Overview of Saint Francis Home

Saint Francis Home is a senior living community in Richmond, Virginia, offering assisted living in a setting that focuses on community engagement and active volunteer involvement. Administered by Fajr Mills, the community has 113 licensed beds. It is currently operating at approximately 82% occupancy, suggesting stable demand and open availability.

A total of 12 inspections were conducted, 5 of which resulted in violations, or 41.7%, which is below the Virginia average of 64.3%. In line with this, the community has accumulated 10 deficiencies across inspections, significantly lower than the statewide average of 32. Seven complaint-initiated inspections have also been conducted, most of which were unsubstantiated. The most recent inspection on August 13, 2025, was a complaint investigation that identified no deficiencies. However, a prior complaint investigation in October 2024 substantiated issues related to medication orders and notification processes, resulting in a violation notice, though no fines or license actions were taken.

Earlier findings also included concerns related to medication administration, individualized service planning, and building maintenance. Overall, the pattern suggests improving compliance, supported by a clean result in the most recent inspection.

With an identity shaped by a mission-driven approach and a strong focus on connection, the community’s volunteer program plays an active role in residents’ daily lives. While detailed amenities are not fully available, programming includes accommodations, activities, admissions support, and community events. This environment appeals to individuals and families who value a socially connected setting with meaningful community participation.

Saint Francis Home is a good option for older adults in the Richmond area seeking an assisted living community that focuses on connection, volunteer involvement, and a stable regulatory profile. The community’s stable regulatory profile, along with its size and occupancy level, supports availability and established programming.

Bed community size
113-bed community Rank #104 / 365Bed count — State benchmarkedThis home is ranked 104th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 60 / 100 Rank #108 / 435Walk Score — State benchmarkedThis home is ranked 108th out of 435 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
82%
Rank #91 / 297Occupancy rate — State benchmarkedThis home is ranked 91st out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Virginia average: 85.7%
Occupied beds
93 / 113
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 13, 2028

Ownership & Operating Entity

Saint Francis Home is administered by Fajr Mills.

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Volunteer Program

Contact Saint Francis Home

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 10 deficiencies 7 complaints 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 2 At Avg Metrics at Virginia average:
• Total complaints (at VA avg)
• Complaints per year (at VA avg)
3 Better Metrics better than Virginia average:
• Total deficiencies (69% below)
• Inspections with deficiencies (44% below)
• Inspection deficiency rate (34% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1032 This facility has 69% fewer total deficiencies than a typical Virginia assisted living residence (10 vs. VA avg 32).↓ 69% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1214 This facility has had 14% fewer total inspections than the Virginia average (12 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 59 This facility has 44% fewer inspections with deficiencies than a typical Virginia assisted living residence (5 vs. VA avg 9).↓ 44% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 42%64% This facility has 22 percentage points lower inspection deficiency rate than a typical Virginia assisted living residence (42% vs. VA avg 64%).↓ 22% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 77 This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Info Average complaints per year since 2021. 1.41.4 This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4).— At avg

Places of interest near Saint Francis Home

Address 5.0 miles from city center Info Estimated distance in miles from Richmond's city center to Saint Francis Home's address, calculated via Google Maps.

Calculate Travel Distance to Saint Francis Home

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Address

Compare Assisted Living around Richmond

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Hermitage Richmond
AL
IL
MC
Richmond (Laburnum Park)
257
Facility 257
VA AVG 96
Rank #4 / 365
Yes
51
Facility 51
VA AVG 45
Rank #167 / 435
Studio / 1 Bed / 2 BedKelly Black 35.8% -6
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Sunrise Villa Tuckahoe
AL
MC
Richmond (Henrico)
250
Facility 250
VA AVG 96
Rank #6 / 365
Yes
43
Facility 43
VA AVG 45
Rank #222 / 435
Studio / 1 Bed / 2 BedMindy Powell 94.0% -16
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Westminster Canterbury Richmond
AL
HC
IL
MC
NH
Richmond
214
Facility 214
VA AVG 96
Rank #15 / 365
Yes
16
Facility 16
VA AVG 45
Rank #375 / 435
Studio / 1 Bed / 2 Bed / 2-4 BedMs. Susan Chrissley 60.7% A+5
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Saint Francis Home
AL
Richmond
113
Facility 113
VA AVG 96
Rank #104 / 365
No
60
Facility 60
VA AVG 45
Rank #108 / 435
-Fajr Mills 82.3% -12
42%
Facility 42%
VA AVG 64.3%
Rank #102 / 330
10
Facility 10
VA AVG 32
Rank #82 / 271
0.8
Facility 0.8
VA AVG 2.3
Rank #48 / 271
Our Lady of Hope Health Center
AL
MC
NH
SNF
Richmond
97
Facility 97
VA AVG 96
Rank #160 / 365
No
27
Facility 27
VA AVG 45
Rank #326 / 435
-Annemarie Neville 69.1% -8
13%
Facility 13%
VA AVG 64.3%
Rank #20 / 330
33
Facility 33
VA AVG 32
Rank #179 / 271
4.1
Facility 4.1
VA AVG 2.3
Rank #234 / 271

Financial Assistance for
Assisted Living in Virginia

Saint Francis Home is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Saint Francis Home

Is Saint Francis Home in a walkable area?

Saint Francis Home has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Saint Francis Home's license expire?

According to VA state health department records, Saint Francis Home's license expires on March 13, 2028.

What is the occupancy rate at Saint Francis Home?

Saint Francis Home's occupancy is 82%.

Are pets allowed at Saint Francis Home?

No, Saint Francis Home has a no-pet policy.

Who is the administrator of Saint Francis Home?

Fajr Mills is the administrator of Saint Francis Home.

How many beds does Saint Francis Home have?

Saint Francis Home has 113 beds.

Has Saint Francis Home had any deficiencies?

Saint Francis Home has had 10 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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