Saint Francis Home
Saint Francis Home is a senior living community in Richmond, Virginia, offering assisted living in a setting that focuses on community engagement and active volunteer involvement. Administered by Fajr Mills, the community has 113 licensed beds. It is currently operating at approximately 82% occupancy, suggesting stable demand and open availability.
A total of 12 inspections were conducted, 5 of which resulted in violations, or 41.7%, which is below the Virginia average of 64.3%. In line with this, the community has accumulated 10 deficiencies across inspections, significantly lower than the statewide average of 32. Seven complaint-initiated inspections have also been conducted, most of which were unsubstantiated. The most recent inspection on August 13, 2025, was a complaint investigation that identified no deficiencies. However, a prior complaint investigation in October 2024 substantiated issues related to medication orders and notification processes, resulting in a violation notice, though no fines or license actions were taken.
Earlier findings also included concerns related to medication administration, individualized service planning, and building maintenance. Overall, the pattern suggests improving compliance, supported by a clean result in the most recent inspection.
With an identity shaped by a mission-driven approach and a strong focus on connection, the community’s volunteer program plays an active role in residents’ daily lives. While detailed amenities are not fully available, programming includes accommodations, activities, admissions support, and community events. This environment appeals to individuals and families who value a socially connected setting with meaningful community participation.
Saint Francis Home is a good option for older adults in the Richmond area seeking an assisted living community that focuses on connection, volunteer involvement, and a stable regulatory profile. The community’s stable regulatory profile, along with its size and occupancy level, supports availability and established programming.
About this community
Occupancy
Saint Francis Home is administered by Fajr Mills.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total complaints (at VA avg)
• Complaints per year (at VA avg) 5 Better Metrics better than Virginia average:
• Total deficiencies (69% below)
• Deficiencies per year (69% below)
• Deficiencies per inspection (65% below)
• Inspections with violations (44% below)
• Inspection violation rate (34% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 10 | 32 | This facility has 69% fewer total deficiencies than a typical Virginia assisted living residence (10 vs. VA avg 32).↓ 69% better |
|
Deficiencies per year
| 2 | 6.4 | This facility has 69% fewer deficiencies per year than a typical Virginia assisted living residence (2 vs. VA avg 6.4).↓ 69% better |
|
Deficiencies per inspection
| 0.8 | 2.3 | This facility has 65% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.8 vs. VA avg 2.3).↓ 65% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 12 | 14 | This facility has had 14% fewer total inspections than the Virginia average (12 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer |
|
Inspections with violations
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia assisted living residence (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
| 42% | 64% | This facility has 22 percentage points lower inspection violation rate than a typical Virginia assisted living residence (42% vs. VA avg 64%).↓ 22% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg |
|
Complaints per year
| 1.4 | 1.4 | This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on August 13, 2025, found no violations and substantiated no complaints during a resident care complaint investigation.
- The October 25, 2024 complaint investigation substantiated violations for admitting a resident needing skilled nursing, medication errors without valid orders, and failure to notify responsible parties.
- The March 25, 2025 monitoring visit found three deficiencies related to tuberculosis risk assessments, individualized service plans, and medication administration by provisional staff.
Places of interest near Saint Francis Home
5.0 miles from city center
Estimated distance in miles from Richmond's city center to Saint Francis Home's address, calculated via Google Maps.
Calculate Travel Distance to Saint Francis Home
Add your location
Compare Assisted Living around Richmond
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Hermitage Richmond | AL IL MC | Richmond (Laburnum Park) | 257 | Yes | 51 | Studio / 1 Bed / 2 Bed | Kelly Black | 35.8% | - | 6 | 0%
Facility
0%
VA AVG
64.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | -
Facility
-
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Sunrise Villa Tuckahoe | AL MC | Richmond (Henrico) | 250 | Yes | 43 | Studio / 1 Bed / 2 Bed | Mindy Powell | 94.0% | - | 16 | 0%
Facility
0%
VA AVG
64.3%
Rank
#1 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | -
Facility
-
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Westminster Canterbury Richmond | AL HC IL MC NH | Richmond | 214 | No | 16 | Studio / 1 Bed / 2 Bed / 2-4 Bed | Ms. Susan Chrissley | 60.7% | A+ | 5 | 0%
Facility
0%
VA AVG
64.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | -
Facility
-
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Saint Francis Home | AL | Richmond | 113 | No | 60 | - | Fajr Mills | 82.3% | - | 12 | 41.7%
Facility
41.7%
VA AVG
64.3%
Rank
#107 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | 10
Facility
10
VA AVG
32
Rank
#81 / 271 | 0.8
Facility
0.8
VA AVG
2.3
Rank
#48 / 271 |
| Seaton Chesterfield | AL MC RC | Richmond | 88 | No | 47 | Studio / 1 Bed | Kenneth Gibson | - | A | 5 | 60%
Facility
60%
VA AVG
64.3%
Rank
#183 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | - | - |
Financial Assistance for
Assisted Living in Virginia
Saint Francis Home is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Saint Francis Home
Is Saint Francis Home in a walkable area?
Saint Francis Home has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Saint Francis Home's license expire?
According to VA state health department records, Saint Francis Home's license expires on March 13, 2026.
What is the occupancy rate at Saint Francis Home?
Saint Francis Home's occupancy is 82%.
Who is the administrator of Saint Francis Home?
Fajr Mills is the administrator of Saint Francis Home.
How many beds does Saint Francis Home have?
Saint Francis Home has 113 beds.
Has Saint Francis Home had any deficiencies?
Saint Francis Home has had 12 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).
Are there photos of Saint Francis Home?
Yes — there are 6 photos of Saint Francis Home in the photo gallery on this page.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance





