Ivy Terrace at Santa Ana
Ivy Terrace at Santa Ana
Overview of Ivy Terrace at Santa Ana
Under Judith Torres’ administration, Ivy Terrace at Santa Ana is a community operated by Welltower Tenant Group and managed by Oakmont Management Group. The home occupies a 72-bed facility that opened 3 years ago and sits in one of Santa Ana’s most walkable neighborhoods, with a Walk Score of 99. This makes it exceptionally easy for residents and families to navigate on foot in the surrounding area.
The community offers rehabilitation services, respite care, and licensed nursing support around the clock. 24/7 staffing ensures residents can access trained nurses and certified nursing assistants all day, foundational for ongoing care and support. Dining reflects a restaurant-style approach, with occupants offered a choice of entrees at each meal instead of one prepared option. This gives residents agency in their daily dining experience and handles diverse preferences. Beyond meals, the community supplies thoughtful activities designed to spark engagement and joy among residents. For everyday comfort, residents benefit from on-site amenities, including a bistro, housekeeping and personal care services, and transportation support. Such services reduce friction in daily life and help residents maintain independence in the most relevant activities.
72-bed community Rank #976 / 1645Bed count — State benchmarkedThis home is ranked 976th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
3 years in operation Rank #1237 / 1507Years in operation — State benchmarkedThis home is ranked 1237th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 99 / 100 Rank #2 / 2057Walk Score — State benchmarkedThis home is ranked 2nd out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeResidential Care Elderly
StatusClosed
IssuanceJune 14, 2023
CountyOrange
RCFE Number306006764
State License TypesRCFE #306006764
Ivy Terrace at Santa Ana is legally operated by Welltower Tenant Group LLC and Oakmont Mgmt Group LLC, and administered by Judith Torres.
Grab Bars
Emergency SystemsYes
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Bistro
Transportation
Housekeeping
Activities
Wellness ProgramEverYou program
Branded ProgramsEverYou
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. CA average
0 Worse
No metrics in this bucket.
4 Better
Metrics better than California average:
• Total citations (75% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (75% below)
• Citations per inspection (95% below)
• Total citations (75% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (75% below)
• Citations per inspection (95% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 12 | This facility has 75% fewer total citations than a typical California assisted living residence (3 vs. CA avg 12).↓ 75% better |
|
Serious citations (Type A)
Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #724 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 724th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 1 | 4 | This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 4 | This facility has 95% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 4).↓ 95% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
| 15 | 16 | This facility has had 6% fewer total inspections than the California average (15 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 6% fewer |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 5 | 13 | This facility has had 62% fewer complaint visits than the California average (5 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 62% fewer Rank #589 / 1387 Complaint visits — State benchmarked This home is ranked 589th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 8 | 7 | This facility has had 14% more other visits than the California average (8 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has had 50% fewer official inspections than the California average (2 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer |
What does this home offer?
Pets Allowed
Compare Memory Care around the area
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
|
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
|
Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reata Glen | MC AL IL NH SNF | Mission Viejo | 840
Facility
840
CA AVG
103
Rank
#2 / 1,645 | No |
2
Facility
2
CA AVG
58
Rank
#2,042 / 2,057 | 10 | 0
Facility
0
CA AVG
13
Rank
#1 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 12
Facility
12
CA AVG
13
Rank
#605 / 1,507 |
80.6%
Facility
80.6%
CA AVG
75.9%
Rank
#664 / 1,452 | B- | Reat Glen Orange County Ccrc | 1 Bed / 2 Bed / 3 Bed |
| San Francisco Towers | MC AL IL | San Francisco (Cathedral Hill) | 350
Facility
350
CA AVG
103
Rank
#36 / 1,645 | Yes |
99
Facility
99
CA AVG
58
Rank
#2 / 2,057 | 13 | 5
Facility
5
CA AVG
13
Rank
#589 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 28
Facility
28
CA AVG
13
Rank
#156 / 1,507 |
100.0%
Facility
100.0%
CA AVG
75.9%
Rank
#1 / 1,452 | - | Front Porch Communities And Services | 1 Bed / 2 Bed |
| The Watermark at Napa Valley | MC AL IL | Napa | 240
Facility
240
CA AVG
103
Rank
#99 / 1,645 | No |
51
Facility
51
CA AVG
58
Rank
#1,323 / 2,057 | 9 | 2
Facility
2
CA AVG
13
Rank
#325 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 28
Facility
28
CA AVG
13
Rank
#156 / 1,507 |
77.5%
Facility
77.5%
CA AVG
75.9%
Rank
#729 / 1,452 | A+ | 4055 Solano Ave Opco LLC And Atsc II LLC | Studio / 1 Bed / 2 Bed |
| Ivy Terrace at Santa Ana | MC | Santa Ana | 72
Facility
72
CA AVG
103
Rank
#976 / 1,645 | Yes |
99
Facility
99
CA AVG
58
Rank
#2 / 2,057 | 15 | 5
Facility
5
CA AVG
13
Rank
#589 / 1,387 | 2
Facility
2
CA AVG
3
Rank
#724 / 1,433 | 3
Facility
3
CA AVG
13
Rank
#1,237 / 1,507 | - | - | Welltower Tenant Group LLC And Oakmont Mgmt Group LLC | - |
| Providence Place | MC AL RC | San Francisco (Lower Pacific Heights) | 34
Facility
34
CA AVG
103
Rank
#1,237 / 1,645 | No |
95
Facility
95
CA AVG
58
Rank
#66 / 2,057 | 7 | 3
Facility
3
CA AVG
13
Rank
#442 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 26
Facility
26
CA AVG
13
Rank
#247 / 1,507 |
100.0%
Facility
100.0%
CA AVG
75.9%
Rank
#1 / 1,452 | C+ | Knop, Roman & Knop, Galina | Studio / Semi-Private Rooms |
Frequently Asked Questions about Ivy Terrace at Santa Ana
Who is the owner of Ivy Terrace at Santa Ana?
Ivy Terrace at Santa Ana is legally operated by Welltower Tenant Group LLC and Oakmont Mgmt Group LLC, and administered by Judith Torres.
Is Ivy Terrace at Santa Ana in a walkable area?
Ivy Terrace at Santa Ana has a walk score of 99. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
How long has Ivy Terrace at Santa Ana been in business?
Ivy Terrace at Santa Ana has been operating for approximately 3 years, based on available licensing and registration records.
Are pets allowed at Ivy Terrace at Santa Ana?
Yes, Ivy Terrace at Santa Ana allows residents to bring their pets.
Who is the administrator of Ivy Terrace at Santa Ana?
Judith Torres is the administrator of Ivy Terrace at Santa Ana.
How many beds does Ivy Terrace at Santa Ana have?
Ivy Terrace at Santa Ana has 72 beds.
Has Ivy Terrace at Santa Ana had any citations?
Ivy Terrace at Santa Ana has had 3 reported citations since 2023 according to records from California Department of Social Services (CDSS).
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