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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Booker T. Washington Skilled Nursing and Rehabilitation is an 80-bed nursing home on Line Avenue in Shreveport, Louisiana. Owned by Kourtney Brownlee, the facility coordinates financial coverage through Medicare, Medicaid, and private payments. The surrounding neighborhood is moderately walkable, allowing visitors to take care of some everyday errands on foot.
Residents stay for an average of 208 days, an operational mix that covers both short-term post-hospital therapy and extended long-term residential care. To monitor daily medical needs, the floor crew provides 2 hours and 45 minutes of total nursing care per resident each day, with nurse aides contributing 2 hours and 35 minutes of direct personal support. The clinical department handles specialized tracks for cardiac and respiratory recovery, stroke management, wound therapy, and orthopedic rehab, alongside hospice and temporary respite care.
For day-to-day routines, the kitchen prepares Southern-style cooking featuring familiar options like meatloaf, catfish, and pot roast. The layout includes a therapy gym, a chapel, communal social areas, and an on-site barber and beauty shop. The monthly calendar also incorporates structured weekly activities, including holiday celebrations, parties, and group outings.
Prospective residents can examine the specialized physical therapy programs, multi-stage recovery tracks, and shared common spaces.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 178th out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 11m per day | ▼ 44% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 2m per day | ▼ 11% State avg: 1h 10m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 44m per day | ▼ 26% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 40m per day | ▼ 19% State avg: 3h 18m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 16% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 7m per day | ▼ 45% State avg: 12m per day · National avg: 29m per day |
Higher than the Louisiana average: 71.8%Louisiana average 6.5
Last Health inspection on Apr 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 18 citations resulted from standard inspections; and 4 of 18 resulted from complaint investigations.
100% better than Louisiana averageLouisiana average: 1.1
100% better than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Louisiana average
7% worse than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 1 RN Staff are full-time employees. No contractors work on this role.
1
Average shift length. Calculated as total hours divided by days worked and average staff per day.
5.4 hoursAssists with medical care and medications.
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
All 39 CNA Staff are full-time employees. No contractors work on this role.
39
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,553 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 39 | 0 | 39 | 12,006 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,829 | 92 | 100% | 7.9 |
| Physical Therapy Aide | 0 | 8 | 8 | 1,566 | 76 | 83% | 7 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,505 | 82 | 89% | 7.3 |
| RN Director of Nursing | 5 | 3 | 8 | 1,399 | 73 | 79% | 8 |
| Clinical Nurse Specialist | 3 | 1 | 4 | 708 | 86 | 93% | 7.8 |
| Dietitian | 1 | 0 | 1 | 509 | 66 | 72% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 490 | 62 | 67% | 7.9 |
| Qualified Social Worker | 0 | 7 | 7 | 480 | 65 | 71% | 6.4 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 457 | 59 | 64% | 7.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 446 | 65 | 71% | 6.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 437 | 64 | 70% | 5.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 247 | 39 | 42% | 6.1 |
| Occupational Therapy Aide | 0 | 2 | 2 | 27 | 5 | 5% | 5.4 |
| Registered Nurse | 1 | 0 | 1 | 22 | 4 | 4% | 5.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 3 | 3% | 5.1 |
| Medication Aide/Technician | 1 | 0 | 1 | 3 | 1 | 1% | 3.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.0
19% worse than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.0
23% worse than Louisiana averageLouisiana average: 20.4
Percent of long-stay residents whose need for help with daily activities has increased
24.8%
21% worse than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
27.1%
15% worse than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
35% worse than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
8.2%
29% worse than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.4%
85% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
9.9%
91% worse than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
3.9%
137% worse than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
6% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Louisiana averageLouisiana average: 94.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.0%
6% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
4.8%
56% worse than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.5%
15% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
49% of new residents, usually for short-term rehab.
21% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
72Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Booker T.washington Skilled Nursing and Rehabilita based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #172 / 186Payroll — State benchmarkedThis home is ranked 172nd out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
5.3 miles from city center
Estimated distance in miles from Shreveport's city center to Booker T.washington Skilled Nursing and Rehabilita's address, calculated via Google Maps.
Add your location
Booker T.washington Skilled Nursing and Rehabilita is located in SHREVEPORT, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Heritage Manor of Stratmore Nursing & Rehab Ctr |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Springlake, University Terrace) | 142
Facility
142
LA AVG
113
Rank
#69 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#62 / 194 | +12% | 3.52
Facility
3.52
LA AVG
4.14
Rank
#135 / 182 | +13% | -15% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 6
Facility
6
LA AVG
25.7
Rank
#4 / 187 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#36 / 187 | - | 114 | - |
12
Facility
12
LA AVG
37
Rank
#312 / 368 | Catherine Day | $10.9M
Facility
$10.9M
LA AVG
$9.6M
Rank
#67 / 186 | $7.3M
Facility
$7.3M
LA AVG
$3.9M
Rank
#20 / 186 | 67.3%
Facility
67.3%
LA AVG
42%
Rank
#20 / 186 | 195486 | ||||
| The Oaks of Louisiana |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Shreveport (Lucas) | 160
Facility
160
LA AVG
113
Rank
#31 / 262 | - | - | 5.54
Facility
5.54
LA AVG
4.14
Rank
#3 / 182 | -81% | +34% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 19
Facility
19
LA AVG
25.7
Rank
#59 / 187 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187 | - | 91 | A+ |
15
Facility
15
LA AVG
37
Rank
#299 / 368 | Pierre Blanchard | $13.6M
Facility
$13.6M
LA AVG
$9.6M
Rank
#35 / 186 | $6.2M
Facility
$6.2M
LA AVG
$3.9M
Rank
#42 / 186 | 45.6%
Facility
45.6%
LA AVG
42%
Rank
#101 / 186 | 195597 | ||||
| Heritage Manor West |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | 140
Facility
140
LA AVG
113
Rank
#73 / 262 |
63.9%
Facility
63.9%
LA AVG
71.8%
Rank
#134 / 194 | -11% | 3.98
Facility
3.98
LA AVG
4.14
Rank
#76 / 182 | +56% | -4% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 18
Facility
18
LA AVG
25.7
Rank
#51 / 187 | 4.5
Facility
4.5
LA AVG
3.9
Rank
#129 / 187 | - | 116 | - |
35
Facility
35
LA AVG
37
Rank
#195 / 368 | Lena Heritage LLC | $8.0M
Facility
$8.0M
LA AVG
$9.6M
Rank
#135 / 186 | $5.5M
Facility
$5.5M
LA AVG
$3.9M
Rank
#59 / 186 | 68.9%
Facility
68.9%
LA AVG
42%
Rank
#12 / 186 | 195447 | ||||
| Booker T.washington Skilled Nursing and Rehabilita |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Caddo Parish) | 80
Facility
80
LA AVG
113
Rank
#199 / 262 |
86.2%
Facility
86.2%
LA AVG
71.8%
Rank
#35 / 194 | +20% | 2.75
Facility
2.75
LA AVG
4.14
Rank
#178 / 182 | -79% | -34% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 18
Facility
18
LA AVG
25.7
Rank
#51 / 187 | 3.6
Facility
3.6
LA AVG
3.9
Rank
#81 / 187 | - | 76 | - |
58
Facility
58
LA AVG
37
Rank
#71 / 368 | Kourtney Brownlee | $7.5M
Facility
$7.5M
LA AVG
$9.6M
Rank
#141 / 186 | $2.6M
Facility
$2.6M
LA AVG
$3.9M
Rank
#172 / 186 | 35.1%
Facility
35.1%
LA AVG
42%
Rank
#167 / 186 | 195615 | ||||
| Pierremont Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Caddo Parish) | 180
Facility
180
LA AVG
113
Rank
#17 / 262 |
67.4%
Facility
67.4%
LA AVG
71.8%
Rank
#121 / 194 | -6% | 3.86
Facility
3.86
LA AVG
4.14
Rank
#91 / 182 | -77% | -7% | $431.5k
Facility
$431.5k
LA AVG
$107.9k
Rank
#184 / 187 | 57
Facility
57
LA AVG
25.7
Rank
#178 / 187 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187 | 11 | 117 | A+ |
68
Facility
68
LA AVG
37
Rank
#38 / 368 | Edward Forrest | $19.1M
Facility
$19.1M
LA AVG
$9.6M
Rank
#14 / 186 | $6.4M
Facility
$6.4M
LA AVG
$3.9M
Rank
#32 / 186 | 33.6%
Facility
33.6%
LA AVG
42%
Rank
#172 / 186 | 195312 |
Booker T.washington Skilled Nursing and Rehabilita is in the Caddo Parish neighborhood of SHREVEPORT.
The legal owner and operator of Booker T.washington Skilled Nursing and Rehabilita is Pmg Opco-Washington Llc.
Booker T.washington Skilled Nursing and Rehabilita has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Booker T.washington Skilled Nursing and Rehabilita's occupancy is 86%.
Booker T.washington Skilled Nursing and Rehabilita is registered as a for-profit in LA.
Booker T.washington Skilled Nursing and Rehabilita received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Booker T.washington Skilled Nursing and Rehabilita has 80 beds.
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