Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

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Accel at Willow Bend, situated in Plano, TX, is a leading skilled nursing and rehabilitation facility providing a comprehensive array of services. Specializing in skilled nursing, rehabilitation, hospice, and respite care, this community is dedicated to meeting the diverse healthcare needs of its residents. The facility offers 24/7 skilled nursing care, assistance with daily living activities, and a range of therapies including physical, speech, and occupational therapies. Additionally, Accel at Willow Bend provides specialized services such as diabetes management and wound care.
The community boasts a secure and comfortable living environment, with electronically secured premises to prioritize resident safety. Residents can participate in the senior wellness program, as well as enjoy nutritious meals served restaurant-style. Housekeeping, sanitation, and laundry services contribute to a well-maintained living space. Accel at Willow Bend also offers transportation services for outside appointments, and grooming services from an on-site salon and barbershop, ensuring residents have access to both essential services and amenities that enhance their overall well-being.
Franchot Pratt serves as the Administrator at Accel at Willow Bend, overseeing daily operations and ensuring a supportive environment for residents. He is dedicated to providing quality care and fostering a welcoming community for all.
Offers a balance of services and community atmosphere.
Lower occupancy suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
41% of new residents, usually for short-term rehab.
55% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Accel at Willow Bend is administrated by FRANCHOT PRATT.
Key information about the people who lead and staff this community.
Nursing Homes 24/7 care needed
Hospice Care
Nursing Homes 24/7 care needed
Respite Care
Hospice Care
Nursing Homes 24/7 care needed
Respite Care
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Respite Care
Home Care
Hospice Care
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
8.8 miles from city center
2620 Communications Pkwy, Plano, TX 75093
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 7.7 | No |
| Licensed Practical Nurse | 17 | 9 | No |
| Certified Nursing Assistant | 48 | 7.7 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 48 | 0 | 48 | 11,413 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,646 | 91 | 100% | 9 |
| Registered Nurse | 11 | 0 | 11 | 2,068 | 91 | 100% | 7.7 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,704 | 91 | 100% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,525 | 66 | 73% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 1,091 | 76 | 84% | 7.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 927 | 77 | 85% | 6.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 752 | 74 | 81% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 0 | 1 | 1 | 477 | 62 | 68% | 7.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 428 | 68 | 75% | 6.2 |
| Nurse Practitioner | 2 | 0 | 2 | 320 | 40 | 44% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 258 | 54 | 59% | 4.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 208 | 24 | 26% | 8 |
| Other Dietary Services Staff | 0 | 2 | 2 | 177 | 26 | 29% | 6.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 2 | 2% | 8.5 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
| Other Physician | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
Source: CMS Health Citations (Mar 2022 – Aug 2025)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 21, 2025 | D | Environmental | F0919 | Corrected |
| Aug 21, 2025 | D | Infection Control | F0880 | Corrected |
| Aug 21, 2025 | E | Nutrition | F0812 | Corrected |
| Aug 21, 2025 | D | Pharmacy | F0756 | Corrected |
| Aug 21, 2025 | E | Pharmacy | F0761 | Corrected |
| Aug 21, 2025 | D | Quality of Care | F0677 | Corrected |
| Aug 21, 2025 | D | Quality of Care | F0688 | Corrected |
| Aug 21, 2025 | D | Quality of Care | F0690 | Corrected |
| Aug 21, 2025 | D | Quality of Care | F0693 | Corrected |
| Aug 21, 2025 | E | Care Planning | F0655 | Corrected |
| Aug 21, 2025 | D | Care Planning | F0656 | Corrected |
| Aug 21, 2025 | E | Care Planning | F0657 | Corrected |
| Mar 13, 2025 | F | Infection Control | F0880 | Corrected |
| Jul 24, 2024 | E | Infection Control | F0880 | Corrected |
| Jul 24, 2024 | E | Nutrition | F0812 | Corrected |
| Jul 24, 2024 | E | Pharmacy | F0755 | Corrected |
| Jul 24, 2024 | D | Quality of Care | F0677 | Corrected |
| Jul 24, 2024 | E | Quality of Care | F0690 | Corrected |
| Jul 24, 2024 | D | Quality of Care | F0695 | Corrected |
| Jul 24, 2024 | D | Care Planning | F0656 | Corrected |
| Jul 24, 2024 | E | Resident Rights | F0558 | Corrected |
| Jan 09, 2024 | H | Abuse/Neglect | F0600 | Corrected |
| Jan 09, 2024 | H | Abuse/Neglect | F0607 | Corrected |
| Jan 09, 2024 | E | Abuse/Neglect | F0609 | Corrected |
| Jan 09, 2024 | E | Infection Control | F0880 | Corrected |
| Jan 09, 2024 | H | Quality of Care | F0677 | Corrected |
| Dec 28, 2023 | D | Resident Rights | F0620 | Corrected |
| Dec 05, 2023 | D | Resident Rights | F0583 | Corrected |
| Dec 05, 2023 | E | Resident Rights | F0584 | Corrected |
| May 20, 2023 | D | Infection Control | F0880 | Corrected |
| May 20, 2023 | E | Quality of Care | F0677 | Corrected |
| May 20, 2023 | K | Quality of Care | F0692 | Corrected |
| May 20, 2023 | K | Quality of Care | F0693 | Corrected |
| May 20, 2023 | D | Quality of Care | F0695 | Corrected |
| May 20, 2023 | D | Care Planning | F0635 | Corrected |
| May 20, 2023 | E | Care Planning | F0656 | Corrected |
| May 20, 2023 | D | Resident Rights | F0553 | Corrected |
| May 20, 2023 | E | Resident Rights | F0580 | Corrected |
| May 15, 2023 | D | Quality of Care | F0684 | Corrected |
| Mar 24, 2022 | E | Infection Control | F0880 | Corrected |
| Mar 24, 2022 | E | Nutrition | F0803 | Corrected |
| Mar 24, 2022 | E | Nutrition | F0805 | Corrected |
| Mar 24, 2022 | G | Quality of Care | F0688 | Corrected |
| Mar 24, 2022 | E | Quality of Care | F0689 | Corrected |
| Mar 24, 2022 | D | Care Planning | F0656 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Showing all 1 penalties (May 2023 - May 2023)
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