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Enjoy authentic hospitality and compassionate care with Grand Brook Memory Care of Greenwood, an excellent senior living community that is conveniently located in Greenwood, IN. The community is designed to cater to the unique needs of residents living with Alzheimer’s and other forms of memory loss, offering them specialized memory care services. Residents here enjoy the privacy of their own residence and an abundance of spacious and elegant living spaces that fosters socialization and meaningful engagement.
With over 25 years of experience in memory care and excellent team of specially trained caregivers, the community guarantees its residents a well-cared for and fulfilling living experience. The community takes pride in their Life Engagement Program that provides residents with an array of carefully curated activities like live music, exercise, gardening, art classes and games. At Grand Brook Memory Care of Greenwood, residents receive the individual attention and specialized care they deserve.
Lower than the Indiana average: 68.1%Grand Brook Memory Care of Greenwood is legally operated by Grand Brook Memory Care Of Greenwood, Llc, and administrated by Milissa Downs.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.
13 points above the Indiana average for assisted living residences (83/100)
Rank #23 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 23rd out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 96 out of 100. Letter grade A. 13 points above the Indiana average for assisted living residences (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 36 | This facility has 72% fewer total deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 36).↓ 72% better Rank #69 / 386 Total deficiencies — State benchmarked This home is ranked 69th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 2.5 | 9 | This facility has 72% fewer deficiencies per year than a typical Indiana assisted living residence (2.5 vs. IN avg 9).↓ 72% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better Rank #81 / 386 Deficiencies per inspection — State benchmarked This home is ranked 81st out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 8 | 19 | This facility has 58% fewer total visits than a typical Indiana assisted living residence (8 vs. IN avg 19).↓ 58% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 2 | 7 | This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 25% | 37% | This facility has 12 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (25% vs. IN avg 37%).↓ 12% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 6 | 13 | This facility has 54% fewer inspections than a typical Indiana assisted living residence (6 vs. IN avg 13).↓ 54% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 6 | 8 | This facility has 25% fewer complaint visits than a typical Indiana assisted living residence (6 vs. IN avg 8).↓ 25% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Room Sizes: 280-300 / 322 / 360-380 / 578 / 623 sq ft
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Parking Available
5.1 miles from city center
Estimated distance in miles from Greenwood's city center to Grand Brook Memory Care of Greenwood's address, calculated via Google Maps.
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Grand Brook Memory Care of Greenwood is located in Greenwood, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Greenwood Village South |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Greenwood | 207
Facility
207
IN AVG
116
Rank
#27 / 437 | Yes |
50
Facility
50
IN AVG
37
Rank
#205 / 587 | Private Rooms / Semi-Private Rooms | 45
Facility
45
IN AVG
8
Rank
#14 / 378 | - | A+ | Pamela Seegers | Johnson Memorial Hospital | Alexa Ulrey | 83
Facility
83
IN AVG
83
Rank
#151 / 384 | 11 | 2
Facility
2
IN AVG
5
Rank
#50 / 352 | 38
Facility
38
IN AVG
36
Rank
#192 / 386 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#121 / 386 |
| Bickford of Greenwood |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greenwood | 82
Facility
82
IN AVG
116
Rank
#321 / 437 | Yes |
50
Facility
50
IN AVG
37
Rank
#205 / 587 | Private Rooms / Semi-Private Rooms | 1
Facility
1
IN AVG
8
Rank
#130 / 378 |
53.7%
Facility
53.7%
IN AVG
66.4%
Rank
#305 / 404 | - | Jamie Langhans | Bickford Of Greenwood, LLC | Rhea Barker | 79
Facility
79
IN AVG
83
Rank
#209 / 384 | 15 | 8
Facility
8
IN AVG
5
Rank
#297 / 352 | 21
Facility
21
IN AVG
36
Rank
#131 / 386 | 1.2
Facility
1.2
IN AVG
1.9
Rank
#75 / 386 |
| Grand Brook Memory Care of Greenwood |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenwood | 36
Facility
36
IN AVG
116
Rank
#428 / 437 | No |
29
Facility
29
IN AVG
37
Rank
#337 / 587 | Private Rooms / Semi-Private Rooms | 1
Facility
1
IN AVG
8
Rank
#130 / 378 |
61.1%
Facility
61.1%
IN AVG
66.4%
Rank
#254 / 404 | - | Milissa Downs | Grand Brook Memory Care Of Greenwood, LLC | Marsha Metzger | 96
Facility
96
IN AVG
83
Rank
#23 / 384 | 6 | 1
Facility
1
IN AVG
5
Rank
#1 / 352 | 10
Facility
10
IN AVG
36
Rank
#69 / 386 | 1.3
Facility
1.3
IN AVG
1.9
Rank
#81 / 386 |
| Independence Village of Greenwood |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Greenwood | - | Yes |
27
Facility
27
IN AVG
37
Rank
#347 / 587 | Private Rooms / Semi-Private Rooms | - | - | - | - | - | - | - | - | - | - | - |
Marsha Metzger is the Director of Nursing at Grand Brook Memory Care of Greenwood.
Grand Brook Memory Care of Greenwood has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Grand Brook Memory Care of Greenwood's license number is 25-014426-1.
According to IN state health department records, Grand Brook Memory Care of Greenwood's license expires on February 28, 2026.
Grand Brook Memory Care of Greenwood's occupancy is 61%.
Yes — see the floorplan options available at Grand Brook Memory Care of Greenwood on this page.
Milissa Downs is the administrator of Grand Brook Memory Care of Greenwood.
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