Brookdale Union Hills
Memory Care · Peoria, AZ
Brookdale Union Hills
Memory Care · Peoria, AZ
Overview of Brookdale Union Hills
Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.
The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.
Types of Care at Brookdale Union Hills
Memory Care
56-bed community Rank #204 / 527Bed count — State benchmarkedThis home is ranked 204th out of 527 homes in Arizona. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
19 years in operation Rank #82 / 531Years in operation — State benchmarkedThis home is ranked 82nd out of 531 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 11 / 100 Rank #668 / 818Walk Score — State benchmarkedThis home is ranked 668th out of 818 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceApril 19, 2007
ExpirationOctober 31, 2026
License NumberAL6356C
QualificationHealth Care
Services
Brookdale Union Hills is administrated by Sarah A James.
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
ContactSarah James
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Continuing Care Retirement Communities
At Home Care
HousekeepingYes
Pet Friendly
Transportation
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Meeting Rooms
Ice Cream Parlor
Piano
ActivitiesResidents engage in activities like painting classes, gardening, Tai Chi, and brain games.
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Starting Price$5,145 per month
Food DescriptionDementia-friendly menus with easy-to-manage selections. Three home-style meals plus delicious snacks are served each day.
Meal ScheduleThree home-style meals plus delicious snacks are served each day.
Brookdale Union Hills – Menu
Download Menu PDFInspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2023 · 3 years of data
12 deficiencies
13 complaints
14 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Arizona state average
Overall vs. AZ average
5 Worse
Metrics worse than Arizona average:
• Total deficiencies (33% above)
• Deficiencies per year (33% above)
• Total inspections (180% above)
• Total complaints (117% above)
• Complaints per year (115% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (50% below)
• Total deficiencies (33% above)
• Deficiencies per year (33% above)
• Total inspections (180% above)
• Total complaints (117% above)
• Complaints per year (115% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (50% below)
Latest Inspection
October 31, 2025
Complaint
1 deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 9 | This facility has 33% more total deficiencies than a typical Arizona assisted living residence (12 vs. AZ avg 9).↑ 33% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 4 | 3 | This facility has 33% more deficiencies per year than a typical Arizona assisted living residence (4 vs. AZ avg 3).↑ 33% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.9 | 1.8 | This facility has 50% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.9 vs. AZ avg 1.8).↓ 50% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 5 | This facility has 180% more total inspections than a typical Arizona assisted living residence (14 vs. AZ avg 5).↑ 180% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 6 | This facility has 117% more total complaints than a typical Arizona assisted living residence (13 vs. AZ avg 6).↑ 117% worse |
|
Complaints per year
Average complaints per year since 2023.
| 4.3 | 2 | This facility has 115% more complaints per year than a typical Arizona assisted living residence (4.3 vs. AZ avg 2).↑ 115% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 31, 2025, found one deficiency related to a failure to notify the Department immediately of a change in manager during a complaint investigation. Earlier inspections showed a pattern of deficiencies primarily involving documentation issues, medication administration, resident service plans, and abuse reporting. Enforcement actions included several fines totaling over $8,500, with the most recent fines paid in full and no license suspensions or immediate jeopardy findings listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility’s record shows ongoing challenges with regulatory compliance, though recent inspections indicate fewer deficiencies compared to earlier reports.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Pets Allowed
Room Sizes: 160 / 240 sq. ft
Housing Options: Studio
Building Type: Single-story
Transportation Services
Type of Rooms Available
Studio
1
160 - 240 sq. ft
Living Spaces & Floor Plans for Brookdale Union Hills
Brookdale Union Hills P2
Brookdale Union Hills P1
Brookdale Union Hills P3
Floor Plan
Download PDFPlaces of interest near Brookdale Union Hills
7.6 miles from city center
Estimated distance in miles from Peoria's city center to Brookdale Union Hills's address, calculated via Google Maps.
— 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Brookdale Union Hills
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Financial Assistance for
Memory Care in Arizona
Brookdale Union Hills is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Compare Memory Care around Peoria
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| The Montecito Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Peoria (North 87Th Avenue) | 141 | Yes | 40 | Studio | 4 | A+ | Heath D Van Gysel | 6 | 6 | 9 | 1.5 |
| Cottages at Peoria |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Peoria (West Athens Street) | 98 | No | 52 | Studio | 12 | A+ | Erin E Masterson | 10 | 8 | 12 | 1.2 |
| Avanti Living at Peoria |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Peoria (North Lake Pleasant Parkway) | 94 | Yes | 4 | Studio | 1 | - | Candice Fine | 2 | - | 0 | 0.0 |
| The Auberge at Peoria |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Peoria (Medical Center I) | 90 | Yes | 35 | Studio | 10 | - | Tracy Colburn | 1 | - | 0 | 0.0 |
| Brookdale Union Hills |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Peoria (Manor Care) | 56 | Yes | 11 | Studio | 19 | - | Sarah A James | 14 | 13 | 12 | 0.9 |
Frequently Asked Questions about Brookdale Union Hills
What neighborhood is Brookdale Union Hills in?
Brookdale Union Hills is in the Manor Care neighborhood of Peoria.
Is Brookdale Union Hills in a walkable area?
Brookdale Union Hills has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Brookdale Union Hills?
According to AZ state health department records, Brookdale Union Hills's license number is AL6356C.
When does Brookdale Union Hills's license expire?
According to AZ state health department records, Brookdale Union Hills's license expires on October 31, 2026.
Does Brookdale Union Hills have different floorplan options?
Yes — see the floorplan options available at Brookdale Union Hills on this page.
Who is the administrator of Brookdale Union Hills?
Sarah A James is the administrator of Brookdale Union Hills.
How many beds does Brookdale Union Hills have?
Brookdale Union Hills has 56 beds.
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Operated by
Brookdale
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