The Springs At Willowcreek
Assisted Living & Memory Care · Salem, OR

The Springs At Willowcreek

Assisted Living & Memory Care · Salem, OR
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The Springs At Willowcreek accepts Medicaid.

Overview of The Springs at Willowcreek

The Springs at Willowcreek offers private studio apartments and inviting shared spaces in the heart of Salem. The community provides a range of personalized care services, including assisted living and memory care, delivered with kindness and empathy by their compassionate staff. They believe in fostering a sense of belonging and community, where everyone is treated with respect and dignity.

The culinary team at The Springs at Willowcreek creates seasonal meals and classic recipes that nourish both the body and soul, served in a cozy community dining room that radiates familial charm. For those who need round-the-clock assistance, the community offers comfortable group living spaces and a dedicated team of caregivers who are always available to provide support and assistance.

Bed community size
85-bed community Rank #89 / 350Bed count — State benchmarkedThis home is ranked 89th out of 350 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
28 years in operation Rank #109 / 375Years in operation — State benchmarkedThis home is ranked 109th out of 375 homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 48 / 100 Rank #299 / 462Walk Score — State benchmarkedThis home is ranked 299th out of 462 homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeResidential Care Facility
StatusActive
IssuanceAugust 1, 1998
CountyMarion

Ownership & Operating Entity

The Springs At Willowcreek is legally operated by Lancaster Woods Operator, LLC, and administered by Mireya Melchor.

Type Of Units

Total
85 units
Total beds
85 units

Safety & Compliance

Emergency SystemsWireless emergency call system

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Additional Policies & Features

Smoking not allowed

Amenities & Lifestyle

Salon
Courtyard
Wellness Center
Social Events
Community Kitchen
Housekeeping
Concierge
Scheduled Transportation
Chef-Inspired Menus
And Entertainment
Activities
Specific ProgramsOutings & Transportation
Touring HoursMonday - Sunday: 8:30am - 5:00pm

Pricing & Financial Information

Starting Price$5,205 per month

Contact The Springs At Willowcreek

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OR average 0 Worse No metrics in this bucket. 2 Better Metrics better than Oregon average:
• Total deficiencies (56% below)
• Deficiencies per inspection (42% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityOR Averagevs. OR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1432 This facility has 56% fewer total deficiencies than a typical Oregon assisted living residence (14 vs. OR avg 32).↓ 56% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.84.81 This facility has 42% fewer deficiencies per inspection than a typical Oregon assisted living residence (2.8 vs. OR avg 4.81).↓ 42% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOR Averagevs. OR Avg
Total inspections Info Combined count of all inspections conducted at this facility. 57 This facility has had 29% fewer total inspections than the Oregon average (5 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Springs At Willowcreek

Address 3.5 miles from city center Info Estimated distance in miles from Salem's city center to The Springs At Willowcreek's address, calculated via Google Maps.

Calculate Travel Distance to The Springs At Willowcreek

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Address

Compare Assisted Living around Salem

Info below is compiled from the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
The Springs At Willowcreek
AL
MC
Salem (East Lancaster)
85
Facility 85
OR AVG 67
Rank #89 / 350
Yes
48
Facility 48
OR AVG 56
Rank #299 / 462
Studio / 1 Bed / 2 Bed
28
Facility 28
OR AVG 22
Rank #109 / 375
-A-5
14
Facility 14
OR AVG 31
Rank #62 / 283
2.8
Facility 2.8
OR AVG 4.4
Rank #65 / 283
Lancaster Woods Operator, LLCMireya Melchor
Avamere Court at Keizer
AL
IL
NH
RESC
RC
SNF
Keizer
69
Facility 69
OR AVG 67
Rank #147 / 350
Yes
76
Facility 76
OR AVG 56
Rank #108 / 462
-
21
Facility 21
OR AVG 22
Rank #208 / 375
75.4%
Facility 75.4%
OR AVG 74.7%
Rank #36 / 69
-13
32
Facility 32
OR AVG 31
Rank #171 / 283
2.5
Facility 2.5
OR AVG 4.4
Rank #54 / 283
Keizer Campus Operations, LLCRebecca Sawyer
Battle Creek Memory Care
AL
MC
RC
Salem (South Gateway)
68
Facility 68
OR AVG 67
Rank #148 / 350
Yes
64
Facility 64
OR AVG 56
Rank #192 / 462
Private / Shared Suites
9
Facility 9
OR AVG 22
Rank #294 / 375
-A+7
37
Facility 37
OR AVG 31
Rank #200 / 283
5.3
Facility 5.3
OR AVG 4.4
Rank #170 / 283
Battlecreek Memory Care, LLCNatalie Nelson
Brookdale Salem
AL
Se Salem (Morningside)
60
Facility 60
OR AVG 67
Rank #180 / 350
Yes
53
Facility 53
OR AVG 56
Rank #265 / 462
Suite
48
Facility 48
OR AVG 22
Rank #3 / 375
-A+4
28
Facility 28
OR AVG 31
Rank #159 / 283
7.0
Facility 7.0
OR AVG 4.4
Rank #220 / 283
Brookdale Senior Living Communities, IncBethany Simkins
Regency Woodland
AL
IL
RC
Salem (Morningside)
40
Facility 40
OR AVG 67
Rank #265 / 350
Yes
76
Facility 76
OR AVG 56
Rank #108 / 462
Studio / 1 Bed
38
Facility 38
OR AVG 22
Rank #29 / 375
--9
35
Facility 35
OR AVG 31
Rank #191 / 283
3.9
Facility 3.9
OR AVG 4.4
Rank #111 / 283
Bd Salem I, LLCMelinda Gibbins

Financial Assistance for
Assisted Living in Oregon

The Springs At Willowcreek is located in Salem, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about The Springs At Willowcreek

What neighborhood is The Springs At Willowcreek in?

The Springs At Willowcreek is in the East Lancaster neighborhood of Salem.

Who is the owner of The Springs At Willowcreek?

The Springs At Willowcreek is legally operated by Lancaster Woods Operator, LLC, and administered by Mireya Melchor.

Is The Springs At Willowcreek in a walkable area?

The Springs At Willowcreek has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

How long has The Springs At Willowcreek been in business?

The Springs At Willowcreek has been operating for approximately 28 years, based on available licensing and registration records.

Are pets allowed at The Springs At Willowcreek?

Yes, The Springs At Willowcreek allows residents to bring their pets.

What is the best email address for The Springs At Willowcreek?

The team at The Springs At Willowcreek can be reached at mmelchor@thespringsliving.com.

Who is the administrator of The Springs At Willowcreek?

Mireya Melchor is the administrator of The Springs At Willowcreek.

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