Occupancy rate
78%
In line with Texas averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Plano
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Accel at Willow Bend
Nursing Home in Plano
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Accel at Willow Bend
Overview of Accel at Willow Bend
Accel at Willow Bend, situated in Plano, TX, is a leading skilled nursing and rehabilitation facility providing a comprehensive array of services. Specializing in skilled nursing, rehabilitation, hospice, and respite care, this community is dedicated to meeting the diverse healthcare needs of its residents. The facility offers 24/7 skilled nursing care, assistance with daily living activities, and a range of therapies including physical, speech, and occupational therapies. Additionally, Accel at Willow Bend provides specialized services such as diabetes management and wound care.
The community boasts a secure and comfortable living environment, with electronically secured premises to prioritize resident safety. Residents can participate in the senior wellness program, as well as enjoy nutritious meals served restaurant-style. Housekeeping, sanitation, and laundry services contribute to a well-maintained living space. Accel at Willow Bend also offers transportation services for outside appointments, and grooming services from an on-site salon and barbershop, ensuring residents have access to both essential services and amenities that enhance their overall well-being.
Franchot Pratt serves as the Administrator at Accel at Willow Bend, overseeing daily operations and ensuring a supportive environment for residents. He is dedicated to providing quality care and fostering a welcoming community for all.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
110
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.8%
Residents per day (avg)
76
Occupancy rate
77.8%
Residents per day (avg)
76
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
56% of new residents, often for short stays.
Typical stay
18 days
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$15.1M
Operating deficit
-$4.8K
Governmental community
Operated by state authorities.
Home revenue
$15.1M
Operating deficit
-$4.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.1M
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 66 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Services
About this community
Occupancy
In line with Texas averageOccupied beds
86 / 110
Average residents
75 per day
Facility TypeNursing
StatusActive
IssuanceFebruary 27, 2025
ExpirationFebruary 27, 2028
CountyCOLLIN
License Number145098
Year Opened12/13/2013
Accel at Willow Bend is administrated by Franchot Pratt.
Management CompanyPF PLANO SNF OPS, LLC
OwnerSOUTH LIMESTONE HOSPITAL DISTRICT
Ownership TypeHOSPITAL DISTRICT/AUTHORITY
Medicare
46 units
Medicaid and Medicare
64 units
Total beds
110 units
Staffing
Key information about the people who lead and staff this community.
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Specific ProgramsSkilled Nursing, Respite Care, Rehabilitation to Home, Long Term Care, Outpatient Rehabilitation
Types of Care at Accel at Willow Bend
Skilled Nursing
Respite Care
Hospice Care
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
10 visits/inspections
6 visits/inspections triggered by complaints
4 routine inspections
Results
9 with issues
1 without issues
Show Inspection Reports
Latest inspection
Date
August 21, 2025
Routine57 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Texas average: 32 deficiencies
Health Inspection History
Inspections
Total health inspections
9
Texas average 7.4
Last Health inspection on Aug 2025
Total health citations
45
Texas average 25.9
Citations per inspection
5
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 45 citations resulted from standard inspections; 22 of 45 resulted from complaint investigations; and 8 of 45 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
In line with Texas averageTexas average: 2
Serious Health citations
4
4
900% worse than Texas averageTexas average: 0.4
2 critical citations
4 serious citations
39 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 21, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 21, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 21, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Plano The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
Life Care Center of Plano
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Plano
120
57.2%
-10%
3.66
+1%
1
19
3.8
1
74
A+
83
-
$11.2M
$5.1M
45.8%
455864
The Park in Plano
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Plano
120
58.1%
-8%
3.35
-8%
0
35
3.5
0
69
D+
79
-
$6.8M
$3.8M
56.2%
675113
Accel at Willow Bend
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Plano
100
77.8%
+23%
3.46
-5%
1
45
5.0
6
76
-
66
Pf Plano Snf Ops, Llc
$14.3M
$4.4M
30.5%
676349
Landmark of Plano
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Plano
160
41.7%
-34%
3.31
-9%
2
41
3.4
3
79
-
60
Landmark Of Plano Rehabilitation And Nursing Center Llc
$4.4M
$3.0M
68%
455861
Places of interest near Accel at Willow Bend
8.8 miles from city center — 0.55 miles to nearest hospital (Texas Back Institute - Plano)
Calculate Travel Distance to Accel at Willow Bend
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
116
Employees
93
Contractors
23
Staff to resident ratio
1.76:1
17% better than Texas averageTexas average ratio: 1.51:1
Avg staff/day
39
Average shift
7.9 hours
0% compared with Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
28,072
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
14.8%
4,163 contractor hours this quarter
Qualified Social Worker: 4
Speech Language Pathologist: 4
Physical Therapy Assistant: 3
Physical Therapy Aide: 3
Respiratory Therapy Technician: 2
Other Dietary Services Staff: 2
Dietitian: 1
Other Physician: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 48 | 0 | 48 | 11,413 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,646 | 91 | 100% | 9 |
| Registered Nurse | 11 | 0 | 11 | 2,068 | 91 | 100% | 7.7 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,704 | 91 | 100% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,525 | 66 | 73% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 1,091 | 76 | 84% | 7.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 927 | 77 | 85% | 6.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 752 | 74 | 81% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 0 | 1 | 1 | 477 | 62 | 68% | 7.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 428 | 68 | 75% | 6.2 |
| Nurse Practitioner | 2 | 0 | 2 | 320 | 40 | 44% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 258 | 54 | 59% | 4.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 208 | 24 | 26% | 8 |
| Other Dietary Services Staff | 0 | 2 | 2 | 177 | 26 | 29% | 6.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 2 | 2% | 8.5 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
| Other Physician | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
48 Certified Nursing Assistant
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
11 Registered Nurse
% of Days
100%
7 Medication Aide/Technician
% of Days
100%
4 RN Director of Nursing
% of Days
73%
4 Qualified Social Worker
% of Days
84%
2 Respiratory Therapy Technician
% of Days
85%
3 Physical Therapy Assistant
% of Days
81%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
70%
1 Dietitian
% of Days
68%
4 Speech Language Pathologist
% of Days
75%
2 Nurse Practitioner
% of Days
44%
3 Physical Therapy Aide
% of Days
59%
2 Clinical Nurse Specialist
% of Days
26%
2 Other Dietary Services Staff
% of Days
29%
1 Occupational Therapy Assistant
% of Days
2%
1 Medical Director
% of Days
2%
1 Occupational Therapy Aide
% of Days
2%
1 Other Physician
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
66 residents
Residents by payment source
Medicare
6 residents (9.1%)
Medicaid
40 residents (60.6%)
Private pay or other
20 residents (30.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
62% better than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.9
51% better than Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
56% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
1.9%
Percent of long-stay residents whose ability to move independently worsened
1.9%
88% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.7%
6% better than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
34% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
11% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.3%
Percent of long-stay residents who lose too much weight
1.3%
62% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.9%
Percent of long-stay residents who received an antipsychotic medication
5.9%
25% better than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
8% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
74% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
11% better than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.7%
24% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.7%
14% worse than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
65.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.4%
22% better than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
49.3%
Rate of successful return to home or community from a skilled nursing facility.
49.3%
In line with Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$65K
20% lower than Texas averageTexas average: $80K
Number of fines
1
60% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$65K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2023
$65K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Accel at Willow Bend based on CMS SNF Cost Reports.
Occupancy Rate
77.8%
↓ 4.9pp vs 2022
Net Income
-$4.8K
↓ ~$221.2K vs 2022
Total Payroll
$4.9M
↓ ~$635.3K vs 2022
Profit Margin
0.0%
↓ 1.4pp vs 2022
Loading trend charts...
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