We arrange tours, appointments, and even moving support so you don’t have to
Maintaining a 94% occupancy rate, Brookside at Cross Keys Village is a 36-bed nursing home in New Oxford, Pennsylvania, that provides skilled nursing, rehabilitation services, respite care, and short-term rehab. Located on Village Drive, this community is in a moderately walkable neighborhood where some daily errands can be completed on foot. With 24-hour staffing and personal care services, it focuses on caring for residents recovering from illness, managing chronic conditions, or requiring ongoing medical care.
The community offers a range of care options, including short-term rehabilitation and respite care for individuals going through recovery, as well as those in need of temporary support for family caregivers. Adult day services are also provided through the Lifespring program, which extends care and engagement opportunities to older adults in the surrounding area.
Specialized programs also address a variety of care needs, providing access to education and support related to dementia, Alzheimer’s disease, and Parkinson’s disease, along with memory care and cognitive support resources. Additionally, programs such as “Embracing Your Story” and other support groups help foster emotional well-being and social connection.
Encouraging activity and engagement, a variety of amenities are provided, including a wellness center and indoor pool supporting recreation and therapeutic exercise. Two dining venues also provide meal options and flexibility. Meanwhile, creative arts spaces and an on-site theater offer opportunities for cultural enrichment and personal expression, helping residents maintain both independence and community involvement.
Inspection reports have highlighted medication management and safety practices as areas for improvement. However, the community has consistently responded to these findings through approved corrective action plans. For families considering Brookside at Cross Keys Village, reviewing current practices and services firsthand can provide valuable insight into the care and support available.
Higher than the Pennsylvania average: 78.7%Brookside at Cross Keys Village is legally operated by The Brethren Home Community.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.
10 points above the Pennsylvania average for assisted living residences (83/100)
Rank #85 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 85th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Inspection score: 93 out of 100. Letter grade A. 10 points above the Pennsylvania average for assisted living residences (83/100)
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 63 | This facility has 89% fewer total citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 63).↓ 89% better Rank #33 / 482 Total citations — State benchmarked This home is ranked 33rd out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Citations per year
Average citations per year since 2021.
| 1.4 | 12.6 | This facility has 89% fewer citations per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 12.6).↓ 89% better |
|
Citations per inspection
Average citations per inspection.
| 2.3 | 5.7 | This facility has 60% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.3 vs. PA avg 5.7).↓ 60% better Rank #104 / 482 Citations per inspection — State benchmarked This home is ranked 104th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 11 | This facility has 73% fewer total inspections than a typical Pennsylvania assisted living residence (3 vs. PA avg 11).↓ 73% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 8 | This facility has 75% fewer inspections with citations than a typical Pennsylvania assisted living residence (2 vs. PA avg 8).↓ 75% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better Rank #223 / 482 Inspection citation rate — State benchmarked This home is ranked 223rd out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 4 | This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 482 Total complaints — State benchmarked This home is ranked 1st out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2021.
| 0 | 0.8 | This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
57.4 miles from city center
Estimated distance in miles from New Oxford's city center to Brookside at Cross Keys Village's address, calculated via Google Maps.
Add your location
Brookside at Cross Keys Village is located in NEW OXFORD, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
| Sunrise of Abington |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Abington | 110
Facility
110
PA AVG
94
Rank
#166 / 555 | Yes |
57
Facility
57
PA AVG
46
Rank
#227 / 668 | Szr Abington Al Opco LLC | 65
Facility
65
PA AVG
83
Rank
#424 / 460 | 15 | 6
Facility
6
PA AVG
4
Rank
#379 / 482 | 66.7%
Facility
66.7%
PA AVG
72.7%
Rank
#223 / 482 | 95
Facility
95
PA AVG
63
Rank
#401 / 482 | 6.3
Facility
6.3
PA AVG
5.7
Rank
#375 / 482 | Profit | 109
Facility
109
PA AVG
76.9
Rank
#80 / 361 | 1.47 |
65.5%
Facility
65.5%
PA AVG
68.8%
Rank
#290 / 485 | - | A- |
| Brookdale Grayson View |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Selinsgrove | 95
Facility
95
PA AVG
94
Rank
#240 / 555 | Yes |
7
Facility
7
PA AVG
46
Rank
#622 / 668 | Emeritus Corporation | 73
Facility
73
PA AVG
83
Rank
#356 / 460 | 18 | 7
Facility
7
PA AVG
4
Rank
#405 / 482 | 61.1%
Facility
61.1%
PA AVG
72.7%
Rank
#183 / 482 | 78
Facility
78
PA AVG
63
Rank
#376 / 482 | 4.3
Facility
4.3
PA AVG
5.7
Rank
#272 / 482 | Profit | 104
Facility
104
PA AVG
76.9
Rank
#88 / 361 | 1.30 |
84.2%
Facility
84.2%
PA AVG
68.8%
Rank
#90 / 485 | - | A+ |
| Country Meadows Retirement Communities |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Wyomissing | 80
Facility
80
PA AVG
94
Rank
#293 / 555 | No |
31
Facility
31
PA AVG
46
Rank
#457 / 668 | Country Meadows Of Wyomissing LLC | 86
Facility
86
PA AVG
83
Rank
#193 / 460 | 7 | 0
Facility
0
PA AVG
4
Rank
#1 / 482 | 42.9%
Facility
42.9%
PA AVG
72.7%
Rank
#49 / 482 | 11
Facility
11
PA AVG
63
Rank
#55 / 482 | 1.6
Facility
1.6
PA AVG
5.7
Rank
#51 / 482 | Profit | 37
Facility
37
PA AVG
76.9
Rank
#298 / 361 | 1.00 |
46.3%
Facility
46.3%
PA AVG
68.8%
Rank
#435 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Westlake Woods by New Perspective |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Erie (Stonegate) | 79
Facility
79
PA AVG
94
Rank
#306 / 555 | Yes |
48
Facility
48
PA AVG
46
Rank
#304 / 668 | Erie Ops LLC | 63
Facility
63
PA AVG
83
Rank
#429 / 460 | 12 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 83.3%
Facility
83.3%
PA AVG
72.7%
Rank
#395 / 482 | 136
Facility
136
PA AVG
63
Rank
#432 / 482 | 11.3
Facility
11.3
PA AVG
5.7
Rank
#449 / 482 | Profit | 58
Facility
58
PA AVG
76.9
Rank
#228 / 361 | 1.38 |
55.7%
Facility
55.7%
PA AVG
68.8%
Rank
#379 / 485 | - | - |
| Brookside at Cross Keys Village |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
ADC Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | New Oxford | 36
Facility
36
PA AVG
94
Rank
#518 / 555 | No |
63
Facility
63
PA AVG
46
Rank
#194 / 668 | The Brethren Home Community | 93
Facility
93
PA AVG
83
Rank
#85 / 460 | 3 | 0
Facility
0
PA AVG
4
Rank
#1 / 482 | 66.7%
Facility
66.7%
PA AVG
72.7%
Rank
#223 / 482 | 7
Facility
7
PA AVG
63
Rank
#33 / 482 | 2.3
Facility
2.3
PA AVG
5.7
Rank
#104 / 482 | Non-Profit | - | - |
94.4%
Facility
94.4%
PA AVG
68.8%
Rank
#20 / 485 | - | - |
The legal owner and operator of Brookside at Cross Keys Village is The Brethren Home Community.
Brookside at Cross Keys Village has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, Brookside at Cross Keys Village's license number is 333180.
According to PA state health department records, Brookside at Cross Keys Village's license expires on February 15, 2027.
Brookside at Cross Keys Village's occupancy is 94%.
Brookside at Cross Keys Village is registered as a non-profit in PA.
Brookside at Cross Keys Village has 36 beds.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
