Texas average 7.4
Last Health inspection on Sep 2025

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Situated in Waco, TX, Arbor House Of Waco is a reliable senior living community that offers assisted living and memory care. The community features an array of one-bedroom and two-bedroom floor plans designed to meet residents’ diverse needs and preferences. A compassionate and hardworking on-site team is available to serve residents 24/7 and handle their chores, home maintenance and meals so they can freely relax and enjoy the many activities and amenities within the community.
Life is much more vibrant and convenient at Arbor House Of Waco with their entertaining programs, convenient services, and excellent dining experience. Residents enjoy three nutritious meals a day, plus snacks anytime they like, as well as guest meals and catering for special occasions and celebrations. There are no boring moments at the community with plenty of interesting amenities, such as a spacious engagement area, cozy fireplace, lush garden areas, comfortable common rooms, and movie theater. Here, living is made a much more enjoyable experience with excellent care and assistance and an engaging atmosphere.
Arbor House of Waco is legally operated by Waco Tx Arbor House Lp, and administrated by Carrie Pullin.
Key information about the people who lead and staff this community.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
| 4 | 6 | This facility has 33% fewer total citations than a typical Texas nursing home (4 vs. TX avg 6).↓ 33% better |
|
Health citations
| 1 | 2 | This facility has 50% fewer health citations than a typical Texas nursing home (1 vs. TX avg 2).↓ 50% better |
|
Life safety citations
| 3 | 6 | This facility has 50% fewer life safety citations than a typical Texas nursing home (3 vs. TX avg 6).↓ 50% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas nursing home (2 vs. TX avg 1).↑ 100% worse |
The ARBOR HOUSE OF WACO facility underwent a comprehensive inspection on November 29, 2021, resulting in a total of 4 violations of state standards. The Health Code section listed no deficiencies, while the Life Safety Code section cited three issues related to building maintenance and fire safety. Specifically, the facility was found to have inadequate lighting levels, failed to inspect and maintain its sprinkler system as required by NFPA 25, and did not provide sufficient furnishings for residents. Correction dates were noted for two of these deficiencies, with completion dates ranging from February 20, 2021, to February 28, 2021. No enforcement actions were found in relation to this inspection.
Texas average 7.4
Last Health inspection on Sep 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 34 citations resulted from standard inspections; and 23 of 34 resulted from complaint investigations.
Texas average: 2
Texas average: 0.4
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
7,765 contractor hours this quarter
| Certified Nursing Assistant | 29 | 105 | 134 | 10,168 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 6 | 12 | 18 | 3,139 | 92 | 100% | 9.4 |
| Medication Aide/Technician | 9 | 3 | 12 | 2,190 | 91 | 99% | 7.7 |
| Registered Nurse | 5 | 16 | 21 | 1,938 | 92 | 100% | 8.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,012 | 68 | 74% | 7.4 |
| RN Director of Nursing | 2 | 0 | 2 | 986 | 78 | 85% | 7.8 |
| Physical Therapy Aide | 0 | 8 | 8 | 794 | 82 | 89% | 5.3 |
| Dietitian | 1 | 0 | 1 | 548 | 61 | 66% | 9 |
| Mental Health Service Worker | 1 | 0 | 1 | 518 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 242 | 60 | 65% | 4 |
| Physical Therapy Assistant | 0 | 5 | 5 | 223 | 48 | 52% | 4.4 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 173 | 54 | 59% | 2.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 121 | 16 | 17% | 7.6 |
| Clinical Nurse Specialist | 2 | 3 | 5 | 100 | 17 | 18% | 5.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 100 | 13 | 14% | 7.7 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
31% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Arbor House of Waco based on CMS SNF Cost Reports.
Housing Options: Suite
Building Type: Single-story
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Carrie Pullin serves as the Executive Director at Arbor House of Waco, leading the community with dedication and care. She is committed to providing a warm and supportive environment for residents, ensuring their needs are met with professionalism and compassion.
4.9 miles from city center
Estimated distance in miles from Waco's city center to Arbor House of Waco's address, calculated via Google Maps.
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Arbor House of Waco is located in Waco, Texas.
Here are the financial assistance programs available to residents in Texas.
Arbor House of Waco is in the Kendrick neighborhood of Waco.
The legal owner and operator of Arbor House of Waco is Waco Tx Arbor House Lp.
Arbor House of Waco has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TX state health department records, Arbor House of Waco's license number is 150222.
According to TX state health department records, Arbor House of Waco's license expires on August 30, 2026.
Carrie Pullin is the administrator of Arbor House of Waco.
Arbor House of Waco has 75 beds.
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