Bickford of St. Charles

Q: What neighborhood is Bickford of St. Charles in?

Bickford of St. Charles is in the St. Charles neighborhood of St. Charles.

Q: Who is the owner of Bickford of St. Charles?

The legal owner and operator of Bickford of St. Charles is St. Charles Bickford Cottage, Llc.

Q: Is Bickford of St. Charles in a walkable area?

Bickford of St. Charles has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: When does Bickford of St. Charles's license expire?

According to IL state health department records, Bickford of St. Charles's license expires on September 9, 2026.

Q: What is the best email address for Bickford of St. Charles?

The team at Bickford of St. Charles can be reached at gina.derosa@bickfordseniorliving.com.

Q: How many beds does Bickford of St. Charles have?

Bickford of St. Charles has 76 beds.

Q: Are there photos of Bickford of St. Charles?

Yes — there are 8 photos of Bickford of St. Charles in the photo gallery on this page.

Overview of Bickford of St. Charles

Located in the enticing neighborhood of St. Charles, IL, the Bickford of St. Charles is an esteemed senior living community that provides assisted living, and memory care services. Large and stunning accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.

With its exceptional amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of St. Charles, seniors can enjoy a classic retirement.

(331) 210-9637

Types of Care at Bickford of St. Charles

Assisted Living Memory Care

76-bed community

A larger shared setting that may offer more common spaces and organized community services.

26 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 50 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility TypeAssisted Living/shared Housing Establishment

StatusActive

IssuanceSeptember 9, 2025

ExpirationSeptember 9, 2026

CountyKane

Bickford of St. Charles is legally operated by St. Charles Bickford Cottage, Llc.

Permanent Units

64 units

Alzheimer's Units

12 units

Total beds

76 units

Staffing

Key information about the people who lead and staff this community.

ContactBusiness Manager, Owner

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Montessori Memory Care

Email [email protected]

Food DescriptionDining room with homestyle food and made-from-scratch recipes.

Since 2024 · 2 years of data 16 deficiencies 9 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Illinois state average

Overall vs. IL average

Latest Inspection October 29, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IL Average	vs. IL Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	16	7	This facility has 129% more total deficiencies than a typical Illinois assisted living residence (16 vs. IL avg 7).↑ 129% worse
Deficiencies per year Average deficiencies per year since 2024.	8	3.5	This facility has 129% more deficiencies per year than a typical Illinois assisted living residence (8 vs. IL avg 3.5).↑ 129% worse
Deficiencies per inspection Average deficiencies per inspection.	1.8	0.9	This facility has 100% more deficiencies per inspection than a typical Illinois assisted living residence (1.8 vs. IL avg 0.9).↑ 100% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IL Average	vs. IL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	9	8	This facility has 13% more total inspections than a typical Illinois assisted living residence (9 vs. IL avg 8).↑ 13% worse

Inspection breakdown

4other inspections

3complaint investigations

1licensing inspection

1incident investigation

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 7, 2025, identified deficiencies related to incident reporting, service plan updates after falls, and medication administration and storage. Earlier inspections showed a pattern of issues including incomplete employee records, inadequate service plans, and challenges with resident care such as wound management and medication administration. Complaint investigations included substantiated incidents involving medication ingestion and falls, while other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges with regulatory compliance, particularly in resident care documentation and staff oversight, with no clear trend of improvement or worsening.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Pets Allowed

Building Type: Mid-rise

Transportation Services

Fitness and Recreation

Managed by Gina Novello

Executive Director

Gina Novello serves as the Executive Director at Bickford of St. Charles, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for seniors and their families.

2.2 miles from city center Estimated distance in miles from St. Charles's city center to Bickford of St. Charles's address, calculated via Google Maps.

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Community Care Program

Illinois CCP

Age 60+

General Illinois resident, at risk of nursing home placement.

Income Limits (2025) ~$1,215/month individual

Asset Limits $17,500 individual, excludes home, car

High demand in urban areas; waitlists possible.

Benefits

In-home care (3-5 hours/day) Adult day services ($65/day) Emergency home response systems ($30/month)

Illinois Respite Program

IL Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General Illinois resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; urban/rural balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability

General Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Benefits

Personal care (5-7 hours/day, e.g., bathing, mobility) Meals Housekeeping Medication management Respite (~240 hours/year)

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+

General Illinois resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Benefits

Personal care (5-7 hours/day, e.g., dressing, eating) Homemaker Adult day care (~$60/day) Respite (240 hours/year) Home mods ($1,000 avg.)

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled

General Illinois resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled

General Illinois resident, in approved facility, SSI recipient or low-income.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

Benefits

Cash (~$50-$500/month) for room/board in personal care homes or SLFs

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in urban/rural areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

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Bickford of St. Charles	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	St. Charles	76	Yes	50	26	-	St. Charles Bickford Cottage, LLC	9	3	1	-