The Crossing at Malvern is an 84-bed assisted and independent living community administered by Jennifer Smith at 720 N. Walco Lane in Malvern, Hot Spring County, Arkansas. A corporation operating for 19 years, the facility is licensed as an Assisted Living Facility Level II by the Arkansas Department of Human Services, Office of Long Term Care. It joins the Arkansas Medicaid Living Choices Assisted Living Waiver, making it among the few options in Malvern accessible to income-qualifying residents through Medicaid. VA Aid & Attendance benefits and long-term care insurance are accepted alongside private pay.
At The Crossing at Malvern, residents aren’t asked to relocate when their care needs change. Independent living occupants transitioning to assisted living stay with the same staff in the same building, a meaningful continuity commitment in a market with common phased relocation. The facility’s staff brings nearly a century of combined experience. Assisted living services include medication management and administration, coordination of care with physicians, specialists, and pharmacies, healthcare monitoring, and hands-on ADL assistance with bathing, grooming, dressing, and toileting.
A pre-screening assessment by the care director is required before placement to allow each resident the appropriate support level from the start. The home also organizes its service model around three named frameworks: Live Well, Be Well, and Motive8™. Live Well covers dining and lifestyle: three home-style meals prepared daily using fresh ingredients, served like in restaurants, with an alternative menu for residents with different preferences. A wide range of social, recreational, and spiritual activities also brings occupants, families, and staff together. Be Well includes personal care and safety needs. Motive8™ is a structured activity program encompassing creative expression through art, crafts, music, and individual hobbies, fitness, health, and beauty programming, cognitive engagement and lifelong learning, resident advocacy and peer mentoring for new arrivals, and social and entertainment programming.
Pets are welcome conditionally, with dogs and cats under 25 pounds needing a $250 non-refundable deposit. The Walco Lane location has a walk score of 58, with some daily errands reachable on foot from the central Malvern area. For access to acute care, Hot Spring County Medical Center is nearby.
The facility suits seniors in the Hot Spring County area wanting a structured, program-rich assisted living environment with Medicaid Waiver access, stable staffing, and the option to age in place without changing floors or facilities. Families should ask about the facility’s latest AR DHS inspection report.















