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Nursing Home in Aurora

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Alden of Waterford

Nursing Home in Aurora

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Alden of Waterford

2021 Randi Dr, Aurora, IL 60504 View map
Overview of Alden of Waterford

Alden of Waterford is known for its comprehensive and integrative approach to specialized care. The home offers a range of rehabilitation services, including orthopedic, cardiac, stroke, pulmonary, and short-term rehabilitation, providing residents with exceptional care and support to promote their recovery and well-being.

Here, residents can enjoy luxury accommodations and an impressive array of amenities, ensuring an extraordinary living experience. The thoughtfully designed facilities feature serene aviaries, a delightful ice cream parlor, and a first-class hair and nail salon, all contributing to a welcoming and rejuvenating environment. The dining experience at Alden of Waterford is meticulously curated as well, offering exquisite culinary offerings that elevate each meal into a delightful gastronomic journey. The community sets the standard for senior care, with every aspect reflecting a commitment to excellence.

(630) 851-7266

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Illinois average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Illinois average: 3.0/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Illinois average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Illinois average: 3.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 9m per day

This home provides 20% less nursing time per resident than the Illinois average.

Illinois average: 3h 57m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 11m per day 44m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 54m per day 2h 8m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 53m per day 3h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 10m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 55m per day 34m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 99

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 78.9%
Residents per day (avg) 80
Occupancy rate
78.9%
Residents per day (avg)
80

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

52% of new residents, often for short stays.

Typical stay 1 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Privately-owned community
Home revenue
$12.6M
Operating loss
-$324.4K
Privately-owned community
Home revenue
$12,573,488.00
Operating loss
$-324,439.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.8M
38.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
Total costs $12.9M
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 51 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
79%
In line with Illinois average
Occupied beds
59 / 75
Average residents 93 per day

Additional Licensing Details

CMS Certification Number146008

Ownership & Operating Entity

Profit Statusfor-profit

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJanine Schoen, Vice President of Operations

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Memory & Specialized Care

1 service
Alzheimer's Certification

Additional Services

3 services
Short-Term Rehabilitation
Transitional Care
Post-Acute Services

Amenities & Lifestyle

9 amenities
Comprehensive Therapy Program
Luxurious Accommodations
Five-Star Restaurant Dining
Four-Course Meals
Complimentary Wifi
Newspaper Delivery
Aviary
Ice Cream Parlor
Hair/Nail Salon
Specific ProgramsOrthopedic Rehabilitation, Cardiac Rehabilitation, NeuroStroke Rehabilitation, Pulmonary Rehabilitation, Short-Term Rehabilitation

Dining & Nutrition

Food DescriptionFive-star restaurant dining with four-course meals at lunch and dinner.

Types of Care at Alden of Waterford

Assisted Living Nursing Home

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

13 visits/inspections

7 visits/inspections triggered by complaints

2 routine inspections

Results

13 with issues

0 without issues

Latest inspection

Date November 16, 2025
Other

35 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Illinois average: 7 deficiencies

Health Inspection History

Inspections
Total health inspections 13

Illinois average 10.4


Last Health inspection on Nov 2025

Total health citations 31

Illinois average 36.8

Citations per inspection
2.38

Illinois average 3.68


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 31 citations resulted from standard inspections; 11 of 31 resulted from complaint investigations; and 2 of 31 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
43% worse than Illinois average

Illinois average: 0.7


Serious Health citations More info 0
100% better than Illinois average

Illinois average: 3.6

1 critical citation More info Illinois average: 0.7

0 serious citations More info Illinois average: 3.6

30 moderate citations More info Illinois average: 32

0 minor citations More info Illinois average: 0.5
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Nov 16, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 04, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. May 30, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. May 30, 2025
Corrected

Compare Nursing Homes around Aurora The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

3 facilities compared · CMS & IL Dept. of Health data · Updated Apr 2026

Filter by care type
Thrive of Fox Valley
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Aurora
68
86.1%
+24%
3.09
+123%
0%
0
23
2.1
0
64
-
79
Ih Fox Valley Llc
$20.5M
$5.9M
28.7%
146194
Alden of Waterford
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Aurora
99
78.9%
+14%
3.15
+56%
+2%
2
31
2.4
1
80
A+
51
Alden Of Waterford Investments Llc
$12.4M
$4.8M
38.8%
146008
Elmwood Terrace
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Aurora
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
52
-
-
-
-
-

Places of interest near Alden of Waterford

Address 4.1 miles from city center — 0.67 miles to nearest hospital (Rush Copley Medical Center)

Address 2021 Randi Dr, Aurora, IL 60504

Calculate Travel Distance to Alden of Waterford

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 305
Employees 92
Contractors 213
Staff to resident ratio 4.07:1
114% better than Illinois average

Illinois average ratio: 1.90:1

Avg staff/day 51
Average shift 7.5 hours
0% compared with Illinois average

Illinois average: 7.6 hours

Total staff hours (quarter) 34,695
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 67
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 146
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

25.1%

8,725 contractor hours this quarter

Certified Nursing Assistant: 98 Registered Nurse: 43 Licensed Practical Nurse: 21 Physical Therapy Assistant: 16 Speech Language Pathologist: 13 Respiratory Therapy Technician: 10 Physical Therapy Aide: 3 Qualified Social Worker: 3 Occupational Therapy Aide: 2 Medical Director: 2 Therapeutic Recreation Specialist: 1 Other Social Services Staff: 1
Staff by category
Certified Nursing Assistant489814614,29691100%7.4
Registered Nurse2443677,79591100%8.8
Licensed Practical Nurse721282,0598897%8.8
Speech Language Pathologist013131,9778695%6.5
Physical Therapy Assistant016161,5758088%6.3
Respiratory Therapy Technician010101,1658897%5.4
Other Dietary Services Staff4041,12891100%6.3
Clinical Nurse Specialist2029436673%7.6
Mental Health Service Worker1014586066%7.6
Administrator1014565763%8
Physical Therapy Aide0334506369%7.1
Nurse Practitioner1014335763%7.6
RN Director of Nursing1014105358%7.7
Dietitian2023504954%7.1
Nurse Aide in Training1013364044%8.4
Therapeutic Recreation Specialist0113345965%5.7
Qualified Social Worker0332816470%4.2
Occupational Therapy Aide0221913437%5.4
Medical Director022592123%2.8
Other Social Services Staff011411%4
146 Certified Nursing Assistant
% of Days 100%
67 Registered Nurse
% of Days 100%
28 Licensed Practical Nurse
% of Days 97%
13 Speech Language Pathologist
% of Days 95%
16 Physical Therapy Assistant
% of Days 88%
10 Respiratory Therapy Technician
% of Days 97%
4 Other Dietary Services Staff
% of Days 100%
2 Clinical Nurse Specialist
% of Days 73%
1 Mental Health Service Worker
% of Days 66%
1 Administrator
% of Days 63%
3 Physical Therapy Aide
% of Days 69%
1 Nurse Practitioner
% of Days 63%
1 RN Director of Nursing
% of Days 58%
2 Dietitian
% of Days 54%
1 Nurse Aide in Training
% of Days 44%
1 Therapeutic Recreation Specialist
% of Days 65%
3 Qualified Social Worker
% of Days 70%
2 Occupational Therapy Aide
% of Days 37%
2 Medical Director
% of Days 23%
1 Other Social Services Staff
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
75 residents
Residents by payment source
Medicare
34 residents (45.3%)
Medicaid
36 residents (48%)
Private pay or other
5 residents (6.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.9
8% better than Illinois average

Illinois average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.9
15% better than Illinois average

Illinois average: 18.6

Long-stay resident measures
Average Illinois avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.6%
51% better than Illinois average

Illinois average: 15.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.6%
15% better than Illinois average

Illinois average: 18.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.3%
12% worse than Illinois average

Illinois average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.5%
34% worse than Illinois average

Illinois average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 12.2%
131% worse than Illinois average

Illinois average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
37% better than Illinois average

Illinois average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.5%
32% better than Illinois average

Illinois average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.3%
81% better than Illinois average

Illinois average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.7%
37% better than Illinois average

Illinois average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 71.4%
20% worse than Illinois average

Illinois average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 70.6%
23% worse than Illinois average

Illinois average: 91.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.95
5% better than Illinois average

Illinois average: 2.05

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.26
In line with Illinois average

Illinois average: 2.25

Short-stay resident measures
Above average Illinois avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 46.0%
33% worse than Illinois average

Illinois average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
50% better than Illinois average

Illinois average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 31.3%
50% worse than Illinois average

Illinois average: 63.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.1%
In line with Illinois average

Illinois average: 26.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.5%
11% better than Illinois average

Illinois average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.2%
57% worse than Illinois average

Illinois average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 64.3%
20% better than Illinois average

Illinois average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.2%
17% better than Illinois average

Illinois average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $116K
19% lower than Illinois average

Illinois average: $143K

Number of fines 2
33% fewer fines than Illinois average

Illinois average: 3.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Illinois average

Illinois average: 1.1

Fines amount comparison
Fines amount comparison
This facility $116K
Illinois average $143K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 4, 2024
$106K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 26, 2023
$10K

Last updated: Jan 2026

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Financial Aid for Illinois Seniors

Get financial aid guidance

Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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