Brookdale Union Hills

Memory Care in Peoria

Overview of Brookdale Union Hills

Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.

The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.

(623) 362-2700
Bed community size
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Directed Care Services (capacity: 56)
Personal Care Services
Supervisory Care Services

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceApril 19, 2007
ExpirationOctober 31, 2026
License NumberAL6356C
QualificationHealth Care

Ownership & Operating Entity

Brookdale Union Hills is administrated by Sarah A James.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactSarah James

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

2 services
Continuing Care Retirement Communities
At Home Care

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Meeting Rooms
Ice Cream Parlor
Piano
ActivitiesResidents engage in activities like painting classes, gardening, Tai Chi, and brain games.
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,145 per month

Dining & Nutrition

Food DescriptionDementia-friendly menus with easy-to-manage selections. Three home-style meals plus delicious snacks are served each day.
Meals IncludedYes
Meals Per Day3
Meal ScheduleThree home-style meals plus delicious snacks are served each day.
Brookdale Union Hills – Menu
Download Menu PDF

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 160 / 240 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Brookdale Union Hills

Memory Care

Type of Rooms Available

Studio
Studio
1
160 - 240 sq. ft

Contact Brookdale Union Hills

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

14 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

13 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

13 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date October 31, 2025
Complaint
Results 1 deficiencies

12 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 9 deficiencies

0.9 deficiencies per inspection

Arizona average: 1.8 deficiencies per inspection

Inspection Report Summary for Brookdale Union Hills

The most recent inspection on October 31, 2025, found one deficiency related to a failure to notify the Department immediately of a change in manager during a complaint investigation. Earlier inspections showed a pattern of deficiencies primarily involving documentation issues, medication administration, resident service plans, and abuse reporting. Enforcement actions included several fines totaling over $8,500, with the most recent fines paid in full and no license suspensions or immediate jeopardy findings listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility’s record shows ongoing challenges with regulatory compliance, though recent inspections indicate fewer deficiencies compared to earlier reports.

Compare Memory Care around Peoria The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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Living Spaces & Floor Plans

Brookdale Union Hills P2
Brookdale Union Hills P1
Brookdale Union Hills P3
Floor Plan
Download PDF

Financial Assistance for
Memory Care in Arizona

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+
General Arizona resident, unemployed, low-income.
Income Limits (2025) ~$1,519/month 125% of poverty level, individual
Asset Limits Not specified; income-driven.
AZ

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Benefits
Paid training (20 hours/week) Job placement (avg. $300-$500/month earnings) Career counseling

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Places of interest near Brookdale Union Hills

Address 7.6 miles from city center Info Estimated distance in miles from Peoria's city center to Brookdale Union Hills's address, calculated via Google Maps. — 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)

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