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Brookside at Cross Keys Village
Independent Living, Adult Day Care & Memory Care · New Oxford, PA
Residents enjoying a sunny day by the lake Exterior view of a senior living facility with landscaping Building exterior of Lifespring at Cross Keys Village Pathway leading to residential homes in a senior living community Bright interior of a senior living space with modern furniture Lush green outdoor space with flowering trees Residents and staff interacting in a cheerful common area Staff member smiling in the café area Resident working on a craft project with a bird sculpture

Brookside at Cross Keys Village

Independent Living, Adult Day Care & Memory Care · New Oxford, PA
225 Village Drive, New Oxford, PA 17350 View map Calculator: See prices in your area
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Overview of Brookside at Cross Keys Village

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Maintaining a 94% occupancy rate, Brookside at Cross Keys Village is a 36-bed nursing home in New Oxford, Pennsylvania, that provides skilled nursing, rehabilitation services, respite care, and short-term rehab. Located on Village Drive, this community is in a moderately walkable neighborhood where some daily errands can be completed on foot. With 24-hour staffing and personal care services, it focuses on caring for residents recovering from illness, managing chronic conditions, or requiring ongoing medical care.

The community offers a range of care options, including short-term rehabilitation and respite care for individuals going through recovery, as well as those in need of temporary support for family caregivers. Adult day services are also provided through the Lifespring program, which extends care and engagement opportunities to older adults in the surrounding area.

Specialized programs also address a variety of care needs, providing access to education and support related to dementia, Alzheimer’s disease, and Parkinson’s disease, along with memory care and cognitive support resources. Additionally, programs such as “Embracing Your Story” and other support groups help foster emotional well-being and social connection.

Encouraging activity and engagement, a variety of amenities are provided, including a wellness center and indoor pool supporting recreation and therapeutic exercise. Two dining venues also provide meal options and flexibility. Meanwhile, creative arts spaces and an on-site theater offer opportunities for cultural enrichment and personal expression, helping residents maintain both independence and community involvement.

Inspection reports have highlighted medication management and safety practices as areas for improvement. However, the community has consistently responded to these findings through approved corrective action plans. For families considering Brookside at Cross Keys Village, reviewing current practices and services firsthand can provide valuable insight into the care and support available.

Facility Direct Line (717) 624-5422
Facility Direct Line (717) 624-5422
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Capacity and availability

Residents per day
34
Bed community size
36-bed community Rank #515 / 552Bed count — State benchmarkedThis home is ranked 515th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 63 / 100 Rank #193 / 657Walk Score — State benchmarkedThis home is ranked 193rd out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
94%
Rank #27 / 494Occupancy rate — State benchmarkedThis home is ranked 27th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Pennsylvania average: 78.7%
Occupied beds
34 / 36
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceFebruary 15, 2026
ExpirationFebruary 15, 2027
CountyAdams
License LevelFULL
License Number333180

Ownership & Operating Entity

Brookside at Cross Keys Village is legally operated by The Brethren Home Community.

Owner NameThe Brethren Home Community
Profit StatusNonprofit

Type Of Units

Alzheimer's
36 units
Total beds
36 units

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

2 services
Personal Care
Health Care

Amenities & Lifestyle

Wellness Center
Swimming Pool
Dining
Movie Theater
Creative Arts Spaces
Specific ProgramsResidential Living, Lifespring Adult Day Services, Alzheimer’s Disease and Dementia Care Seminar, Embracing Your Story, Support Groups and Resources, Parkinson’s Support at CKV, Dementia Warning Signs

Contact Brookside at Cross Keys Village

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 7 citations 0 complaints 3 inspections 2 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

10 points above the Pennsylvania average for assisted living residences (83/100)

Rank #85 / 468 in Pennsylvania Inspection Score — State benchmarked This home is ranked 85th out of 468 homes we track in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 468 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    2
    vs 0.9 avg
    ↑ 122% higher than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 0 Worse No metrics in this bucket. 6 Better Metrics better than Pennsylvania average:
• Total citations (89% below)
• Citations per inspection (60% below)
• Inspections with citations (75% below)
• Inspection citation rate (8% below)
• Total complaints (100% below)
• Complaints per year (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 763 This facility has 89% fewer total citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 63).↓ 89% better Rank #27 / 478 Total citations — State benchmarked This home is ranked 27th out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 2.35.7 This facility has 60% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.3 vs. PA avg 5.7).↓ 60% better Rank #98 / 478 Citations per inspection — State benchmarked This home is ranked 98th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 311 This facility has had 73% fewer total inspections than the Pennsylvania average (3 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 73% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 28 This facility has 75% fewer inspections with citations than a typical Pennsylvania assisted living residence (2 vs. PA avg 8).↓ 75% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 67%73% This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better Rank #214 / 478 Inspection citation rate — State benchmarked This home is ranked 214th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 04 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 00.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Brookside at Cross Keys Village

Address 0.0 miles from city center Info Estimated distance in miles from New Oxford's city center to Brookside at Cross Keys Village's address, calculated via Google Maps.

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Compare Independent Living around the area

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the benchmark below for the typical Pennsylvania score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Homestead Village
IL
AL
MC
NH
SNF
Lancaster (Rohrerstown)
100
Facility 100
PA AVG 94
Rank #202 / 552
Yes
16
Facility 16
PA AVG 47
Rank #558 / 657
Homestead Village Inc
91
Facility 91
PA AVG 83
Rank #112 / 468
5
0
Facility 0
PA AVG 4
Rank #1 / 478
40%
Facility 40%
PA AVG 72.7%
Rank #31 / 478
6
Facility 6
PA AVG 63
Rank #19 / 478
1.2
Facility 1.2
PA AVG 5.7
Rank #24 / 478
Non-Profit-- 57.0% Private Rooms
Dunwoody Village
IL
MC
NH
RC
SNF
Newtown Square
81
Facility 81
PA AVG 94
Rank #288 / 552
Yes
64
Facility 64
PA AVG 47
Rank #183 / 657
Dunwoody Village Inc
86
Facility 86
PA AVG 83
Rank #194 / 468
16
3
Facility 3
PA AVG 4
Rank #242 / 478
75%
Facility 75%
PA AVG 72.7%
Rank #305 / 478
58
Facility 58
PA AVG 63
Rank #319 / 478
3.6
Facility 3.6
PA AVG 5.7
Rank #213 / 478
Non-Profit
102
Facility 102
PA AVG 76.9
Rank #94 / 357
1.36 92.6% Studio / 1 Bed / 2 Bed
Kendal-Crosslands Communities
IL
AL
MC
NH
SNF
Kennett Square
51
Facility 51
PA AVG 94
Rank #436 / 552
Yes
9
Facility 9
PA AVG 47
Rank #602 / 657
Kendal-Crosslands Communities, Inc
99
Facility 99
PA AVG 83
Rank #17 / 468
6
1
Facility 1
PA AVG 4
Rank #108 / 478
33%
Facility 33%
PA AVG 72.7%
Rank #19 / 478
8
Facility 8
PA AVG 63
Rank #32 / 478
1.3
Facility 1.3
PA AVG 5.7
Rank #31 / 478
Non-Profit
34
Facility 34
PA AVG 76.9
Rank #305 / 357
1.00 66.7% Studio / 1 Bed / 2 Bed
Brookside at Cross Keys Village
IL
ADC
MC
New Oxford
36
Facility 36
PA AVG 94
Rank #515 / 552
Yes
63
Facility 63
PA AVG 47
Rank #193 / 657
The Brethren Home Community
93
Facility 93
PA AVG 83
Rank #85 / 468
3
0
Facility 0
PA AVG 4
Rank #1 / 478
67%
Facility 67%
PA AVG 72.7%
Rank #214 / 478
7
Facility 7
PA AVG 63
Rank #27 / 478
2.3
Facility 2.3
PA AVG 5.7
Rank #98 / 478
Non-Profit-- 94.4% -
Beaumont At Bryn Mawr
IL
AL
NH
PC
RC
SNF
Bryn Mawr
18
Facility 18
PA AVG 94
Rank #550 / 552
Yes
8
Facility 8
PA AVG 47
Rank #610 / 657
Beaumont Retirement Community Inc
96
Facility 96
PA AVG 83
Rank #38 / 468
6
1
Facility 1
PA AVG 4
Rank #108 / 478
83%
Facility 83%
PA AVG 72.7%
Rank #385 / 478
17
Facility 17
PA AVG 63
Rank #88 / 478
2.8
Facility 2.8
PA AVG 5.7
Rank #153 / 478
Non-Profit
13
Facility 13
PA AVG 76.9
Rank #353 / 357
1.00 72.2% 1 Bed / 2 Bed
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Frequently Asked Questions about Brookside at Cross Keys Village

Who is the owner of Brookside at Cross Keys Village?

Brookside at Cross Keys Village is legally operated by The Brethren Home Community.

Is Brookside at Cross Keys Village in a walkable area?

Brookside at Cross Keys Village has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Brookside at Cross Keys Village?

According to PA state health department records, Brookside at Cross Keys Village's license number is 333180.

When does Brookside at Cross Keys Village's license expire?

According to PA state health department records, Brookside at Cross Keys Village's license expires on February 15, 2027.

What is the occupancy rate at Brookside at Cross Keys Village?

Brookside at Cross Keys Village's occupancy is 94%.

Are pets allowed at Brookside at Cross Keys Village?

Yes, Brookside at Cross Keys Village allows residents to bring their pets.

Does Brookside at Cross Keys Village operate as a for-profit or non-profit?

Brookside at Cross Keys Village is registered as a non-profit in PA.

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