Smaller home · May offer a more intimate, personalized care environment.
Sunrise at Bon Air
Sunrise at Bon Air is a senior living community in Richmond, Virginia, that offers a holistic approach to senior care. The community takes a personalized approach, focusing on the unique needs and preferences of each resident. Sunrise at Bon Air provides consistent yet individualized care rooted in evidence-based research and theories of aging, with a focus on the individual’s wellness and well-being.
The community remains firmly committed to promoting the safety of its residents, taking rigorous measures to maintain their health during the current times. Sunrise at Bon Air utilizes its Sunrise CareConnect electronic health record system, which allows physicians to track residents’ care, medication protocol, and progress notes remotely. Additionally, the community facilitates telehealth visits with healthcare providers to minimize the need for external office visits. Sunrise at Bon Air has been recognized for its commitment to quality care, earning more than 280 National Quality Awards, more than any other assisted living provider. The community’s mission of championing the quality of life for all seniors is carried out by every Sunrise team member.
Community insights.
About this community
Sunrise at Bon Air is administered by Michelle Dorsey.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 21 deficiencies 6 complaints 14 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total deficiencies (34% below)
• Deficiencies per inspection (44% below)
• Total complaints (14% below)
• Complaints per year (14% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 21 | 32 | This facility has 34% fewer total deficiencies than a typical Virginia assisted living residence (21 vs. VA avg 32).↓ 34% better |
|
Deficiencies per inspection
| 1.5 | 2.7 | This facility has 44% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.5 vs. VA avg 2.7).↓ 44% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 14 | 14 | This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 6 | 7 | This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better |
|
Complaints per year
| 1.2 | 1.4 | This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better |
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Sunrise at Bon Air
Places of interest near Sunrise at Bon Air
9.3 miles from city center
Estimated distance in miles from Richmond's city center to Sunrise at Bon Air's address, calculated via Google Maps.
Calculate Travel Distance to Sunrise at Bon Air
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Compare Assisted Living around Richmond
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise Villa Tuckahoe | AL MC | Richmond (Henrico) | 250
Facility
250
VA AVG
94
Rank
#6 / 351 | Yes |
43
Facility
43
VA AVG
45
Rank
#214 / 420 | Studio / 1 Bed / 2 Bed | Mindy Powell |
94.0%
Facility
94.0%
VA AVG
70%
Rank
#23 / 279 | - | 15 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 7
Facility
7
VA AVG
7
Rank
#227 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Westminster Canterbury Richmond | AL HC IL MC NH | Richmond | 214
Facility
214
VA AVG
94
Rank
#14 / 351 | Yes |
16
Facility
16
VA AVG
45
Rank
#361 / 420 | Studio / 1 Bed / 2 Bed / 2-4 Bed | Ms. Susan Chrissley |
60.7%
Facility
60.7%
VA AVG
70%
Rank
#196 / 279 | A+ | 5 | 0%
Facility
0%
VA AVG
59.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 0
Facility
0
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Cedarfield | AL IL NH | Richmond | 157
Facility
157
VA AVG
94
Rank
#34 / 351 | Yes |
11
Facility
11
VA AVG
45
Rank
#391 / 420 | 1 Bed / 2 Bed | Lauren Burnette |
54.1%
Facility
54.1%
VA AVG
70%
Rank
#222 / 279 | A | 6 | 17%
Facility
17%
VA AVG
59.3%
Rank
#22 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 6
Facility
6
VA AVG
32
Rank
#48 / 271 | 1.0
Facility
1.0
VA AVG
2.3
Rank
#55 / 271 |
| The Estates at West End | AL IL MC | Richmond | 105
Facility
105
VA AVG
94
Rank
#115 / 351 | No |
65
Facility
65
VA AVG
45
Rank
#78 / 420 | Studio / 1 Bed | Stephanie Quick |
69.5%
Facility
69.5%
VA AVG
70%
Rank
#155 / 279 | - | 16 | 19%
Facility
19%
VA AVG
59.3%
Rank
#25 / 330 | 9
Facility
9
VA AVG
7
Rank
#264 / 330 | 8
Facility
8
VA AVG
32
Rank
#62 / 271 | 0.5
Facility
0.5
VA AVG
2.3
Rank
#28 / 271 |
| Sunrise at Bon Air | AL HOS MC | Richmond | 94
Facility
94
VA AVG
94
Rank
#159 / 351 | Yes |
52
Facility
52
VA AVG
45
Rank
#154 / 420 | Studio / 1 Bed | Michelle Dorsey |
88.3%
Facility
88.3%
VA AVG
70%
Rank
#41 / 279 | - | 14 | 36%
Facility
36%
VA AVG
59.3%
Rank
#64 / 330 | 6
Facility
6
VA AVG
7
Rank
#216 / 330 | 21
Facility
21
VA AVG
32
Rank
#138 / 271 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#85 / 271 |
Rank badges are statewide: each community is ranked against every VA community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
Sunrise at Bon Air is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.
More homes from the same operator
Frequently Asked Questions about Sunrise at Bon Air
Is Sunrise at Bon Air in a walkable area?
Sunrise at Bon Air has a walk score of 52. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Sunrise at Bon Air?
Sunrise at Bon Air's occupancy is 88.3%.
Are pets allowed at Sunrise at Bon Air?
Yes, Sunrise at Bon Air allows residents to bring their pets.
Who is the administrator of Sunrise at Bon Air?
Michelle Dorsey is the administrator of Sunrise at Bon Air.
How many beds does Sunrise at Bon Air have?
Sunrise at Bon Air has 94 beds.
How much does Sunrise at Bon Air cost per month?
Pricing at Sunrise at Bon Air starts at $4,134 per month, with rates varying by floorplan and additional care needs.
Has Sunrise at Bon Air had any deficiencies?
Sunrise at Bon Air has had 21 reported deficiencies according to records from Virginia Department of Social Services (VDSS).
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