Occupancy rate
90%
Similar to the Virginia average: 85.7%Birch Gardens
Assisted Living · Virginia, VA
Birch Gardens
Assisted Living · Virginia, VA
Birch Gardens is an assisted living community located in Staunton, Virginia. It offers personalized care, engaging activities, and delicious meals in a supportive environment. The community is designed to foster friendships and provide peace of mind to residents and their families.
39-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 93 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Occupancy
Similar to the Virginia average: 85.7%Occupied beds
35 / 39
Average residents per home in Virginia
98 per day
Facility TypeAssisted Living Facility
StatusActive
ExpirationFebruary 25, 2026
Birch Gardens is administrated by Ms. Rachel Craig.
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsDining Services, Accommodations, Companion Rooms
Food DescriptionResidents enjoy three well-balanced meals daily, along with a variety of daily snacks, ensuring they receive healthy nutrition throughout their stay at Birch Gardens.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2021 · 5 years of data
66 deficiencies
12 complaints
23 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average
Overall vs. VA average
8 Worse
Metrics worse than Virginia average:
• Total deficiencies (106% above)
• Deficiencies per year (106% above)
• Deficiencies per inspection (26% above)
• Total inspections (64% above)
• Inspections with violations (78% above)
• Inspection violation rate (9% above)
• Total complaints (71% above)
• Complaints per year (71% above) 0 Better No metrics in this bucket.
• Total deficiencies (106% above)
• Deficiencies per year (106% above)
• Deficiencies per inspection (26% above)
• Total inspections (64% above)
• Inspections with violations (78% above)
• Inspection violation rate (9% above)
• Total complaints (71% above)
• Complaints per year (71% above) 0 Better No metrics in this bucket.
Latest Inspection
August 29, 2025
Monitoring
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 66 | 32 | This facility has 106% more total deficiencies than a typical Virginia assisted living residence (66 vs. VA avg 32). Click this badge to view the full Virginia ranking.↑ 106% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 13.2 | 6.4 | This facility has 106% more deficiencies per year than a typical Virginia assisted living residence (13.2 vs. VA avg 6.4). Click this badge to view the full Virginia ranking.↑ 106% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.9 | 2.3 | This facility has 26% more deficiencies per inspection than a typical Virginia assisted living residence (2.9 vs. VA avg 2.3). Click this badge to view the full Virginia ranking.↑ 26% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 23 | 14 | This facility has 64% more total inspections than a typical Virginia assisted living residence (23 vs. VA avg 14). Click this badge to view the full Virginia ranking.↑ 64% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 16 | 9 | This facility has 78% more inspections with violations than a typical Virginia assisted living residence (16 vs. VA avg 9). Click this badge to view the full Virginia ranking.↑ 78% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 70% | 64% | This facility has 6 percentage points higher inspection violation rate than a typical Virginia assisted living residence (70% vs. VA avg 64%). Click this badge to view the full Virginia ranking.↑ 6% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 12 | 7 | This facility has 71% more total complaints than a typical Virginia assisted living residence (12 vs. VA avg 7). Click this badge to view the full Virginia ranking.↑ 71% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2.4 | 1.4 | This facility has 71% more complaints per year than a typical Virginia assisted living residence (2.4 vs. VA avg 1.4). Click this badge to view the full Virginia ranking.↑ 71% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 29, 2025, found no deficiencies related to resident care and related services. Earlier inspections showed a pattern of deficiencies primarily involving building and grounds maintenance, medication management, individualized service plans, incident reporting, and staff certification. Several complaint investigations were substantiated, including issues with medication administration, supervision of residents, and failure to report incidents timely, but enforcement actions such as fines or license suspensions were not listed in the available reports. Most complaints were substantiated in part, while others were unsubstantiated. The facility’s record shows ongoing challenges with compliance in multiple areas, though the latest inspection suggests some improvement in resident care practices.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Virginia
Birch Gardens is located in STAUNTON, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near Birch Gardens
0.0 miles from city center
Estimated distance in miles from Staunton's city center to Birch Gardens's address, calculated via Google Maps.
Calculate Travel Distance to Birch Gardens
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Compare Assisted Living around Virginia
The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Brookdale Staunton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Staunton | 144 | Yes | 16 | - | April Sprouse | 66.7% | A+ | 8 | 62.5% | - | 9 | 1.1 |
| Sancerre Atlee Station |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mechanicsville (Giles Preserve) | 120 | Yes | 30 | Studio / 1 Bed / 2 Bed | Lauren Friedman | 17.5% | A | 18 | 38.9% | 12 | 13 | 0.7 |
| Brookdale Harrisonburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Harrisonburg (Deyerle Avenue) | 114 | No | 62 | - | Ms. Jennifer Mcnamara | 43.0% | A+ | 10 | 70% | 2 | 22 | 2.2 |
| Brookdale Danville Piedmont |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Danville | 99 | No | 45 | - | Carole Maxwell | 45.5% | A+ | 6 | 100% | - | 35 | 5.8 |
| Birch Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Staunton | 39 | No | 93 | - | Ms. Rachel Craig | 89.7% | - | 23 | 69.6% | 12 | 66 | 2.9 |
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Frequently Asked Questions about Birch Gardens
Is Birch Gardens in a walkable area?
Birch Gardens has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
When does Birch Gardens's license expire?
According to VA state health department records, Birch Gardens's license expires on February 25, 2026.
What is the occupancy rate at Birch Gardens?
Birch Gardens's occupancy is 90%.
Who is the administrator of Birch Gardens?
Ms. Rachel Craig is the administrator of Birch Gardens.
How many beds does Birch Gardens have?
Birch Gardens has 39 beds.
Has Birch Gardens had any recent deficiencies or citations?
Birch Gardens has had 23 recently reported deficiencies.
Are there photos of Birch Gardens?
Yes — there are 8 photos of Birch Gardens in the photo gallery on this page.
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