The McAuley at The Mercy Community
Experience the best of your golden years at The McAuley at the Mercy Community, an idyllic haven in West Hartford, CT, offering independent living. The community features beautifully designed and spacious one- and two-bedroom floor plans, ensuring their comfort and safety. Residents maintain their independence without hassles, with the community helping with chores and maintenance.
With a variety of engaging programs and enriching events, residents have fun and make new friends. Residents have easy access to several restaurants and thriving amenities for their necessities and leisure. The community’s vibrant and welcoming environment makes it an ideal retirement destination.
Community insights.
About this community
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Connecticut state average
Inspections
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
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Total inspections
| 3 | 13 | This facility has had 77% fewer total inspections than the Connecticut average (3 vs. CT avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer |
What does this home offer?
No pets allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Places of interest near The McAuley at The Mercy Community
2.4 miles from city center
Estimated distance in miles from West Hartford's city center to The McAuley at The Mercy Community's address, calculated via Google Maps.
Calculate Travel Distance to The McAuley at The Mercy Community
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Compare Assisted Living around West Hartford
Info below is compiled from the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tracy Manor | AL RESC | West Hartford | 17
Facility
17
CT AVG
113
Rank
#116 / 119 | Yes |
79
Facility
79
CT AVG
48
Rank
#39 / 262 | - | 18
Facility
18
CT AVG
15
Rank
#29 / 132 |
100.0%
Facility
100.0%
CT AVG
84.2%
Rank
#1 / 104 | 1 | 9
Facility
9
CT AVG
19
Rank
#49 / 102 | 9.0
Facility
9.0
CT AVG
1.5
Rank
#100 / 102 |
| The McAuley at The Mercy Community | AL IL MC NH | West Hartford | - | No |
20
Facility
20
CT AVG
48
Rank
#211 / 262 | Studio / 1 Bed / 2 Bed | 15
Facility
15
CT AVG
15
Rank
#66 / 132 | - | 3 | - | - |
| AVIVA West Hartford | AL IL MC RC | West Hartford (West Hill Historic District) | - | Yes |
35
Facility
35
CT AVG
48
Rank
#175 / 262 | Studio / 1 Bed / 2 Bed | 3
Facility
3
CT AVG
15
Rank
#113 / 132 | - | 1 | 0
Facility
0
CT AVG
19
Rank
#1 / 102 | 0.0
Facility
0.0
CT AVG
1.5
Rank
#1 / 102 |
| The Mercy Community | AL IL MC NH SNF | West Hartford (Bishop's Corner) | - | Yes |
29
Facility
29
CT AVG
48
Rank
#191 / 262 | 1 Bed / 2 Bed | - | - | - | - | - |
| Hoffman Summerwood Community | AL MC | West Hartford | - | Yes |
6
Facility
6
CT AVG
48
Rank
#254 / 262 | 1 Bed / 2 Bed | - | - | - | - | - |
Financial Assistance for
Assisted Living in Connecticut
The McAuley at The Mercy Community is located in West Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
Frequently Asked Questions about The McAuley at The Mercy Community
Is The McAuley at The Mercy Community in a walkable area?
The McAuley at The Mercy Community has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The McAuley at The Mercy Community?
According to CT state health department records, The McAuley at The Mercy Community's license number is 164.
When does The McAuley at The Mercy Community's license expire?
According to CT state health department records, The McAuley at The Mercy Community's license expires on June 30, 2027.
How long has The McAuley at The Mercy Community been in business?
The McAuley at The Mercy Community has been operating for approximately 15 years, based on available licensing and registration records.
Are pets allowed at The McAuley at The Mercy Community?
No, The McAuley at The Mercy Community has a no-pet policy.
Are there photos of The McAuley at The Mercy Community?
Yes — there are 7 photos of The McAuley at The Mercy Community in the photo gallery on this page.
What is the address of The McAuley at The Mercy Community?
The McAuley at The Mercy Community is located at 275 Steele Road, West Hartford, CT 06117.
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