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Compare Senior Care around Tennessee
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Click column headers to sort
| Holston Health And Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville | 94
Facility
94
TN AVG
88
Rank
#174 / 427 | No |
2
Facility
2
TN AVG
34
Rank
#508 / 554 | - | 31
Facility
31
TN AVG
27
Rank
#154 / 385 |
81.9%
Facility
81.9%
TN AVG
73.7%
Rank
#112 / 287 | - | Daniel Graham Mckenzie | Nhc Healthcare/Holston Hills, LLC | - |
| Morning Pointe of Knoxville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 81
Facility
81
TN AVG
88
Rank
#204 / 427 | Yes |
2
Facility
2
TN AVG
34
Rank
#508 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 7
Facility
7
TN AVG
27
Rank
#353 / 385 |
80.2%
Facility
80.2%
TN AVG
73.7%
Rank
#125 / 287 | - | Kristy Ritch | Westland Medical Investors LLC | 620 days
Facility
620 days
TN AVG
465
Rank
#60 / 201 |
| Clarendale at Indian Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hendersonville (Indian Lake Boulevard) | 78
Facility
78
TN AVG
88
Rank
#216 / 427 | No |
38
Facility
38
TN AVG
34
Rank
#249 / 554 | 1 Bed / 2 Bed | 6
Facility
6
TN AVG
27
Rank
#362 / 385 |
93.6%
Facility
93.6%
TN AVG
73.7%
Rank
#36 / 287 | A+ | Mitchell Metzger | Hendersonville Tn Senior Living Leaseco, | 508 days
Facility
508 days
TN AVG
465
Rank
#91 / 201 |
| Morning Pointe of Franklin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
25
Facility
25
TN AVG
34
Rank
#350 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 9
Facility
9
TN AVG
27
Rank
#337 / 385 |
92.5%
Facility
92.5%
TN AVG
73.7%
Rank
#38 / 287 | A+ | Jenna Alley | Franklin Tn Medical Investors, LLC | 649 days
Facility
649 days
TN AVG
465
Rank
#52 / 201 |
| Charter Senior Living of Cookeville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cookeville (Pleasant View) | 84
Facility
84
TN AVG
88
Rank
#196 / 427 | Yes |
36
Facility
36
TN AVG
34
Rank
#260 / 554 | Studio / 1 Bed / 2 Bed | 27
Facility
27
TN AVG
27
Rank
#181 / 385 | - | - | Dawn Smith-Huckeby | Snh Tenn Tenant LLC | 691 days
Facility
691 days
TN AVG
465
Rank
#37 / 201 |
| Morning Pointe of Spring Hill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Spring Hill | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
24
Facility
24
TN AVG
34
Rank
#358 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 8
Facility
8
TN AVG
27
Rank
#345 / 385 |
87.5%
Facility
87.5%
TN AVG
73.7%
Rank
#70 / 287 | - | Alicia Armstrong | Spring Hill Medical Investors LLC | 554 days
Facility
554 days
TN AVG
465
Rank
#75 / 201 |
| Schilling Gardens Senior Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Collierville | 78
Facility
78
TN AVG
88
Rank
#216 / 427 | Yes |
29
Facility
29
TN AVG
34
Rank
#318 / 554 | Studio / 1 Bed | 44
Facility
44
TN AVG
27
Rank
#38 / 385 |
61.5%
Facility
61.5%
TN AVG
73.7%
Rank
#215 / 287 | A+ | Heather Overall | Southside Nursing , LLC | 433 days
Facility
433 days
TN AVG
465
Rank
#107 / 201 |
| Rain Forest Landings |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville (Truewood By Merrill) | 62
Facility
62
TN AVG
88
Rank
#282 / 427 | No |
18
Facility
18
TN AVG
34
Rank
#395 / 554 | Suite | 13
Facility
13
TN AVG
27
Rank
#314 / 385 |
95.2%
Facility
95.2%
TN AVG
73.7%
Rank
#28 / 287 | - | Nicole Mccrory | Landings Operator, LLC | 327 days
Facility
327 days
TN AVG
465
Rank
#140 / 201 |
| The Health Center at Standifer Place |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chattanooga (Walker Road) | 125
Facility
125
TN AVG
88
Rank
#68 / 427 | No |
38
Facility
38
TN AVG
34
Rank
#249 / 554 | - | 34
Facility
34
TN AVG
27
Rank
#49 / 385 |
33.6%
Facility
33.6%
TN AVG
73.7%
Rank
#281 / 287 | A+ | David Boozer | Maturecare Of Standifer Place, LLC | 4 days
Facility
4 days
TN AVG
465
Rank
#200 / 201 |
| Morning Pointe of Hixson |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hixson | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
19
Facility
19
TN AVG
34
Rank
#387 / 554 | Studio / Suite / Alcove / 1 Bed / 2 Bed | 16
Facility
16
TN AVG
27
Rank
#302 / 385 |
100.0%
Facility
100.0%
TN AVG
73.7%
Rank
#1 / 287 | - | Robin Jackson | Hixson Medical Investors, LLC | 743 days
Facility
743 days
TN AVG
465
Rank
#18 / 201 |
| TerraBella Athens |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Athens (Bohannon Addition) | 74
Facility
74
TN AVG
88
Rank
#231 / 427 | No |
55
Facility
55
TN AVG
34
Rank
#95 / 554 | - | 27
Facility
27
TN AVG
27
Rank
#181 / 385 |
85.1%
Facility
85.1%
TN AVG
73.7%
Rank
#89 / 287 | - | Mendy Howard | Athens Al/Mc, LLC | 131 days
Facility
131 days
TN AVG
465
Rank
#179 / 201 |
| Morning Pointe of Powell |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Powell (Powells Crossroads) | 80
Facility
80
TN AVG
88
Rank
#207 / 427 | Yes |
5
Facility
5
TN AVG
34
Rank
#481 / 554 | Studio / 1 Bed / 2 Bed | 11
Facility
11
TN AVG
27
Rank
#327 / 385 |
87.5%
Facility
87.5%
TN AVG
73.7%
Rank
#70 / 287 | - | Michael Tonietti | Powell Medical Investors, LLC | 654 days
Facility
654 days
TN AVG
465
Rank
#50 / 201 |
| Morning Pointe of East Hamilton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Ooltewah (Collegedale) | 81
Facility
81
TN AVG
88
Rank
#204 / 427 | Yes |
26
Facility
26
TN AVG
34
Rank
#342 / 554 | Studio / Alcove / 1 Bed / 2 Bed | 6
Facility
6
TN AVG
27
Rank
#362 / 385 |
86.4%
Facility
86.4%
TN AVG
73.7%
Rank
#79 / 287 | A+ | Ian Shives | East Hamilton Medical Investors, LLC | 412 days
Facility
412 days
TN AVG
465
Rank
#113 / 201 |
| Pinnacle Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville (Waterville Lane) | 74
Facility
74
TN AVG
88
Rank
#231 / 427 | Yes |
5
Facility
5
TN AVG
34
Rank
#481 / 554 | Private Rooms | - |
63.5%
Facility
63.5%
TN AVG
73.7%
Rank
#204 / 287 | - | Beth Anne Watts | Altillo, LLC | 666 days
Facility
666 days
TN AVG
465
Rank
#46 / 201 |
| Northshore Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville (Rocky Hill Center) | 74
Facility
74
TN AVG
88
Rank
#231 / 427 | No |
6
Facility
6
TN AVG
34
Rank
#479 / 554 | Studio / 1 Bed | - |
82.4%
Facility
82.4%
TN AVG
73.7%
Rank
#108 / 287 | - | Carrie Catherwood | Northshore Heights, LLC | 716 days
Facility
716 days
TN AVG
465
Rank
#26 / 201 |
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing is a nursing home in Memphis, TN, that offers skilled nursing and rehabilitation services. Dedicated to older adults’ comfort and safety, the community continuously improves its services to meet their needs. Dietitian-approved meals are served in various dining areas, while pain management and 24-hour MD coverage are among the services provided for residents’ welfare. The community also features a dedicated memory care unit, called the Sunflower Unit, to ensure that residents with memory issues are well-cared for.
Cultural programs and a full recreation calendar are conducted to enrich residents’ stay. Private and semi-private rooms are also available to meet residents’ preferences. Public transportation, restaurants, and shops are also available nearby, providing residents with access to their needs. This nursing home is ideal for senior living in Tennessee, particularly with its wide range of services.
Quince Nursing and Rehabilitation Center, a 188-bed skilled nursing facility at 6733 Quince Road in Memphis, Shelby County, Tennessee, is operated by Quince Nursing and Rehabilitation LLC. Owner Julie Cottrell and administrator Felix Strickland oversee operations.
The facility holds a 1-star CMS overall rating, with a 1-star health inspection rating; 65.8% below the Tennessee state average, and maintains exceptionally high occupancy at 94.6%, ranking 33rd among 302 Tennessee facilities.
The facility’s inspection record documents serious, recurring failures in resident care and safety. Most recently, on July 1, 2025, state investigators found that Quince failed to perform neurological assessments and monitoring after a resident experienced a seizure event. That resident subsequently died. The same inspection identified the facility’s failure to timely collect laboratory specimens for another resident exhibiting hematuria, delaying diagnosis and treatment of a urinary tract infection and resulting in hospitalization.
State investigators determined the facility’s nursing staff lacked competencies required to detect changes in resident condition and perform necessary assessments.
All three deficiencies were cited at critical severity; the highest regulatory classification, indicating situations placing residents at imminent risk of death or serious bodily injury. A $72,000 federal civil penalty was imposed in July 2025.
In October 2021, investigators substantiated critical violations for resident elopement; a vulnerable resident with confusion and hallucinations left unsupervised outside the facility for 39 minutes. The same investigation cited critical deficiencies for medication storage and failure to maintain resident dignity. Four inspections since 2019 yielded 21 total citations; 425% above the Tennessee average, with 5 critical violations (355% worse than state average).
Nursing staffing measures 3 hours 47 minutes per resident per day, marginally above the state average of 3 hours 40 minutes.
Financial performance shows an operating loss of $1.3 million against $20.8 million in revenue.
Quince’s inspection history reflects persistent systemic failures in clinical assessment, supervision, and care management, with the most recent critical findings involving irreversible resident harm.
Professional Care Service (PCS) Supportive Living is a healthcare provider for seniors in Tennessee. professional staff committed to providing seniors with a safe and comfortable environment. With its professional approach, the experienced caregivers are committed to providing attentive, supportive, and compassionate supervision for assessment, rehabilitation, treatment, and assistance. PCS is the place for families looking for a team of dedicated staff who enhance the quality of living for its seniors in a nurturing environment.
For over 50 years, PCS has provided many families in the state with quality healthcare, with mental wellness as a vital key to supportive living. They have maintained a health-focused approach to balanced, holistic health and behavioral management for a speedy recovery.
Harbert Hills Academy Nursing Home is a non-profit facility in Savannah, TN, providing individualized Christian care since 1958. It offers long-term care in a peaceful rural setting. The facility emphasizes a family environment and personalized care for each resident.
Situated in Memphis, TN, Graceland Rehabilitation and Nursing Center is a nursing home that offers nursing programs and rehabilitation. Led by a Medical Director, the community is dedicated to enhancing older adults’ quality of life. Physical, occupational, and speech therapies are provided seven days a week, while respiratory therapy is available 24/7. The community also follows a holistic approach to care to create care plans tailored to residents’ needs and preferences.
Social activities, memory-enhancing games, and outings are conducted to promote engagement and prevent loneliness. Spacious common areas and comfortable living spaces are also available, so residents can freely move around. A variety of dining options, shops, and public transportation are available nearby, ensuring accessibility and convenience. This nursing home provides a wide range of care services for older adults seeking short-term and long-term care, making it a good option for senior living in Tennessee.
The Waters of Shelbyville is a trusted nursing home in Shelbyville, TN, offering a wide range of care options, including long-term care, memory care, hospice care, respite care, skilled nursing, and rehabilitation. Featuring newly-renovated amenities and spacious, private rooms in a clean and home-like setting, the community strives to keep older adults comfortable and safe. Nutritional services, pain management, and 24-hour care are among the excellent services dedicated to residents’ welfare. The community also provides individualized care plans tailored to residents’ needs and habits.
Light physical activities, social events, and various recreational programs provide residents with more opportunities to explore new interests and gain meaningful experiences. Cozy communal areas and state-of-the-art rehabilitation equipment are also available for residents’ relaxation and wellness. Shops, churches, and other local amenities also surround the area, providing residents with easy access to their necessities and leisure. This nursing home ensures older adults can thrive in retirement, making it a great choice for senior living in Tennessee.
Set in the quiet neighborhood of Brentwood, TN, Morning Pointe of Brentwood is a cozy senior living community that offers compassionate assisted living, memory care, and respite care services. Residents can rest comfortably in their perfectly appointed accommodations built with safety features and handicap accessible, to ensure residents with varying mobility levels enjoy a comfortable residence that matches their needs. Round-the-clock emergency response and dedicated team available ensures residents have access to quick aid, should they need it.
Residents experience a comfortable and maintenance-free living environment, with services like housekeeping and laundry. Additional services like health oversight by a licensed nurse, medication assistance and reminders, periodic check-ins, and personal care assistance, ensure most of residents’ support needs are met. The community offers a wide variety of activities including games, crafts, concerts, exercise and much more, ensuring residents a vibrant and active lifestyle.
Live a more fulfilling lifestyle with Shelby Gardens of Cordova, a reliable senior living community in Shelby County, Cordova, TN, offering assisted living and memory care. The community invites residents into attractively designed accommodations built to provide a warm, private and homelike environment. Residents here are able to maintain their independence while benefiting from various supportive services, including assistance with activities of daily living, personal care, and medication management.
In addition to round-the-clock care provided by licensed medical professionals, the community also warrants a nurturing environment through various enriching services and amenities. Vibrant interactions are fostered by a 24/7 activities calendar, live entertainment, and programs. An experienced culinary team guarantees fresh, delicious, and nutritious meals catered to residents’ nutritional needs and preferences. With its comprehensive services, compassionate care team, and convenient amenities, residents here are sure to live a fulfilling lifestyle.
Claiborne and Hughes Health Center, a prominent nursing and rehabilitation center in Franklin, offers a diverse range of care options designed to enhance the lives of seniors in the community. Renowned for its high-caliber skilled nursing and rehabilitation facilities, the center is a credible choice for individuals recovering from conditions like strokes, heart attacks, and other ailments requiring specialized care. With cutting-edge technology and a trusted team, this facility stands as a premier destination for those seeking skilled nursing care.
Beyond the standard nursing care, Claiborne and Hughes Health Center provides on-site dialysis, hospice care, dementia care, and long-term care, ensuring a comprehensive approach to residents’ well-being. Far from being dull, life here is filled with opportunities for recreation and entertainment, catering to individuals with varying physical and cognitive abilities. The commitment to dining excellence further contributes to the exceptional experience residents can expect at this skilled nursing home, where activities are tailored to enhance the senior living journey.
Experience the warmth and care of Oakwood Senior Living in Knoxville, TN, where a supportive community enhances daily life. Specializing in assisted living and memory care, the community offers personalized care in a historic building filled with charm and elegance. Residents can choose from beautifully appointed accommodations, designed for comfort and individuality.
With luxury amenities such as craft areas, a library, and wellness programs, residents are encouraged to stay active and engaged. The community’s all-inclusive lifestyle means no hidden fees, providing peace of mind. Located minutes from downtown attractions like the Tennessee Theater and Knoxville Museum of Art, this vibrant community blends comfort and convenience. Discover the unique experience of Oakwood Senior Living, where every detail is designed for your comfort, well-being, and peace of mind.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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