Alden of Waterford

Alden of Waterford is a Nursing Home in Illinois

Alden of Waterford is a Nursing Home in Illinois

Alden of Waterford

2021 Randi Dr, Aurora, IL 60504 View Map

Alden of Waterford is a Nursing Home in Illinois

Alden of Waterford is a Nursing Home in Illinois

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Overview of Alden of Waterford

Alden of Waterford is known for its comprehensive and integrative approach to specialized care. The home offers a range of rehabilitation services, including orthopedic, cardiac, stroke, pulmonary, and short-term rehabilitation, providing residents with exceptional care and support to promote their recovery and well-being.

Here, residents can enjoy luxury accommodations and an impressive array of amenities, ensuring an extraordinary living experience. The thoughtfully designed facilities feature serene aviaries, a delightful ice cream parlor, and a first-class hair and nail salon, all contributing to a welcoming and rejuvenating environment. The dining experience at Alden of Waterford is meticulously curated as well, offering exquisite culinary offerings that elevate each meal into a delightful gastronomic journey. The community sets the standard for senior care, with every aspect reflecting a commitment to excellence.

(630) 851-7266

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.15/day Illinois avg: 3.10/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Illinois avg: 2.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Illinois avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Illinois avg: 2.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Illinois avg: 2.8/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 99

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 78.9%
Residents per day (avg) 80
Occupancy rate
78.9%
Residents per day (avg)
80

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

52% of new residents, often for short stays.

Typical stay 1 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Proprietary home
Other
Home revenue
$12.6M
Operating loss
-$324.4K
Proprietary home Other
Home revenue
$12,573,488.00
Operating loss
$-324,439.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.8M
38.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
Total costs $12.9M
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 51 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 146008

Ownership & operating entity

Profit status: for-profit

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Janine Schoen, Vice President of Operations

Care Services

Alzheimer's Certification
Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Rehabilitation
Transitional Care
Post-Acute Services

Amenities & Lifestyle

Comprehensive therapy program
luxurious accommodations
five-star restaurant dining
four-course meals
complimentary WiFi
newspaper delivery
aviary
ice cream parlor
hair/nail salon

Programs & Activities

Specific Programs
Orthopedic Rehabilitation, Cardiac Rehabilitation, NeuroStroke Rehabilitation, Pulmonary Rehabilitation, Short-Term Rehabilitation

Dining & Nutrition

Food Description
Five-star restaurant dining with four-course meals at lunch and dinner.

Types of Care at Alden of Waterford

Assisted Living Nursing Home

Compare Nursing Homes around Aurora

The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Thrive of Fox Valley
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Aurora
68
No
-
79
IH FOX VALLEY LLC
86.1%
$20,461,548.00
$5,870,566.00
28.7%
63.60
4/5
3.0890
4/5
3/5
4/5
-
23
-
+123%
0%
+24%
Alden of Waterford
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Aurora
99
No
A+
51
ALDEN OF WATERFORD INVESTMENTS LLC
78.9%
$12,445,765.00
$4,830,694.00
38.8%
80.00
3/5
3.1506
3/5
2/5
4/5
2
31
1
+56%
+2%
+14%
Elmwood Terrace
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Aurora
-
No
-
52
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Alden of Waterford

Address 4.1 miles from city center — 0.67 miles to nearest hospital (Rush Copley Medical Center)

Address 2021 Randi Dr, Aurora, IL 60504

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

305
Total Staff
92
Employees
213
Contractors
34,695
Total Hours (Quarter)
51
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse678.8 Yes
Licensed Practical Nurse288.8 Yes
Certified Nursing Assistant1467.4 Yes
Staff by Category
Administration
3 staff
6.6hs shift avg
Nursing Staff
243 staff
7.9hs shift avg
Physicians & Practitioners
3 staff
7.6hs shift avg
Therapy Services
44 staff
6.2hs shift avg
Activities & Recreation
1 staff
5.7hs shift avg
Social Services
4 staff
4.2hs shift avg
Dietary Services
6 staff
6.5hs shift avg
Other Services
1 staff
7.6hs shift avg
Contractor Analysis
25.1%
of total hours from contractors
8,725 contractor hours this quarter
Physical Therapy Assistant: 16 Registered Nurse: 43 Respiratory Therapy Technician: 10 Certified Nursing Assistant: 98 Occupational Therapy Aide: 2 Physical Therapy Aide: 3 Licensed Practical Nurse: 21 Therapeutic Recreation Specialist: 1 Speech Language Pathologist: 13 Qualified Social Worker: 3 Medical Director: 2 Other Social Services Staff: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant489814614,29691100%7.4
Registered Nurse2443677,79591100%8.8
Licensed Practical Nurse721282,0598897%8.8
Speech Language Pathologist013131,9778695%6.5
Physical Therapy Assistant016161,5758088%6.3
Respiratory Therapy Technician010101,1658897%5.4
Other Dietary Services Staff4041,12891100%6.3
Clinical Nurse Specialist2029436673%7.6
Mental Health Service Worker1014586066%7.6
Administrator1014565763%8
Physical Therapy Aide0334506369%7.1
Nurse Practitioner1014335763%7.6
RN Director of Nursing1014105358%7.7
Dietitian2023504954%7.1
Nurse Aide in Training1013364044%8.4
Therapeutic Recreation Specialist0113345965%5.7
Qualified Social Worker0332816470%4.2
Occupational Therapy Aide0221913437%5.4
Medical Director022592123%2.8
Other Social Services Staff011411%4

Health Inspection History

Total Health inspections 13
25% above Illinois average
Illinois average: 10.4

Last Health inspection on Nov 2025

Total Health citations 31
16% below Illinois average
Illinois average: 36.8

2.38 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 20 citations
Complaint investigations 13 citations
Breakdown of citations
Critical Health citations 1
43% above Illinois average
Illinois average: 0.7
Serious Health citations 0
100% below Illinois average
Illinois average: 3.6
Moderate Health citations 30

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation Nov 16, 2025
Corrected

Abuse/Neglect moderate citation Sep 04, 2025
Corrected

Quality of Care moderate citation May 30, 2025
Corrected

Resident Rights moderate citation May 30, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Alden Waterford Investments
Resident Census by Payment Source
75 Total Residents
Medicare 34 (45.3%)
Medicaid 36 (48%)
Private Pay/Other 5 (6.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.9
8% better than Illinois average
Illinois average: 9.7
Functional decline score 15.9
15% better than Illinois average
Illinois average: 18.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 7.6%
51% below Illinois average.

Walking Ability Worsened 15.6%
15% below Illinois average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 24.3%
12% above Illinois average.
Safety & clinical stability

Falls with Major Injury 4.5%
34% above Illinois average.

High Risk Residents with Pressure Ulcers 12.2%
131% above Illinois average.

Urinary Tract Infection 1.1%
37% below Illinois average.
Emotional & behavioral wellbeing

Depressive Symptoms 9.3%
81% below Illinois average.

Antipsychotic Use 12.7%
37% below Illinois average.
Preventive care

Pneumococcal Vaccine 71.4%
20% below Illinois average.

Influenza Vaccine 70.6%
23% below Illinois average.
Nutrition & physical health

Lost Too Much Weight 4.5%
32% below Illinois average.
Short-stay resident measures
Pneumococcal Vaccine 46.0%

33% worse than Illinois average
Antipsychotic medication increase 1.2%

50% better than Illinois average
Influenza Vaccine 31.3%

50% worse than Illinois average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $116K
This home paid 19% less in fines than the state average.
Illinois average: $143K
Number of Fines 2
This home received 33% fewer fines than the state average.
Illinois average: 3.0
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Illinois average: 1.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Apr 4, 2024
$106K
Civil Money Penalty Jan 26, 2023
$10K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Illinois Seniors

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Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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