The Villa St. Elizabeth

Q: What neighborhood is The Villa St. Elizabeth in?

The Villa St. Elizabeth is in the Museum Road neighborhood of Reading.

Q: Is The Villa St. Elizabeth in a walkable area?

The Villa St. Elizabeth has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the license number of The Villa St. Elizabeth?

According to PA state health department records, The Villa St. Elizabeth's license number is 205760.

Q: When does The Villa St. Elizabeth's license expire?

According to PA state health department records, The Villa St. Elizabeth's license expires on November 18, 2026.

Q: What is the occupancy rate at The Villa St. Elizabeth?

The Villa St. Elizabeth's occupancy is 58%.

Q: How long has The Villa St. Elizabeth been in business?

The Villa St. Elizabeth has been operating for approximately 36 years, based on available licensing and registration records.

Overview of The Villa St. Elizabeth

Located in the heart of Reading, Pennsylvania, The Villa St. Elizabeth offers a range of comprehensive healthcare services, including specialized memory care and personalized support such as diabetes care, medication management, and incontinence care. Catering to diverse needs, this community goes above and beyond to provide resident parking and a multitude of inviting common areas both indoors and outdoors. From a serene butterfly garden to a well-equipped theater room, game room, and ballroom, residents can indulge in a variety of engaging activities.

The home is characterized by its commitment to providing a holistic living experience. Residents benefit from thoughtful amenities such as a convenient on-site barbershop and enclosed courtyard designed specifically for those requiring memory care. Notably, the staff is fluent in Spanish, ensuring a warm and welcoming atmosphere for Spanish-speaking individuals. Housed within an elegant Victorian mansion, this community embraces a passion for nature, offering residents a truly scenic backdrop for their senior years. With a range of accommodation options, residents can choose the rooms that best align with their preferences and budget, making The Villa St. Elizabeth a remarkable choice for personalized and enriching senior living.

Facility Direct Line (610) 478-1201 INFO@VILLAPA.COM

92-bed community

A larger shared setting that may offer more common spaces and organized community services.

36 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 30 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

58%

Lower than the Pennsylvania average: 78.7%

Occupied beds

53 / 92

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

IssuanceNovember 18, 2025

ExpirationNovember 18, 2026

CountyBerks

License LevelFULL

License Number205760

The Villa St. Elizabeth is legally operated by Evergreen Elder Care Inc.

Profit StatusFor-profit

Emergency SystemsState of the art fire alarm system.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Ray C Miller Jr., Administrator (per BBB, record updated Jul 2026)

Nursing Services

24-Hour Staffing

53 Total Daily Staff PA avg: 76.9

40 Waking Staff

53 Residents Served

Private And Semi-Private Rooms

24-Hr Staff

Assistance With Hygiene And Grooming

Health Oversight By A Licensed Clinical Team

Active Social

Cultural

And Educational Programs

Laundry And Housekeeping

Fully Furnished Apartments And Suites

Since 2021 · 5 years of data 32 citations 5 complaints 15 inspections 0 waivers

Inspection Score

At the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
0
vs 0.9 avg
↓ 100% fewer than PA avg

Data reflects the most recent 5 years (since 2021).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average

Overall vs. PA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	32	63	This facility has 49% fewer total citations than a typical Pennsylvania assisted living residence (32 vs. PA avg 63).↓ 49% better Rank #205 / 478 Total citations — State benchmarked This home is ranked 205th out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Average citations per inspection.	2.1	5.7	This facility has 63% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.1 vs. PA avg 5.7).↓ 63% better Rank #84 / 478 Citations per inspection — State benchmarked This home is ranked 84th out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all inspections conducted at this facility.	15	11	This facility has had 36% more total inspections than the Pennsylvania average (15 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 36% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	9	8	This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	60%	73%	This facility has 13 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (60% vs. PA avg 73%).↓ 13% better Rank #157 / 478 Inspection citation rate — State benchmarked This home is ranked 157th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	5	4	This facility has 25% more total complaints than a typical Pennsylvania assisted living residence (5 vs. PA avg 4).↑ 25% worse Rank #343 / 478 Total complaints — State benchmarked This home is ranked 343rd out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2021.	1	0.8	This facility has 25% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.8).↑ 25% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on April 3, 2025 found one deficiency for not following a resident’s diet order change, which the facility disputed and submitted a plan of correction.
The December 18, 2024 renewal inspection cited six deficiencies including unlocked medication cart, missing PRN medication, and overdue fire safety inspection, all corrected by March 5, 2025.
The facility had repeated privacy violations and obstructed egress issues from 2021 through 2024, with multiple citations for resident privacy breaches and blocked emergency exits.

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Two-story

Transportation Services

Fitness and Recreation

2.1 miles from city center Estimated distance in miles from Reading's city center to The Villa St. Elizabeth's address, calculated via Google Maps.

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Compare Assisted Living around Reading

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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The Villa St. Elizabeth	AL	Reading (Museum Road)	92 Facility 92 PA AVG 94 Rank #245 / 553	No	30 Facility 30 PA AVG 46 Rank #467 / 667	Evergreen Elder Care Inc	83 Facility 83 PA AVG 83 Rank #233 / 460	15	5 Facility 5 PA AVG 4 Rank #343 / 478	60% Facility 60% PA AVG 72.7% Rank #157 / 478	32 Facility 32 PA AVG 63 Rank #205 / 478	2.1 Facility 2.1 PA AVG 5.7 Rank #84 / 478	Profit	53 Facility 53 PA AVG 76.9 Rank #241 / 356	1.00	57.6%	Private Rooms / Semi-Private Rooms	A+
Country Meadows Retirement Communities	AL HOS IL MC NH RC SNF	Wyomissing	80 Facility 80 PA AVG 94 Rank #292 / 553	Yes	31 Facility 31 PA AVG 46 Rank #456 / 667	Country Meadows Of Wyomissing LLC	86 Facility 86 PA AVG 83 Rank #193 / 460	7	0 Facility 0 PA AVG 4 Rank #1 / 478	42.9% Facility 42.9% PA AVG 72.7% Rank #50 / 478	11 Facility 11 PA AVG 63 Rank #57 / 478	1.6 Facility 1.6 PA AVG 5.7 Rank #53 / 478	Profit	37 Facility 37 PA AVG 76.9 Rank #294 / 356	1.00	46.3%	Studio / 1 Bed / 2 Bed	A+
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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled

General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits

Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+

General Pennsylvania resident, at risk of nursing home placement.

Income Limits ~$2,000/month individual, varies by region

Asset Limits $8,000 individual

Cost-sharing required above certain income; rural/urban balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+

General PA resident (specific counties), NFLOC, safe with LIFE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled

General PA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL

Asset Limits Not assessed; need-based.

High demand; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General PA resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran population; supports rural/urban care needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+

General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security

Asset Limits Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Benefits

Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+

General PA resident, low-income.

Income Limits (2025) ~$2,322/month individual, 185% FPL

Asset Limits Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits

Vouchers (~$50/season) for fresh produce at approved markets

What neighborhood is The Villa St. Elizabeth in?

The Villa St. Elizabeth is in the Museum Road neighborhood of Reading.

Who is the owner of The Villa St. Elizabeth?

The Villa St. Elizabeth is legally operated by Evergreen Elder Care Inc.

Is The Villa St. Elizabeth in a walkable area?

The Villa St. Elizabeth has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Villa St. Elizabeth?

According to PA state health department records, The Villa St. Elizabeth's license number is 205760.

When does The Villa St. Elizabeth's license expire?

According to PA state health department records, The Villa St. Elizabeth's license expires on November 18, 2026.

What is the occupancy rate at The Villa St. Elizabeth?

The Villa St. Elizabeth's occupancy is 58%.

How long has The Villa St. Elizabeth been in business?

The Villa St. Elizabeth has been operating for approximately 36 years, based on available licensing and registration records.

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