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Experience comfort and security in well-designed accommodations and elegant common areas with Charter Senior Living of Williamsburg, a leading senior living community in Williamsburg, VA. The community provides assisted living, memory care, and short-term stays in a vibrant environment that fosters independence and connections. With a focus on wellness, the community offers 24/7 care by a team of nurses and experienced caregivers.
Residents here are given plenty of opportunities to live a meaningful life with a diverse social calendar of activities and broad range of amenities. Ensuring residents’ holistic needs, the community also provides physical therapy services and various health and wellness services. Residents also benefit from the convenience of services like housekeeping, laundry, bus transportation, and interior and exterior maintenance of buildings, grounds and apartments.
Lower than the Virginia average: 85.7%Charter Senior Living of Williamsburg is administrated by Kate Lenz.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 47 | 32 | This facility has 47% more total deficiencies than a typical Virginia assisted living residence (47 vs. VA avg 32).↑ 47% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 9.4 | 6.4 | This facility has 47% more deficiencies per year than a typical Virginia assisted living residence (9.4 vs. VA avg 6.4).↑ 47% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.5 | 2.3 | This facility has 9% more deficiencies per inspection than a typical Virginia assisted living residence (2.5 vs. VA avg 2.3).↑ 9% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 19 | 14 | This facility has 36% more total inspections than a typical Virginia assisted living residence (19 vs. VA avg 14).↑ 36% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 10 | 9 | This facility has 11% more inspections with violations than a typical Virginia assisted living residence (10 vs. VA avg 9).↑ 11% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 53% | 64% | This facility has 11 percentage points lower inspection violation rate than a typical Virginia assisted living residence (53% vs. VA avg 64%).↓ 11% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg |
|
Complaints per year
Average complaints per year since 2021.
| 1.4 | 1.4 | This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspections on August 21, 2025, including routine and multiple monitoring visits, found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to individualized service plans, medication administration, resident supervision, and documentation. Complaint investigations from early 2025 were mostly unsubstantiated, though one substantiated complaint cited issues with staff respectfulness, admission documentation, fall risk assessments, and medication management. Enforcement actions such as fines or license suspensions were not listed in the available reports. The trend indicates improvement over time, with the facility addressing prior issues and recent inspections showing compliance with applicable standards.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Kate Lenz is the Executive Director at Charter Senior Living of Williamsburg, leading the team in providing outstanding care to residents. She is a Licensed Nursing Home Administrator with a management background in Assisted Living and Skilled Nursing. Passionate about training future administrators, Kate holds an Assisted Living Preceptor License and is committed to supporting the community’s mission with compassion and dedication.
4.1 miles from city center
Estimated distance in miles from Williamsburg's city center to Charter Senior Living of Williamsburg's address, calculated via Google Maps.
— 0.21 miles to nearest hospital (Riverside Doctors' Hospital Williamsburg)
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Charter Senior Living of Williamsburg is located in Williamsburg, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127 | No | 68 | Studio / 1 Bed | Meagan Seale | 87.4% | A+ | 20 | 55% | 7 | 58 | 2.9 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107 | Yes | 61 | Studio / 1 Bed | Ms. Jordan Kay | 67.3% | A- | 16 | 56.3% | 7 | 23 | 1.4 |
| Sunrise at Reston Town Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Reston (Hunter Mill District) | 107 | Yes | 84 | Studio / 1 Bed | Ms. Kanetha Breaux | 62.6% | A- | 12 | 66.7% | 1 | 20 | 1.7 |
| Charter Senior Living of Williamsburg |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Williamsburg | 100 | No | 29 | Studio / 1 Bed | Kate Lenz | 61.0% | - | 19 | 52.6% | 7 | 47 | 2.5 |
| Brookdale at Home® Midlothian |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Midlothian | 100 | No | 8 | Studio / 1 Bed | Patrick Hines | 29.0% | A+ | 10 | 50% | 5 | 23 | 2.3 |
Charter Senior Living of Williamsburg has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Charter Senior Living of Williamsburg's license expires on June 30, 2026.
Charter Senior Living of Williamsburg's occupancy is 61%.
Yes — see the floorplan options available at Charter Senior Living of Williamsburg on this page.
Kate Lenz is the administrator of Charter Senior Living of Williamsburg.
Charter Senior Living of Williamsburg has 100 beds.
Charter Senior Living of Williamsburg has had 19 recently reported deficiencies.
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