Bickford of St. Charles

Independent Living in St. Charles

Overview of Bickford of St. Charles

Located in the enticing neighborhood of St. Charles, IL, the Bickford of St. Charles is an esteemed senior living community that provides assisted living, and memory care services. Large and stunning accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.

With its exceptional amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of St. Charles, seniors can enjoy a classic retirement.

(331) 210-9637

Managed by Gina Novello

Executive Director

Gina Novello serves as the Executive Director at Bickford of St. Charles, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for seniors and their families.

Bed community size
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceSeptember 9, 2025
ExpirationSeptember 9, 2026
CountyKane

Ownership & Operating Entity

Bickford of St. Charles is legally operated by St. Charles Bickford Cottage, Llc.

Type Of Units

Permanent Units
64 units
Alzheimer's Units
12 units
Total beds
76 units

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBusiness Manager, Owner

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Montessori Memory Care

Contact Information

Dining & Nutrition

Food DescriptionDining room with homestyle food and made-from-scratch recipes.
Meals IncludedYes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Bickford of St. Charles

Assisted Living Memory Care

Contact Bickford of St. Charles

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

9 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

3 visits/inspections triggered by complaints

4 other visits

Breakdown by inspection type
  • 1 licensing inspection
  • 3 complaint investigations
  • 1 incident investigation
  • 4 other inspections

Latest inspection

Date October 29, 2025

Inspection history

Inspection
02/07/2024
Inspection
02/07/2024
Inspection
02/09/2024
Inspection
05/29/2024
ZRD411 Annual Lic. Only = Annual Licensure Only Survey
09/05/2024
K1YT11 7D COI = Complaint Original Investigation
03/05/2025
TQNR11 7D COI = Complaint Original Investigation
09/04/2025
5CDH11 30D FRI = Facility Reported Incident
10/07/2025
40MG11 30D COI = Complaint Original Investigation
10/29/2025

16 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Illinois average: 7 deficiencies

Inspection Report Summary for Bickford of St. Charles

The most recent inspection on October 7, 2025, identified deficiencies related to incident reporting, service plan updates after falls, and medication administration and storage. Earlier inspections showed a pattern of issues including incomplete employee records, inadequate service plans, and challenges with resident care such as wound management and medication administration. Complaint investigations included substantiated incidents involving medication ingestion and falls, while other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges with regulatory compliance, particularly in resident care documentation and staff oversight, with no clear trend of improvement or worsening.

Financial Assistance for
Independent Living in Illinois

Bickford of St. Charles is located in St. Charles, Illinois.
Here are the financial assistance programs available to residents in Illinois.

Get Financial aid guidance

Community Care Program

Illinois CCP

Age 60+
General Illinois resident, at risk of nursing home placement.
Income Limits (2025) ~$1,215/month individual
Asset Limits $17,500 individual, excludes home, car
IL

High demand in urban areas; waitlists possible.

Benefits
In-home care (3-5 hours/day) Adult day services ($65/day) Emergency home response systems ($30/month)

Illinois Respite Program

IL Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General Illinois resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IL

Limited slots; urban/rural balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability
General Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
IL

~200 SLP sites statewide; room/board not covered.

Benefits
Personal care (5-7 hours/day, e.g., bathing, mobility) Meals Housekeeping Medication management Respite (~240 hours/year)

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+
General Illinois resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IL

Part of HealthChoice Illinois; consumer-directed options available.

Benefits
Personal care (5-7 hours/day, e.g., dressing, eating) Homemaker Adult day care (~$60/day) Respite (240 hours/year) Home mods ($1,000 avg.)

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled
General Illinois resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IL

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+
General unemployed, low-income, Illinois resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
IL

Priority for veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled
General Illinois resident, in approved facility, SSI recipient or low-income.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IL

~$50-$500/month based on facility type.

Benefits
Cash (~$50-$500/month) for room/board in personal care homes or SLFs

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Illinois resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IL

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Bickford of St. Charles

Address 2.2 miles from city center Info Estimated distance in miles from St. Charles's city center to Bickford of St. Charles's address, calculated via Google Maps.

Calculate Travel Distance to Bickford of St. Charles

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around St Charles The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

Filter by care type
Brighton Gardens of St. Charles
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

St. Charles (Surrey Woods)104Yes 66 18A+Sjv 1 St. Charles Opco Llc1225-
Bickford of St. Charles
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

St. Charles76Yes 50 26-St. Charles Bickford Cottage, Llc931-

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Operated byBickford Senior Living Group, L.L.C.
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