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Brookside at Cross Keys Village
Independent Living, Adult Day Care & Memory Care · New Oxford, PA
Residents enjoying a sunny day by the lake Exterior view of a senior living facility with landscaping Building exterior of Lifespring at Cross Keys Village Pathway leading to residential homes in a senior living community Bright interior of a senior living space with modern furniture Lush green outdoor space with flowering trees Residents and staff interacting in a cheerful common area Staff member smiling in the café area Resident working on a craft project with a bird sculpture

Brookside at Cross Keys Village

Independent Living, Adult Day Care & Memory Care · New Oxford, PA
225 Village Drive, New Oxford, PA 17350 View map Calculator: See prices in your area
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Overview of Brookside at Cross Keys Village

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Maintaining a 94% occupancy rate, Brookside at Cross Keys Village is a 36-bed nursing home in New Oxford, Pennsylvania, that provides skilled nursing, rehabilitation services, respite care, and short-term rehab. Located on Village Drive, this community is in a moderately walkable neighborhood where some daily errands can be completed on foot. With 24-hour staffing and personal care services, it focuses on caring for residents recovering from illness, managing chronic conditions, or requiring ongoing medical care.

The community offers a range of care options, including short-term rehabilitation and respite care for individuals going through recovery, as well as those in need of temporary support for family caregivers. Adult day services are also provided through the Lifespring program, which extends care and engagement opportunities to older adults in the surrounding area.

Specialized programs also address a variety of care needs, providing access to education and support related to dementia, Alzheimer’s disease, and Parkinson’s disease, along with memory care and cognitive support resources. Additionally, programs such as “Embracing Your Story” and other support groups help foster emotional well-being and social connection.

Encouraging activity and engagement, a variety of amenities are provided, including a wellness center and indoor pool supporting recreation and therapeutic exercise. Two dining venues also provide meal options and flexibility. Meanwhile, creative arts spaces and an on-site theater offer opportunities for cultural enrichment and personal expression, helping residents maintain both independence and community involvement.

Inspection reports have highlighted medication management and safety practices as areas for improvement. However, the community has consistently responded to these findings through approved corrective action plans. For families considering Brookside at Cross Keys Village, reviewing current practices and services firsthand can provide valuable insight into the care and support available.

Facility Direct Line (717) 624-5422
Facility Direct Line (717) 624-5422
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Bed community size
36-bed community Rank #517 / 554Bed count — State benchmarkedThis home is ranked 517th out of 554 homes in Pennsylvania for Bed Count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 63 / 100 Rank #193 / 667Walk Score — State benchmarkedThis home is ranked 193rd out of 667 homes in Pennsylvania for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
94%
Rank #24 / 508Occupancy rate — State benchmarkedThis home is ranked 24th out of 508 homes in Pennsylvania for Occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 508. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Pennsylvania average: 78.7%
Occupied beds
34 / 36
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceFebruary 15, 2026
ExpirationFebruary 15, 2027
CountyAdams
License LevelFULL
License Number333180

Ownership & Operating Entity

Brookside at Cross Keys Village is legally operated by The Brethren Home Community.

Owner NameThe Brethren Home Community
Profit StatusNonprofit

Type Of Units

Alzheimer's
36 units
Total beds
36 units

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

2 services
Personal Care
Health Care

Amenities & Lifestyle

Wellness Center
Indoor Pool
Two Dining Venues
Creative Arts Spaces
Theater
Specific ProgramsResidential Living, Lifespring Adult Day Services, Alzheimer’s Disease and Dementia Care Seminar, Embracing Your Story, Support Groups and Resources, Parkinson’s Support at CKV, Dementia Warning Signs

Contact Brookside at Cross Keys Village

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 7 citations 0 complaints 3 inspections 2 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

10 points above the Pennsylvania average for assisted living residences (83/100)

Rank #85 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 85th out of 460 homes in Pennsylvania for Inspection Score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    2
    vs 0.9 avg
    ↑ 122% higher than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 0 Worse No metrics in this bucket. 7 Better Metrics better than Pennsylvania average:
• Total citations (89% below)
• Citations per year (89% below)
• Citations per inspection (60% below)
• Inspections with citations (75% below)
• Inspection citation rate (8% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Latest Inspection June 30, 2023 Renewal

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 763 This facility has 89% fewer total citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 63).↓ 89% better Rank #35 / 478 Total citations — State benchmarked This home is ranked 35th out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 1.412.6 This facility has 89% fewer citations per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 12.6).↓ 89% better
Citations per inspection Info Average citations per inspection. 2.35.7 This facility has 60% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.3 vs. PA avg 5.7).↓ 60% better Rank #106 / 478 Citations per inspection — State benchmarked This home is ranked 106th out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 311 This facility has had 73% fewer total inspections than the Pennsylvania average (3 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 73% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 28 This facility has 75% fewer inspections with citations than a typical Pennsylvania assisted living residence (2 vs. PA avg 8).↓ 75% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 67%73% This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better Rank #222 / 478 Inspection citation rate — State benchmarked This home is ranked 222nd out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 04 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 00.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 30, 2023 inspection found two deficiencies related to unlocked poisonous materials and incomplete medication observation, with accepted and implemented plans of correction.
  • June 1, 2022 inspection identified five deficiencies including unlocked poisonous materials, medication errors, incomplete support plans, and menu posting issues.
  • February 15, 2021 renewal inspection granted Certificate of Compliance with no deficiencies or non-compliance findings.
Show Inspection Reports

What does this home offer?

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Address 0.0 miles from city center Info Estimated distance in miles from New Oxford's city center to Brookside at Cross Keys Village's address, calculated via Google Maps.

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Frequently Asked Questions about Brookside at Cross Keys Village

Who is the owner of Brookside at Cross Keys Village?

Brookside at Cross Keys Village is legally operated by The Brethren Home Community.

Is Brookside at Cross Keys Village in a walkable area?

Brookside at Cross Keys Village has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Brookside at Cross Keys Village?

According to PA state health department records, Brookside at Cross Keys Village's license number is 333180.

When does Brookside at Cross Keys Village's license expire?

According to PA state health department records, Brookside at Cross Keys Village's license expires on February 15, 2027.

What is the occupancy rate at Brookside at Cross Keys Village?

Brookside at Cross Keys Village's occupancy is 94%.

Are pets allowed at Brookside at Cross Keys Village?

Yes, Brookside at Cross Keys Village allows residents to bring their pets.

Does Brookside at Cross Keys Village operate as a for-profit or non-profit?

Brookside at Cross Keys Village is registered as a non-profit in PA.

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