Best Memory Care in Wisconsin

Overview of The Neighbors – Central Neighborhood

The Neighbors – Central Neighborhood is a 45-bed nursing home run by Dunn County that provides skilled nursing, memory care, and rehabilitation services. The facility coordinates physical, occupational, and speech therapies alongside on-site dental checkups, podiatry, audiology, and optometry. Daily operations focus primarily on short-term recovery, with an average resident stay of 81 days. Situated in a downtown neighborhood with a Walk Score of 81, the community accepts Medicare, Medicaid, private pay, and Wisconsin Family Care, while recording a 37.4% occupancy rate.

Government records show strong staffing levels, with nursing care averaging 6 hours and 17 minutes per resident each day, which runs about 48% above the Wisconsin baseline. Daily staff-to-resident ratios sit at 3.36:1, and short-stay metrics reveal that roughly 56% of rehab residents successfully return home.

State monitoring reports from the past two years show six moderate citations focused on infection control and quality of life, all of which were fixed by management, with zero serious or critical violations on file. While long-term tracking shows zero federal fines over the past three years, clinical files show mixed outcomes; rates of pressure ulcers and resident weight loss track higher than the state average, though serious fall injuries among long-stay residents remain low.

Older adults looking for short-term recovery options can review these public tracking reports to weigh the facility’s overall performance. Since the state data highlights high daily nursing hours and strong recovery outcomes alongside some noted struggles with long-term skin and weight management, the records fit a building geared toward post-acute rehab. Arranging an in-person tour is a helpful next step to view the therapy equipment, inspect the building layout, and discuss admission timelines with the staff.

Managed by administrator Charlean Adams, The Manor of Kenosha delivers around-the-clock skilled nursing, assisted living, and memory care within a 153-bed residential setup. This facility features restaurant-style dining, religious services, and an on-staff physician, with operations heavily focused on short-term recovery. Private-pay individuals make up 61% of all admissions, followed by Medicare recipients at 34%, with residents staying an average of 128 days. The community maintains a 58% occupancy rate and sits roughly four miles outside the city center in an area carrying a Walk Score of 1.

Oversight files from the Centers for Medicare & Medicaid Services (CMS) detail significant regulatory and staffing hurdles, noting 10 separate inspections since 2023 that resulted in 52 total citations. This volume runs roughly double the Wisconsin state average, with logs documenting four critical and three serious violations involving resident rights, pharmacy services, and general care quality.

Due to these systemic compliance failures, federal authorities issued $124,000 in financial fines and enforced a five-day payment denial in April 2024 that temporarily paused state-funded admissions. Furthermore, daily nursing care averages three hours per resident, which drops to 2 hours and 57 minutes on weekends, falling below the state benchmark of 4 hours and 14 minutes. Clinical records show mixed outcomes; while long-stay residents perform well in daily activity maintenance and depression tracking, metrics for weight loss and pressure ulcers run worse than the state averages.

Families reviewing regional skilled nursing options should carefully analyze these long-term public health logs during their search. Since the government databases reveal a high frequency of standard and critical citations, substantial financial penalties, and low daily staffing averages, cross-referencing current quality improvements with the administration is a necessary precaution. Scheduling an on-site visit is a practical next step to observe day-to-day staffing levels firsthand, inspect the physical setup of the building, and interview the director about their ongoing regulatory correction plans.

Overview of Serenity Spring Senior Living at Scandia Village

Serenity Spring Senior Living at Scandia Village is a 50-bed skilled nursing facility at 10560 Applewood Road in Sister Bay, Door County, Wisconsin. Part of the Scandia Village Continuing Care Retirement Community campus, the facility is administered by Katherine Casey and operated by Sister Bay SNF Opco LLC as a for-profit limited liability company. It accepts Medicare, Medicaid, and private pay, with 70 percent of the current residents funded privately.

CMS rates Serenity Spring Senior Living at Scandia Village 2 stars overall, reflecting a health inspection score 27.8 percent below Wisconsin average despite staffing running 10.5 percent above average. Staffing’s headline figure, 4 hours 55 minutes of total adjusted nursing per resident per day, ranks 41st of 172 Wisconsin SNFs and exceeds the state average by 16 percent. Physical therapist hours at 8 minutes per day are double the Wisconsin average. However, the Q4 2025 payroll data reveals a major operational concern: 58.1 percent of all staff hours are delivered by contractors, including 18 contract CNAs alongside just 13 employed CNAs, 6 contract LPNs against 3 employed, and 3 contract RNs against 4 employed. This level of contractor dependency, the highest in this review batch, raises meaningful questions about care continuity and institutional knowledge. Weekend RN coverage at 21 minutes per day is 48 percent below the 40-minute Wisconsin average. The inspection record since 2022 shows 42 total citations, ranked 129th of 174 Wisconsin SNFs, at 6.0 per inspection against a state average of 4.19. Eleven of 42 citations arose from complaint investigations. The leading deficiency categories are Quality of Life and Care (10 deficiencies, 24 percent) and Resident Rights (8 deficiencies, 19 percent), with Abuse, Neglect, and Exploitation accounting for 4 deficiencies. 1 serious citation is on record. No critical citations have been issued, and no penalties have been imposed in the past three years. Quality measure outcomes present a striking split. For long-stay residents, hospitalizations at 0.58 per 1,000 resident days are 64 percent below Wisconsin average, an exceptional result, while ED visits at 4.07 per 1,000 days are 86 percent above average, indicating that medical situations avoiding inpatient hospitalization are frequently resolved via emergency department visits instead. Pressure ulcer rates and antipsychotic use are also above average for long-stay residents. Short-stay re-hospitalization at 15.4 percent is 32 percent better than the Wisconsin average, and falls with major injury are zero for short-stay residents. Financially, the facility recorded a net loss of $2.5 million in 2024 on a total payroll of $5.1 million, with occupancy declining by 11 percent from 2022. The financial trajectory warrants close attention by prospective families as an indicator of operational stability.

The community provides rehabilitation services with a doctor on staff and 24-hour staffing across its skilled nursing, assisted living, memory care, and independent living continuum.

In the scenic Door County peninsula, Serenity Spring Senior Living at Scandia Village fits families seeking a continuum-of-care campus setting in rural Wisconsin. The 2-star CMS rating, high contractor dependency, above-average citations, and ongoing financial losses are crucial considerations families should address with facility leadership before proceeding.

Pine Valley Community Village is an 80-bed skilled nursing, rehabilitation, and assisted living facility administered by Brittany Paulus at 25951 Circle View Lane in Richland Center, Wisconsin, in Richland County. Owned by Richland County as a governmental entity, the facility accepts Medicare, Medicaid, and private pay. Occupancy at 81 percent exceeds the 70 percent Wisconsin average, with 61.8 percent of current residents funded by Medicaid.

CMS scores Pine Valley Community Village 2 stars, driven primarily by a health inspection score 63.9 percent below the Wisconsin average. Staffing is rated 38.1 percent above average and quality measures 21.6 percent above average. Staffing is the facility’s clearest strength. Total adjusted nursing hours reach 4 hours 53 minutes per resident per day, ranked 41st of 172 Wisconsin SNFs. CNA hours at 3 hours 3 minutes are 18 percent above the Wisconsin average, and weekend total nursing at 4 hours 10 minutes is 12 percent above average, including weekend RN hours modestly above the state benchmark. LPN hours at 25 minutes per day are 34 percent below average. Physical therapist hours are minimal. Meanwhile, the inspection record holds significant weight in the 2-star rating. Across 6 inspections since 2023, the community totaled 20 citations at 3.33 per inspection, both below the Wisconsin state averages of 27.3 and 4.19, respectively. However, 2 of those citations reached critical severity, 122 percent above the Wisconsin average, and 11 of 20 citations arose from complaint investigations, indicating recurring state-escalated resident or family concerns. 2 civil money penalties were assessed in the past three years: $114,000 in March 2025 and $23,000 in July 2025, totaling $137,000. Deficiency categories are evenly distributed across Infection Control, Administration, Abuse/Neglect/Exploitation, and Pharmacy Services. Falls with major injury are the biggest quality measure concern for both long-stay residents (5.6 percent vs. Wisconsin average of 3.2 percent, 74 percent worse) and short-stay residents (1.3 percent vs. 0.8 percent, 69 percent worse). ED visits for long-stay residents run 60 percent above average. The strengths: depressive symptoms and pressure ulcers are well below average, and short-stay re-hospitalization at 18.6 percent is 18 percent better than the Wisconsin benchmark.

Features include a Music and Memory program alongside skilled nursing and dietary services.

Pine Valley Community Village carries an operating loss of $1.6 million annually, covered by Richland County. This matches its historical financial pattern and doesn’t reflect on the county’s commitment to the facility’s operation. Families should ask about fall prevention protocols before placement.

Overview of Pine Crest Nursing Home

Pine Crest Nursing Home is a 120-bed skilled nursing, memory care, and rehabilitation facility at 2100 E Sixth Street in Merrill, Wisconsin, in Lincoln County. Owned by Lincoln County as a governmental entity and managed by Ensign Services, with Ryan Hanson as administrator, the facility accepts Medicare, Medicaid, and private pay.

CMS rates Pine Crest Nursing Home the highest tier 5 stars, with all 3 regulatory dimensions above the Wisconsin average: health inspection by 44.4 percent, staffing by 38.1 percent, and overall by 66.1 percent. Quality measures run modestly below the Wisconsin average at 8.8 percent. The inspection record is strong. Across 7 surveys since 2023, Pine Crest Nursing Home totaled just 16 citations against a 27.3 Wisconsin average at 2.29 per inspection, ranking 18th of 174 Wisconsin SNFs. No critical or serious citations have been issued. All 16 citations are moderate or minor and corrected. Pharmacy Services is the leading deficiency category at 5 deficiencies (31 percent). No civil money penalties have been imposed in the past three years. Staffing ranks 55th of 172 Wisconsin SNFs at 4 hours 34 minutes per resident per day, 8 percent above Wisconsin average. Q4 2025 data shows 154 total staff with just 4.3 percent contractor hours, among the lowest contractor shares in this batch, and all 64 CNAs are directly employed. Quality measure performance for long-stay residents warrants attention on three metrics: depressive symptoms at 8.1 percent are 60 percent above Wisconsin average, walking decline at 28.9 percent is 27 percent above average, and UTI rate at 4.5 percent is 42 percent above average. Antipsychotic use, weight loss, ADL decline, and incontinence are at or below the Wisconsin benchmark. The current census of 73 residents across 120 beds reflects a 69 percent occupancy rate, consistent with Wisconsin average, with 76.7 percent of current residents funded by Medicaid and an average length of stay of 401 days, indicating a predominantly long-term care population.

In-house therapy covers physical, occupational, and speech services, alongside dental services staff and on-site hospice care. The Stay Active program structures the monthly activity calendar for resident engagement.

Pine Crest Nursing Home suits Lincoln County families seeking a 5-star CMS-rated skilled nursing facility. Those placing long-stay residents must inquire first regarding mental health programming and infection prevention protocols before deciding.

Overview of Markesan Resident Home, INC.

Markesan Resident Home, Inc., is a 50-bed skilled nursing, memory care, and assisted living facility at 1130 N Margaret in Markesan, Green Lake County, Wisconsin. Owned and operated as a non-profit by Markesan Resident Home Inc and administered by Jennifer Sauer, the facility accepts Medicare, Medicaid, and private pay.

CMS scores Markesan Resident Home, Inc., 5 stars, with all four rating dimensions above Wisconsin’s average: overall by 66.1 percent, health inspection by 44.4 percent, staffing by 38.1 percent, and quality measures by 21.6 percent. Staffing ranks 12th of 172 Wisconsin SNFs at 5 hours 35 minutes of total adjusted nursing per resident per day, 32 percent above state average. CNA hours of 3 hours 9 minutes are 22 percent above average, weekend total nursing of 4 hours 32 minutes is 22 percent above average, and weekend RN coverage of 45 minutes is 12 percent above average. Q4 2025 data shows 87 total staff with 10.3 percent contractor hours, and 10 nurse aides currently in training. The inspection record is equally strong. Just 5 total citations have been recorded across 2 surveys since 2022, ranked 11th of 174 Wisconsin SNFs, at 2.5 per inspection against a state average of 4.19. Zero critical or serious citations with no penalties. All 5 citations are moderate and corrected, all from standard inspections. Quality measure highlights include pressure ulcers at 1.0 percent (81 percent better than Wisconsin’s average), depressive symptoms at 0.9 percent (82 percent better), and short-stay ED visits at 4.3 percent (71 percent better). Weight loss at 9.8 percent (101 percent above state average) and self-care ability at discharge at 37.0 percent (31 percent below average) are the two metrics families should discuss with the clinical team.

Amenities are the most distinctive in this review. Meals are prepared by a Le Cordon Bleu chef and served in an elegant dining room. On-site clinical resources include a doctor, podiatry, and optometry services, an on-site lab, and X-ray, which are uncommon at a 50-bed community. Residents have access to a beauty and barber shop, chapel services and worship center, libraries, a game room, and manicured gardens with inviting terraces. Programs include music therapy, sensory stimulation programs, community outings, day trips, and an extensive activities schedule. Paid utilities cover everything like HD cable television and wireless internet, except phone service. Physical, occupational, and speech therapy are provided on-site. The program Always There Home Care extends services beyond the residential campus. An Active Resident Council and on-site Nurse Aide Training program complete the community infrastructure.

Located in a small-town Wisconsin setting, Markesan Resident Home, Inc., suits Green Lake County families seeking a non-profit, consistently 5-star rated community with exceptional amenities, staffing, and inspection and quality record.

Overview of Fairhaven Corporation

Fairhaven Corporation is a 49-bed Life Plan nursing community in Whitewater, Wisconsin, offering independent living, assisted living, memory care, respite care, and rehabilitation services to residents in Walworth County. The facility is privately owned and operated by Fairhaven Corporation, with its current licensed capacity in place since January 2025. The facility’s compliance record to date is clean. With only one inspection on record — a January 2025 monitoring survey tied to a licensed capacity increase from 26 to 49 beds — Fairhaven has accumulated zero deficiencies and no complaint investigations or enforcement actions. Fairhaven operates with 24-hour staffing. Therapy services are available as a named program. Admissions are predominantly Medicare (60%) and private pay (38%), with an average length of stay of 89 days — consistent with a short-term post-acute model. The facility’s current occupancy rate is 53%, well below the Wisconsin average of 70%, which means immediate availability is likely. Fairhaven Corporation fits residents seeking short-term rehabilitation or post-acute recovery in Whitewater. It also serves residents transitioning into memory care or longer assisted living arrangements through its Life Plan model.

Overview of Christian Community Home of Osceola, INC

Christian Community Home of Osceola, INC., is a 40-bed skilled nursing home in Osceola, Wisconsin. It’s set close to Osceola Medical Center and located in a moderately walkable neighborhood where some errands can be finished on foot. Owned by Rick Hagar, the home accepts Medicare, Medicaid, and private pay, providing families with many pathways to cover rehabilitation and longer-term care.

The home’s focus is post-acute rehabilitation and transitional care. Averaging a stay length of 92 days, the facility serves residents in the early phase of recovery and those moving into longer-term nursing care. The home runs a dedicated transitional care and rehabilitation program alongside respite care, so families facing a momentary need for skilled care can tap that service without having an extended stay. Total nursing care averages roughly 4 hours and 58 minutes per resident day, delivering consistent hands-on support 24/7. Daily life centers on three restaurant-style meals with numerous menu options and assistance with eating, so meals are adapted to individual preferences and needs. Beyond that, the home offers a robust support services list, including IV therapy, wound care, and daily medication management. A registered dietitian exists for consultation, helping tailor nutrition plans to specific health conditions or restrictions. The amenities emphasize wellness and community engagement. Residents have access to a wellness gym and restorative health programming to regain or maintain function. A spa room provides relaxation, and life enrichment programming keeps the daily rhythm active. The home sits within a home-like neighborhood setting and includes enclosed courtyards, plus a playground for multi-generational interaction when families visit. Housekeeping, laundry, spiritual care, and hospice services complement the day-to-day support. Clinical needs can be addressed quickly without leaving the campus through an emergency call system, customized care plans, and a direct connection to the adjoining medical center.