The Haven & The Laurels in the Village at Carolina Place
Assisted Living & Memory Care · Pineville, NC
The Haven & The Laurels in the Village at Carolina Place
Assisted Living & Memory Care · Pineville, NC
Situated in a peaceful Pineville, NC neighborhood, The Haven & The Laurels at Carolina Place offers stress-free senior living designed to feel like home. Residents enjoy a relaxed pace with beautiful gardens, rocking chairs on the porch, and even ice cream parlor treats. Social events and activities like happy hour gatherings and musical performances create a vibrant and connected atmosphere.
This Five Star senior living community goes beyond relaxation. The Haven & The Laurels provides comprehensive support, including 24/7 trained caregivers, housekeeping, laundry services, and transportation. Residents can personalize their experience with social activities, fitness classes, and delicious chef-prepared meals. Medical resources and care services are also readily available, ensuring a safe and secure environment.
104-bed community Rank #69 / 387Bed count — State benchmarkedThis home is ranked 69th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 13 / 100 Rank #432 / 536Walk Score — State benchmarkedThis home is ranked 432nd out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
StatusActive
CountyMecklenburg
License NumberHAL-060-164
Staffing
Key information about the people who lead and staff this community.
ContactTara Benson, Administrator (per state records, record updated Jul 2026)
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2014 · 12 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
42 deficiencies
20 inspections
0 penalties
15 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than North Carolina average:
• Total deficiencies (9% below)
• Inspections with deficiencies (21% below)
• Inspection deficiency rate (17% below)
• Total deficiencies (9% below)
• Inspections with deficiencies (21% below)
• Inspection deficiency rate (17% below)
Deficiencies
|
This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
42 | 46 | This facility has 9% fewer total deficiencies than a typical North Carolina assisted living residence (42 vs. NC avg 46).↓ 9% better |
Inspections
|
This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
|
20 | 21 | This facility has had 5% fewer total inspections than the North Carolina average (20 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 5% fewer |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
|
15 | 19 | This facility has 21% fewer inspections with deficiencies than a typical North Carolina assisted living residence (15 vs. NC avg 19).↓ 21% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
|
75% | 90% | This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better |
What does this home offer?
Pets Allowed
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Living Spaces & Floor Plans for The Haven & The Laurels in the Village at Carolina Place
Places of interest near The Haven & The Laurels in the Village at Carolina Place
2.2 miles from city center
Estimated distance in miles from Pineville's city center to The Haven & The Laurels in the Village at Carolina Place's address, calculated via Google Maps.
— 2.05 miles to nearest hospital (Atrium Health Pineville)
Calculate Travel Distance to The Haven & The Laurels in the Village at Carolina Place
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Compare Assisted Living around Pineville
Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
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DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Waltonwood Cotswold |
AL
MC
|
Charlotte (Sherwood Forest) |
125
Facility
125
NC AVG
72
Rank
#28 / 387
| Yes |
18
Facility
18
NC AVG
36
Rank
#394 / 536
| - | - |
107.00/200
Facility
107.00/200
NC AVG
92.2
Rank
#2 / 321
| 15 |
67%
Facility
67%
NC AVG
76.2%
Rank
#65 / 333
| Studio / 1 Bed / 2 Bed | |
| Summit Place of South Park |
AL
MC
|
Charlotte (Barclay Downs) |
120
Facility
120
NC AVG
72
Rank
#35 / 387
| Yes |
35
Facility
35
NC AVG
36
Rank
#261 / 536
| - | - |
101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 321
| 26 |
69%
Facility
69%
NC AVG
76.2%
Rank
#79 / 333
| Studio / 1 Bed | |
| The Haven & The Laurels in the Village at Carolina Place |
AL
MC
|
Pineville (Carolina Village) |
104
Facility
104
NC AVG
72
Rank
#69 / 387
| Yes |
13
Facility
13
NC AVG
36
Rank
#432 / 536
| - | - |
103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 321
| 20 |
75%
Facility
75%
NC AVG
76.2%
Rank
#121 / 333
| Studio / Suite / 1 Bed / 2 Bed | |
| Brookdale South Charlotte |
AL
MC
|
Charlotte (Wessex Square) |
82
Facility
82
NC AVG
72
Rank
#142 / 387
| Yes |
16
Facility
16
NC AVG
36
Rank
#407 / 536
| 74.4% | A+ |
101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 321
| 20 |
80%
Facility
80%
NC AVG
76.2%
Rank
#177 / 333
| Private Rooms / Semi-Private Rooms | |
| Merrywood on Park |
AL
IL
NH
|
Charlotte (Ashbrook - Clawson Village) |
20
Facility
20
NC AVG
72
Rank
#331 / 387
| Yes |
57
Facility
57
NC AVG
36
Rank
#101 / 536
| 80.0% | A+ |
97.00/200
Facility
97.00/200
NC AVG
92.2
Rank
#189 / 321
| 24 |
79%
Facility
79%
NC AVG
76.2%
Rank
#164 / 333
| Studio / 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in North Carolina
The Haven & The Laurels in the Village at Carolina Place is located in Pineville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
More homes from the same operator
Operated by
Discovery Senior Living
Frequently Asked Questions about The Haven & The Laurels in the Village at Carolina Place
What neighborhood is The Haven & The Laurels in the Village at Carolina Place in?
The Haven & The Laurels in the Village at Carolina Place is in the Carolina Village neighborhood of Pineville.
Is The Haven & The Laurels in the Village at Carolina Place in a walkable area?
The Haven & The Laurels in the Village at Carolina Place has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Haven & The Laurels in the Village at Carolina Place?
According to NC state health department records, The Haven & The Laurels in the Village at Carolina Place's license number is HAL-060-164.
Are pets allowed at The Haven & The Laurels in the Village at Carolina Place?
Yes, The Haven & The Laurels in the Village at Carolina Place allows residents to bring their pets.
How many beds does The Haven & The Laurels in the Village at Carolina Place have?
The Haven & The Laurels in the Village at Carolina Place has 104 beds.
Has The Haven & The Laurels in the Village at Carolina Place had any deficiencies?
The Haven & The Laurels in the Village at Carolina Place has had 42 reported deficiencies since 2014 according to records from NC Dept. of Health and Human Services (NCDHHS).
Are there photos of The Haven & The Laurels in the Village at Carolina Place?
Yes — there are 5 photos of The Haven & The Laurels in the Village at Carolina Place in the photo gallery on this page.
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