The Plaza at Mililani
Assisted Living, Haliʻa Memory Care & Lamakū Extended Care · Mililani, HI

The Plaza at Mililani

Assisted Living, Haliʻa Memory Care & Lamakū Extended Care · Mililani, HI
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The Plaza at Mililani accepts Medicare.

Overview of The Plaza at Mililani

The Plaza at Mililani offers assisted living, Haliʻa Memory Care, and Lamakū Extended Care in Mililani, HI. Assisted living provides help with daily tasks, while Haliʻa Memory Care offers a supervised setting for residents living with memory loss. The range of care programs may be a good fit for a resident whose needs may change over time.

Residents can choose a private studio or shared companion suite, giving one person a private living space or allowing two people to share accommodations. Restaurant-style dining is available three times a day, and rehabilitation services support residents who need therapy as part of their care. The Plaza Life Protocol and a wellness program add structured support to daily life.

Outdoor sitting areas give residents a place to spend time outside, while an on-site salon offers personal grooming services. The community also provides transportation, which can help residents reach destinations beyond the property without arranging every ride themselves. Medicare is accepted as a payment option.

By The Numbers

Community insights.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #18 / 40Years in operation — State benchmarkedThis home is ranked 18th out of 40 homes we track in Hawaii for years in operation. Shows how long this facility has been in operation compared to other Hawaii facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Hawaii that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #139 / 156Walk Score — State benchmarkedThis home is ranked 139th out of 156 homes we track in Hawaii for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Hawaii facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Hawaii that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
12 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationApril 30, 2027
License Number14-ALF
IslandOahu

Safety & Compliance

Grab Bars
Emergency SystemsYes
Safety FeaturesMultiple nurse call systems, walk-in shower with grab bars, fire-rated doors, smoke alarms, sprinkler systems

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Nursing Services

Additional Policies & Features

Visitor PolicyResident visitations are allowed, children welcome.
Admission CriteriaStandard admission paperwork and nursing assessment required.
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Dining
Transportation
Housekeeping
Activities
Wellness Program
Branded ProgramsPlaza Life Protocol
Volunteer Program

Contact The Plaza at Mililani

Inspection History

In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.

Since 2022 · 4 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
23 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Hawaii state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Hawaii state average
Overall vs. HI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Hawaii average:
• Total deficiencies (15% below)
• Deficiencies per inspection (14% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityHI Averagevs. HI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2327 This facility has 15% fewer total deficiencies than a typical Hawaii assisted living residence (23 vs. HI avg 27).↓ 15% better
Deficiencies per inspection Info Average deficiencies per inspection. 5.86.78 This facility has 14% fewer deficiencies per inspection than a typical Hawaii assisted living residence (5.8 vs. HI avg 6.78).↓ 14% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityHI Averagevs. HI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 44 This facility has total inspections in line with the Hawaii average (4 vs. HI avg 4).— At avg

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / Shared Suite

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Matterport

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Places of interest near The Plaza at Mililani

Address 1.8 miles from city center Info Estimated distance in miles from Mililani's city center to The Plaza at Mililani's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the HI Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. HMC (Haliʻa Memory Care): SR (Short-Term Respite): LEC (Lamakū Extended Care):
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Plaza at Pearl City
AL
HMC
IL
SR
Pearl City
158
Facility 158
HI AVG 30
Rank #3 / 68
No
69
Facility 69
HI AVG 50
Rank #46 / 156
Studio / 1 Bed / Suite
12
Facility 12
HI AVG 19
Rank #28 / 40
A+-
3
Facility 3
HI AVG 3.3
Rank #15 / 56
12
Facility 12
HI AVG 25
Rank #22 / 56
4.0
Facility 4.0
HI AVG 6.3
Rank #25 / 56
The Plaza at Waikiki
AL
HMC
IL
SR
Honolulu (Mccully - Moiliili)
153
Facility 153
HI AVG 30
Rank #4 / 68
Yes
96
Facility 96
HI AVG 50
Rank #10 / 156
Studio / Suite / 1 Bed
14
Facility 14
HI AVG 19
Rank #27 / 40
A+-
4
Facility 4
HI AVG 3.3
Rank #36 / 56
15
Facility 15
HI AVG 25
Rank #27 / 56
3.8
Facility 3.8
HI AVG 6.3
Rank #24 / 56
15 Craigside
AL
ADC
HC
IL
NH
SNF
Honolulu (Nuuanu - Punchbowl)
45
Facility 45
HI AVG 30
Rank #13 / 68
No
50
Facility 50
HI AVG 50
Rank #77 / 156
Studio / 1 Bed-A+-
4
Facility 4
HI AVG 3.3
Rank #36 / 56
14
Facility 14
HI AVG 25
Rank #25 / 56
2.0
Facility 2.0
HI AVG 6.3
Rank #13 / 56
Aina Haina Quality Living
AL
Honolulu (Kuliouou - Kalani Iki)
8
Facility 8
HI AVG 30
Rank #27 / 68
No
49
Facility 49
HI AVG 50
Rank #79 / 156
Private / Couple Room
18
Facility 18
HI AVG 19
Rank #23 / 40
A+Ryan Jabs
3
Facility 3
HI AVG 3.3
Rank #15 / 56
29
Facility 29
HI AVG 25
Rank #39 / 56
9.7
Facility 9.7
HI AVG 6.3
Rank #44 / 56
The Plaza at Mililani
AL
HMC
LEC
Mililani (Mililani Mauka - Launani Valley)-No
12
Facility 12
HI AVG 50
Rank #139 / 156
Studio / Shared Suite
19
Facility 19
HI AVG 19
Rank #18 / 40
A+-
4
Facility 4
HI AVG 3.3
Rank #36 / 56
23
Facility 23
HI AVG 25
Rank #31 / 56
5.8
Facility 5.8
HI AVG 6.3
Rank #31 / 56

Rank badges are statewide: each community is ranked against every HI community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about The Plaza at Mililani

What neighborhood is The Plaza at Mililani in?

The Plaza at Mililani is in the Mililani Mauka - Launani Valley neighborhood of Mililani.

Is The Plaza at Mililani in a walkable area?

The Plaza at Mililani has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Plaza at Mililani?

According to HI state health department records, The Plaza at Mililani's license number is 14-ALF.

When does The Plaza at Mililani's license expire?

According to HI state health department records, The Plaza at Mililani's license expires on April 30, 2027.

How long has The Plaza at Mililani been in business?

The Plaza at Mililani has been operating for approximately 19 years, based on available licensing and registration records.

Are pets allowed at The Plaza at Mililani?

No, The Plaza at Mililani has a no-pet policy.

Has The Plaza at Mililani had any deficiencies?

The Plaza at Mililani has had 23 reported deficiencies according to records from State of Hawaii Department of Health.

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