Occupancy rate
49%
Lower than the Iowa average: 75.4%Bickford of Burlington
Assisted Living & Memory Care · Burlington, IA
Bickford of Burlington
Assisted Living in Burlington
Overview of Bickford of Burlington
Burrowed in the peaceful community of Burlington, IA, the Bickford of Burlington is an exceptional senior living community providing assisted living and memory care services. A wide range of cozy and well-appointed accommodations with different floor plans are available for its residents based on their preferences. As for memory care, those with cognitive conditions like dementia receive 24/7 professional care, specialized programming, and a thoughtfully designed Mary B’s Neighborhood.
Explore its extraordinary amenities and services to maximize the living experience in this beautiful place. Indulge in a restaurant-style dining with healthy meals prepared by a talented culinary team. Avail of their HigherPart Care Coordination, medication management, and transportation services. Meet new companions and create unforgetabble memories together through its various social activities and community events coordinated by a professional team. Equipped with the right tools and people, seniors are guaranteed a wonderful retirement with the Bickford of Burlington.
Cassandra Miller serves as the Executive Director at Bickford of Burlington, leading the community with dedication and a focus on compassionate care. She is part of a leadership team committed to supporting residents and their families with warmth and professionalism.
55-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Lower than the Iowa average: 75.4%Occupied beds
27 / 55
Average residents per home in Iowa
51 per day
StatusActive
IssuanceSeptember 30, 2024
ExpirationSeptember 30, 2026
CountyDes Moines
License NumberS0011
Year Opened05/01/1998
Bickford of Burlington is administrated by Cassie Miller.
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Montessori Memory Care
Email
[email protected]
Fax3197540447
Food DescriptionPersonalized help with the activities of daily life, such as meals, grooming, and medication management.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Bickford of Burlington
Assisted Living
Memory Care
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
The data displayed corresponds to the last 23 years.
23 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
9 visits/inspections triggered by complaints
Breakdown by inspection type
- 8 renewal/recertification inspections
- 9 complaint investigations
- 6 incident investigations
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Show Inspection Reports
Latest inspection
Date
July 23, 2025
Inspection history
07/23/2025
Incident
07/23/2025
Incident
09/17/2024
Complaint, Incident
03/18/2024
Recertification, Complaint
09/26/2023
Complaint
09/29/2022
Complaint
09/08/2022
Complaint
10/13/2021
Recertification, Complaint, FIC
07/18/2019
Incident
09/26/2018
Recertification
10/19/2016
Recertification, Incident
10/29/2014
Recertification, Incident
09/24/2013
Incident
07/24/2013
Complaint, Incident
03/27/2013
Incident
07/10/2012
Recertification, Incident
04/02/2012
Incident
11/09/2011
Complaint
02/14/2011
Recertification, Incident
10/30/2008
Recertification Revisit
Yes
09/09/2008
Complaint
08/26/2008
Complaint
07/28/2004
Complaint
32 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Iowa average: 27 deficiencies
Inspection Report Summary for Bickford of Burlington
The most recent inspection on July 23, 2025, cited deficiencies related to failure to implement exit door alarm policies, which allowed a tenant to leave the building unnoticed for several minutes. Earlier inspections showed a pattern of issues involving tenant safety, including incomplete evaluations before admission, insufficient staffing to meet tenant needs, and failures in incident reporting and service plan updates. Prior reports also noted concerns with tenant dignity, medication administration, infection control, and staff behavior, but enforcement actions were limited to a few civil penalties, with no license suspensions or immediate jeopardy findings listed in the available reports. Most complaint investigations were unsubstantiated, though some substantiated cases involved elopement risks and inadequate care for tenants with aggressive behaviors. The facility’s inspection history shows ongoing challenges with safety protocols and care planning, with recent findings consistent with earlier issues rather than a clear trend of improvement or worsening.
Financial Assistance for
Assisted Living in Iowa
Bickford of Burlington is located in Burlington, Iowa.
Here are the financial assistance programs available to residents in Iowa.
Places of interest near Bickford of Burlington
2.2 miles from city center
Estimated distance in miles from Burlington's city center to Bickford of Burlington's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of Burlington
Add your location
Compare Assisted Living around Burlington The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Filter by care type
| Addington Place of Burlington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burlington | 100 | No | 78 | - | 17 | 46.0% | 26 | 19 | - |
| Bickford of Burlington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Burlington (Sterling Drive) | 55 | Yes | 35 | - | 28 | 49.1% | 23 | 9 | 6 |
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Frequently Asked Questions about Bickford of Burlington
What neighborhood is Bickford of Burlington in?
Bickford of Burlington is in the Sterling Drive neighborhood of Burlington.
Is Bickford of Burlington in a walkable area?
Bickford of Burlington has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Bickford of Burlington?
According to IA state health department records, Bickford of Burlington's license number is S0011.
When does Bickford of Burlington's license expire?
According to IA state health department records, Bickford of Burlington's license expires on September 30, 2026.
What is the best email address for Bickford of Burlington?
The team at Bickford of Burlington can be reached at [email protected].
Who is the administrator of Bickford of Burlington?
Cassie Miller is the administrator of Bickford of Burlington.
How many beds does Bickford of Burlington have?
Bickford of Burlington has 55 beds.
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