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The Haven in the Village at Carolina Place
Assisted Living & Memory Care · Pineville, NC
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The Haven in the Village at Carolina Place

Assisted Living & Memory Care · Pineville, NC
13150 Dorman Road Pineville, Nc 28134, Pineville, NC 28134 View map Calculator: See prices in your area
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Overview of The Haven in the Village at Carolina Place

The Haven in the Village at Carolina Place is a senior living community located in Pineville, NC. It offers assisted living and SHINE® Memory Care services, focusing on personalized care and engagement for residents. The community features a variety of amenities and lifestyle programs designed to enhance the quality of life for seniors.
Facility Direct Line (704) 240-5773
Facility Direct Line (704) 240-5773
Bed community size
60-bed community Rank #232 / 389Bed count — State benchmarkedThis home is ranked 232nd out of 389 homes in North Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 56 / 100 Rank #106 / 573Walk Score — State benchmarkedThis home is ranked 106th out of 573 homes in North Carolina for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
33%
Rank #205 / 241Occupancy rate — State benchmarkedThis home is ranked 205th out of 241 homes in North Carolina for Occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 241. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
20 / 60
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-163

Safety & Compliance

Emergency SystemsEmergency Call System
Safety Features24-Hour Professional Team Available

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Utilities IncludedYes

Amenities & Lifestyle

Chef-Prepared Meals
Beauty Salon & Barber Shop
Game And Activity Room
Health & Wellness Center
Courtyard With Walking Path
Complimentary Scheduled Transportation
Weekly Housekeeping
Small Pets Welcomed
ActivitiesDaily Activities & Events
Specific ProgramsSenior Assisted Living, SHINE® Memory Care, Activities & Events, Exclusive Programs, Military Veterans Program

Contact The Haven in the Village at Carolina Place

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 62 deficiencies 28 inspections 0 penalties 23 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (35% above)
• Deficiencies per year (33% above)
• Inspections with deficiencies (21% above) 1 At Avg Metrics at North Carolina average:
• Deficiencies per inspection (at NC avg) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (9% below)
Latest Inspection October 31, 2024 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6246 This facility has 35% more total deficiencies than a typical North Carolina assisted living residence (62 vs. NC avg 46).↑ 35% worse
Deficiencies per year Info Average deficiencies per year since 2015. 5.64.2 This facility has 33% more deficiencies per year than a typical North Carolina assisted living residence (5.6 vs. NC avg 4.2).↑ 33% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.22.2 This facility has deficiencies per inspection in line with the North Carolina average (2.2 vs. NC avg 2.2).— At avg

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2821 This facility has had 33% more total inspections than the North Carolina average (28 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2319 This facility has 21% more inspections with deficiencies than a typical North Carolina assisted living residence (23 vs. NC avg 19).↑ 21% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 82%90% This facility has 8 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (82% vs. NC avg 90%).↓ 8% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 31, 2024 inspection found one deficiency: Resident Registers missing required signatures and dates for all three sampled residents.
  • August 2, 2023 follow-up survey cited nine physical plant and fire safety deficiencies, including non-functioning exit signs, missing sprinkler escutcheons, and unsafe emergency release switches.
  • June 6, 2023 follow-up found two of three care plans were not signed by the Primary Care Provider within 15 days of completion.
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 40th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
100.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near The Haven in the Village at Carolina Place

Address 0.3 miles from city center Info Estimated distance in miles from Pineville's city center to The Haven in the Village at Carolina Place's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in North Carolina

The Haven in the Village at Carolina Place is located in Pineville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about The Haven in the Village at Carolina Place

Is The Haven in the Village at Carolina Place in a walkable area?

The Haven in the Village at Carolina Place has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Haven in the Village at Carolina Place?

According to NC state health department records, The Haven in the Village at Carolina Place's license number is HAL-060-163.

What is the occupancy rate at The Haven in the Village at Carolina Place?

The Haven in the Village at Carolina Place's occupancy is 33%.

Are pets allowed at The Haven in the Village at Carolina Place?

Yes, The Haven in the Village at Carolina Place allows residents to bring their pets.

How many beds does The Haven in the Village at Carolina Place have?

The Haven in the Village at Carolina Place has 60 beds.

Are there photos of The Haven in the Village at Carolina Place?

Yes — there are 6 photos of The Haven in the Village at Carolina Place in the photo gallery on this page.

What is the address of The Haven in the Village at Carolina Place?

The Haven in the Village at Carolina Place is located at 13150 Dorman Road Pineville, Nc 28134, Pineville, NC 28134.

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