Overview of Brookdale Union Hills

Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.

The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.

(623) 362-2700
Bed community size
56-bed community Rank #203 / 529Bed count — State benchmarkedThis home is ranked 203rd out of 529 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
19 years in operation Rank #82 / 531Years in operation — State benchmarkedThis home is ranked 82nd out of 531 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 11 / 100 Rank #668 / 819Walk Score — State benchmarkedThis home is ranked 668th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceApril 19, 2007
ExpirationOctober 31, 2026
License NumberAL6356C
QualificationHealth Care

Ownership & Operating Entity

Brookdale Union Hills is administrated by Sarah A James.

OwnerBREA PEORIA LLC

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactSarah James

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

2 services
Continuing Care Retirement Communities
At Home Care

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Meeting Rooms
Ice Cream Parlor
Piano
ActivitiesResidents engage in activities like painting classes, gardening, Tai Chi, and brain games.
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,145 per month

Dining & Nutrition

Food DescriptionDementia-friendly menus with easy-to-manage selections. Three home-style meals plus delicious snacks are served each day.
Meal ScheduleThree home-style meals plus delicious snacks are served each day.
Brookdale Union Hills – Menu
Download Menu PDF

Contact Brookdale Union Hills

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2023 · 3 years of data 13 complaints 14 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.

13 points below the Arizona average for assisted living residences (82/100)

Inspection score: 69 out of 100. Letter grade D+. 13 points below the Arizona average for assisted living residences (82/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average
Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Enforcement actions (122% above)
• Total inspections (180% above)
• Total complaints (117% above)
• Complaints per year (115% above)
0 Better No metrics in this bucket.
Latest Inspection October 31, 2025 Complaint 1 deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 145 This facility has 180% more total inspections than a typical Arizona assisted living residence (14 vs. AZ avg 5).↑ 180% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 136 This facility has 117% more total complaints than a typical Arizona assisted living residence (13 vs. AZ avg 6).↑ 117% worse Rank #467 / 500 Total complaints — State benchmarked This home is ranked 467th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool.
Complaints per year Info Average complaints per year since 2023. 4.32 This facility has 115% more complaints per year than a typical Arizona assisted living residence (4.3 vs. AZ avg 2).↑ 115% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 31, 2025, found one deficiency for failure to immediately notify the Department of a manager change during a complaint investigation.
  • The facility has repeated deficiencies in documentation, medication administration, and reporting, resulting in multiple fines totaling $8,500 from 2023 to 2025.
  • Past complaints included failure to immediately report suspected abuse twice in 2024, but no deficiencies were found in complaint investigations since August 2025.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Room sizes icon

Room Sizes: 160 / 240 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Type of Rooms Available

Studio
Studio
1
160 - 240 sq. ft

Living Spaces & Floor Plans for Brookdale Union Hills

Brookdale Union Hills P2
Brookdale Union Hills P1
Brookdale Union Hills P3
Floor Plan
Download PDF

Places of interest near Brookdale Union Hills

Address 7.6 miles from city center Info Estimated distance in miles from Peoria's city center to Brookdale Union Hills's address, calculated via Google Maps. — 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)

Calculate Travel Distance to Brookdale Union Hills

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Financial Assistance for
Memory Care in Arizona

Brookdale Union Hills is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Compare Memory Care around Peoria

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
The Montecito Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Peoria (North 87Th Avenue)
141
Facility 141
AZ AVG 55
Rank #50 / 529
Yes
40
Facility 40
AZ AVG 37
Rank #362 / 819
Studio
4
Facility 4
AZ AVG 11
Rank #382 / 531
A+Heath D Van Gysel9
Cottages at Peoria
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Peoria (West Athens Street)
98
Facility 98
AZ AVG 55
Rank #140 / 529
No
52
Facility 52
AZ AVG 37
Rank #229 / 819
Studio
12
Facility 12
AZ AVG 11
Rank #169 / 531
A+Erin E Masterson10
Avanti Living at Peoria
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Peoria (North Lake Pleasant Parkway)
94
Facility 94
AZ AVG 55
Rank #149 / 529
Yes
4
Facility 4
AZ AVG 37
Rank #754 / 819
Studio
1
Facility 1
AZ AVG 11
Rank #491 / 531
-Candice Fine3
The Auberge at Peoria
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Peoria (Medical Center I)
90
Facility 90
AZ AVG 55
Rank #153 / 529
Yes
35
Facility 35
AZ AVG 37
Rank #425 / 819
Studio
10
Facility 10
AZ AVG 11
Rank #205 / 531
-Tracy Colburn2
Brookdale Union Hills
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Peoria (Manor Care)
56
Facility 56
AZ AVG 55
Rank #203 / 529
Yes
11
Facility 11
AZ AVG 37
Rank #668 / 819
Studio
19
Facility 19
AZ AVG 11
Rank #82 / 531
-Sarah A James14

More homes from the same operator

Operated by Brookdale

Frequently Asked Questions about Brookdale Union Hills

What neighborhood is Brookdale Union Hills in?

Brookdale Union Hills is in the Manor Care neighborhood of Peoria.

Who is the owner of Brookdale Union Hills?

The legal owner and operator of Brookdale Union Hills is Brea Peoria Llc.

Is Brookdale Union Hills in a walkable area?

Brookdale Union Hills has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Brookdale Union Hills?

According to AZ state health department records, Brookdale Union Hills's license number is AL6356C.

When does Brookdale Union Hills's license expire?

According to AZ state health department records, Brookdale Union Hills's license expires on October 31, 2026.

Does Brookdale Union Hills have different floorplan options?

Yes — see the floorplan options available at Brookdale Union Hills on this page.

Who is the administrator of Brookdale Union Hills?

Sarah A James is the administrator of Brookdale Union Hills.

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