Occupancy rate
98%
Higher than the Pennsylvania average: 78.7%Sterling Home
Sterling Home
Operating for only one year, Sterling Home is a 42-bed nursing home located on Arch Street in McKeesport, Pennsylvania, that offers personal care and nursing care. With 41 residents, the community is currently operating at 98% occupancy. With its relatively walkable area, the community has limited services available nearby, and most errands require transportation.
The community provides nursing care and daily meal services for older adults who require ongoing support. On the other hand, inspection reports have identified significant concerns that prospective families may wish to review carefully. Substantiated incidents have also been recorded involving resident abuse and neglect, as well as breaches of resident confidentiality. Additionally, staffing shortages, medication management issues, sanitation and maintenance concerns, and incomplete assessments related to resident safety and behavioral needs have also been identified.
These findings resulted in enforcement actions by the Pennsylvania Department of Health, including provisional licensing measures and financial penalties. Although corrective action plans have been submitted, this inspection history reflects recurring challenges in maintaining consistent compliance and care standards.
For families considering Sterling Home, a thorough review of current operations, staffing practices, safety protocols, and regulatory history is highly encouraged to gain important insight when evaluating whether the community is an appropriate fit for their loved one.
42-bed community Rank #490 / 555Bed count — State benchmarkedThis home is ranked 490th out of 555 homes in Pennsylvania for Bed Count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 48 / 100 Rank #304 / 668Walk Score — State benchmarkedThis home is ranked 304th out of 668 homes in Pennsylvania for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Higher than the Pennsylvania average: 78.7%Occupied beds
41 / 42
Average occupied beds in Pennsylvania homes
103 beds
Facility TypePersonal Care Homes
StatusPdr-appeal Pend
IssuanceJune 4, 2025
ExpirationDecember 4, 2025 Expired
CountyAllegheny
License LevelPROVISIONAL
License Number452694
Sterling Home is legally operated by Sterling Home LLC.
Owner NameSterling Home LLC
Profit StatusFor-profit
40
Total Daily Staff
30
Waking Staff
39
Residents Served
2
Current Residents
Touring Hours9AM - 5PM
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2021 · 5 years of data
195 citations
6 complaints
18 inspections
1 waiver
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
20 points below the Pennsylvania average for assisted living residences (83/100)
Rank #429 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 429th out of 460 homes in Pennsylvania for Inspection Score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 63 out of 100. Letter grade D. 20 points below the Pennsylvania average for assisted living residences (83/100)Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
1vs 0.9 avg↑ 11% higher than PA avg
Data reflects the most recent 5 years (since 2021).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average
Overall vs. PA average
6 Worse
Metrics worse than Pennsylvania average:
• Total citations (210% above)
• Citations per year (210% above)
• Citations per inspection (89% above)
• Inspections with citations (50% above)
• Total complaints (50% above)
• Complaints per year (50% above) 1 Better Metrics better than Pennsylvania average:
• Inspection citation rate (8% below)
• Total citations (210% above)
• Citations per year (210% above)
• Citations per inspection (89% above)
• Inspections with citations (50% above)
• Total complaints (50% above)
• Complaints per year (50% above) 1 Better Metrics better than Pennsylvania average:
• Inspection citation rate (8% below)
Latest Inspection
January 13, 2025
Follow Up
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 195 | 63 | This facility has 210% more total citations than a typical Pennsylvania assisted living residence (195 vs. PA avg 63).↑ 210% worse Rank #450 / 478 Total citations — State benchmarked This home is ranked 450th out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2021.
| 39 | 12.6 | This facility has 210% more citations per year than a typical Pennsylvania assisted living residence (39 vs. PA avg 12.6).↑ 210% worse |
|
Citations per inspection
Average citations per inspection.
| 10.8 | 5.7 | This facility has 89% more citations per inspection than a typical Pennsylvania assisted living residence (10.8 vs. PA avg 5.7).↑ 89% worse Rank #442 / 478 Citations per inspection — State benchmarked This home is ranked 442nd out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 11 | This facility has had 64% more total inspections than the Pennsylvania average (18 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 64% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 12 | 8 | This facility has 50% more inspections with citations than a typical Pennsylvania assisted living residence (12 vs. PA avg 8).↑ 50% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better Rank #222 / 478 Inspection citation rate — State benchmarked This home is ranked 222nd out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 4 | This facility has 50% more total complaints than a typical Pennsylvania assisted living residence (6 vs. PA avg 4).↑ 50% worse Rank #444 / 478 Total complaints — State benchmarked This home is ranked 444th out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
Average complaints per year since 2021.
| 1.2 | 0.8 | This facility has 50% more complaints per year than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 0.8).↑ 50% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- January 13, 2025 follow-up inspection found the submitted plan of correction fully implemented with updated resident assessments and support plans for behavioral and safety needs.
- December 19, 2024 complaint investigation found 28 deficiencies including confidentiality breaches, staffing shortages, medication errors, sanitary hazards, and active bedbug infestation.
- August 10, 2023 complaint investigation documented 36 deficiencies including resident abuse, incomplete staff training, fire safety lapses, poor sanitation, and repeated confidentiality violations.
Places of interest near Sterling Home
0.9 miles from city center
Estimated distance in miles from Mckeesport's city center to Sterling Home's address, calculated via Google Maps.
Calculate Travel Distance to Sterling Home
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Compare Assisted Living around the area
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Kirkland Village | AL HOS IL MC NH RC SNF | Bethlehem | 64 | Yes | A+ | 12 | Studio / 1 Bed / 2 Bed |
| Freedom Village at Brandywine | AL IL MC NH RC SNF | Coatesville | 60 | Yes | A+ | 9 | 1 Bed / 2 Bed |
| Lima Estates | AL IL MC NH | Media | 60 | No | A+ | 24 | 1 Bed / 2 Bed / 3 Bed |
| Sterling Home | AL | Mckeesport | 42 | No | - | 48 | - |
| Spring House Estates | AL NH IL | Lower Gwynedd Township (Spring House) | 16 | No | A+ | 43 | 1 Bed / 2 Bed / 3 Bed |
Frequently Asked Questions about Sterling Home
Is Sterling Home in a walkable area?
Sterling Home has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Sterling Home?
According to PA state health department records, Sterling Home's license number is 452694.
When does Sterling Home's license expire?
According to PA state health department records, Sterling Home's license expires on December 4, 2025.
What is the occupancy rate at Sterling Home?
Sterling Home's occupancy is 98%.
Does Sterling Home operate as a for-profit or non-profit?
Sterling Home is registered as a for-profit in PA.
How many beds does Sterling Home have?
Sterling Home has 42 beds.
Has Sterling Home had any citations?
Sterling Home has had 195 reported citations since 2021 according to records from Pennsylvania Department of Human Services (DHS).
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