The Plaza at Mililani
Assisted Living, Haliʻa Memory Care & Lamakū Extended Care · Mililani, HI

The Plaza at Mililani

Assisted Living, Haliʻa Memory Care & Lamakū Extended Care · Mililani, HI
The Plaza at Mililani accepts Medicare.
The Plaza at Mililani accepts Medicare.

Overview of The Plaza at Mililani

The Plaza at Mililani offers assisted living, Haliʻa Memory Care, and Lamakū Extended Care in Mililani, HI. Assisted living provides help with daily tasks, while Haliʻa Memory Care offers a supervised setting for residents living with memory loss. The range of care programs may be a good fit for a resident whose needs may change over time.

Residents can choose a private studio or shared companion suite, giving one person a private living space or allowing two people to share accommodations. Restaurant-style dining is available three times a day, and rehabilitation services support residents who need therapy as part of their care. The Plaza Life Protocol and a wellness program add structured support to daily life.

Outdoor sitting areas give residents a place to spend time outside, while an on-site salon offers personal grooming services. The community also provides transportation, which can help residents reach destinations beyond the property without arranging every ride themselves. Medicare is accepted as a payment option.

By The Numbers

Community insights.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #11 / 23Years in operation — State benchmarkedThis assisted living community is ranked 11th out of 23 assisted living communities we track in Hawaii for years in operation. Shows how long this facility has been in operation compared to other Hawaii facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Hawaii that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #82 / 93Walk Score — State benchmarkedThis assisted living community is ranked 82nd out of 93 assisted living communities we track in Hawaii for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Hawaii facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Hawaii that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
12 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationApril 30, 2027
License Number14-ALF
IslandOahu

Safety & Compliance

Grab Bars
Emergency SystemsYes
Safety FeaturesMultiple nurse call systems, walk-in shower with grab bars, fire-rated doors, smoke alarms, sprinkler systems

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Nursing Services

Additional Services

2 services
Housekeeping Services
Transportation Services

Additional Policies & Features

Pets not allowed
Visitor PolicyResident visitations are allowed, children welcome.
Admission CriteriaStandard admission paperwork and nursing assessment required.
Linen ServiceYes

Amenities & Lifestyle

Dining
Social And Recreational Activities
Activities
Wellness Program
Branded ProgramsPlaza Life Protocol
Specific ProgramsExercise Programs
Volunteer Program

Dining & Nutrition

InfoSourced directly from the team at The Plaza at Mililani.

This facility provides Dining Services.

Food DescriptionThe dining program includes three meals a day served restaurant style.

Room Accommodations

Building TypeMid-rise
Room TypesPrivate Studio, Shared Companion Suite

Contact The Plaza at Mililani

Inspection History

In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.

Since 2022 · 4 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
23 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Hawaii state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Hawaii state average
Overall vs. HI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Hawaii average:
• Total deficiencies (12% below)
• Deficiencies per inspection (15% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityHI Averagevs. HI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2326.0 This facility has 12% fewer total deficiencies than a typical Hawaii assisted living residence (23 vs. HI avg 26).↓ 12% better
Deficiencies per inspection Info Average deficiencies per inspection. 5.86.8 This facility has 15% fewer deficiencies per inspection than a typical Hawaii assisted living residence (5.8 vs. HI avg 6.8).↓ 15% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityHI Averagevs. HI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 44.0 This facility has total inspections in line with the Hawaii average (4 vs. HI avg 4).— At avg

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Address 1.8 miles from city center Info Estimated distance in miles from Mililani's city center to The Plaza at Mililani's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the HI Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. HMC (Haliʻa Memory Care): SR (Short-Term Respite): LEC (Lamakū Extended Care):
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Plaza at Pearl City
AL
HMC
IL
SR
Pearl City
158
Facility 158
HI AVG 23
Rank #3 / 57
No
69
Facility 69
HI AVG 43
Rank #17 / 93
Studio / 1 Bed / Suite
12
Facility 12
HI AVG 20
Rank #20 / 23
A+-
3
Facility 3
HI AVG 3.3
Rank #11 / 50
12
Facility 12
HI AVG 25
Rank #18 / 50
4.0
Facility 4.0
HI AVG 6.3
Rank #21 / 50
The Plaza at Waikiki
AL
HMC
IL
SR
Honolulu (Mccully - Moiliili)
153
Facility 153
HI AVG 23
Rank #4 / 57
Yes
96
Facility 96
HI AVG 43
Rank #3 / 93
Studio / Suite / 1 Bed
14
Facility 14
HI AVG 20
Rank #19 / 23
A+-
4
Facility 4
HI AVG 3.3
Rank #32 / 50
15
Facility 15
HI AVG 25
Rank #23 / 50
3.8
Facility 3.8
HI AVG 6.3
Rank #20 / 50
15 Craigside
AL
ADC
HC
IL
NH
SNF
Honolulu (Nuuanu - Punchbowl)
45
Facility 45
HI AVG 23
Rank #6 / 57
No
50
Facility 50
HI AVG 43
Rank #36 / 93
Studio / 1 Bed-A+-
4
Facility 4
HI AVG 3.3
Rank #32 / 50
14
Facility 14
HI AVG 25
Rank #21 / 50
2.0
Facility 2.0
HI AVG 6.3
Rank #9 / 50
Aina Haina Quality Living
AL
Honolulu (Kuliouou - Kalani Iki)
8
Facility 8
HI AVG 23
Rank #16 / 57
No
49
Facility 49
HI AVG 43
Rank #38 / 93
Private / Couple Room
18
Facility 18
HI AVG 20
Rank #16 / 23
A+Ryan Jabs
3
Facility 3
HI AVG 3.3
Rank #11 / 50
29
Facility 29
HI AVG 25
Rank #34 / 50
9.7
Facility 9.7
HI AVG 6.3
Rank #38 / 50
The Plaza at Mililani
AL
HMC
LEC
Mililani (Mililani Mauka - Launani Valley)-No
12
Facility 12
HI AVG 43
Rank #82 / 93
Studio / Shared Suite
19
Facility 19
HI AVG 20
Rank #11 / 23
A+-
4
Facility 4
HI AVG 3.3
Rank #32 / 50
23
Facility 23
HI AVG 25
Rank #27 / 50
5.8
Facility 5.8
HI AVG 6.3
Rank #26 / 50

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other HI assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about The Plaza at Mililani

What neighborhood is The Plaza at Mililani in?

The Plaza at Mililani is in the Mililani Mauka - Launani Valley neighborhood of Mililani.

Is The Plaza at Mililani in a walkable area?

The Plaza at Mililani has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Plaza at Mililani?

According to HI state health department records, The Plaza at Mililani's license number is 14-ALF.

When does The Plaza at Mililani's license expire?

According to HI state health department records, The Plaza at Mililani's license expires on April 30, 2027.

How long has The Plaza at Mililani been in business?

The Plaza at Mililani has been operating for approximately 19 years, based on available licensing and registration records.

Are pets allowed at The Plaza at Mililani?

No, The Plaza at Mililani has a no-pet policy.

What is the best email address for The Plaza at Mililani?

The team at The Plaza at Mililani can be reached at jmartinez@plazaassistedliving.com.

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