The McAuley at The Mercy Community
Assisted Living, Independent Living, Memory Care & Nursing Care · West Hartford, CT
The McAuley at The Mercy Community
Assisted Living, Independent Living, Memory Care & Nursing Care · West Hartford, CT
Experience the best of your golden years at The McAuley at the Mercy Community, an idyllic haven in West Hartford, CT, offering independent living. The community features beautifully designed and spacious one- and two-bedroom floor plans, ensuring their comfort and safety. Residents maintain their independence without hassles, with the community helping with chores and maintenance.
With a variety of engaging programs and enriching events, residents have fun and make new friends. Residents have easy access to several restaurants and thriving amenities for their necessities and leisure. The community’s vibrant and welcoming environment makes it an ideal retirement destination.
14 years in operation Rank #67 / 132Years in operation — State benchmarkedThis home is ranked 67th out of 132 homes in Connecticut. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 20 / 100 Rank #211 / 264Walk Score — State benchmarkedThis home is ranked 211th out of 264 homes in Connecticut. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Connecticut facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
StatusActive
IssuanceJuly 28, 2011
ExpirationJune 30, 2027
License Number164
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
Since 2017 · 9 years of data
3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Connecticut state average
Overall vs. CT average
0 Worse
No metrics in this bucket.
0 Better
No metrics in this bucket.
Latest Inspection
August 22, 2023
Inspections
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 13 | This facility has had 77% fewer total inspections than the Connecticut average (3 vs. CT avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer |
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Places of interest near The McAuley at The Mercy Community
2.4 miles from city center
Estimated distance in miles from West Hartford's city center to The McAuley at The Mercy Community's address, calculated via Google Maps.
Calculate Travel Distance to The McAuley at The Mercy Community
Add your location
Compare Assisted Living around West Hartford
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
| Tracy Manor | AL RESC | West Hartford | 17
Facility
17
CT AVG
111
Rank
#120 / 123 | Yes |
79
Facility
79
CT AVG
47
Rank
#39 / 264 | - | 18
Facility
18
CT AVG
15
Rank
#29 / 132 |
100.0%
Facility
100.0%
CT AVG
82.6%
Rank
#1 / 90 | - | 3 | 9
Facility
9
CT AVG
19
Rank
#49 / 103 | 3.0
Facility
3.0
CT AVG
1.5
Rank
#75 / 103 |
| The McAuley at The Mercy Community | AL IL MC NH | West Hartford | - | No |
20
Facility
20
CT AVG
47
Rank
#211 / 264 | Studio / 1 Bed / 2 Bed | 14
Facility
14
CT AVG
15
Rank
#67 / 132 | - | - | 3 | - | - |
| AVIVA West Hartford | AL IL MC RC | West Hartford (West Hill Historic District) | - | Yes |
35
Facility
35
CT AVG
47
Rank
#175 / 264 | Studio / 1 Bed / 2 Bed | 3
Facility
3
CT AVG
15
Rank
#112 / 132 | - | - | 1 | -
Facility
-
CT AVG
19
Rank
#1 / 103 | 0.0
Facility
0.0
CT AVG
1.5
Rank
#1 / 103 |
| Hoffman Summerwood Community | AL IL | West Hartford (Hartford Golf Club Historic District) | - | Yes |
6
Facility
6
CT AVG
47
Rank
#254 / 264 | 1 Bed / 2 Bed | - | - | - | - | - | - |
| Holiday Retirement Community | AL IL NH RC SNF | West Hartford | - | No |
67
Facility
67
CT AVG
47
Rank
#69 / 264 | - | - | - | A+ | - | - | - |
Financial Assistance for
Assisted Living in Connecticut
The McAuley at The Mercy Community is located in West Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
Frequently Asked Questions about The McAuley at The Mercy Community
Is The McAuley at The Mercy Community in a walkable area?
The McAuley at The Mercy Community has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The McAuley at The Mercy Community?
According to CT state health department records, The McAuley at The Mercy Community's license number is 164.
When does The McAuley at The Mercy Community's license expire?
According to CT state health department records, The McAuley at The Mercy Community's license expires on June 30, 2027.
Are there photos of The McAuley at The Mercy Community?
Yes — there are 7 photos of The McAuley at The Mercy Community in the photo gallery on this page.
What is the address of The McAuley at The Mercy Community?
The McAuley at The Mercy Community is located at 275 Steele Road, West Hartford, CT 06117.
What is the phone number of The McAuley at The Mercy Community?
(860) 920-6300 will put you in contact with the team at The McAuley at The Mercy Community.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
