Bickford of St. Charles
Independent Living, Assisted Living & Memory Care · St. Charles, IL
Bickford of St. Charles
Independent Living, Assisted Living & Memory Care · St. Charles, IL
Overview of Bickford of St. Charles
Located in the enticing neighborhood of St. Charles, IL, the Bickford of St. Charles is an esteemed senior living community that provides assisted living, and memory care services. Large and stunning accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.
With its exceptional amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of St. Charles, seniors can enjoy a classic retirement.
76-bed community Rank #199 / 426Bed count — State benchmarkedThis home is ranked 199th out of 426 homes in Illinois for bed count. Shows this facility's certified or reported bed count compared to other Illinois SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
26 years in operation Rank #42 / 261Years in operation — State benchmarkedThis home is ranked 42nd out of 261 homes in Illinois for years in operation. Shows how long this facility has been in operation compared to other Illinois SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 50 / 100 Rank #332 / 648Walk Score — State benchmarkedThis home is ranked 332nd out of 648 homes in Illinois for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Illinois SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceSeptember 9, 2025
ExpirationSeptember 9, 2026
CountyKane
Bickford of St. Charles is legally operated by St. Charles Bickford Cottage, Llc.
Permanent Units
64 units
Alzheimer's Units
12 units
Total beds
76 units
Staffing
Key information about the people who lead and staff this community.
ContactBusiness Manager, Owner
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Montessori Memory Care
Email
[email protected]
Food DescriptionDining room with homestyle food and made-from-scratch recipes.
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
Since 2024 · 2 years of data
16 deficiencies
9 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Illinois state average
Overall vs. IL average
4 Worse
Metrics worse than Illinois average:
• Total deficiencies (129% above)
• Deficiencies per year (129% above)
• Deficiencies per inspection (100% above)
• Total inspections (13% above) 0 Better No metrics in this bucket.
• Total deficiencies (129% above)
• Deficiencies per year (129% above)
• Deficiencies per inspection (100% above)
• Total inspections (13% above) 0 Better No metrics in this bucket.
Latest Inspection
October 29, 2025
Deficiencies
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 7 | This facility has 129% more total deficiencies than a typical Illinois assisted living residence (16 vs. IL avg 7).↑ 129% worse |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 8 | 3.5 | This facility has 129% more deficiencies per year than a typical Illinois assisted living residence (8 vs. IL avg 3.5).↑ 129% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 0.9 | This facility has 100% more deficiencies per inspection than a typical Illinois assisted living residence (1.8 vs. IL avg 0.9).↑ 100% worse |
Inspections
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 8 | This facility has 13% more total inspections than a typical Illinois assisted living residence (9 vs. IL avg 8).↑ 13% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 4, 2025 annual inspection found 4 deficiencies including incomplete employee files and failure to update service plans, with no deficiencies cited in the related complaint investigation.
- October 7, 2025 complaint investigation substantiated failures to report incidents within 24 hours for 4 residents, revise service plans after falls for 3 residents, and ensure licensed medication administration.
- September 5, 2024 annual inspection cited 9 deficiencies including disaster preparedness, employee orientation, background checks, physician assessments, and medication administration errors for multiple residents.
What does this home offer?
Pets Allowed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Gina Novello serves as the Executive Director at Bickford of St. Charles, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for seniors and their families.
Places of interest near Bickford of St. Charles
2.2 miles from city center
Estimated distance in miles from St. Charles's city center to Bickford of St. Charles's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of St. Charles
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Financial Assistance for
Independent Living in Illinois
Bickford of St. Charles is located in St. Charles, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Compare Independent Living around St Charles
Filter by care type
| Brighton Gardens of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles (Surrey Woods) | 104
Facility
104
IL AVG
87
Rank
#123 / 426 | Yes |
66
Facility
66
IL AVG
51
Rank
#187 / 648 | 18
Facility
18
IL AVG
12
Rank
#75 / 261 | A+ | Sjv 1 St. Charles Opco LLC | 12 | 5
Facility
5
IL AVG
7
Rank
#200 / 308 | 0.4
Facility
0.4
IL AVG
0.9
Rank
#139 / 308 | 2
Facility
2
IL AVG
1.8
Rank
#185 / 308 | 5
Facility
5
IL AVG
1.2
Rank
#292 / 308 | - |
| River Glen of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles | 78
Facility
78
IL AVG
87
Rank
#192 / 426 | Yes |
45
Facility
45
IL AVG
51
Rank
#380 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 261 | A- | River Glen Of St. Charles | 3 | 0
Facility
0
IL AVG
7
Rank
#1 / 308 | 0.0
Facility
0.0
IL AVG
0.9
Rank
#1 / 308 | 0
Facility
0
IL AVG
1.8
Rank
#1 / 308 | 2
Facility
2
IL AVG
1.2
Rank
#207 / 308 | - |
| Bickford of St. Charles |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles | 76
Facility
76
IL AVG
87
Rank
#199 / 426 | Yes |
50
Facility
50
IL AVG
51
Rank
#332 / 648 | 26
Facility
26
IL AVG
12
Rank
#42 / 261 | - | St. Charles Bickford Cottage, LLC | 9 | 16
Facility
16
IL AVG
7
Rank
#270 / 308 | 1.8
Facility
1.8
IL AVG
0.9
Rank
#248 / 308 | 3
Facility
3
IL AVG
1.8
Rank
#239 / 308 | 1
Facility
1
IL AVG
1.2
Rank
#139 / 308 | - |
Frequently Asked Questions about Bickford of St. Charles
What neighborhood is Bickford of St. Charles in?
Bickford of St. Charles is in the St. Charles neighborhood of St. Charles.
Who is the owner of Bickford of St. Charles?
The legal owner and operator of Bickford of St. Charles is St. Charles Bickford Cottage, Llc.
Is Bickford of St. Charles in a walkable area?
Bickford of St. Charles has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Bickford of St. Charles's license expire?
According to IL state health department records, Bickford of St. Charles's license expires on September 9, 2026.
What is the best email address for Bickford of St. Charles?
The team at Bickford of St. Charles can be reached at [email protected].
How many beds does Bickford of St. Charles have?
Bickford of St. Charles has 76 beds.
Are there photos of Bickford of St. Charles?
Yes — there are 12 photos of Bickford of St. Charles in the photo gallery on this page.
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