Accel at Willow Bend

Accel at Willow Bend is a Nursing Home in Texas

Accel at Willow Bend is a Nursing Home in Texas

Accel at Willow Bend

2620 Communications Pkwy, Plano, TX 75093 View Map

Accel at Willow Bend is a Nursing Home in Texas

Accel at Willow Bend is a Nursing Home in Texas

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Overview of Accel at Willow Bend

Accel at Willow Bend, situated in Plano, TX, is a leading skilled nursing and rehabilitation facility providing a comprehensive array of services. Specializing in skilled nursing, rehabilitation, hospice, and respite care, this community is dedicated to meeting the diverse healthcare needs of its residents. The facility offers 24/7 skilled nursing care, assistance with daily living activities, and a range of therapies including physical, speech, and occupational therapies. Additionally, Accel at Willow Bend provides specialized services such as diabetes management and wound care.

The community boasts a secure and comfortable living environment, with electronically secured premises to prioritize resident safety. Residents can participate in the senior wellness program, as well as enjoy nutritious meals served restaurant-style. Housekeeping, sanitation, and laundry services contribute to a well-maintained living space. Accel at Willow Bend also offers transportation services for outside appointments, and grooming services from an on-site salon and barbershop, ensuring residents have access to both essential services and amenities that enhance their overall well-being.

+1 214-501-4672

Managed by Franchot Pratt

Administrator

Franchot Pratt serves as the Administrator at Accel at Willow Bend, overseeing daily operations and ensuring a supportive environment for residents. He is dedicated to providing quality care and fostering a welcoming community for all.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.46/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 77.8%
Residents per day (avg) 76
Occupancy rate
77.8%
Residents per day (avg)
76

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

56% of new residents, often for short stays.

Typical stay 18 days

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Governmental home
Facility District
Home revenue
$15.1M
Operating deficit
-$4.8K
Governmental home Facility District
Home revenue
$15,095,511.00
Operating deficit
$-4,825.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
28.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.7M
Total costs $15.1M
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 66 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Services

MEDICARE/MEDICAID

About this community

License Status
Active
Facility Type
Nursing
License Date
February 27, 2025
License Expiration
February 27, 2028

Additional licensing details

License number: 145098
Year opened: 12/13/2013
County: COLLIN

Ownership & operating entity

Accel at Willow Bend is administrated by FRANCHOT PRATT.

Management company: PF PLANO SNF OPS, LLC
Owner: SOUTH LIMESTONE HOSPITAL DISTRICT
Ownership type: HOSPITAL DISTRICT/AUTHORITY

Type Of Units

Medicare
46 units
Medicaid and Medicare
64 units
Total beds
110 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Types of Care at Accel at Willow Bend

Skilled Nursing Respite Care Hospice Care
Contact Accel at Willow Bend

Compare Nursing Homes around Plano

The information below is reported by the Texas Health and Human Services Commission.
Life Care Center of Plano
SNF

Nursing Homes 24/7 care needed

Plano
120
No
A+
83
-
57.2%
$11,183,567.00
$5,126,482.00
45.8%
73.70
3/5
3.6577
3/5
3/5
4/5
1
The Park in Plano
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Plano
120
No
D+
79
-
58.1%
$6,807,056.00
$3,823,556.00
56.2%
69.00
2/5
3.3539
3/5
1/5
3/5
-
Accel at Willow Bend
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Plano
100
No
-
66
PF PLANO SNF OPS, LLC
77.8%
$14,297,993.00
$4,360,196.00
30.5%
75.70
2/5
3.4586
1/5
1/5
5/5
1
Landmark of Plano
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Plano
160
No
-
60
LANDMARK OF PLANO REHABILITATION AND NURSING CENTER LLC
41.7%
$4,365,392.00
$2,970,474.00
68%
78.90
1/5
3.3088
2/5
1/5
4/5
2
New Life Care Homes
HC

Home Care

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Plano
-
No
-
34
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Accel at Willow Bend

Address 8.8 miles from city center

Address 2620 Communications Pkwy, Plano, TX 75093

Calculate Travel Distance to Accel at Willow Bend

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

116
Total Staff
93
Employees
23
Contractors
28,072
Total Hours (Quarter)
39
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse117.7 No
Licensed Practical Nurse179 No
Certified Nursing Assistant487.7 No
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
87 staff
8.1hs shift avg
Physicians & Practitioners
5 staff
7.9hs shift avg
Therapy Services
14 staff
6.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7.4hs shift avg
Dietary Services
3 staff
7.3hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
14.8%
of total hours from contractors
4,163 contractor hours this quarter
Qualified Social Worker: 4 Speech Language Pathologist: 4 Dietitian: 1 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 3 Other Dietary Services Staff: 2 Physical Therapy Aide: 3 Other Physician: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4804811,41391100%7.7
Licensed Practical Nurse170175,64691100%9
Registered Nurse110112,06891100%7.7
Medication Aide/Technician7071,70491100%9.5
RN Director of Nursing4041,5256673%8
Qualified Social Worker0441,0917684%7.4
Respiratory Therapy Technician0229277785%6.9
Physical Therapy Assistant0337527481%6.3
Administrator1015126470%8
Mental Health Service Worker1015126470%8
Dietitian0114776268%7.7
Speech Language Pathologist0444286875%6.2
Nurse Practitioner2023204044%8
Physical Therapy Aide0332585459%4.7
Clinical Nurse Specialist2022082426%8
Other Dietary Services Staff0221772629%6.6
Occupational Therapy Assistant0111722%8.5
Medical Director0111622%8
Occupational Therapy Aide0111622%8
Other Physician011411%4

Health Inspection History

Total Health inspections 9
22% above Texas average
Texas average: 7.4

Last Health inspection on Aug 2025

Total Health citations 45
74% above Texas average
Texas average: 25.9

5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 23 citations
Complaint investigations 30 citations
Breakdown of citations
Critical Health citations 2
Near Texas average
Texas average: 2.0
Serious Health citations 4
900% above Texas average
Texas average: 0.4
Moderate Health citations 39

Minor Health citations 0
Citations history (last 3 years)
Environmental moderate citation Aug 21, 2025
Corrected

Infection Control moderate citation Aug 21, 2025
Corrected

Nutrition moderate citation Aug 21, 2025
Corrected

Pharmacy moderate citation Aug 21, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Stone Gate
Resident Census by Payment Source
66 Total Residents
Medicare 6 (9.1%)
Medicaid 40 (60.6%)
Private Pay/Other 20 (30.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 3.3
62% better than Texas average
Texas average: 8.6
Functional decline score 7.9
51% better than Texas average
Texas average: 16.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 7.1%
56% below Texas average.

Walking Ability Worsened 1.9%
88% below Texas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 14.7%
6% below Texas average.
Safety & clinical stability

Falls with Major Injury 2.1%
34% below Texas average.

High Risk Residents with Pressure Ulcers 3.9%
11% below Texas average.

Urinary Tract Infection 0.0%
100% below Texas average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Texas average.

Antipsychotic Use 5.9%
25% below Texas average.
Preventive care

Pneumococcal Vaccine 100.0%
3% above Texas average.

Influenza Vaccine 100.0%
2% above Texas average.
Nutrition & physical health

Lost Too Much Weight 1.3%
62% below Texas average.
Short-stay resident measures
Pneumococcal Vaccine 97.9%

8% better than Texas average
Antipsychotic medication increase 0.4%

74% better than Texas average
Influenza Vaccine 97.6%

11% better than Texas average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $65K
This home paid 20% less in fines than the state average.
Texas average: $80K
Number of Fines 1
This home received 60% fewer fines than the state average.
Texas average: 2.5
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Texas average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 15, 2023
$65K

Last updated: Jan 2026

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Financial Aid for Texas Seniors

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Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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