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Sunrise at Bon Air
Assisted Living, Hospice Care & Memory Care · Richmond, VA
Exterior view of Sunrise at Bon Air with landscaped gardens Exterior view of Sunrise at Bon Air entrance with landscaping Exterior view of Sunrise at Bon Air building entrance Front entrance of Sunrise at Bon Air facility Exterior view of Sunrise at Bon Air with landscaping Entrance of Sunrise at Bon Air with covered awning Exterior view of the main entrance at Sunrise at Bon Air Dining room with elegant table settings and decor Well-maintained path through outdoor garden area Interior common area with seating and decor

Sunrise at Bon Air

Assisted Living, Hospice Care & Memory Care · Richmond, VA
2105 Cranbeck Rd, Richmond, VA 23235 View map Calculator: See prices in your area
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Overview of Sunrise at Bon Air

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Sunrise at Bon Air is a senior living community in Richmond, Virginia, that offers a holistic approach to senior care. The community takes a personalized approach, focusing on the unique needs and preferences of each resident. Sunrise at Bon Air provides consistent yet individualized care rooted in evidence-based research and theories of aging, with a focus on the individual’s wellness and well-being.

The community remains firmly committed to promoting the safety of its residents, taking rigorous measures to maintain their health during the current times. Sunrise at Bon Air utilizes its Sunrise CareConnect electronic health record system, which allows physicians to track residents’ care, medication protocol, and progress notes remotely. Additionally, the community facilitates telehealth visits with healthcare providers to minimize the need for external office visits. Sunrise at Bon Air has been recognized for its commitment to quality care, earning more than 280 National Quality Awards, more than any other assisted living provider. The community’s mission of championing the quality of life for all seniors is carried out by every Sunrise team member.

Facility Direct Line (804) 560-7707
Facility Direct Line (804) 560-7707
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Bed community size
94-bed community Rank #170 / 365Bed count — State benchmarkedThis home is ranked 170th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 52 / 100 Rank #160 / 446Walk Score — State benchmarkedThis home is ranked 160th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
88%
Rank #52 / 297Occupancy rate — State benchmarkedThis home is ranked 52nd out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Virginia average: 85.7%
Occupied beds
83 / 94
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationNon-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & Operating Entity

Sunrise at Bon Air is administered by Michelle Dorsey.

Contact Information

Business Hours, 24 hours, 7 days a week

Contact Sunrise at Bon Air

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 21 deficiencies 6 complaints 15 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 6 Better Metrics better than Virginia average:
• Total deficiencies (34% below)
• Deficiencies per inspection (39% below)
• Inspections with violations (33% below)
• Inspection violation rate (38% below)
• Total complaints (14% below)
• Complaints per year (14% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2132 This facility has 34% fewer total deficiencies than a typical Virginia assisted living residence (21 vs. VA avg 32).↓ 34% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.42.3 This facility has 39% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.4 vs. VA avg 2.3).↓ 39% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1514 This facility has had 7% more total inspections than the Virginia average (15 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 7% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 69 This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 40%64% This facility has 24 percentage points lower inspection violation rate than a typical Virginia assisted living residence (40% vs. VA avg 64%).↓ 24% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 67 This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better
Complaints per year Info Average complaints per year since 2021. 1.21.4 This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 3, 2025, found 2 deficiencies related to staff conduct and resident health responsibility, with involved staff terminated and retraining plans implemented.
  • The June 20, 2023 renewal inspection found 5 deficiencies in resident care documentation, including failure to review special care unit appropriateness and incomplete physical exams.
  • Complaint investigations from January to April 2025 found no substantiated violations, but a July 31, 2024 complaint was also unsubstantiated despite allegations in staffing and resident care.
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

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Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Studio
Studio
1 / 4
Studio
1
1 Bed
1 Bed
1 / 4
1 Bed
1

Living Spaces & Floor Plans for Sunrise at Bon Air

Places of interest near Sunrise at Bon Air

Address 9.3 miles from city center Info Estimated distance in miles from Richmond's city center to Sunrise at Bon Air's address, calculated via Google Maps.

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Compare Assisted Living around Richmond

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Hermitage Richmond
AL
IL
MC
Richmond (Laburnum Park)
257
Facility 257
VA AVG 96
Rank #4 / 365
Yes
51
Facility 51
VA AVG 44
Rank #167 / 446
Studio / 1 Bed / 2 BedKelly Black 35.8% -6
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
-
Facility -
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Sunrise Villa Tuckahoe
AL
MC
Richmond (Henrico)
250
Facility 250
VA AVG 96
Rank #6 / 365
Yes
43
Facility 43
VA AVG 44
Rank #222 / 446
Studio / 1 Bed / 2 BedMindy Powell 94.0% -16
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
7
Facility 7
VA AVG 7
Rank #227 / 330
-
Facility -
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Westminster Canterbury Richmond
AL
HC
IL
MC
NH
Richmond
214
Facility 214
VA AVG 96
Rank #15 / 365
Yes
16
Facility 16
VA AVG 44
Rank #373 / 446
Studio / 1 Bed / 2 Bed / 2-4 BedMs. Susan Chrissley 60.7% A+5
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
-
Facility -
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Our Lady of Hope Health Center
AL
MC
NH
SNF
Richmond
97
Facility 97
VA AVG 96
Rank #160 / 365
No
27
Facility 27
VA AVG 44
Rank #325 / 446
-Annemarie Neville 69.1% -8
12.5%
Facility 12.5%
VA AVG 64.3%
Rank #27 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
33
Facility 33
VA AVG 32
Rank #179 / 271
4.1
Facility 4.1
VA AVG 2.3
Rank #234 / 271
Sunrise at Bon Air
AL
HOS
MC
Richmond
94
Facility 94
VA AVG 96
Rank #170 / 365
Yes
52
Facility 52
VA AVG 44
Rank #160 / 446
Studio / 1 BedMichelle Dorsey 88.3% -15
40%
Facility 40%
VA AVG 64.3%
Rank #90 / 330
6
Facility 6
VA AVG 7
Rank #216 / 330
21
Facility 21
VA AVG 32
Rank #138 / 271
1.4
Facility 1.4
VA AVG 2.3
Rank #98 / 271
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Sunrise at Bon Air is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

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Frequently Asked Questions about Sunrise at Bon Air

Is Sunrise at Bon Air in a walkable area?

Sunrise at Bon Air has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Sunrise at Bon Air?

Sunrise at Bon Air's occupancy is 88%.

Are pets allowed at Sunrise at Bon Air?

Yes, Sunrise at Bon Air allows residents to bring their pets.

Who is the administrator of Sunrise at Bon Air?

Michelle Dorsey is the administrator of Sunrise at Bon Air.

How many beds does Sunrise at Bon Air have?

Sunrise at Bon Air has 94 beds.

Has Sunrise at Bon Air had any deficiencies?

Sunrise at Bon Air has had 15 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

Are there photos of Sunrise at Bon Air?

Yes — there are 10 photos of Sunrise at Bon Air in the photo gallery on this page.

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