T.l.c. Adult Care Center
T.l.c. Adult Care Center is a recently opened personal care home in West Newton, Pennsylvania, that has 24-hour staffing. Open for approximately one year in a moderately walkable area on Rio Vista Drive, the community maintains an occupancy rate of 87%. A selection of meal choices is also provided throughout the day as part of daily care services for older adults.
Since opening, state inspections have identified ongoing concerns related to resident safety, allegations of mistreatment, medication administration practices, medical assessments, staff training, and incident reporting procedures.
Complaint investigations have also confirmed instances of resident mistreatment. Notably, these operational challenges have persisted despite corrective action plans.
T.l.c. Adult Care Center encourages families to gather detailed information about its services, policies, and improvement initiatives, especially since the community has shown a repetitive pattern of issues.
About this community
Occupancy
T.l.c. Adult Care Center is legally operated by Tlc Adult Care Center Inc.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (3% above)
• Citations per year (3% above)
• Citations per inspection (14% above) 2 At Avg Metrics at Pennsylvania average:
• Total complaints (at PA avg)
• Complaints per year (at PA avg) 2 Better Metrics better than Pennsylvania average:
• Inspections with citations (13% below)
• Inspection citation rate (4% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 65 | 63 | This facility has 3% more total citations than a typical Pennsylvania assisted living residence (65 vs. PA avg 63).↑ 3% worse Rank #346 / 478 Total citations — State benchmarked This home is ranked 346th out of 478 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 13 | 12.6 | This facility has 3% more citations per year than a typical Pennsylvania assisted living residence (13 vs. PA avg 12.6).↑ 3% worse |
|
Citations per inspection
| 6.5 | 5.7 | This facility has 14% more citations per inspection than a typical Pennsylvania assisted living residence (6.5 vs. PA avg 5.7).↑ 14% worse Rank #380 / 478 Citations per inspection — State benchmarked This home is ranked 380th out of 478 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 10 | 11 | This facility has had 9% fewer total inspections than the Pennsylvania average (10 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 9% fewer |
|
Inspections with citations
| 7 | 8 | This facility has 13% fewer inspections with citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 8).↓ 13% better |
|
Inspection citation rate
| 70% | 73% | This facility has 3 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (70% vs. PA avg 73%).↓ 3% better Rank #270 / 478 Inspection citation rate — State benchmarked This home is ranked 270th out of 478 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 4 | 4 | This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #297 / 478 Total complaints — State benchmarked This home is ranked 297th out of 478 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 0.8 | 0.8 | This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The September 19, 2024 complaint investigation found 10 deficiencies including missing resident assessments, support plans, medical evaluations, and medication record discrepancies, but the accepted plan of correction was fully implemented.
- The January 26, 2023 complaint investigation substantiated multiple repeat violations including resident abuse, failure to report incidents timely, medication errors, and inadequate staff training with many corrective actions not completed.
- The September 22, 2023 renewal inspection cited 10 deficiencies related to staff training, criminal background checks, medication errors, and safety issues, all corrected with accepted plans of correction and compliance achieved.
Places of interest near T.l.c. Adult Care Center
0.0 miles from city center
Estimated distance in miles from West Newton's city center to T.l.c. Adult Care Center's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Kirkland Village | AL HOS IL MC NH RC SNF | Bethlehem | 64 | Yes | A+ | 12 | Studio / 1 Bed / 2 Bed |
| Freedom Village at Brandywine | AL IL MC NH RC SNF | Coatesville | 60 | Yes | A+ | 9 | 1 Bed / 2 Bed |
| Lima Estates | AL IL MC NH | Media | 60 | No | A+ | 24 | 1 Bed / 2 Bed / 3 Bed |
| T.l.c. Adult Care Center | AL RESC | West Newton | 30 | No | - | 50 | - |
| Spring House Estates | AL NH IL | Lower Gwynedd Township (Spring House) | 16 | No | A+ | 43 | 1 Bed / 2 Bed / 3 Bed |
Frequently Asked Questions about T.l.c. Adult Care Center
Is T.l.c. Adult Care Center in a walkable area?
T.l.c. Adult Care Center has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of T.l.c. Adult Care Center?
According to PA state health department records, T.l.c. Adult Care Center's license number is 428200.
When does T.l.c. Adult Care Center's license expire?
According to PA state health department records, T.l.c. Adult Care Center's license expires on February 1, 2027.
What is the occupancy rate at T.l.c. Adult Care Center?
T.l.c. Adult Care Center's occupancy is 87%.
Does T.l.c. Adult Care Center operate as a for-profit or non-profit?
T.l.c. Adult Care Center is registered as a for-profit in PA.
How many beds does T.l.c. Adult Care Center have?
T.l.c. Adult Care Center has 30 beds.
Has T.l.c. Adult Care Center had any recent citations?
T.l.c. Adult Care Center has had 65 recently reported citations.
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