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Birch Gardens is a residential senior living community in Staunton, Virginia, providing personalized care for older adults needing assistance with daily living tasks. Administered by Rachel Craig, this community has a 39-bed capacity. Currently serving around 35 residents, the community has a 90% occupancy rate, which is slightly above the Virginia statewide average, suggesting consistent local demand.
The community has undergone 23 inspections, 12 of which were complaint-initiated. 69.6% of these visits resulted in violations and had a cumulative total of 66 deficiencies, both above the Virginia average of 64.3% and 32, respectively. Previous reports have also cited challenges in medication management, building upkeep, incident reporting, and staff certifications. However, the most recent inspection on August 29, 2025, resulted in zero deficiencies, and there are no records of fines or license suspensions.
With its smaller senior living environment, the community is capable of offering a cozy, residential atmosphere where staff members can build close relationships with residents and their loved ones. Around-the-clock oversight is provided by a team of licensed nurses and certified nursing assistants, ensuring 24-hour staffing for various care requirements. Additionally, the community offers respite care for families in need of short-term support. The dining program also features three balanced meals each day along with several snack options, highlighting proper nutrition as a vital part of resident health.
Birch Gardens is an ideal option for families looking for a smaller, community-focused assisted living environment in the Shenandoah Valley. With its clean recent inspection results, interested families are encouraged to tour the community and inquire about current care planning and staffing.
Similar to the Virginia average: 85.7%Birch Gardens is administrated by Ms. Rachel Craig.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 66 | 32 | This facility has 106% more total deficiencies than a typical Virginia assisted living residence (66 vs. VA avg 32).↑ 106% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 13.2 | 6.4 | This facility has 106% more deficiencies per year than a typical Virginia assisted living residence (13.2 vs. VA avg 6.4).↑ 106% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.9 | 2.3 | This facility has 26% more deficiencies per inspection than a typical Virginia assisted living residence (2.9 vs. VA avg 2.3).↑ 26% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 23 | 14 | This facility has 64% more total inspections than a typical Virginia assisted living residence (23 vs. VA avg 14).↑ 64% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 16 | 9 | This facility has 78% more inspections with violations than a typical Virginia assisted living residence (16 vs. VA avg 9).↑ 78% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 70% | 64% | This facility has 6 percentage points higher inspection violation rate than a typical Virginia assisted living residence (70% vs. VA avg 64%).↑ 6% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 12 | 7 | This facility has 71% more total complaints than a typical Virginia assisted living residence (12 vs. VA avg 7).↑ 71% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2.4 | 1.4 | This facility has 71% more complaints per year than a typical Virginia assisted living residence (2.4 vs. VA avg 1.4).↑ 71% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
0.0 miles from city center
Estimated distance in miles from Staunton's city center to Birch Gardens's address, calculated via Google Maps.
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Birch Gardens is located in STAUNTON, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | No |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | - | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
70.8%
Rank
#59 / 297 | A+ | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#161 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 58
Facility
58
VA AVG
32
Rank
#291 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107
Facility
107
VA AVG
98
Rank
#125 / 371 | Yes |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Studio / Suite / 1 Bed / 2 Bed | Ms. Jordan Kay |
67.3%
Facility
67.3%
VA AVG
70.8%
Rank
#187 / 297 | A- | 16 | 56.3%
Facility
56.3%
VA AVG
64.3%
Rank
#166 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 23
Facility
23
VA AVG
32
Rank
#206 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Sunrise of Hunter Mill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakton | 100
Facility
100
VA AVG
98
Rank
#145 / 371 | Yes |
70
Facility
70
VA AVG
44
Rank
#65 / 449 | - | Ms. Isha Subedi |
71.0%
Facility
71.0%
VA AVG
70.8%
Rank
#159 / 297 | A- | 9 | 88.9%
Facility
88.9%
VA AVG
64.3%
Rank
#302 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 16
Facility
16
VA AVG
32
Rank
#173 / 332 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#190 / 332 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock |
91.3%
Facility
91.3%
VA AVG
70.8%
Rank
#34 / 297 | - | 17 | 41.2%
Facility
41.2%
VA AVG
64.3%
Rank
#104 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 26
Facility
26
VA AVG
32
Rank
#214 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
| Birch Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Staunton | 39
Facility
39
VA AVG
98
Rank
#330 / 371 | No |
93
Facility
93
VA AVG
44
Rank
#8 / 449 | - | Ms. Rachel Craig |
89.7%
Facility
89.7%
VA AVG
70.8%
Rank
#43 / 297 | - | 23 | 69.6%
Facility
69.6%
VA AVG
64.3%
Rank
#242 / 332 | 12
Facility
12
VA AVG
7
Rank
#286 / 332 | 66
Facility
66
VA AVG
32
Rank
#300 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
Birch Gardens has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to VA state health department records, Birch Gardens's license expires on February 25, 2026.
Birch Gardens's occupancy is 90%.
Ms. Rachel Craig is the administrator of Birch Gardens.
Birch Gardens has 39 beds.
Birch Gardens has had 23 recently reported deficiencies.
Yes — there are 3 photos of Birch Gardens in the photo gallery on this page.
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