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Compare Senior Care around Illinois
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Click column headers to sort
| Sunrise at Fountain Square |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lombard (Fountain Square) | 80
Facility
80
IL AVG
87
Rank
#181 / 425 | Yes |
58
Facility
58
IL AVG
51
Rank
#253 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Hcri Sun Three Lombard Il Senior Living LLC | 6 | 3
Facility
3
IL AVG
5.1
Rank
#163 / 303 | 0.5
Facility
0.5
IL AVG
0.8
Rank
#161 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / Suite / 1 Bed |
| Sunrise of Willowbrook |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Willowbrook (Clarendon Hills Road) | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | - | - | Szr Willowbrook Opco, LLC | 10 | 4
Facility
4
IL AVG
5.1
Rank
#182 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 4
Facility
4
IL AVG
1.2
Rank
#274 / 303 | Studio / Suite / 1 Bed / 2 Bed |
| Sunrise of Bloomingdale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bloomingdale | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
65
Facility
65
IL AVG
51
Rank
#197 / 648 | 28
Facility
28
IL AVG
12
Rank
#32 / 254 | A+ | Szr Bloomingdale Assisted Living Opco, LLC | 8 | 1
Facility
1
IL AVG
5.1
Rank
#106 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 3
Facility
3
IL AVG
1.6
Rank
#243 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Schaumburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Schaumburg | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | 25
Facility
25
IL AVG
12
Rank
#50 / 254 | A+ | Sunrise Schaumburg Assisted Living, LLC | 5 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 3
Facility
3
IL AVG
1.2
Rank
#252 / 303 | Studio / 1 Bed / 2 Bed |
| Cedarhurst of McHenry |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mchenry (Evergreen Park) | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
61
Facility
61
IL AVG
51
Rank
#223 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Cedarhurst Of Mchenry Operator, LLC | 5 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 3
Facility
3
IL AVG
1.6
Rank
#243 / 303 | -
Facility
-
IL AVG
1.2
Rank
#1 / 303 | Studio / Suite / 1 Bed / 2 Bed |
| River Glen of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles | 78
Facility
78
IL AVG
87
Rank
#192 / 425 | Yes |
45
Facility
45
IL AVG
51
Rank
#380 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | River Glen Of St. Charles | 3 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Naperville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Naperville (Naperville Park District) | 76
Facility
76
IL AVG
87
Rank
#199 / 425 | Yes |
33
Facility
33
IL AVG
51
Rank
#470 / 648 | 45
Facility
45
IL AVG
12
Rank
#10 / 254 | A- | Al I/Naperville Senior Housing Opco, LLC | 9 | 4
Facility
4
IL AVG
5.1
Rank
#182 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Melody Living Lake in the Hills Assisted Living & Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lake In The Hills | 88
Facility
88
IL AVG
87
Rank
#158 / 425 | No |
30
Facility
30
IL AVG
51
Rank
#495 / 648 | - | - | Al-Mc Lake In Hills Associates, LLC | 11 | 10
Facility
10
IL AVG
5.1
Rank
#268 / 303 | 0.9
Facility
0.9
IL AVG
0.8
Rank
#211 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 6
Facility
6
IL AVG
1.2
Rank
#299 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Buffalo Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Buffalo Grove (Prairie View) | 79
Facility
79
IL AVG
87
Rank
#189 / 425 | Yes |
56
Facility
56
IL AVG
51
Rank
#272 / 648 | - | - | Szr Buffalo Grove Assisted Living Opco, LLC | 9 | 1
Facility
1
IL AVG
5.1
Rank
#106 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed / Suite |
| Sunrise of Highland Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Highland Park | 75
Facility
75
IL AVG
87
Rank
#202 / 425 | Yes |
78
Facility
78
IL AVG
51
Rank
#115 / 648 | - | - | Sunrise Highland Park Senior Living, LLC | 6 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.3
Facility
0.3
IL AVG
0.8
Rank
#129 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Naperville North |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Naperville (Naperville Park District) | 77
Facility
77
IL AVG
87
Rank
#197 / 425 | Yes |
49
Facility
49
IL AVG
51
Rank
#344 / 648 | 18
Facility
18
IL AVG
12
Rank
#75 / 254 | - | Welltower Opco Group LLC | 3 | 5
Facility
5
IL AVG
5.1
Rank
#216 / 303 | 1.7
Facility
1.7
IL AVG
0.8
Rank
#253 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / 2 Bed |
| Villas of Holly Brook & Reflections Springfield |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield | 97
Facility
97
IL AVG
87
Rank
#137 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Phillips Investments LLC-Springfield Facility Series | 14 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 7
Facility
7
IL AVG
1.2
Rank
#302 / 303 | Studio / 1 Bed / 2 Bed |
| Keystone Place at Richland Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | O'fallon (Parkway Lakeside) | 85
Facility
85
IL AVG
87
Rank
#166 / 425 | Yes |
22
Facility
22
IL AVG
51
Rank
#547 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Keystone Place At Richland Creek, LLC | 18 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Atria on the Lake |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glen Ellyn | 85
Facility
85
IL AVG
87
Rank
#166 / 425 | Yes |
75
Facility
75
IL AVG
51
Rank
#128 / 648 | - | - | Aoc Glen Ellyn Opco, LLC | 5 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / Suite |
| Three Oaks Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cary | 87
Facility
87
IL AVG
87
Rank
#161 / 425 | No |
56
Facility
56
IL AVG
51
Rank
#272 / 648 | - | - | Cary Senior Living, LLC | 10 | 7
Facility
7
IL AVG
5.1
Rank
#238 / 303 | 0.7
Facility
0.7
IL AVG
0.8
Rank
#189 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 6
Facility
6
IL AVG
1.2
Rank
#299 / 303 | - |
The Terrace Apartments is an idyllic community set in the quiet neighborhood of Rockford, IL, offering independent living. The community features beautifully furnished one-bedroom floor plans, dedicated to the comfort of those 62+. Residents can keep their peace of mind with laundry spaces and dedicated services.
Fun recreational activities and enriching programs are conducted, ensuring residents have fun and make new friends. Delightful restaurants and unique shops also surround the area, providing residents with easy access to a variety of dining options and wellness opportunities. Serene walking trails, a scenic garden, cozy communal spaces, a library, and a craft room are available in a warm and friendly setting, making the community an ideal retirement option.
Peacefully set in the harmonious neighborhood of Joliet, IL, Joshua Arms Senior Residences is an astounding community that offers independent living. The community has cozy and sophisticated one-bedroom floor plans, ensuring residents are comfortable. A 24-hour emergency response system and laundry spaces are also available, so residents can feel at ease during their stay.
Recreation sites and unique local amenities surround the area, providing residents with plenty of leisure and wellness opportunities. Delicious and well-balanced restaurant-style meals are also available, ensuring residents have a hassle-free dining experience. The community is a great option for those seeking independence in retirement, especially with its dedicated services and exceptional amenities.
Tucked away in a peaceful neighborhood in Lisle, IL, Lilac House Senior Living offers a serene setting for assisted living. Residents here enjoy the utmost comfort and convenience every day with a kind care team available 24/7 to assist them with their daily living needs. From personal hygiene to medication management, the community ensures residents receive all the care and support they need to maintain their well-being while preserving their independence.
They also regularly update residents’ families about their care plans and coordinate other healthcare services like physician visits, home health care, and hospice care for their convenience. Countless recreational opportunities and wellness initiatives are available as well to help residents maintain an active and fulfilling lifestyle. Here, they provide every convenience residents need to live their lives comfortably yet vibrantly in a safe and nurturing setting.
Aspire to be better with the extraordinary senior living community of Wheaton Village Nursing & Rehabilitation Center in Manchester Road, Wheaton, IL, that offers long-term care, rehabilitation, skilled care, and behavioral care. Through a holistic approach to care, the community strives to meet seniors’ needs and preferences to ensure they are well-cared for. Social services are also available to guide seniors with their other needs for them to thrive and reach their full potential.
A variety of activities and enriching events, alongside onsite pampering services, are conducted to keep residents looking good and feeling good. With delicious and healthy meals satisfying cravings and nutritional needs, residents enjoy a delightful dining experience. Wheaton Village Nursing & Rehabilitation Center strives to create a haven where seniors find the right care for their special needs.
Discover an exceptional living experience with Heritage Woods of Belvidere located in the vibrant neighborhood of Belvidere, IL, providing assisted living services. Having a three-story building that houses 120 one-bedroom apartment options, residents can select according to their preferences. The community offers round-the-clock personal assistance and services to ensure the comfort and security of its residents.
Committed to providing top-notch amenities and services, residents can avail delectable and healthy meals, housekeeping and laundry services, an emergency response system, and beauty/barber shop services. Boost physical endurance and wellness by working out in the exercise room. Explore its amazing shared spaces such as the patio and lounge. Enjoy participating in a full calendar of social activities and life enrichment programs with new companions. At Heritage Woods of Belvidere, seniors are guaranteed a blissful retirement.
Committed to creating a nurturing atmosphere that promotes independence, Senior Suites of Bridgeport in Chicago, IL, is an idyllic senior living community that offers active independent living. Choose from a variety of well-designed studios and one-bedroom apartments with built-in safety features and individually controlled heating and cooling. Dedicated team members go above and beyond to provide services that make residents’ lives more convenient and easier.
The community serves everything residents need to live well, from fun activities to convenient transportation services. An on-site maintenance personnel ensures residents’ apartments are always safe and beautiful, adding an extra sense of security. Plenty of activities and social programs are available to provide residents with opportunities for social interaction and enjoyment.
The Heathers Senior Living Homes – Ringwood prioritizes fostering vitality and independence among seniors in Ringwood, IL, through top-quality assisted living and memory care. Rooted in familial values, The Heathers creates a warm, familial environment where residents thrive through self-governance, lifelong learning, and meaningful engagement. The community, led by the Garifo Family, champions a philosophy of “Doing Senior Living Differently,” ensuring residents receive personalized care that enhances their physical, mental, and emotional well-being.
The Heathers offers an array of amenities and assisted living facilities designed to enrich residents’ lives. With spacious, updated homes set in serene surroundings, residents enjoy comfortable living spaces with private bathrooms and scenic views. Technology integration enhances communication and safety, while memory care programs prioritize cognitive stimulation and well-being. Safety adaptations, state licensing, and purposeful living initiatives underscore The Heathers’ commitment to providing a secure, stimulating, and purpose-driven environment for seniors in Lake in the Hills and Ringwood.
Dobson Plaza Rehabilitation and Healthcare is a skilled nursing facility that extends its services to include memory care living, long-term care, and rehabilitative care. This facility is dedicated to fostering patient well-being, making it more likely for seniors to return home as soon as possible. They operate as a close-knit, family-oriented community, creating an intimate and home-like atmosphere for all. Also conveniently located in Evanston, Illinois, Dobson Plaza offers a range of amenities, including an inviting open courtyard and salon and barber services.
As a memory care center, the home ensures specialized care for those with memory-related needs. The facility’s commitment to enhancing residents’ quality of life is reflected in their diverse range of stimulating recreation activities and spacious visiting areas, both indoors and outdoors, designed to strengthen family bonds. Residents can also unwind in comfortable lounges equipped with flat-screen TVs while enjoying a nutritious dining experience. Dobson Plaza Rehabilitation and Healthcare offers seniors a rejuvenating and worthwhile stay, making it a valuable choice for their healthcare requirements.
Harbor House in Wheeling, Illinois, offers exceptional memory care services, prioritizing residents’ well-being and security. This community maintains an environment that fosters independence and a high quality of life. Residents participate in activities tailored to their functioning levels, ensuring engagement and fulfillment. Safety is essential, with a 24/7 fully secure facility to protect residents experiencing memory loss from potential harm. Its compassionate staff is also dedicated to preserving residents’ identities, recognizing the emotional challenges of memory loss, and fostering confidence while cherishing precious memories and personalities.
Its commitment to excellence in treatment is evident through its team of memory-care specialized physicians, therapists, and nurses who continually update their training to stay current with the latest advancements in memory loss care. Their care program addresses the unique needs of individuals affected by various forms of dementia, including Alzheimer’s disease and vascular dementia. If you’re seeking specialized care and support for your loved one, Harbor House is a compassionate and secure choice where residents can maintain their sense of self and receive the highest level of care.
Alden Horizon Senior Living is the ultimate destination for affordable independent senior living. Residents will find Alden Horizon to have a luxurious vibe, making it easy for them to develop holistically in this community. Alden Horizon strives to create an engaging and interesting living experience for its residents. The community is meticulously designed to provide a sense of luxury and comfort, ensuring that residents can enjoy their golden years to the fullest.
Their accommodations include exquisite duplex homes, and they will have access to a wide range of amenities that are beyond compare. These amenities include a library with a fireplace, an outdoor patio with a grill, an arts and crafts room, a game room, a posh lobby area, and much more. From cozy moments in the library by the crackling fireplace to delightful gatherings on the outdoor patio, residents will have access to exceptional amenities that cater to their interests and desires. Whether engaging in creative pursuits in the arts and crafts room or enjoying friendly competition in the vibrant game room, residents will find themselves immersed in a posh and sophisticated environment.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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