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Amberwood Estates Nursing and Rehabilitation
Amberwood Estates Nursing and Rehabilitation in Normandy, MO, provides nursing home care, skilled nursing, memory care, hospice care, palliative care, and respite care. Skilled nursing includes round-the-clock nursing support, while memory care provides a secured setting with supervision for residents living with Alzheimer’s disease or another form of dementia. Hospice and palliative care support comfort-focused needs, and respite care offers a short stay for a family caregiver who needs time to travel, recover, or manage other responsibilities. It may be a good fit for someone who needs ongoing nursing support, secured memory care, comfort-focused services, rehabilitation, or a temporary stay while a family caregiver handles other responsibilities.
The community has 115 beds, with private and semi-private rooms for residents who want a private space or a shared living arrangement. Physical, occupational, and speech therapy are available for rehabilitation after surgery, cardiac events, strokes, or orthopedic injuries. An outdoor courtyard and garden provide space outside, and restaurant-style dining with personalized meals addresses individual dining needs.
Medicare, Medicaid, and private pay are accepted, giving families multiple ways to cover care depending on eligibility and available resources. Total nurse staffing is 43 minutes per resident per day, representing the daily amount of nurse time allocated per resident. Arthur Williams Jr serves as administrator, and Island Hc Operations operates the community. A salon and barber shop, transportation for medical appointments, and chapel and religious services are also available.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
6 of 6 metrics below Missouri average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
100% of staff hours were worked by the facility's own employees
Missouri average: 92.5% · No agency contractors this quarter
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Medium-capacity home · Offers a balance of services and community atmosphere.
Based on 79 residents and 115 beds. Source: state inspection report (Sep 2025)
About This Community
Amberwood Estates Nursing and Rehabilitation is legally operated by Island Hc Operations LLC, and administered by Arthur Williams Jr.
CMS Health Inspection History
ALM Inspection Grade
8 points below the Missouri average for CMS-certified facilities (83/100)
Category breakdown
Citations
Concern
170 severity-weighted points (66 deficiencies) · 2× higher than the typical CMS-certified MO facility (median: 89)
Enforcement
Concern
2 enforcement actions · above the typical CMS-certified MO facility (median: 0) · $13,409 in fines
Persistence
Typical
38 days to fix issues · faster than the typical CMS-certified MO facility (median: 42)
Citation severity
Citations history
Most recent firstShowing the 50 most recent of 66 citations.
Top deficiency categories
Share of 66 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 66 citations resulted from standard inspections; 17 of 66 resulted from complaint investigations; and 11 of 66 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection ReportsPenalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Aug 2026)
Fines amount comparison
Fines amount comparison
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Penalties issued more than 3 years ago are included in the totals above, not in this list.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
Short-stay resident measures
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for Amberwood Estates Nursing and Rehabilitation from 2011–2024, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2024.
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Places of interest near Amberwood Estates Nursing and Rehabilitation
0.0 miles from city center
Estimated distance in miles from Normandy's city center to Amberwood Estates Nursing and Rehabilitation's address, calculated via Google Maps.
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Missouri average is: 54.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of St Louis | NH SNF | Saint Louis | 100
Facility
100
MO AVG
111
Rank
#151 / 288 | C- |
90.0%
Facility
90.0%
MO AVG
67.7%
Rank
#20 / 271 | +33% | 3.91
Facility
3.91
MO AVG
3.67
Rank
#98 / 266 | -8% | +7% | $15.6k
Facility
$15.6k
MO AVG
$86.2k
Rank
#188 / 274 | 37
Facility
37
MO AVG
36.1
Rank
#173 / 273 | 7.4
Facility
7.4
MO AVG
5.6
Rank
#231 / 273 | 1 | 90 | A+ |
92
Facility
92
MO AVG
50
Rank
#16 / 297 | Cmc Extended Care Center, Inc | $11.2MFiscal year ending 02/2025
Facility
$11.2MFiscal year ending 02/2025
MO AVG
$7.4M
Rank
#61 / 249 | $6.2MFiscal year ending 02/2025
Facility
$6.2MFiscal year ending 02/2025
MO AVG
$3.9M
Rank
#36 / 249 | 55.2%Fiscal year ending 02/2025
Facility
55.2%Fiscal year ending 02/2025
MO AVG
54.9%
Rank
#40 / 249 | 265610 | ||||
| The Manor | NH MC SNF | Poplar Bluff | 90
Facility
90
MO AVG
111
Rank
#187 / 288 | A- |
77.8%
Facility
77.8%
MO AVG
67.7%
Rank
#89 / 271 | +15% | 3.69
Facility
3.69
MO AVG
3.67
Rank
#127 / 266 | +61% | +1% | $0
Facility
$0
MO AVG
$86.2k
Rank
#1 / 274 | 26
Facility
26
MO AVG
36.1
Rank
#112 / 273 | 8.7
Facility
8.7
MO AVG
5.6
Rank
#252 / 273 | - | 70 | A+ |
67
Facility
67
MO AVG
50
Rank
#66 / 297 | Poplar Bluff No 1, Inc | $5.4MFiscal year ending 12/2024
Facility
$5.4MFiscal year ending 12/2024
MO AVG
$7.4M
Rank
#172 / 249 | $2.4MFiscal year ending 12/2024
Facility
$2.4MFiscal year ending 12/2024
MO AVG
$3.9M
Rank
#188 / 249 | 44.8%Fiscal year ending 12/2024
Facility
44.8%Fiscal year ending 12/2024
MO AVG
54.9%
Rank
#185 / 249 | 265442 | ||||
| Delhaven Manor | NH SNF | Saint Louis | 156
Facility
156
MO AVG
111
Rank
#41 / 288 | B- |
38.5%
Facility
38.5%
MO AVG
67.7%
Rank
#253 / 271 | -43% | 7.54
Facility
7.54
MO AVG
3.67
Rank
#1 / 266 | +26% | +106% | $73.0k
Facility
$73.0k
MO AVG
$86.2k
Rank
#234 / 274 | 48
Facility
48
MO AVG
36.1
Rank
#212 / 273 | 4.8
Facility
4.8
MO AVG
5.6
Rank
#115 / 273 | 1 | 60 | A+ |
92
Facility
92
MO AVG
50
Rank
#16 / 297 | Delhaven Manor No. 2, Inc | $4.9MFiscal year ending 12/2024
Facility
$4.9MFiscal year ending 12/2024
MO AVG
$7.4M
Rank
#207 / 249 | $2.9MFiscal year ending 12/2024
Facility
$2.9MFiscal year ending 12/2024
MO AVG
$3.9M
Rank
#178 / 249 | 59.3%Fiscal year ending 12/2024
Facility
59.3%Fiscal year ending 12/2024
MO AVG
54.9%
Rank
#56 / 249 | 265392 | ||||
| Lakeview Post Acute | NH HOS SNF | Florissant (Old Town Florissant) | 120
Facility
120
MO AVG
111
Rank
#73 / 288 | D- |
79.2%
Facility
79.2%
MO AVG
67.7%
Rank
#81 / 271 | +17% | 3.58
Facility
3.58
MO AVG
3.67
Rank
#138 / 266 | -48% | -2% | $242.5k
Facility
$242.5k
MO AVG
$86.2k
Rank
#267 / 274 | 90
Facility
90
MO AVG
36.1
Rank
#269 / 273 | 5.6
Facility
5.6
MO AVG
5.6
Rank
#164 / 273 | 6 | 95 | A+ |
63
Facility
63
MO AVG
50
Rank
#91 / 297 | Florissant Skilled Nursing LLC | $13.5MFiscal year ending 12/2024 | $6.2MFiscal year ending 12/2024 | 45.9%Fiscal year ending 12/2024 | 265838 | ||||
| Amberwood Estates Nursing and Rehabilitation | NH HOS MC PC RC SNF | Normandy | 115
Facility
115
MO AVG
111
Rank
#132 / 288 | C |
68.7%
Facility
68.7%
MO AVG
67.7%
Rank
#133 / 271 | +1% | 0.72
Facility
0.72
MO AVG
3.67
Rank
#266 / 266 | -39% | -80% | $13.4k
Facility
$13.4k
MO AVG
$86.2k
Rank
#176 / 274 | 66
Facility
66
MO AVG
36.1
Rank
#252 / 273 | 6.6
Facility
6.6
MO AVG
5.6
Rank
#214 / 273 | - | 79 | - |
12
Facility
12
MO AVG
50
Rank
#278 / 297 | Island Hc Operations LLC | $8.9MFiscal year ending 12/2024 | $5.2MFiscal year ending 12/2024 | 58%Fiscal year ending 12/2024 | 265719 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other MO nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Amberwood Estates Nursing and Rehabilitation
Who is the owner of Amberwood Estates Nursing and Rehabilitation?
Amberwood Estates Nursing and Rehabilitation is legally operated by Island Hc Operations LLC, and administered by Arthur Williams Jr.
Is Amberwood Estates Nursing and Rehabilitation in a walkable area?
Amberwood Estates Nursing and Rehabilitation has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Amberwood Estates Nursing and Rehabilitation?
According to MO state health department records, Amberwood Estates Nursing and Rehabilitation's license number is 052508.
What is the occupancy rate at Amberwood Estates Nursing and Rehabilitation?
Amberwood Estates Nursing and Rehabilitation's occupancy is 68.7%.
How long has Amberwood Estates Nursing and Rehabilitation been in business?
Amberwood Estates Nursing and Rehabilitation has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Amberwood Estates Nursing and Rehabilitation?
No, Amberwood Estates Nursing and Rehabilitation has a no-pet policy.
Does Amberwood Estates Nursing and Rehabilitation operate as a for-profit or non-profit?
Amberwood Estates Nursing and Rehabilitation is registered as a for-profit in MO.
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