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Burrowed in the peaceful community of Burlington, IA, the Bickford of Burlington is an exceptional senior living community providing assisted living and memory care services. A wide range of cozy and well-appointed accommodations with different floor plans are available for its residents based on their preferences. As for memory care, those with cognitive conditions like dementia receive 24/7 professional care, specialized programming, and a thoughtfully designed Mary B’s Neighborhood.
Explore its extraordinary amenities and services to maximize the living experience in this beautiful place. Indulge in a restaurant-style dining with healthy meals prepared by a talented culinary team. Avail of their HigherPart Care Coordination, medication management, and transportation services. Meet new companions and create unforgetabble memories together through its various social activities and community events coordinated by a professional team. Equipped with the right tools and people, seniors are guaranteed a wonderful retirement with the Bickford of Burlington.
Lower than the Iowa average: 75.4%Bickford of Burlington is administrated by Cassie Miller.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 32 | 27 | This facility has 19% more total deficiencies than a typical Iowa assisted living residence (32 vs. IA avg 27).↑ 19% worse |
|
Deficiencies per year
Average deficiencies per year since 2004.
| 1.5 | 1.2 | This facility has 25% more deficiencies per year than a typical Iowa assisted living residence (1.5 vs. IA avg 1.2).↑ 25% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 1.8 | This facility has 22% fewer deficiencies per inspection than a typical Iowa assisted living residence (1.4 vs. IA avg 1.8).↓ 22% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 23 | 15 | This facility has 53% more total inspections than a typical Iowa assisted living residence (23 vs. IA avg 15).↑ 53% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 23, 2025, cited deficiencies related to failure to implement exit door alarm policies, which allowed a tenant to leave the building unnoticed for several minutes. Earlier inspections showed a pattern of issues involving tenant safety, including incomplete evaluations before admission, insufficient staffing to meet tenant needs, and failures in incident reporting and service plan updates. Prior reports also noted concerns with tenant dignity, medication administration, infection control, and staff behavior, but enforcement actions were limited to a few civil penalties, with no license suspensions or immediate jeopardy findings listed in the available reports. Most complaint investigations were unsubstantiated, though some substantiated cases involved elopement risks and inadequate care for tenants with aggressive behaviors. The facility’s inspection history shows ongoing challenges with safety protocols and care planning, with recent findings consistent with earlier issues rather than a clear trend of improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Cassandra Miller serves as the Executive Director at Bickford of Burlington, leading the community with dedication and a focus on compassionate care. She is part of a leadership team committed to supporting residents and their families with warmth and professionalism.
2.2 miles from city center
Estimated distance in miles from Burlington's city center to Bickford of Burlington's address, calculated via Google Maps.
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Bickford of Burlington is located in Burlington, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Addington Place of Burlington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burlington | 100 | No | 78 | - | 17
Facility
17
IA AVG
19
Rank
#150 / 282 |
46.0%
Facility
46.0%
IA AVG
63.6%
Rank
#301 / 393 | 26 | 19
Facility
19
IA AVG
6.3
Rank
#331 / 347 | -
Facility
-
IA AVG
0.8
Rank
#1 / 347 |
| Bickford of Burlington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Burlington (Sterling Drive) | 55 | Yes | 35 | - | 28
Facility
28
IA AVG
19
Rank
#54 / 282 |
49.1%
Facility
49.1%
IA AVG
63.6%
Rank
#273 / 393 | 23 | 9
Facility
9
IA AVG
6.3
Rank
#255 / 347 | 6
Facility
6
IA AVG
0.8
Rank
#335 / 347 |
Bickford of Burlington is in the Sterling Drive neighborhood of Burlington.
Bickford of Burlington has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IA state health department records, Bickford of Burlington's license number is S0011.
According to IA state health department records, Bickford of Burlington's license expires on September 30, 2026.
Bickford of Burlington's occupancy is 49%.
The team at Bickford of Burlington can be reached at [email protected].
Cassie Miller is the administrator of Bickford of Burlington.
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