
Compare Memory Care around Newport News
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Mennowood Retirement Community | MC AL IL | Newport News (North Newport News) | 90
Facility
90
VA AVG
96
Rank
#179 / 365 | No |
53
Facility
53
VA AVG
44
Rank
#159 / 446 | - | Thelma Shaffer | 73.3% | A | 7 | 57.1%
Facility
57.1%
VA AVG
64.3%
Rank
#169 / 330 | 2
Facility
2
VA AVG
7
Rank
#110 / 330 | 15
Facility
15
VA AVG
32
Rank
#107 / 271 | 2.1
Facility
2.1
VA AVG
2.3
Rank
#152 / 271 |
| The Hidenwood | MC AL IL RC | Newport News (Central Newport News) | 125
Facility
125
VA AVG
96
Rank
#78 / 365 | Yes |
52
Facility
52
VA AVG
44
Rank
#160 / 446 | - | Mr. Christopher Cook | 70.4% | - | 11 | 72.7%
Facility
72.7%
VA AVG
64.3%
Rank
#252 / 330 | 4
Facility
4
VA AVG
7
Rank
#181 / 330 | 24
Facility
24
VA AVG
32
Rank
#149 / 271 | 2.2
Facility
2.2
VA AVG
2.3
Rank
#160 / 271 |
| Charter Senior Living of Newport News | MC AL RC | Newport News (North Newport News) | 104
Facility
104
VA AVG
96
Rank
#134 / 365 | Yes |
57
Facility
57
VA AVG
44
Rank
#132 / 446 | Studio / 1 Bed | Angel Lawhorn | 45.2% | - | 13 | 92.3%
Facility
92.3%
VA AVG
64.3%
Rank
#304 / 330 | 6
Facility
6
VA AVG
7
Rank
#216 / 330 | 107
Facility
107
VA AVG
32
Rank
#258 / 271 | 8.2
Facility
8.2
VA AVG
2.3
Rank
#263 / 271 |
Managed by administrator Thelma Shaffer, Mennowood Retirement Community offers a care continuum in the Warwick Boulevard area of Newport News, Virginia. About 2.7 miles from the city center, it serves occupants across three care levels: assisted living, independent living, and memory care, all under one roof. The facility operates 24/7 with licensed nurses on staff to support residents. Creating a balanced community atmosphere, the 90-bed facility maintains a 73 percent occupancy rate.
The home’s approach accentuates choice in daily life. Residents can select from numerous independent living floor plans tailored to their preferences. The facility also accommodates ambulatory and non-ambulatory occupants via its designated special care units. A full array of licensed nursing support is offered 24/7, providing reassurance for families and a foundation for the care model. The setting bolsters an active lifestyle with amenities designed to engage and stimulate. An on-site art studio, library, fitness center, and beauty shop supply residents and their families with choices for cultural, wellness, and personal care activities. The facility’s location on Warwick Boulevard puts it in a moderately walkable neighborhood with a Walk Score of 53, so some errands can be done on foot, while nearby Bon Secours Mary Immaculate Hospital sits just 2.46 miles away.
Operational matters in areas like resident records, service planning documentation, and medication management protocols have been consistently addressed through state inspections. The facility’s track record mirrors attention to these repeating themes as part of active compliance efforts.
For families contemplating Mennowood Retirement Community, the mix of multi-level care, 24-hour staffing, and activity-focused amenities makes a setting suitable for occupants at different stages of need. For visiting family members and residents who can leave the facility independently, practical benefits are its moderate walk score and proximity to medical services.
Nestled amidst Newport News, Virginia’s scenic woods, and beautiful trees, The Hidenwood is a premier senior living community offering a blend of Independent Living, Assisted Living, and specialized Memory Care. The Hidenwood is more than just a residence; it’s a haven for lasting friendships, helpful neighbors, and family roots spanning decades. Residents experience exceptional hospitality, award-winning programs, and delightful cuisine prepared by an on-site chef. The spacious apartments, dedicated staff, and welcoming community make The Hidenwood Retirement Community a choice for those seeking a safe and comfortable environment, promising a true sense of home.
Within The Hidenwood, Inspiritás, their dedicated Memory Care facility, embraces residents facing cognitive challenges with Alzheimer’s and dementia. The Inspiritás program celebrates life in a secure environment that prevents wandering, featuring life havens, interactive art, and serene private gardens. Committed to compassionate senior care in Newport News, Inspiritás addresses emotional, social, physical, spiritual, and cognitive needs. Prioritizing smiles, personalized attention, and encouragement ensures residents and their families find peace of mind in a nurturing environment.
Located in Newport News, Virginia, Charter Senior Living fosters a warm and welcoming community setting for seniors seeking an assisted living home. Residents receive personalized care plans that include support with daily living activities such as cooking, cleaning, laundry, medication management, and personal care needs. The beautiful community offers a variety of amenities to enhance their quality of life, including a fitness center to promote physical well-being, a salon for personal care, and an on-site movie theater for entertainment.
Residents enjoy delicious chef-prepared meals and can participate in a calendar filled with social activities and events, ensuring connection and enjoyment while providing opportunities for socialization as well.
Ranking Methodology
How we rank these memory care communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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Frequently Asked Questions about Memory Care in Newport News, VA
What is the average cost of memory care in Newport News, VA?
The average monthly cost of memory care in Newport News, VA is approximately $5,000. Actual rates vary by community, level of care, and floorplan.
What is the price range for memory care in Newport News, VA?
Memory care in Newport News, VA typically ranges from $4,000–$6,500 per month, depending on the community, room type, and care needs.
What is the typical staff-to-resident ratio at memory care communities in Newport News, VA?
Memory care communities in Newport News, VA typically operate with a staff-to-resident ratio in the range of 1:5–1:8.
What's the difference between assisted living and memory care in Virginia?
Assisted living in Virginia supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
Does Virginia Medicaid cover memory care?
Virginia Medicaid does not directly pay room-and-board for memory care, but most states (including Virginia) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is memory care?
Memory care is a specialized form of assisted living for residents living with Alzheimer's disease or other forms of dementia, with secured environments, dementia-trained staff, and routines built to reduce confusion and wandering.
How many memory care communities are listed on this page?
This page features 3 memory care communities in Newport News, VA. Use the filters and comparison tools above to compare ratings, amenities, and pricing.






