4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Pines Post Acute and Memory Care is a skilled nursing and memory care community owned by Cloverleaf Healthcare LLC and managed by administrator Zachary Moan in Clintonville, Wisconsin. Operating as part of the Ensign Services network, a national healthcare organization with an extensive portfolio of post-acute properties, the community brings operational oversight and standardized clinical protocols to Waupaca County. Along with a 50-bed capacity, Medicare is accepted for covered services.
With 50 licensed beds, the community is able to provide a more personalized care experience, which allows staff members to develop a close familiarity with residents and their daily routines. At the same time, its affiliation with Ensign Services provides families with the assurance of professional management standards and clinical resources, commonly provided in larger healthcare organizations.
The community offers 24-hour staffing, skilled nursing care, in-house rehabilitation therapy, and specialized memory care programming. Compared to other communities that only provide general skilled nursing, the community’s memory care provides dedicated care for those living with Alzheimer’s disease and other forms of dementia. Monthly activity calendars, religious services, and a dining program that features nutritious meals tailored to individual resident needs are also provided for social engagement.
The Pines Post Acute and Memory Care is an ideal choice for individuals in Clintonville and the central Wisconsin region who require skilled nursing, short-term post-acute rehabilitation, or specialized memory care, particularly those looking for a dedicated memory care environment within a skilled nursing community. With this, the community minimizes the residents’ need to move to a different community as their cognitive needs change. For those who value the professional consistency of a managed healthcare network, the community’s affiliation with Ensign Services serves as a reliable sign.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs Wisconsin averages
Total nursing care
This home is ranked 57th out of 168 homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36m
7% above state avg
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
1 of 6 metrics below state avg
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
The Pines Post Acute and Memory Care is administered by Zachary Moan.
State average 6
Last Health inspection on May 2025
State average 27.3
State average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 10 citations resulted from standard inspections; and 2 of 10 resulted from complaint investigations.
100% better than State averageState average: 0.9
100% better than State averageState average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
16% more staff per resident than Wisconsin average
11% worse than Wisconsin average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 20 RN Staff are full-time employees. No contractors work on this role.
20
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursAssists with medical care and medications.
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursHelps with daily care and mobility.
71 total: 69 full-time employees and 2 contractors.
71
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,475 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 69 | 2 | 71 | 12,081 | 92 | 100% | 6.5 |
| Registered Nurse | 20 | 0 | 20 | 3,897 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,975 | 92 | 100% | 7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,201 | 63 | 68% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 941 | 66 | 72% | 7.7 |
| Speech Language Pathologist | 0 | 10 | 10 | 653 | 70 | 76% | 4.1 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 461 | 63 | 68% | 7.3 |
| Medication Aide/Technician | 4 | 0 | 4 | 460 | 58 | 63% | 6.7 |
| Dietitian | 1 | 0 | 1 | 449 | 61 | 66% | 7.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 439 | 68 | 74% | 6.5 |
| Physical Therapy Assistant | 0 | 4 | 4 | 379 | 65 | 71% | 5.4 |
| Physical Therapy Aide | 0 | 7 | 7 | 332 | 67 | 73% | 4.1 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 179 | 60 | 65% | 2 |
| Nurse Aide in Training | 6 | 0 | 6 | 107 | 20 | 22% | 5.1 |
| Qualified Social Worker | 0 | 1 | 1 | 100 | 46 | 50% | 2.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
8% better than Wisconsin averageWisconsin average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
17% better than Wisconsin averageWisconsin average: 22.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
In line with Wisconsin averageWisconsin average: 17.6%
Percent of long-stay residents whose ability to move independently worsened
19.1%
16% better than Wisconsin averageWisconsin average: 22.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.8%
28% better than Wisconsin averageWisconsin average: 26.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
19% worse than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.5%
18% better than Wisconsin averageWisconsin average: 5.4%
Percent of long-stay residents with a urinary tract infection
4.5%
42% worse than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay residents who lose too much weight
3.5%
28% better than Wisconsin averageWisconsin average: 4.9%
Percent of long-stay residents who have depressive symptoms
3.3%
36% better than Wisconsin averageWisconsin average: 5.0%
Percent of long-stay residents who received an antipsychotic medication
10.7%
34% better than Wisconsin averageWisconsin average: 16.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
39.1%
59% worse than Wisconsin averageWisconsin average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
13% better than Wisconsin averageWisconsin average: 87.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
22% better than Wisconsin averageWisconsin average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
11% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
33% of new residents, usually for short-term rehab.
65% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
53Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Pines Post Acute and Memory Care from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #73 / 161Payroll costs — State benchmarkedThis home is ranked 73rd out of 161 homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #47 / 161Payroll % of net patient revenue — State benchmarkedThis home is ranked 47th out of 161 homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Clintonville's city center to The Pines Post Acute and Memory Care's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
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City and state of the facility. Used for mapping and state-average comparisons.
|
Estimated monthly cost range for the facility.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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|---|---|---|---|---|---|---|---|
| Harbor Haven Health & Rehabilitation | NH HOS MC PC SNF | Fond Du Lac | - | 85
Facility
85
WI AVG
61
Rank
#108 / 494 | - |
57
Facility
57
WI AVG
44
Rank
#176 / 556 | Private / Semi-Private Rooms |
| Lasata Care Center | NH AL IL SNF | Cedarburg | - | 106
Facility
106
WI AVG
61
Rank
#56 / 494 | A+ |
84
Facility
84
WI AVG
44
Rank
#31 / 556 | - |
| Shady Lane Nursing Care Center | NH AL MC RC SNF | Manitowoc | - | 50
Facility
50
WI AVG
61
Rank
#234 / 494 | A+ |
75
Facility
75
WI AVG
44
Rank
#72 / 556 | - |
| Maplewood of Sauk Prairie | NH MC PC RC SNF | Sauk City | - | 120
Facility
120
WI AVG
61
Rank
#33 / 494 | A+ |
67
Facility
67
WI AVG
44
Rank
#113 / 556 | - |
| The Pines Post Acute and Memory Care | NH MC SNF | Clintonville | - | 50
Facility
50
WI AVG
61
Rank
#234 / 494 | - |
56
Facility
56
WI AVG
44
Rank
#180 / 556 | - |
The Pines Post Acute and Memory Care is legally operated by Cloverleaf Healthcare LLC, and administered by Zachary Moan.
The Pines Post Acute and Memory Care has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Pines Post Acute and Memory Care's occupancy is 59.7%.
No, The Pines Post Acute and Memory Care has a no-pet policy.
The Pines Post Acute and Memory Care is registered as a non-profit in WI.
Zachary Moan is the administrator of The Pines Post Acute and Memory Care.
The Pines Post Acute and Memory Care has 50 beds.
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