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Best Senior Care in Tennessee

Reviewed by
Last updated
Jun 2026
We analyzed
548 homes in Tennessee

Sources: CMS Centers for Medicare and Medicaid Services, and Tennessee Department of Health, Office of Aging and Long Term Care.

Compare Senior Care around Tennessee

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Click column headers to sort
Holston Health And Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville
94
Facility 94
TN AVG 88
Rank #174 / 427
No
2
Facility 2
TN AVG 34
Rank #508 / 554
-
31
Facility 31
TN AVG 27
Rank #154 / 385
81.9%
Facility 81.9%
TN AVG 73.7%
Rank #112 / 287
-Daniel Graham MckenzieNhc Healthcare/Holston Hills, LLC-
Morning Pointe of Knoxville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
2
Facility 2
TN AVG 34
Rank #508 / 554
Studio / Alcove / 1 Bed / 2 Bed
7
Facility 7
TN AVG 27
Rank #353 / 385
80.2%
Facility 80.2%
TN AVG 73.7%
Rank #125 / 287
-Kristy RitchWestland Medical Investors LLC
620 days
Facility 620 days
TN AVG 465
Rank #60 / 201
Clarendale at Indian Lake
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hendersonville (Indian Lake Boulevard)
78
Facility 78
TN AVG 88
Rank #216 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
93.6%
Facility 93.6%
TN AVG 73.7%
Rank #36 / 287
A+Mitchell MetzgerHendersonville Tn Senior Living Leaseco,
508 days
Facility 508 days
TN AVG 465
Rank #91 / 201
Morning Pointe of Franklin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Franklin
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
25
Facility 25
TN AVG 34
Rank #350 / 554
Studio / Alcove / 1 Bed / 2 Bed
9
Facility 9
TN AVG 27
Rank #337 / 385
92.5%
Facility 92.5%
TN AVG 73.7%
Rank #38 / 287
A+Jenna AlleyFranklin Tn Medical Investors, LLC
649 days
Facility 649 days
TN AVG 465
Rank #52 / 201
Charter Senior Living of Cookeville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cookeville (Pleasant View)
84
Facility 84
TN AVG 88
Rank #196 / 427
Yes
36
Facility 36
TN AVG 34
Rank #260 / 554
Studio / 1 Bed / 2 Bed
27
Facility 27
TN AVG 27
Rank #181 / 385
--Dawn Smith-HuckebySnh Tenn Tenant LLC
691 days
Facility 691 days
TN AVG 465
Rank #37 / 201
Morning Pointe of Spring Hill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Spring Hill
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
24
Facility 24
TN AVG 34
Rank #358 / 554
Studio / Alcove / 1 Bed / 2 Bed
8
Facility 8
TN AVG 27
Rank #345 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Alicia ArmstrongSpring Hill Medical Investors LLC
554 days
Facility 554 days
TN AVG 465
Rank #75 / 201
Schilling Gardens Senior Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Collierville
78
Facility 78
TN AVG 88
Rank #216 / 427
Yes
29
Facility 29
TN AVG 34
Rank #318 / 554
Studio / 1 Bed
44
Facility 44
TN AVG 27
Rank #38 / 385
61.5%
Facility 61.5%
TN AVG 73.7%
Rank #215 / 287
A+Heather OverallSouthside Nursing , LLC
433 days
Facility 433 days
TN AVG 465
Rank #107 / 201
Rain Forest Landings
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 88
Rank #282 / 427
No
18
Facility 18
TN AVG 34
Rank #395 / 554
Suite
13
Facility 13
TN AVG 27
Rank #314 / 385
95.2%
Facility 95.2%
TN AVG 73.7%
Rank #28 / 287
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 465
Rank #140 / 201
The Health Center at Standifer Place
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chattanooga (Walker Road)
125
Facility 125
TN AVG 88
Rank #68 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
-
34
Facility 34
TN AVG 27
Rank #49 / 385
33.6%
Facility 33.6%
TN AVG 73.7%
Rank #281 / 287
A+David BoozerMaturecare Of Standifer Place, LLC
4 days
Facility 4 days
TN AVG 465
Rank #200 / 201
Morning Pointe of Hixson
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hixson
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
19
Facility 19
TN AVG 34
Rank #387 / 554
Studio / Suite / Alcove / 1 Bed / 2 Bed
16
Facility 16
TN AVG 27
Rank #302 / 385
100.0%
Facility 100.0%
TN AVG 73.7%
Rank #1 / 287
-Robin JacksonHixson Medical Investors, LLC
743 days
Facility 743 days
TN AVG 465
Rank #18 / 201
TerraBella Athens
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Athens (Bohannon Addition)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
55
Facility 55
TN AVG 34
Rank #95 / 554
-
27
Facility 27
TN AVG 27
Rank #181 / 385
85.1%
Facility 85.1%
TN AVG 73.7%
Rank #89 / 287
-Mendy HowardAthens Al/Mc, LLC
131 days
Facility 131 days
TN AVG 465
Rank #179 / 201
Morning Pointe of Powell
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Powell (Powells Crossroads)
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Studio / 1 Bed / 2 Bed
11
Facility 11
TN AVG 27
Rank #327 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Michael ToniettiPowell Medical Investors, LLC
654 days
Facility 654 days
TN AVG 465
Rank #50 / 201
Morning Pointe of East Hamilton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Ooltewah (Collegedale)
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
26
Facility 26
TN AVG 34
Rank #342 / 554
Studio / Alcove / 1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
86.4%
Facility 86.4%
TN AVG 73.7%
Rank #79 / 287
A+Ian ShivesEast Hamilton Medical Investors, LLC
412 days
Facility 412 days
TN AVG 465
Rank #113 / 201
Pinnacle Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville (Waterville Lane)
74
Facility 74
TN AVG 88
Rank #231 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Private Rooms-
63.5%
Facility 63.5%
TN AVG 73.7%
Rank #204 / 287
-Beth Anne WattsAltillo, LLC
666 days
Facility 666 days
TN AVG 465
Rank #46 / 201
Northshore Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
6
Facility 6
TN AVG 34
Rank #479 / 554
Studio / 1 Bed-
82.4%
Facility 82.4%
TN AVG 73.7%
Rank #108 / 287
-Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 465
Rank #26 / 201
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View all Nearby Homes
Overview of Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Majestic Gardens at Memphis Rehabilitation and Skilled Nursing is a nursing home in Memphis, TN, that offers skilled nursing and rehabilitation services. Dedicated to older adults’ comfort and safety, the community continuously improves its services to meet their needs. Dietitian-approved meals are served in various dining areas, while pain management and 24-hour MD coverage are among the services provided for residents’ welfare. The community also features a dedicated memory care unit, called the Sunflower Unit, to ensure that residents with memory issues are well-cared for.

Cultural programs and a full recreation calendar are conducted to enrich residents’ stay. Private and semi-private rooms are also available to meet residents’ preferences. Public transportation, restaurants, and shops are also available nearby, providing residents with access to their needs. This nursing home is ideal for senior living in Tennessee, particularly with its wide range of services.

Contact Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Overview of Quince Nursing and Rehabilitation Center

Quince Nursing and Rehabilitation Center, a 188-bed skilled nursing facility at 6733 Quince Road in Memphis, Shelby County, Tennessee, is operated by Quince Nursing and Rehabilitation LLC. Owner Julie Cottrell and administrator Felix Strickland oversee operations.

The facility holds a 1-star CMS overall rating, with a 1-star health inspection rating; 65.8% below the Tennessee state average, and maintains exceptionally high occupancy at 94.6%, ranking 33rd among 302 Tennessee facilities.

The facility’s inspection record documents serious, recurring failures in resident care and safety. Most recently, on July 1, 2025, state investigators found that Quince failed to perform neurological assessments and monitoring after a resident experienced a seizure event. That resident subsequently died. The same inspection identified the facility’s failure to timely collect laboratory specimens for another resident exhibiting hematuria, delaying diagnosis and treatment of a urinary tract infection and resulting in hospitalization.

State investigators determined the facility’s nursing staff lacked competencies required to detect changes in resident condition and perform necessary assessments.

All three deficiencies were cited at critical severity; the highest regulatory classification, indicating situations placing residents at imminent risk of death or serious bodily injury. A $72,000 federal civil penalty was imposed in July 2025.

In October 2021, investigators substantiated critical violations for resident elopement; a vulnerable resident with confusion and hallucinations left unsupervised outside the facility for 39 minutes. The same investigation cited critical deficiencies for medication storage and failure to maintain resident dignity. Four inspections since 2019 yielded 21 total citations; 425% above the Tennessee average, with 5 critical violations (355% worse than state average).

Nursing staffing measures 3 hours 47 minutes per resident per day, marginally above the state average of 3 hours 40 minutes.

Financial performance shows an operating loss of $1.3 million against $20.8 million in revenue.

Quince’s inspection history reflects persistent systemic failures in clinical assessment, supervision, and care management, with the most recent critical findings involving irreversible resident harm.

Contact Quince Nursing and Rehabilitation Center

Overview of Pcs Supportive Living

Professional Care Service (PCS) Supportive Living is a healthcare provider for seniors in Tennessee. professional staff committed to providing seniors with a safe and comfortable environment. With its professional approach, the experienced caregivers are committed to providing attentive, supportive, and compassionate supervision for assessment, rehabilitation, treatment, and assistance. PCS is the place for families looking for a team of dedicated staff who enhance the quality of living for its seniors in a nurturing environment.

For over 50 years, PCS has provided many families in the state with quality healthcare, with mental wellness as a vital key to supportive living.  They have maintained a health-focused approach to balanced, holistic health and behavioral management for a speedy recovery.

Contact PCS Supportive Living

Overview of Harbert Hills Academy Nursing Home

Harbert Hills Academy Nursing Home is a non-profit facility in Savannah, TN, providing individualized Christian care since 1958. It offers long-term care in a peaceful rural setting. The facility emphasizes a family environment and personalized care for each resident.

Contact Harbert Hills Academy Nursing Home

Overview of Graceland Rehabilitation and Nursing Center

Situated in Memphis, TN, Graceland Rehabilitation and Nursing Center is a nursing home that offers nursing programs and rehabilitation. Led by a Medical Director, the community is dedicated to enhancing older adults’ quality of life. Physical, occupational, and speech therapies are provided seven days a week, while respiratory therapy is available 24/7. The community also follows a holistic approach to care to create care plans tailored to residents’ needs and preferences.

Social activities, memory-enhancing games, and outings are conducted to promote engagement and prevent loneliness. Spacious common areas and comfortable living spaces are also available, so residents can freely move around. A variety of dining options, shops, and public transportation are available nearby, ensuring accessibility and convenience. This nursing home provides a wide range of care services for older adults seeking short-term and long-term care, making it a good option for senior living in Tennessee.

Contact Graceland Rehabilitation and Nursing Center

Overview of The Waters of Shelbyville

The Waters of Shelbyville is a trusted nursing home in Shelbyville, TN, offering a wide range of care options, including long-term care, memory care, hospice care, respite care, skilled nursing, and rehabilitation. Featuring newly-renovated amenities and spacious, private rooms in a clean and home-like setting, the community strives to keep older adults comfortable and safe. Nutritional services, pain management, and 24-hour care are among the excellent services dedicated to residents’ welfare. The community also provides individualized care plans tailored to residents’ needs and habits.

Light physical activities, social events, and various recreational programs provide residents with more opportunities to explore new interests and gain meaningful experiences. Cozy communal areas and state-of-the-art rehabilitation equipment are also available for residents’ relaxation and wellness. Shops, churches, and other local amenities also surround the area, providing residents with easy access to their necessities and leisure. This nursing home ensures older adults can thrive in retirement, making it a great choice for senior living in Tennessee.

Contact The Waters of Shelbyville

Overview of Morning Pointe of Brentwood

Set in the quiet neighborhood of Brentwood, TN, Morning Pointe of Brentwood is a cozy senior living community that offers compassionate assisted living, memory care, and respite care services. Residents can rest comfortably in their perfectly appointed accommodations built with safety features and handicap accessible, to ensure residents with varying mobility levels enjoy a comfortable residence that matches their needs. Round-the-clock emergency response and dedicated team available ensures residents have access to quick aid, should they need it.

Residents experience a comfortable and maintenance-free living environment, with services like housekeeping and laundry. Additional services like health oversight by a licensed nurse, medication assistance and reminders, periodic check-ins, and personal care assistance, ensure most of residents’ support needs are met. The community offers a wide variety of activities including games, crafts, concerts, exercise and much more, ensuring residents a vibrant and active lifestyle.

Contact Morning Pointe of Brentwood

Overview of Shelby Gardens of Cordova

Live a more fulfilling lifestyle with Shelby Gardens of Cordova, a reliable senior living community in Shelby County, Cordova, TN, offering assisted living and memory care. The community invites residents into attractively designed accommodations built to provide a warm, private and homelike environment. Residents here are able to maintain their independence while benefiting from various supportive services, including assistance with activities of daily living, personal care, and medication management.

In addition to round-the-clock care provided by licensed medical professionals, the community also warrants a nurturing environment through various enriching services and amenities. Vibrant interactions are fostered by a 24/7 activities calendar, live entertainment, and programs. An experienced culinary team guarantees fresh, delicious, and nutritious meals catered to residents’ nutritional needs and preferences. With its comprehensive services, compassionate care team, and convenient amenities, residents here are sure to live a fulfilling lifestyle.

Contact Shelby Gardens of Cordova

Overview of Claiborne and Hughes Health Center

Claiborne and Hughes Health Center, a prominent nursing and rehabilitation center in Franklin, offers a diverse range of care options designed to enhance the lives of seniors in the community. Renowned for its high-caliber skilled nursing and rehabilitation facilities, the center is a credible choice for individuals recovering from conditions like strokes, heart attacks, and other ailments requiring specialized care. With cutting-edge technology and a trusted team, this facility stands as a premier destination for those seeking skilled nursing care.

Beyond the standard nursing care, Claiborne and Hughes Health Center provides on-site dialysis, hospice care, dementia care, and long-term care, ensuring a comprehensive approach to residents’ well-being. Far from being dull, life here is filled with opportunities for recreation and entertainment, catering to individuals with varying physical and cognitive abilities. The commitment to dining excellence further contributes to the exceptional experience residents can expect at this skilled nursing home, where activities are tailored to enhance the senior living journey.

Contact Claiborne and Hughes Health Center

Oakwood Senior Living

232 E Churchwell Ave, Knoxville, Tn 37917, Usa
Overview of Oakwood Senior Living

Experience the warmth and care of Oakwood Senior Living in Knoxville, TN, where a supportive community enhances daily life. Specializing in assisted living and memory care, the community offers personalized care in a historic building filled with charm and elegance. Residents can choose from beautifully appointed accommodations, designed for comfort and individuality.

With luxury amenities such as craft areas, a library, and wellness programs, residents are encouraged to stay active and engaged. The community’s all-inclusive lifestyle means no hidden fees, providing peace of mind. Located minutes from downtown attractions like the Tennessee Theater and Knoxville Museum of Art, this vibrant community blends comfort and convenience. Discover the unique experience of Oakwood Senior Living, where every detail is designed for your comfort, well-being, and peace of mind.

Contact Oakwood Senior Living

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
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