup, unsecured medications, and unlocked resident records.
  • The March 14, 2022 inspection identified two hazards—unlabeled poisonous materials and blocked emergency exit—which were corrected with new policies and hazard removal by April 15, 2022.
Show Inspection Reports

Places of interest near Polk Personal Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Millersburg's city center to Polk Personal Care Center's address, calculated via Google Maps.

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Frequently Asked Questions about Polk Personal Care Center

Who is the owner of Polk Personal Care Center?

Polk Personal Care Center is legally operated by Charles P & Margaret E Polk Foundation.

Is Polk Personal Care Center in a walkable area?

Polk Personal Care Center has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Polk Personal Care Center?

According to PA state health department records, Polk Personal Care Center's license number is 306870.

When does Polk Personal Care Center's license expire?

According to PA state health department records, Polk Personal Care Center's license expires on March 26, 2027.

What is the occupancy rate at Polk Personal Care Center?

Polk Personal Care Center's occupancy is 53%.

Does Polk Personal Care Center operate as a for-profit or non-profit?

Polk Personal Care Center is registered as a non-profit in PA.

How many beds does Polk Personal Care Center have?

Polk Personal Care Center has 85 beds.

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