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Compare Assisted Living around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Click column headers to sort
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
76
Rank
#156 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | Private Rooms / Semi-Private Rooms | |
| Brookdale Robinwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gastonia | 89
Facility
89
NC AVG
76
Rank
#136 / 390 | Yes |
4
Facility
4
NC AVG
33
Rank
#506 / 572 | - | A+ | 91.50/200
Facility
91.50/200
NC AVG
92.2
Rank
#253 / 322 | 17 | 76.5%
Facility
76.5%
NC AVG
76.2%
Rank
#137 / 335 | Private Rooms / Semi-Private Rooms | |
| Sunrise of Cary |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (West Chatham Street) | 85
Facility
85
NC AVG
76
Rank
#146 / 390 | Yes |
34
Facility
34
NC AVG
33
Rank
#271 / 572 |
40.0%
Facility
40.0%
NC AVG
69.9%
Rank
#208 / 246 | A- | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 18 | 66.7%
Facility
66.7%
NC AVG
76.2%
Rank
#69 / 335 | Studio / Suite / 1 Bed | |
| Brookdale Dickinson Avenue |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenville | 76
Facility
76
NC AVG
76
Rank
#181 / 390 | Yes |
38
Facility
38
NC AVG
33
Rank
#235 / 572 |
67.1%
Facility
67.1%
NC AVG
69.9%
Rank
#150 / 246 | A+ | 84.50/200
Facility
84.50/200
NC AVG
92.2
Rank
#285 / 322 | 16 | 87.5%
Facility
87.5%
NC AVG
76.2%
Rank
#274 / 335 | Studio / Suite / 1 Bed | |
| Terrabella Asheboro |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Asheboro (Laurel Wood Hills) | 96
Facility
96
NC AVG
76
Rank
#103 / 390 | Yes |
0
Facility
0
NC AVG
33
Rank
#548 / 572 | - | A+ | 96.50/200
Facility
96.50/200
NC AVG
92.2
Rank
#196 / 322 | 26 | 80.8%
Facility
80.8%
NC AVG
76.2%
Rank
#181 / 335 | Studio / 1 Bed | |
| Chatham Ridge |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chapel Hill | 91
Facility
91
NC AVG
76
Rank
#129 / 390 | Yes |
33
Facility
33
NC AVG
33
Rank
#280 / 572 | - | A+ | 98.50/200
Facility
98.50/200
NC AVG
92.2
Rank
#168 / 322 | 23 | 87%
Facility
87%
NC AVG
76.2%
Rank
#268 / 335 | Studio / Suite | |
| Brookdale Union Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Monroe (Lakeview Estates) | 87
Facility
87
NC AVG
76
Rank
#141 / 390 | Yes |
10
Facility
10
NC AVG
33
Rank
#457 / 572 | - | A+ | 105.50/200
Facility
105.50/200
NC AVG
92.2
Rank
#5 / 322 | 21 | 85.7%
Facility
85.7%
NC AVG
76.2%
Rank
#257 / 335 | Studio / Companion Rooms | |
| Brookdale Union |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gastonia | 78
Facility
78
NC AVG
76
Rank
#176 / 390 | Yes |
35
Facility
35
NC AVG
33
Rank
#260 / 572 |
100.0%
Facility
100.0%
NC AVG
69.9%
Rank
#1 / 246 | A+ | 98.50/200
Facility
98.50/200
NC AVG
92.2
Rank
#168 / 322 | 28 | 75%
Facility
75%
NC AVG
76.2%
Rank
#120 / 335 | Studio | |
| Brookdale Elizabeth City |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Elizabeth City | 76
Facility
76
NC AVG
76
Rank
#181 / 390 | Yes |
30
Facility
30
NC AVG
33
Rank
#308 / 572 |
28.9%
Facility
28.9%
NC AVG
69.9%
Rank
#229 / 246 | A+ | 99.00/200
Facility
99.00/200
NC AVG
92.2
Rank
#161 / 322 | 20 | 90%
Facility
90%
NC AVG
76.2%
Rank
#298 / 335 | Studio / 1 Bed / 2 Bed | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
76
Rank
#180 / 390 | Yes |
12
Facility
12
NC AVG
33
Rank
#440 / 572 |
71.5%
Facility
71.5%
NC AVG
69.9%
Rank
#135 / 246 | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 322 | 15 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | Studio / 1 Bed / 2 Bed | |
| Sunrise of Raleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raleigh (Northwest Raleigh) | 100
Facility
100
NC AVG
76
Rank
#92 / 390 | Yes |
49
Facility
49
NC AVG
33
Rank
#161 / 572 | - | A- | 77.50/200
Facility
77.50/200
NC AVG
92.2
Rank
#297 / 322 | 24 | 79.2%
Facility
79.2%
NC AVG
76.2%
Rank
#161 / 335 | Studio / 2 Bed | |
| Brookdale Wake Forest |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wake Forest | 70
Facility
70
NC AVG
76
Rank
#197 / 390 | Yes |
54
Facility
54
NC AVG
33
Rank
#124 / 572 |
52.9%
Facility
52.9%
NC AVG
69.9%
Rank
#190 / 246 | A+ | 94.50/200
Facility
94.50/200
NC AVG
92.2
Rank
#225 / 322 | 21 | 85.7%
Facility
85.7%
NC AVG
76.2%
Rank
#257 / 335 | Studio / 1 Bed / 2 Bed | |
| Phoenix Assisted Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cary (Parkway Retirement Center) | 120
Facility
120
NC AVG
76
Rank
#46 / 390 | No |
24
Facility
24
NC AVG
33
Rank
#349 / 572 |
52.5%
Facility
52.5%
NC AVG
69.9%
Rank
#191 / 246 | A+ | - | 0.00/200
Facility
0.00/200
NC AVG
92.2
Rank
#306 / 322 | 42 | 85.7%
Facility
85.7%
NC AVG
76.2%
Rank
#257 / 335 | Private Rooms / Semi-Private Rooms |
| Brookdale Durham |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Durham (Northeast Durham) | 119
Facility
119
NC AVG
76
Rank
#60 / 390 | Yes |
9
Facility
9
NC AVG
33
Rank
#462 / 572 |
62.2%
Facility
62.2%
NC AVG
69.9%
Rank
#167 / 246 | A+ | 87.00/200
Facility
87.00/200
NC AVG
92.2
Rank
#276 / 322 | 38 | 92.1%
Facility
92.1%
NC AVG
76.2%
Rank
#311 / 335 | Studio | |
| Brookdale Hickory Northeast |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hickory (16Th Street Northeast) | 88
Facility
88
NC AVG
76
Rank
#137 / 390 | Yes |
31
Facility
31
NC AVG
33
Rank
#294 / 572 | - | A+ | 98.50/200
Facility
98.50/200
NC AVG
92.2
Rank
#168 / 322 | 18 | 72.2%
Facility
72.2%
NC AVG
76.2%
Rank
#106 / 335 | Studio / Suite |
Make every moment of your best years count with LiveWell at Brassfield Road, an extraordinary senior living community in Raleigh, NC, that focuses on memory care. A team of compassionate and highly trained professionals works hard 24/7 to meet residents’ needs and aspirations. Thrive and live your life to the fullest with the community’s intimate and cozy setting.
Promoting familiarity and comfort, the community ensures residents live a stress-free retirement. Residents benefit from personalized care tailored to their preferences. Moreover, purposely built amenities are provided for residents to maintain an active and happy lifestyle amidst the community’s tranquil and inviting setting.
Situated in the heart of New Bern, NC, the Navion of New Bern is an enticing senior living community providing assisted living. A wide array of cozy and spacious accommodations with several floor plans ranging from one-bedroom to two-bedroom are available. Having a highly equipped and compassionate team, this community offers an emergency response team and round-the-clock personalized care services.
The community is committed to providing a perfect balance between personal freedom and intentional care wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities and community events. With the Navion of New Bern, seniors are assured of a wonderful retirement.
Southern Magnolia Living offers a warm and familiar atmosphere for seniors seeking a comfortable and supportive assisted living environment. Imagine a home with just six residents, all treated like family. Residents enjoy delicious home-cooked meals, daily activities, and special events like BBQs and holiday gatherings. Families are always welcome for meals and visits, fostering a strong sense of community.
Southern Magnolia Living prioritizes resident well-being with a holistic approach. Their focus is on maximizing independence and providing personalized care. A dedicated staff assists with daily activities like bathing and medication management, while a visiting doctor ensures residents receive proper medical attention. Additional services like massage therapy and pet therapy contribute to emotional well-being, and spiritual care is available upon request. Residents can stay active and engaged with a variety of activities and events. The community calendar offers daily options, while individual preferences are also taken into account. Arts and crafts, music, exercise classes, and community outings are just a few examples. Southern Magnolia Living strives to create a fulfilling and enriching experience for each resident.
Champions Assisted Living, located within The Davis Communities in Wilmington, NC, is a senior living community specifically designed for The Davies Communities’ residents living with Alzheimer’s and other forms of dementia. They provide assisted living services along with memory care, in their one-to-two bedroom units equipped with living area, ample closet space, kitchenette, and private bathroom. As part of their assisted living services, the residents are provided round-the-clock availability of staff for supervision and assistance, diabetic care, medication management, and monthly wellness checkup, as well as therapy services.
The residents of Champions Assisted Living are also able to enjoy a myriad of amenities they offer including meal preparation services and dining options within the community, assistance with daily living activities, mobility and transportation assistance, access to fitness rooms and pool, and grooming services at the salon and spa. Being conveniently situated within the Davis Communities, Champions Assisted Living Services are also provided access to their auditorium, club room, and art studio. Lastly, they offer laundry and housekeeping services, to ensure the overall comfort of their residents’ stay.
The Greens at Maple Leaf is a senior community located in Statesville, North Carolina, dedicated to supporting the seniors in the area. Iredell County’s skilled nursing facility offers a comprehensive range of services, including short-term rehabilitation, long-term care, and respite stays. Here, families can find reassurance in the capable and compassionate care provided.
Operated by CCH Healthcare, the staff at The Greens at Maple Leaf boasts extensive hands-on experience in skilled nursing facilities and is committed to delivering world-class care to all residents. At The Greens at Maple Leaf, the emphasis remains on the residents and ensuring they receive the exceptional care they deserve. With a goal centered on the well-being and happiness of senior residents, The Greens at Maple Leaf continues to be a trusted source of high-quality care in the Statesville area.
The Woods at Holly Tree in Wilmington, NC, is a senior living community providing independent living services. Residents can choose from a variety of accommodation options, including studio and one-to-two bedroom units equipped with bathrooms and kitchens. The community offers an array of amenities that residents will surely enjoy, including three chef-prepared meals daily, planned activities and events, weekly housekeeping, linen service, and convenient transportation to doctor’s appointments and outings.
Emphasizing intellectual and cultural engagement, The Woods at Holly Tree provides residents with opportunities for creative expression and learning. Activities such as creative writing classes, book and garden clubs, discussion groups, creative art projects, and cooking demonstrations contribute to a vibrant and intellectually stimulating community, fostering a fulfilling and engaging lifestyle for residents.
Whitestone is a blissful senior living community in Guilford County, Greensboro, NC, offering a vibrant independent living environment. Residents are provided plenty of options for their living space, including spacious apartments, cozy cottages, and free standing single residences, set in beautifully maintained 42-acre ground. In addition to a maintenance-free living, residents are also given access to an array of healthcare services, such as routine checkups, rehabilitation therapy, short- and long-term skilled nursing, and memory care should they need it.
Without the worries of housekeeping, maintenance, and meal preparation, residents can focus on living their life to the fullest. Hence, the community offers plenty of beautiful amenities and enriching activities. Here, residents are free to pursue their hobbies, explore new interests, make new friends, or visit all those places they’ve always wanted to explore.
Morningside of Wilmington, located in Wilmington, NC, is a senior living community offering assisted living and memory care services. The community provides accommodation options including studio-type and one-bedroom residences, all equipped with a living area, bathroom, and some featuring a kitchenette. The commitment to resident well-being extends to their healthcare services, with Five Star communities staffed 24/7 by trained caregivers. These caregivers offer comprehensive assistance ranging from personal care, to transportation, and medication management.
Residents at Morningside of Wilmington enjoy a variety of amenities designed to enhance their daily living experience. The community offers restaurant-style dining, a spacious activity center, and hosts numerous social and recreational events. Additionally, residents have access to a full-service barber and beauty salon, contributing to a holistic and enjoyable lifestyle. Morningside of Wilmington takes a unique approach to activities through Lifestyle360, which goes beyond a traditional activities program. It is a holistic experience built around Maslow’s hierarchy of needs and the five dimensions of wellness: physical, social, emotional, intellectual, and spiritual. This ensures that every aspect of the community’s offerings helps residents continue to develop and become their best selves.
Spend your golden years living as you prefer with Solista Durham by Cogir in Emerald Pond Lane, Durham, NC, which offers independent living. Here, residents enjoy comfort and safety with a 24/7 emergency and non-emergency response alongside a variety of specially designed studio, one-bedroom, and two-bedroom residences. The community also utilizes innovations like the Lively Mobile Plus Device to ensure residents are well cared for without restraining their freedom.
A robust calendar of enjoyable activities and engaging programs accompanies residents as they try out new things and elevate their retirement. Enjoy mealtimes with friends with the community’s healthy and delectable restaurant-style dining. Amenities also include a media room, a game room, a library, a salon and barbershop, serene gardens, and community grounds.
Situated in the heart of Winston-Salem, North Carolina, Arbor Acres is a distinguished continuing care retirement community. This tranquil haven provides a spectrum of living options, spanning independent living, assisted care, memory care, and skilled nursing, designed to cater to diverse senior needs.
Within the rare and beautiful setting of Arbor Acres, residents find a place to reside and a canvas where purpose, creativity, and motivation flourish. Life at Arbor Acres shines brilliantly, fostering an environment where friendships blossom and the art of living is embraced. All are welcome to experience the exceptional lifestyle offered at Arbor Acres, where each resident is invited to savor the richness of their journey in this vibrant and thriving community.
Ranking Methodology
How we rank these assisted living communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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Frequently Asked Questions about Assisted Living in North Carolina
What's the difference between assisted living and memory care in North Carolina?
Assisted living in North Carolina supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
What's the difference between assisted living and a nursing home in North Carolina?
Assisted living in North Carolina is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.
Does North Carolina Medicaid cover assisted living?
North Carolina Medicaid does not directly pay room-and-board for assisted living, but most states (including North Carolina) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is assisted living?
Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.
How many assisted living facilities are listed on this page?
This page features 428 assisted living facilities in North Carolina. Use the filters and comparison tools above to compare ratings, amenities, and pricing.
How do I choose the right assisted living facility in North Carolina?
Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in North Carolina, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.
What should I look for when visiting assisted living facilities in North Carolina?
Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.
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