Total staff
67
Employees
64
Contractors
3
Absolute Care
Nursing Home, Assisted Living & Memory Care · Mesa, AZ
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Absolute Care
Nursing Home, Assisted Living & Memory Care · Mesa, AZ
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Absolute Care is a 59-bed nursing home and memory care community located at 3841 East Isabella Avenue in Mesa, Maricopa County, Arizona, privately owned and operated by Manuel De La Torre. The facility provides assisted living and memory care services to residents across the greater Phoenix area, with private or semi-private room accommodations, dining services, beauty treatments, and recreational programming. The facility accepts Medicare and Medicaid, with 96.6% of its current census Medicaid-financed.
The facility’s one-star CMS overall rating reflects significant challenges on health inspections, where performance falls 63.9% below the Arizona state average. No federal penalties or payment denials were reported in the past three years.
On the staffing front, Absolute Care stands apart: nursing hours of 3 hours 46 minutes per resident per day run 31.7% above state norms, positioning the facility 40th among 72 Arizona skilled nursing homes in adjusted nursing care.
Current occupancy of 56.1% sits well below the Arizona average, indicating substantial availability for new admissions. The community’s quality-of-care data shows pronounced contrasts. Residents experience zero falls with major injury; a standout outcome with similarly strong marks on functional decline, depression screening, and weight management. By contrast, high-risk pressure ulcer rates reach 11.3%, nearly 2.5 times the state average, and antipsychotic medication initiation in short-stay residents occurs at a rate nine times higher than Arizona benchmarks, signaling potential overuse of behavioral medication in the rehabilitation population.
A resident council convenes regularly to address facility policies and resident quality of life.
Absolute Care suits Medicaid-funded long-term care residents in Maricopa County, particularly those in assisted living or memory care settings without geographic constraints on placement options.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 40th out of 72 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 40th out of 72 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 46m per day
Rank #40 / 72Nurse hours — State benchmarkedThis home is ranked 40th out of 72 homes in Arizona for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 72 Arizona SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Arizona avg
-7%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 37m per day | ▼ 28% State avg: 3h 37m per day · National avg: 3h 25m per day |
Capacity and availability
This home usually has availability
Occupancy rate
56.1%
Rank #56 / 77Occupancy rate — State benchmarkedThis home is ranked 56th out of 77 homes in Arizona for occupancy rate. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 77. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walk Score: 38 / 100 Rank #387 / 819Walk Score — State benchmarkedThis home is ranked 387th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.14 : 1
37% fewer staff per resident than Arizona average
Avg staff/day
23
Average shift
8.8 hours
0% compared with Arizona average
Total staff hours (quarter)
18,647
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 7 RN Staff are full-time employees. No contractors work on this role.
7
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.3 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.7 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 27 CNA Staff are full-time employees. No contractors work on this role.
27
All 27 CNA Staff are full-time employees. No contractors work on this role.
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.4%
82 contractor hours this quarter
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 27 | 0 | 27 | 7,561 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,666 | 92 | 100% | 11.7 |
| Registered Nurse | 7 | 0 | 7 | 1,933 | 85 | 92% | 11.3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,098 | 92 | 100% | 6.9 |
| RN Director of Nursing | 2 | 0 | 2 | 657 | 68 | 74% | 8.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 633 | 63 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 545 | 66 | 72% | 8.3 |
| Administrator | 3 | 0 | 3 | 538 | 59 | 64% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 474 | 58 | 63% | 8.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 302 | 35 | 38% | 8.6 |
| Qualified Social Worker | 1 | 0 | 1 | 112 | 43 | 47% | 2.6 |
| Respiratory Therapist | 1 | 0 | 1 | 46 | 9 | 10% | 5.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 38 | 12 | 13% | 3.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 7 | 8% | 4.5 |
| Medical Director | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
27 Certified Nursing Assistant
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
7 Registered Nurse
% of Days
92%
3 Other Dietary Services Staff
% of Days
100%
2 RN Director of Nursing
% of Days
74%
2 Mental Health Service Worker
% of Days
68%
1 Dietitian
% of Days
72%
3 Administrator
% of Days
64%
1 Nurse Practitioner
% of Days
63%
1 Clinical Nurse Specialist
% of Days
38%
1 Qualified Social Worker
% of Days
47%
1 Respiratory Therapist
% of Days
10%
1 Occupational Therapy Aide
% of Days
13%
1 Occupational Therapy Assistant
% of Days
8%
1 Medical Director
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
35% better than Arizona averageArizona average: 7.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.9
63% better than Arizona averageArizona average: 16.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.0%
Percent of long-stay residents whose need for help with daily activities has increased
6.0%
46% better than Arizona averageArizona average: 11.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
3.2%
Percent of long-stay residents whose ability to move independently worsened
3.2%
80% better than Arizona averageArizona average: 15.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.5%
59% better than Arizona averageArizona average: 20.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Arizona averageArizona average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
11.3%
Percent of long-stay high risk residents with pressure ulcers
11.3%
123% worse than Arizona averageArizona average: 5.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
34% worse than Arizona averageArizona average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.0%
Percent of long-stay residents who lose too much weight
4.0%
26% better than Arizona averageArizona average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arizona averageArizona average: 4.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.7%
Percent of long-stay residents who received an antipsychotic medication
16.7%
63% worse than Arizona averageArizona average: 10.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
In line with Arizona averageArizona average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
In line with Arizona averageArizona average: 94.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
In line with Arizona averageArizona average: 91.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
9.5%
Percent of short-stay residents who newly received an antipsychotic medication
9.5%
835% worse than Arizona averageArizona average: 1.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
59
Medicare
2
3.4% of residents
Medicaid
57
96.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Absolute Care based on CMS SNF Cost Reports.
Occupancy Rate
64.2%
↑ 13.9pp vs 2015
Net Income
$196.2K
↑ ~$370.7K vs 2015
Total Payroll
$3.2M
↑ ~$1.4M vs 2015
Profit Margin
3.7%
↑ 29.4pp vs 2015
Finances and operations
Privately-owned community
Operated by a single business entity.
Home revenue
$5.3M
Privately-owned community
Operated by a single business entity.
Home revenue
$5.3M Rank #78 / 80Revenue — State benchmarkedThis home is ranked 78th out of 80 homes in Arizona for revenue. Shows this facility's annual revenue compared to the Arizona SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #78 / 80Payroll — State benchmarkedThis home is ranked 78th out of 80 homes in Arizona for payroll. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #78 / 80Payroll — State benchmarkedThis home is ranked 78th out of 80 homes in Arizona for payroll. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Recreational Activities
Places of interest near Absolute Care
7.4 miles from city center
Estimated distance in miles from Mesa's city center to Absolute Care's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Arizona
Absolute Care is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Absolute Care
Is Absolute Care in a walkable area?
Absolute Care has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are there photos of Absolute Care?
Yes — there are 5 photos of Absolute Care in the photo gallery on this page.
What is the address of Absolute Care?
Absolute Care is located at 3841 East Isabella Avenue, Mesa, AZ 85206.
What is the phone number of Absolute Care?
(602) 394-2689 will put you in contact with the team at Absolute Care.
Is Absolute Care Medicare or Medicaid certified?
Yes — Absolute Care is a CMS-certified provider of Medicare and Medicaid.
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