Vancrest Assisted Living of Holgate
Assisted Living, Home Care, Hospice Care, Nursing Care, Palliative Care, Respite Care & Skilled Nursing · Holgate, OH
Vancrest Assisted Living of Holgate
Assisted Living, Home Care, Hospice Care, Nursing Care, Palliative Care, Respite Care & Skilled Nursing · Holgate, OH
Overview of Vancrest Assisted Living of Holgate
Operated by Heather Gwin as part of the Vancrest Health Care Centers network, Vancrest Assisted Living of Holgate is an assisted living and skilled nursing community in Holgate, Ohio. The 34-bed community accepts Medicare, Medicaid, and private pay. It received a 5-star overall rating from the CMS, placing it well above Ohio averages across Health Inspection, Staffing, and Quality Measures sub-ratings.
The facility’s inspection record is clean. Since 2021, the community has undergone 3 standard inspections and recorded 13 total citations. All were moderate in severity, with no critical or serious findings and no federal penalties in the past three years. The most recent inspection in January 2025 identified zero citations, a strong result for any Ohio nursing home.
Nurse staffing averages 3 hours and 35 minutes per resident each day, about 6% below Ohio’s average of 3 hours and 50 minutes. The facility still maintains a 5-star staffing score through CMS case-mix adjustments. Weekend nurse staffing averages actually run 6% above Ohio averages. On Quality Measures, antipsychotic use for long-stay residents is at 5.7%, well below the state average of 8.4%, and both long-stay vaccination rates are at 100%.
Residents have access to rehabilitation services through an on-site therapy program and connected home care through Fountain Park Home Care, and 24-hour staffing coverage. The facility’s occupancy rate is 96%, among the highest in Ohio for facilities of its size, which reflects consistent local demand.
Resident and family satisfaction surveys from 2022 to 2023 scored the facility at 93 out of 100, 8 points above Ohio averages, with especially strong ratings in care and services, facility culture, and the move-in experience.
The community is best suited for older adults in Henry County seeking a small, consistently rated skilled nursing and assisted living setting, whether for post-acute rehabilitation or longer-term residential care.
34-bed community Rank #262 / 306Bed count — State benchmarkedThis home is ranked 262nd out of 306 homes in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 40 / 100 Rank #364 / 673Walk Score — State benchmarkedThis home is ranked 364th out of 673 homes in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyHenry
CMS Certification Number366255
Rehabilitation Services
Licensed Nurses/CNAs
24-Hour Staffing
Fountain Park Home Care
Therapy Solutions
Email
hstrauser@vancrest.com
Fax(419) 264-0800
Pets not allowed
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
93 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
100 / 100
Ohio average: 89 / 100
Environment
96 / 100
Ohio average: 95 / 100
Moving in
96 / 100
Ohio average: 82 / 100
Facility culture
97 / 100
Ohio average: 86 / 100
Caregivers
96 / 100
Ohio average: 89 / 100
Spending time
86 / 100
Ohio average: 80 / 100
Meals and dining
77 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility36/100
Ohio average46/100
Can you decide how to spend your day?
This facility83/100
Ohio average94/100
Did (Does) the therapy help you meet your goals?
This facility100/100
Ohio average88/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility90/100
Ohio average91/100
Can you find a place to be alone if you want to be alone?
This facility92/100
Ohio average96/100
Is it easy for you to get around in your room (or apartment)?
This facility93/100
Ohio average96/100
Do you feel you have enough privacy?
This facility93/100
Ohio average95/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Is it very clean here?
This facility100/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to VANCREST ASSISTED LIVING OF HOLGATE?
This facility89/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility100/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as involved in decisions about your care as you want to be?
This facility92/100
Ohio average85/100
Are you friends with anyone who lives here?
This facility92/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility92/100
Ohio average86/100
Would you highly recommend VANCREST ASSISTED LIVING OF HOLGATE to someone who needs this type of care?
This facility100/100
Ohio average89/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here go above and beyond to give you a good life?
This facility100/100
Ohio average87/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility100/100
Ohio average78/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Are you encouraged to speak up about things you don’t like here?
This facility100/100
Ohio average81/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility85/100
Ohio average85/100
Do the people who work here do things the way you want them done?
This facility85/100
Ohio average88/100
Do the people who care for you explain your care and services to you?
This facility92/100
Ohio average85/100
Do the people who work here ever get angry at you?
This facility93/100
Ohio average88/100
Do the same people take care of you most of the time?
This facility93/100
Ohio average84/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Do the people who work here check on you often enough to see if you need anything?
This facility100/100
Ohio average81/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as connected to the community as you want to be?
This facility62/100
Ohio average71/100
Do you usually enjoy how you spend your time?
This facility75/100
Ohio average87/100
Are there enjoyable things to do on the weekends, if you want?
This facility77/100
Ohio average63/100
Do you have something to look forward to most days?
This facility79/100
Ohio average77/100
Do you have enough opportunities to go on outings and special events?
This facility80/100
Ohio average73/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility83/100
Ohio average83/100
Do you like the activities here?
This facility86/100
Ohio average83/100
Do you feel included in life here?
This facility92/100
Ohio average89/100
Are you able to do the activities offered here, if you want?
This facility92/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility69/100
Ohio average68/100
Do you like the food here?
This facility69/100
Ohio average81/100
Does the menu change often enough?
This facility75/100
Ohio average77/100
Do you look forward to mealtimes?
This facility77/100
Ohio average80/100
Do you get enough fresh food options here?
This facility77/100
Ohio average81/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
82 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
89 / 100
Ohio average: 80 / 100
Environment
83 / 100
Ohio average: 78 / 100
Moving in
94 / 100
Ohio average: 85 / 100
Facility culture
91 / 100
Ohio average: 78 / 100
Caregivers
86 / 100
Ohio average: 78 / 100
Spending time
69 / 100
Ohio average: 68 / 100
Meals and dining
74 / 100
Ohio average: 67 / 100
How often family visits residents at Vancrest Assisted Living of Holgate
Profile of respondents of this survey
Daily
0.0
Several times a week
41.7
Once a week
33.3
Two to three times a month
0.0
Once a month
8.3
Few times a year
16.7
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility91/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility92/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility86/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility88/100
Ohio average83/100
Can the resident get outside often enough?:
This facility70/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility97/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility94/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility92/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility95/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility92/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility92/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility78/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility88/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility91/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility88/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility92/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility95/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility92/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility85/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility81/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility86/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility94/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility85/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility77/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility67/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility64/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility69/100
Ohio average63/100
Does the resident like the provided activities?:
This facility67/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility47/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility84/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility76/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility82/100
Ohio average65/100
Is the food good?:
This facility67/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
Places of interest near Vancrest Assisted Living of Holgate
0.0 miles from city center
Estimated distance in miles from Holgate's city center to Vancrest Assisted Living of Holgate's address, calculated via Google Maps.
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| Vancrest Assisted Living of Holgate | AL HC HOS NH PC RC SNF | Holgate | 34
Facility
34
OH AVG
75
Rank
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OH AVG
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Frequently Asked Questions about Vancrest Assisted Living of Holgate
Is Vancrest Assisted Living of Holgate in a walkable area?
Vancrest Assisted Living of Holgate has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Vancrest Assisted Living of Holgate?
No, Vancrest Assisted Living of Holgate has a no-pet policy.
What is the best email address for Vancrest Assisted Living of Holgate?
The team at Vancrest Assisted Living of Holgate can be reached at HSTRAUSER@VANCREST.COM.
How many beds does Vancrest Assisted Living of Holgate have?
Vancrest Assisted Living of Holgate has 34 beds.
Has Vancrest Assisted Living of Holgate had any citations?
Vancrest Assisted Living of Holgate has no reported citations according to records from Ohio Department of Aging (ODA).
What is the address of Vancrest Assisted Living of Holgate?
Vancrest Assisted Living of Holgate is located at 600 Joe E Brown Avenue, Holgate, OH 43527.
What is the phone number of Vancrest Assisted Living of Holgate?
(419) 264-0700 will put you in contact with the team at Vancrest Assisted Living of Holgate.
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