Sunrise at Bon Air
Sunrise at Bon Air is a senior living community in Richmond, Virginia, that offers a holistic approach to senior care. The community takes a personalized approach, focusing on the unique needs and preferences of each resident. Sunrise at Bon Air provides consistent yet individualized care rooted in evidence-based research and theories of aging, with a focus on the individual’s wellness and well-being.
The community remains firmly committed to promoting the safety of its residents, taking rigorous measures to maintain their health during the current times. Sunrise at Bon Air utilizes its Sunrise CareConnect electronic health record system, which allows physicians to track residents’ care, medication protocol, and progress notes remotely. Additionally, the community facilitates telehealth visits with healthcare providers to minimize the need for external office visits. Sunrise at Bon Air has been recognized for its commitment to quality care, earning more than 280 National Quality Awards, more than any other assisted living provider. The community’s mission of championing the quality of life for all seniors is carried out by every Sunrise team member.
About this community
Occupancy
Sunrise at Bon Air is administered by Michelle Dorsey.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total inspections (7% above) 7 Better Metrics better than Virginia average:
• Total deficiencies (34% below)
• Deficiencies per year (34% below)
• Deficiencies per inspection (39% below)
• Inspections with violations (33% below)
• Inspection violation rate (38% below)
• Total complaints (14% below)
• Complaints per year (14% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 21 | 32 | This facility has 34% fewer total deficiencies than a typical Virginia assisted living residence (21 vs. VA avg 32).↓ 34% better |
|
Deficiencies per year
| 4.2 | 6.4 | This facility has 34% fewer deficiencies per year than a typical Virginia assisted living residence (4.2 vs. VA avg 6.4).↓ 34% better |
|
Deficiencies per inspection
| 1.4 | 2.3 | This facility has 39% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.4 vs. VA avg 2.3).↓ 39% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 15 | 14 | This facility has 7% more total inspections than a typical Virginia assisted living residence (15 vs. VA avg 14).↑ 7% worse |
|
Inspections with violations
| 6 | 9 | This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better |
|
Inspection violation rate
| 40% | 64% | This facility has 24 percentage points lower inspection violation rate than a typical Virginia assisted living residence (40% vs. VA avg 64%).↓ 24% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 6 | 7 | This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better |
|
Complaints per year
| 1.2 | 1.4 | This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on November 3, 2025, found 2 deficiencies related to staff conduct and resident health responsibility, with involved staff terminated and retraining plans implemented.
- The June 20, 2023 renewal inspection found 5 deficiencies in resident care documentation, including failure to review special care unit appropriateness and incomplete physical exams.
- Complaint investigations from January to April 2025 found no substantiated violations, but a July 31, 2024 complaint was also unsubstantiated despite allegations in staffing and resident care.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Sunrise at Bon Air
2105 Cranbeck Rd, Richmond, VA 23235
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Compare Assisted Living around Richmond
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Westminster Canterbury Richmond | AL NH HC IL MC NC | Richmond | 214
Facility
214
VA AVG
95
Rank
#15 / 371 | No |
16
Facility
16
VA AVG
44
Rank
#374 / 449 | Studio / 1 Bed / 2 Bed / 2-4 Bed | Ms. Susan Chrissley | 60.7% | A+ | 5 | - | - | 0 | 0.0 |
| Sancerre Atlee Station | AL IL MC | Mechanicsville (Giles Preserve) | 120
Facility
120
VA AVG
95
Rank
#89 / 371 | Yes |
30
Facility
30
VA AVG
44
Rank
#304 / 449 | Studio / 1 Bed / 2 Bed | Lauren Friedman | - | A | 18 | 38.9%
Facility
38.9%
VA AVG
64.3%
Rank
#86 / 332 | 12
Facility
12
VA AVG
7
Rank
#286 / 332 | 13
Facility
13
VA AVG
32
Rank
#158 / 332 | 0.7
Facility
0.7
VA AVG
2.3
Rank
#104 / 332 |
| Sunrise of Richmond | AL HC MC | Richmond (Raintree) | 110
Facility
110
VA AVG
95
Rank
#111 / 371 | Yes |
32
Facility
32
VA AVG
44
Rank
#289 / 449 | Studio / 1 Bed | Ait Karen Simon-Dunham |
56.4%
Facility
56.4%
VA AVG
70.8%
Rank
#231 / 297 | - | 12 | 25%
Facility
25%
VA AVG
64.3%
Rank
#47 / 332 | 6
Facility
6
VA AVG
7
Rank
#217 / 332 | 10
Facility
10
VA AVG
32
Rank
#142 / 332 | 0.8
Facility
0.8
VA AVG
2.3
Rank
#108 / 332 |
| Sunrise at Bon Air | AL HC MC | Richmond | 94
Facility
94
VA AVG
95
Rank
#172 / 371 | Yes |
52
Facility
52
VA AVG
44
Rank
#161 / 449 | Studio / 1 Bed | Michelle Dorsey |
88.3%
Facility
88.3%
VA AVG
70.8%
Rank
#48 / 297 | - | 15 | 40%
Facility
40%
VA AVG
64.3%
Rank
#87 / 332 | 6
Facility
6
VA AVG
7
Rank
#217 / 332 | 21
Facility
21
VA AVG
32
Rank
#198 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Seaton Chesterfield | AL MC RC | Richmond | 88
Facility
88
VA AVG
95
Rank
#191 / 371 | No |
47
Facility
47
VA AVG
44
Rank
#193 / 449 | Studio / 1 Bed | Kenneth Gibson | - | A | 5 | 60%
Facility
60%
VA AVG
64.3%
Rank
#183 / 332 | 0
Facility
0
VA AVG
7
Rank
#1 / 332 | 0
Facility
0
VA AVG
32
Rank
#1 / 332 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 332 |
Financial Assistance for
Assisted Living in Virginia
Sunrise at Bon Air is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.
More homes from the same operator
Frequently Asked Questions about Sunrise at Bon Air
Is Sunrise at Bon Air in a walkable area?
Sunrise at Bon Air has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Sunrise at Bon Air's license expire?
According to VA state health department records, Sunrise at Bon Air's license expires on July 1, 2026.
What is the occupancy rate at Sunrise at Bon Air?
Sunrise at Bon Air's occupancy is 88%.
Who is the administrator of Sunrise at Bon Air?
Michelle Dorsey is the administrator of Sunrise at Bon Air.
How many beds does Sunrise at Bon Air have?
Sunrise at Bon Air has 94 beds.
Has Sunrise at Bon Air had any recent deficiencies?
Sunrise at Bon Air has had 15 recently reported deficiencies.
Are there photos of Sunrise at Bon Air?
Yes — there are 10 photos of Sunrise at Bon Air in the photo gallery on this page.
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