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New Life Care Homes
Nursing Home & Skilled Nursing · Plano, TX
Elegant dining room set for a meal Cozy resident bedroom with artwork and natural light

New Life Care Homes

Nursing Home & Skilled Nursing · Plano, TX
7924 Hazeltine Dr, Plano, TX 75025 View map Calculator: See prices in your area
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Overview of New Life Care Homes

New Life Care Homes is an affordable, safe, and convenient assisted living where residents truly feel at home. Their mission is to meet and exceed the needs of loved ones by providing compassionate and customizable services. Focused on a holistic approach, New Life Care Homes caregivers strive to offer a balanced mix of physical, spiritual, and social activities, ensuring each resident’s mental and physical well-being. With a commitment to creating a foundation for care, the community values a warm and supportive environment where individuals can age with dignity and comfort.

The amenities and facilities at New Life Care Homes are designed to enhance the quality of life for residents. In the nursing home setting, 24/7 emergency care, personal care, dementia/Alzheimer’s care, and supplemental hospice care are provided. The community offers companionship, meal preparation, and laundry services, ensuring a comfortable and nurturing environment. New Life Care Homes is dedicated to providing caregivers for various specialized needs, including dementia, Alzheimer’s, chronic care, post-stroke care, cardiovascular care, Parkinson’s care, old age, and disability. The community strives to offer comprehensive care that promotes well-being and independence.

Facility Direct Line (972) 612-1700
Facility Direct Line (972) 612-1700

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Texas averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
32m
+23% State avg: 26m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 17m
+35% State avg: 57m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 11m
+8% State avg: 2h 1m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 24m
+14% State avg: 2h 59m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
10m
+150% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
22m
+5% State avg: 21m per day · National avg: 29m per day

All 6 underlying metrics are above the state average

Standout metric: Physical Therapist is +150% above Texas average

By The Numbers

Community insights.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #865 / 1345Walk Score — State benchmarkedThis home is ranked 865th out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
34 / 100

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.11
In line with Texas average

Texas average: 2.13

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.66
68% better than Texas average

Texas average: 2.07

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.2%
5% worse than Texas average

Texas average: 25.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.1%
41% better than Texas average

Texas average: 12.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
30% better than Texas average

Texas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 53.2%
In line with Texas average

Texas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.2%
15% better than Texas average

Texas average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Places of interest near New Life Care Homes

Address 5.9 miles from city center Info Estimated distance in miles from Plano's city center to New Life Care Homes's address, calculated via Google Maps. — 2.01 miles to nearest hospital (Baylor Scott & White Medical Center - Centennial)

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Compare Nursing Homes around Plano

Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Texas average is: 71.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
The Legacy at Willow Bend ★ ★ ★ ★ ★
NH
AL
HC
HOS
IL
MC
SNF
Plano
72
Facility 72
TX AVG 78
Rank #486 / 980
--
5.98
Facility 5.98
TX AVG 3.63
Rank #3 / 234
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +54%+65%
$0
Facility $0
TX AVG $81.8k
Rank #1 / 237
17
Facility 17
TX AVG 25.9
Rank #72 / 234
5.7
Facility 5.7
TX AVG 3.7
Rank #224 / 234
-57A+
45
Facility 45
TX AVG 42
Rank #627 / 1,345
The Legacy Willow Bend, Inc
$22.1MFiscal year ending 09/2023
Facility $22.1MFiscal year ending 09/2023
TX AVG $9.4M
Rank #9 / 218
$13.7MFiscal year ending 09/2023
Facility $13.7MFiscal year ending 09/2023
TX AVG $5.4M
Rank #10 / 218
61.9%Fiscal year ending 09/2023
Facility 61.9%Fiscal year ending 09/2023
TX AVG 71.6%
Rank #83 / 199
676189
Life Care Center of Plano ★ ★ ★ ★ ☆
NH
SNF
Plano
120
Facility 120
TX AVG 78
Rank #192 / 980
55.8%
Facility 55.8%
TX AVG 71.2%
Rank #136 / 163
-22%
3.65
Facility 3.65
TX AVG 3.63
Rank #86 / 234
 ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -35%0%
$8.3k
Facility $8.3k
TX AVG $81.8k
Rank #71 / 237
19
Facility 19
TX AVG 25.9
Rank #99 / 234
3.8
Facility 3.8
TX AVG 3.7
Rank #163 / 234
167A+
83
Facility 83
TX AVG 42
Rank #23 / 1,345
-
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
TX AVG $9.4M
Rank #94 / 218
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
TX AVG $5.4M
Rank #63 / 218
65.5%Fiscal year ending 12/2023
Facility 65.5%Fiscal year ending 12/2023
TX AVG 71.6%
Rank #62 / 199
455864
The Park in Plano ★ ★ ★ ☆ ☆
NH
SNF
Plano
120
Facility 120
TX AVG 78
Rank #192 / 980
60.9%
Facility 60.9%
TX AVG 71.2%
Rank #126 / 163
-14%
3.21
Facility 3.21
TX AVG 3.63
Rank #141 / 234
 ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ +5%-12%
$0
Facility $0
TX AVG $81.8k
Rank #1 / 237
35
Facility 35
TX AVG 25.9
Rank #192 / 234
3.5
Facility 3.5
TX AVG 3.7
Rank #144 / 234
-73C-
79
Facility 79
TX AVG 42
Rank #38 / 1,345
-
$6.3MFiscal year ending 12/2023
Facility $6.3MFiscal year ending 12/2023
TX AVG $9.4M
Rank #171 / 218
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
TX AVG $5.4M
Rank #140 / 218
66.4%Fiscal year ending 12/2023
Facility 66.4%Fiscal year ending 12/2023
TX AVG 71.6%
Rank #61 / 199
675113
The Collinwood Care Center ★ ★ ☆ ☆ ☆
NH
PC
SNF
Plano
120
Facility 120
TX AVG 78
Rank #192 / 980
48.7%
Facility 48.7%
TX AVG 71.2%
Rank #146 / 163
-32%
3.44
Facility 3.44
TX AVG 3.63
Rank #101 / 234
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -22%-5%
$78.6k
Facility $78.6k
TX AVG $81.8k
Rank #188 / 237
22
Facility 22
TX AVG 25.9
Rank #129 / 234
3.7
Facility 3.7
TX AVG 3.7
Rank #157 / 234
358A+
55
Facility 55
TX AVG 42
Rank #384 / 1,345
Dsj Healthcare Inc$7.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$3.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.46.9%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.675453
Nursing Home Explorer

Financial Assistance for
Nursing Home in Texas

New Life Care Homes is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about New Life Care Homes

What neighborhood is New Life Care Homes in?

New Life Care Homes is in the Parkdale neighborhood of Plano.

Is New Life Care Homes in a walkable area?

New Life Care Homes has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at New Life Care Homes?

No, New Life Care Homes has a no-pet policy.

Are there photos of New Life Care Homes?

Yes — there are 2 photos of New Life Care Homes in the photo gallery on this page.

What is the address of New Life Care Homes?

New Life Care Homes is located at 7924 Hazeltine Dr, Plano, TX 75025.

What is the phone number of New Life Care Homes?

(972) 612-1700 will put you in contact with the team at New Life Care Homes.

Is New Life Care Homes Medicare or Medicaid certified?

New Life Care Homes is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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