Aztec Healthcare, LLC

Nursing Home & Palliative Care · Aztec, NM

CMS overall rating

500 Care Lane, Aztec, NM 87410 View map

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Aztec Healthcare, LLC accepts Medicaid, Medicare, and private pay.

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Aztec Healthcare, LLC accepts Medicaid, Medicare, and private pay.

Overview of Aztec Healthcare, LLC

Aztec Healthcare is located on Care Lane in Aztec, New Mexico, in a neighborhood that’s actually walkable enough for basic errands. The facility runs 112 beds, and looking at the data, the average stay is about 3.5 months; so it’s a pretty logical mix of post-acute rehab and long-term skilled nursing care.

The system here provides just over three hours of daily nursing care per resident, distributed among RNs, LPNs, and aides. It’s an interesting architecture: the whole operation is built around the necessity of 24/7 clinical oversight. They keep a physician on-site and offer respite services for families who need a temporary break from the mental and physical load of caregiving.

Dietary needs are handled through medical nutrition protocols; think renal or diabetic diets rather than anything resembling a culinary experience. They do accommodate faith-based preferences, which is a vital social touchpoint, but the primary function is definitely medical management of nutritional intake.

Functionally, the facility is a hub for transitional rehab. Whether it’s post-op recovery or orthopedic issues, the goal is to bridge the gap between acute illness and some version of independence or stable maintenance. Respite care serves as a necessary clinical buffer for families managing complex home care.

Financially, they take Medicaid, Medicare, and private pay, which covers the standard funding matrices. Since they’re subject to regular state inspections and multi-year data tracking, they’re integrated into the standard regulatory oversight you’d expect for skilled nursing in this region.

Aztec Healthcare is a nursing-first operation. It’s a structured environment designed for medication management and coordinated care, serving people who are in that critical phase of recovery or carefully managed decline.

Facility Direct Line (505) 334-9445 admissions@aztechealthcare.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 12m per day

vs avg

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	28m per day	▼ 25% State avg: 37m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	36m per day	▼ 16% State avg: 43m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 52m per day	▼ 16% State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 42m per day	▼ 13% State avg: 3h 7m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 82% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	20m per day	▼ 30% State avg: 28m per day · National avg: 28m per day

Capacity and availability

105 days

112-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 63 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

91%

Higher than the New Mexico average: 78.9%

Occupied beds

102 / 112

Average occupied beds in New Mexico homes 82 beds

Facility TypeNursing Home

CMS Certification Number325071

Aztec Healthcare, LLC is administered by Jonathan Anderson.

Owner NameAztec Healthcare LLC

Staffing

Key information about the people who lead and staff this community.

ContactMs. Christina Garcia, Manager

Accept Medicaid

Accept Medicare

Rehabilitation Services

Respite Care

Doctor on Staff

24-Hour Staffing

Fax(505) 334-9577

Operating Hours24/7

Since 2022 · 4 years of data 36 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New Mexico state average

Overall vs. NM average

Latest Inspection December 18, 2024 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NM Average	vs. NM Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	36	30	This facility has 20% more total deficiencies than a typical New Mexico assisted living residence (36 vs. NM avg 30).↑ 20% worse
Deficiencies per year Average deficiencies per year since 2022.	9	7.5	This facility has 20% more deficiencies per year than a typical New Mexico assisted living residence (9 vs. NM avg 7.5).↑ 20% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 18, 2024 complaint investigation found failure to notify physician of critical lab and x-ray results, delaying pneumonia treatment and likely contributing to resident #7’s death.
June 7, 2024 annual inspection documented physical abuse by CNA, failure to prevent emotional trauma, inadequate reporting of abuse, and multiple safety and care plan deficiencies.
September 10, 2024 complaint substantiated failure to assist resident with toileting, leading to dignity violation; CNA was suspended and retrained.

Show Inspection Reports

Inspections since 2022

Total health inspections 6

State average N/A

Last Health inspection on Dec 2024

Total health citations

State average N/A

Citations per inspection

5.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 33 citations resulted from standard inspections; 6 of 33 resulted from complaint investigations; and 4 of 33 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

2 critical citations State average: N/A

2 serious citations State average: N/A

29 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Quality of Care critical citation Dec 18, 2024

Corrected

Resident Rights critical citation Dec 18, 2024

Corrected

Quality of Care moderate citation Sep 10, 2024

Corrected

Abuse/Neglect serious citation Jun 07, 2024

Corrected

Total staff 170

Employees 110

Contractors 60

Staff to resident ratio 2.02 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 42

Average shift 8.6 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,254

Nursing staff breakdown

9.9 hours

10.1 hours

9.4 hours

Contractor staffing

4,510 contractor hours this quarter

Certified Nursing Assistant: 32 Registered Nurse: 16 Licensed Practical Nurse: 12

Staff by category


Certified Nursing Assistant	35	32	67	13,722	92	100%	9.4
Licensed Practical Nurse	13	12	25	4,885	92	100%	10.1
Registered Nurse	7	16	23	3,213	92	100%	9.9
Nurse Aide in Training	13	0	13	2,130	83	90%	9.4
Other Dietary Services Staff	6	0	6	2,026	92	100%	7.6
Physical Therapist	10	0	10	1,522	89	97%	7
Therapeutic Recreation Specialist	5	0	5	1,140	66	72%	5.4
Medication Aide/Technician	3	0	3	862	67	73%	9.7
Nurse Practitioner	3	0	3	737	65	71%	8.3
Occupational Therapy Aide	1	0	1	614	65	71%	9.5
Dietitian	1	0	1	519	67	73%	7.7
RN Director of Nursing	2	0	2	492	56	61%	8.8
Physical Therapy Aide	2	0	2	441	63	68%	6.8
Administrator	2	0	2	357	45	49%	7.9
Clinical Nurse Specialist	2	0	2	176	34	37%	5.2
Physical Therapy Assistant	2	0	2	161	27	29%	5.7
Respiratory Therapy Technician	1	0	1	130	31	34%	4.2
Qualified Social Worker	2	0	2	126	53	58%	1.9

67 Certified Nursing Assistant

% of Days 100%

25 Licensed Practical Nurse

% of Days 100%

23 Registered Nurse

% of Days 100%

13 Nurse Aide in Training

% of Days 90%

6 Other Dietary Services Staff

% of Days 100%

10 Physical Therapist

% of Days 97%

5 Therapeutic Recreation Specialist

% of Days 72%

3 Medication Aide/Technician

% of Days 73%

3 Nurse Practitioner

% of Days 71%

1 Occupational Therapy Aide

% of Days 71%

1 Dietitian

% of Days 73%

2 RN Director of Nursing

% of Days 61%

2 Physical Therapy Aide

% of Days 68%

2 Administrator

% of Days 49%

2 Clinical Nurse Specialist

% of Days 37%

2 Physical Therapy Assistant

% of Days 29%

1 Respiratory Therapy Technician

% of Days 34%

2 Qualified Social Worker

% of Days 58%

View All Staffing Data

Total fines amount $136K

59% higher than State average

State average: $86K

Number of fines 3

14% more fines than State average

State average: 2.6

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $136K

State average $86K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Dec 18, 2024

$16K

Civil Money Penalty Jun 7, 2024

$52K

Last updated: Jan 2026

High-risk clinical events score 8.2

15% better than State average

State average: 9.6

Functional decline score 15.0

18% better than State average

State average: 18.3

Long-stay resident measures

Significantly above average State avg: 3.8

Need for Help with Daily Activities Increased 9.4%

40% better than State average

State average: 15.6%

Walking Ability Worsened 8.9%

51% better than State average

State average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence 26.8%

28% worse than State average

State average: 21.0%

Falls with Major Injury 4.0%

20% worse than State average

State average: 3.3%

High Risk Residents with Pressure Ulcers 6.2%

6% worse than State average

State average: 5.8%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.0%

Lost Too Much Weight 12.5%

115% worse than State average

State average: 5.8%

Depressive Symptoms 0.0%

100% better than State average

State average: 1.7%

Antipsychotic Use 14.1%

11% worse than State average

State average: 12.7%

Pneumococcal Vaccine 97.1%

In line with State average

State average: 97.2%

Influenza Vaccine 100.0%

In line with State average

State average: 98.7%

Hospitalizations per 1,000 days 0.78

52% better than State average

State average: 1.61

ED visits per 1,000 days 3.09

17% worse than State average

State average: 2.64

Short-stay resident measures

Above average State avg: 3.3

Pneumococcal Vaccine 79.2%

8% worse than State average

State average: 86.1%

Antipsychotic medication increase 0.5%

64% better than State average

State average: 1.3%

Influenza Vaccine 83.0%

In line with State average

State average: 86.4%

Re-hospitalized after SNF stay 7.2%

66% better than State average

State average: 21.3%

Emergency department visits 15.5%

In line with State average

State average: 15.9%

Falls with major injury 1.6%

113% worse than State average

State average: 0.8%

Ability to care for self at discharge 56.5%

5% better than State average

State average: 53.7%

Successful return to home or community 44.7%

12% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

36% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

35% of new residents, often for long-term daily care.

Typical stay 8 months

Total residents 84

Medicare

15.5% of residents

Medicaid

78.6% of residents

Private pay or other

6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Aztec Healthcare, LLC from 2011–2024, based on CMS SNF Cost Reports.

Occupancy Rate 70.1% ↓ 21.2pp vs 2023

Net Patient Income -$2.0M ↑ ~$74.3K vs 2023

Payroll Costs $5.5M ↑ ~$219.8K vs 2023

Operating Margin -19.2% ↓ 0.5pp vs 2023

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	85.6%	87.3%	83.9%	87.1%	91.9%	92.1%	89.3%	87.5%	75.3%	72.9%	71.0%	73.5%	91.3%	70.1%
Beds	99	99	99	99	99	99	99	99	111	111	111	111	86	112
Net Income	-$16,717	$220,651	-$35,839	-$504,021	-$231,610	-$251,172	-$152,657	-$128,608	$295,662	$1,664,538	$597,751	$110,922	-$1,880,023	-$1,986,533
Gross Revenue	$8,478,905	$8,817,316	$8,792,292	$9,121,221	$9,563,549	$9,865,619	$10,955,444	$10,322,699	$2,557,582	$10,354,843	$9,062,640	$9,476,342	$10,560,430	$9,558,894
Operating Expenses	$5,316,482	$5,348,260	$5,558,578	$6,248,438	$6,663,908	$6,906,101	$7,161,052	$6,665,067	$2,286,606	$8,002,891	$9,016,008	$10,072,914	$13,154,315	$12,419,500
Net Patient Income	-$186,402	$137,381	-$110,635	-$374,979	-$232,515	-$288,617	-$186,840	-$162,976	$267,500	$1,047,656	$463,045	-$99,673	-$2,075,367	-$2,001,067
Net Patient Revenue	$5,130,080	$5,485,641	$5,447,943	$5,873,459	$6,431,393	$6,617,484	$6,974,212	$6,502,091	$2,554,106	$9,050,547	$9,479,053	$9,973,241	$11,078,948	$10,418,433
Payroll Costs	$3,173,496	$3,299,886	$3,336,176	$3,589,494	$3,948,113	$3,908,559	$3,753,961	$3,471,562	$1,299,331	$3,969,310	$4,271,650	$4,736,071	$5,273,989	$5,493,838
Operating Margin %	-3.6%	2.5%	-2.0%	-6.4%	-3.6%	-4.4%	-2.7%	-2.5%	10.5%	11.6%	4.9%	-1.0%	-18.7%	-19.2%
Medicare %	5.5%	5.5%	6.9%	9.2%	9.5%	8.3%	14.1%	14.6%	15.5%	10.1%	11.6%	7.8%	9.6%	6.5%
Medicaid %	69.1%	72.2%	69.6%	60.3%	62.1%	63.7%	64.1%	64.4%	62.3%	63.4%	68.2%	71.9%	75.8%	77.3%
Private %	25.4%	22.2%	23.5%	30.6%	28.4%	28.0%	21.9%	21.0%	22.2%	26.5%	20.2%	20.3%	14.6%	16.1%
Net Patient Revenue/Day	$166	$173	$180	$187	$194	$198	$216	$225	$261	$306	$356	$335	$387	$363
Cost/Day	$172	$169	$183	$199	$201	$207	$222	$230	$234	$270	$339	$339	$459	$433
Avg Length of Stay	191.8 days	157.3 days	138.5 days	98.8 days	121.4 days	144.6 days	97.3 days	102.5 days	116.7 days	148.4 days	287.9 days	123.1 days	112.0 days	104.8 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2024.

Net patient revenue

$10.4M

Net patient income

-$2.0M

For-profit LLC

Net patient revenue

$10.4M

Net patient income

-$2.0M

Other income

$14.5K

Payroll costs

$5.5M 52.7% of net patient revenue

Other operating costs

$6.9M

Total costs

$12.4M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (36% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 29%

Private pay 36%

Medicaid 35%

Coverage residents most often leave under.

Medicare 16%

Private pay 30%

Medicaid 54%

0.0 miles from city center Estimated distance in miles from Aztec's city center to Aztec Healthcare, LLC's address, calculated via Google Maps.

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The information below is reported by the New Mexico Department of Health, Division of Health Improvement.


Aztec Healthcare, LLC	NH PC	Aztec	-	112	A+	63	-
The Neighborhood in Rio Rancho Life Plan Community	NH AL IL MC NC	Rio Rancho (Vista Hills)	-	72	-	8	1 Bed / 2 Bed
Albuquerque Heights Healthcare and Rehabilitation Center	NH HC MC PC RC	Albuquerque (Hodgin)	-	134	A+	73	-
Princeton Place	NH HC MC NC	Albuquerque (La Mesa)	-	369	A+	48	-
The Village at Northrise – Hallmark	NH AL IL MC	Las Cruces (Northrise Estates)	-	24	-	25	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Is Aztec Healthcare, LLC in a walkable area?

Aztec Healthcare, LLC has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Aztec Healthcare, LLC?

Aztec Healthcare, LLC's occupancy is 91%.

Does Aztec Healthcare, LLC operate as a for-profit or non-profit?

Aztec Healthcare, LLC is registered as a for-profit in NM.

Who is the administrator of Aztec Healthcare, LLC?

Jonathan Anderson is the administrator of Aztec Healthcare, LLC.

How many beds does Aztec Healthcare, LLC have?

Aztec Healthcare, LLC has 112 beds.

Are there photos of Aztec Healthcare, LLC?

Yes — there are 2 photos of Aztec Healthcare, LLC in the photo gallery on this page.

What is the address of Aztec Healthcare, LLC?

Aztec Healthcare, LLC is located at 500 Care Lane, Aztec, NM 87410.

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Aztec Healthcare, LLC

Overview of Aztec Healthcare, LLC

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Aztec Healthcare, LLC

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

67 Certified Nursing Assistant

25 Licensed Practical Nurse

23 Registered Nurse

13 Nurse Aide in Training

6 Other Dietary Services Staff

10 Physical Therapist

5 Therapeutic Recreation Specialist

3 Medication Aide/Technician

3 Nurse Practitioner

1 Occupational Therapy Aide

1 Dietitian

2 RN Director of Nursing

2 Physical Therapy Aide

2 Administrator

2 Clinical Nurse Specialist

2 Physical Therapy Assistant

1 Respiratory Therapy Technician

2 Qualified Social Worker

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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