Overview of Harmony Home Care Harmony Home Care operates a compact 22-bed community at 1621 Third Avenue, Walnut Creek, Contra Costa County, California, under Jvtcm Care, LLC. Administrator Victoria Lingbanan leads the facility, which opened 17 years ago and has achieved solid operational tenure. Located 0.9 miles from downtown with a Walk Score of 61 (moderately walkable), the community lies 1.94 miles from Kaiser Permanente Walnut Creek Medical Center. Current occupancy is 68%, slightly lower than California’s 72.8% average.
Inspection performance reveals a facility performing above state benchmarks. Four years of regulatory activity (May 2022 through March 2026) yield five total citations against a California average of ten; the facility ranks in the top half for citation frequency, with serious violations at one compared to the state average of three. An inspection composite score of 83 out of 100 (B) exceeds California’s 76 (C) benchmark.
Complaint activity has been minimal: two complaint visits and a single investigation, substantially below state norms of 13 complaint visits and 10 investigations. One complaint in March 2023 was substantiated regarding elevator malfunction; allegations about menus, facility funding, and food quality were unsubstantiated.
The regulatory record does show persistent operational friction.
Facility maintenance deficiencies emerged in 2022 and 2024 involving improper mattress and furniture storage outside; corrective action was confirmed by May 2024. Water temperature reached 121°F in March 2024, corrected immediately to 110°F. A $900 civil penalty was assessed in April 2024 for failure to submit the plan of correction on schedule.
March 2026 inspection cited incomplete staff training in dementia care and hospice support for multiple caregivers.
Documentation gaps appeared in 2025 when a resident’s annual medical assessment was not current since 2018.
Programs include Assessment, Aging in Place, Alzheimer’s and Dementia Care, and Hospital-to-Home transitions. Services encompass respite care, transportation, and recreation. The facility maintains private and semi-private accommodations.
Harmony Home Care fits memory care and assisted living residents in a small, moderately walkable setting with above-average regulatory inspection scores, though recent staff training and operational documentation require monitoring.
