Casa Arena Healthcare LLC
Nursing Home, Palliative Care & Skilled Nursing · Alamogordo, NM
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Casa Arena Healthcare LLC

Nursing Home, Palliative Care & Skilled Nursing · Alamogordo, NM
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Casa Arena Healthcare LLC accepts Medicare, Medicaid, and private pay.

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2023 · 3 years of data 89 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. New Mexico state average
Overall vs. NM average 2 Worse Metrics worse than New Mexico average:
• Total deficiencies (197% above)
• Deficiencies per year (197% above)
0 Better No metrics in this bucket.
Latest Inspection December 23, 2025 Plan Of Correction

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8930 This facility has 197% more total deficiencies than a typical New Mexico assisted living residence (89 vs. NM avg 30).↑ 197% worse
Deficiencies per year Info Average deficiencies per year since 2023. 29.710 This facility has 197% more deficiencies per year than a typical New Mexico assisted living residence (29.7 vs. NM avg 10).↑ 197% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 23, 2025 inspection found failure to document wound care assessments for resident #9, risking negative impact on care.
  • June 5, 2025 routine survey cited 17 deficiencies including dignity violations, medication errors, incomplete care plans, inadequate staffing, and poor infection control.
  • October 18, 2024 complaint investigation substantiated failures to timely report abuse for 5 residents, incomplete care plans, and medication order errors causing potential harm.

Health Inspection History

Inspections since 2024
Total health inspections 8

State average N/A


Last Health inspection on Jul 2025

Total health citations
90 Rank #50 / 53Health citations — State benchmarkedThis home is ranked 50th out of 53 homes in New Mexico for Health Citations. Shows this facility's total health deficiency citations benchmarked to the New Mexico State average, with a ranking across all 53 NM facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
11.25 Rank #49 / 53Citations per inspection — State benchmarkedThis home is ranked 49th out of 53 homes in New Mexico for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Mexico mean across 53 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

68 of 90 citations resulted from standard inspections; 19 of 90 resulted from complaint investigations; and 3 of 90 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)
Critical health citations
2
In line with State average

State average: N/A


Serious health citations
1
In line with State average

State average: N/A

2 critical citations State average: N/A

1 serious citation State average: N/A

86 moderate citations State average: N/A

1 minor citation State average: N/A
Citations history (last 2 years)
Nursing Services minor citation Jul 14, 2025
Corrected

Care Planning moderate citation Jul 14, 2025
Corrected

Care Planning moderate citation Jul 14, 2025
Corrected

Resident Rights moderate citation Jul 14, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 107
Employees 84
Contractors 23
Staff to resident ratio 1.09 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 42
Average shift 8.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,207

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 6 total: 5 full-time employees and 1 contractor. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 15 LPN Staff are full-time employees. No contractors work on this role. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 52 total: 32 full-time employees and 20 contractors. 52
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

6.5%

2,162 contractor hours this quarter

Certified Nursing Assistant: 20 Occupational Therapy Assistant: 2 Registered Nurse: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant32205215,67392100%9.5
Licensed Practical Nurse150156,68492100%9.5
Physical Therapist6061,96792100%8
Registered Nurse5161,7358693%11.2
Other Dietary Services Staff6061,1417986%7.6
RN Director of Nursing3031,0128087%7.9
Physical Therapy Aide2028366975%6.7
Clinical Nurse Specialist3037036975%7.6
Respiratory Therapy Technician4046727885%4.9
Occupational Therapy Aide1016006571%9.2
Nurse Practitioner1015266672%8
Administrator1015106470%8
Therapeutic Recreation Specialist1014096267%6.6
Qualified Social Worker1013289199%3.6
Dietitian1012343538%6.7
Physical Therapy Assistant2021354953%2.7
Occupational Therapy Assistant0224067%6.7
52 Certified Nursing Assistant
% of Days 100%
15 Licensed Practical Nurse
% of Days 100%
6 Physical Therapist
% of Days 100%
6 Registered Nurse
% of Days 93%
6 Other Dietary Services Staff
% of Days 86%
3 RN Director of Nursing
% of Days 87%
2 Physical Therapy Aide
% of Days 75%
3 Clinical Nurse Specialist
% of Days 75%
4 Respiratory Therapy Technician
% of Days 85%
1 Occupational Therapy Aide
% of Days 71%
1 Nurse Practitioner
% of Days 72%
1 Administrator
% of Days 70%
1 Therapeutic Recreation Specialist
% of Days 67%
1 Qualified Social Worker
% of Days 99%
1 Dietitian
% of Days 38%
2 Physical Therapy Assistant
% of Days 53%
2 Occupational Therapy Assistant
% of Days 7%

Penalties and fines

Includes penalties issued in 2023-2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $124K Rank #49 / 53Federal fines — State benchmarkedThis home is ranked 49th out of 53 homes in New Mexico for Federal Fines. Shows this facility's cumulative CMS federal fine dollars versus the New Mexico average among facilities with fines, and where it ranks among 53 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45% higher than State average

State average: $86K

Number of fines 2
24% fewer fines than State average

State average: 2.6

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.5

Fines amount comparison
Fines amount comparison
This facility $124K
State average $86K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 24, 2024
$108K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 24, 2023
$16K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.7
41% better than State average

State average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.2
12% better than State average

State average: 18.3

Long-stay resident measures
Significantly above average State avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.2%
29% better than State average

State average: 15.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.3%
38% better than State average

State average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.0%
24% worse than State average

State average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
75% better than State average

State average: 3.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.2%
46% better than State average

State average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
70% better than State average

State average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.9%
67% better than State average

State average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 1.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.2%
35% worse than State average

State average: 12.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.9%
In line with State average

State average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with State average

State average: 98.7%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.73
55% better than State average

State average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 4.37
66% worse than State average

State average: 2.64

Short-stay resident measures
Below average State avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 73.0%
15% worse than State average

State average: 86.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
11% worse than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 71.9%
17% worse than State average

State average: 86.4%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.0%
13% worse than State average

State average: 21.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 24.2%
52% worse than State average

State average: 15.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.7%
247% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 66.0%
23% better than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.6%
8% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

31% of new residents, often for short stays.

Typical stay 1 months

Medicaid

36% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 98
Medicare
9
9.2% of residents
Medicaid
72
73.5% of residents
Private pay or other
17
17.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.0M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.2M Rank #25 / 53Revenue — State benchmarkedThis home is ranked 25th out of 53 homes in New Mexico for Revenue. Shows this facility's annual revenue compared to the New Mexico average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$9.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #24 / 53Payroll — State benchmarkedThis home is ranked 24th out of 53 homes in New Mexico for Payroll. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.2M 47.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #26 / 53Payroll % — State benchmarkedThis home is ranked 26th out of 53 homes in New Mexico for Payroll %. Shows payroll as a percentage of revenue versus the New Mexico average. Well-run New Mexico facilities typically land around 53–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.2M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under Medicaid (36% of admissions), and a typical Medicaid stay runs around 7 - 8 months.

Admissions
372 total

Coverage residents most often arrive under.

Medicare 33%
Private pay 31%
Medicaid 36%
Discharges
386 total

Coverage residents most often leave under.

Medicare 18%
Private pay 34%
Medicaid 48%

Places of interest near Casa Arena Healthcare LLC

Address 0.0 miles from city center Info Estimated distance in miles from Alamogordo's city center to Casa Arena Healthcare LLC's address, calculated via Google Maps.

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The information below is reported by the New Mexico Department of Health, Division of Health Improvement.

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Frequently Asked Questions about Casa Arena Healthcare LLC

Is Casa Arena Healthcare LLC in a walkable area?

Casa Arena Healthcare LLC has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Casa Arena Healthcare LLC?

Casa Arena Healthcare LLC's occupancy is 87%.

Are pets allowed at Casa Arena Healthcare LLC?

No, Casa Arena Healthcare LLC has a no-pet policy.

Does Casa Arena Healthcare LLC operate as a for-profit or non-profit?

Casa Arena Healthcare LLC is registered as a for-profit in NM.

Who is the administrator of Casa Arena Healthcare LLC?

Leah Kight is the administrator of Casa Arena Healthcare LLC.

How many beds does Casa Arena Healthcare LLC have?

Casa Arena Healthcare LLC has 117 beds.

What is the address of Casa Arena Healthcare LLC?

Casa Arena Healthcare LLC is located at 205 Moonglow, Alamogordo, NM 88310.

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