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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Sister community of the Parkville Care Center, expect Chelsea Place Center to maintain elegance and professionalism for its residents, promoting mutual respect and trust. Specializing in skilled nursing and rehabilitation services, residents maintain an active, supportive, and stimulating lifestyle. The team of dedicated professionals aims to fulfill each resident’s holistic wellness through the continuum of care services. Chelsea Place Center helps seniors have a speedy recovery.
Chelsea Place’s center of excellence includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical; wound care, behavioral health services, and diabetes management, cardiac recovery– among many others.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 35th out of 66 homes in Connecticut. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 50% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ■ Avg State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 42m per day | ▼ 26% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 36m per day | ▼ 24% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 46% State avg: 28m per day · National avg: 29m per day |
Higher than the Connecticut average: 84%Key information about the people who lead and staff this community.
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 101 | 19 | This facility has 432% more total deficiencies than a typical Connecticut nursing home (101 vs. CT avg 19).↑ 432% worse |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 12.6 | 2.4 | This facility has 425% more deficiencies per year than a typical Connecticut nursing home (12.6 vs. CT avg 2.4).↑ 425% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.2 | 1.5 | This facility has 180% more deficiencies per inspection than a typical Connecticut nursing home (4.2 vs. CT avg 1.5).↑ 180% worse |
Inspections
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 13 | This facility has 85% more total inspections than a typical Connecticut nursing home (24 vs. CT avg 13).↑ 85% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Chelsea Place Care Center’s inspection record is mixed, with repeated deficiencies in abuse prevention, staffing shortages, and failure to meet resident care needs. The most recent inspection on November 21, 2025, substantiated sexual abuse by a staff member and cited one deficiency for failure to protect residents from abuse. Earlier in 2025, multiple complaints documented failures in preventing resident-to-resident physical abuse, inadequate food allergy management, and insufficient staffing hours, indicating ongoing challenges in safety and care oversight.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsConnecticut average 5.7
Last Health inspection on May 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 49 citations resulted from standard inspections; and 19 of 49 resulted from complaint investigations.
100% better than Connecticut averageConnecticut average: 0.3
100% better than Connecticut averageConnecticut average: 0.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
47% worse than Connecticut average
0% compared with Connecticut average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,140 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 95 | 0 | 95 | 30,694 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 39 | 0 | 39 | 14,280 | 92 | 100% | 8 |
| Registered Nurse | 14 | 0 | 14 | 4,356 | 92 | 100% | 8.5 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,788 | 62 | 67% | 8 |
| Other Dietary Services Staff | 5 | 3 | 8 | 1,669 | 89 | 97% | 5.8 |
| Clinical Nurse Specialist | 4 | 2 | 6 | 1,478 | 66 | 72% | 7.2 |
| RN Director of Nursing | 3 | 4 | 7 | 865 | 62 | 67% | 7.5 |
| Dietitian | 1 | 10 | 11 | 543 | 63 | 68% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 428 | 64 | 70% | 6.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 362 | 62 | 67% | 5.8 |
| Qualified Social Worker | 0 | 2 | 2 | 262 | 52 | 57% | 5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 200 | 50 | 54% | 3.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 114 | 43 | 47% | 2.5 |
| Medical Director | 0 | 2 | 2 | 110 | 27 | 29% | 2.8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 88 | 32 | 35% | 2.4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
44% better than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
28% better than Connecticut averageConnecticut average: 21.1
Percent of long-stay residents whose need for help with daily activities has increased
11.4%
39% better than Connecticut averageConnecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
11.5%
40% better than Connecticut averageConnecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
11% better than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
40% better than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
46% better than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.1%
92% better than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
1.7%
73% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
3.5%
77% better than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
5% better than Connecticut averageConnecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
5% better than Connecticut averageConnecticut average: 93.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
14% better than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.5%
11% better than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
4% of new residents, usually for short-term rehab.
18% of new residents, often for short stays.
77% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
203Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Chelsea Place Care Center LLC based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #14 / 72Payroll — State benchmarkedThis home is ranked 14th out of 72 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Building Type: 3-storey
Transportation Services
Fitness and Recreation
Most residents stay for extended periods and receive ongoing daily care.
Judy Konow-Hinds serves as the Administrator of Chelsea Place Care Center, a 234-bed skilled nursing facility in Hartford, CT. She leads a diverse team dedicated to personalized care, fostering strong relationships with residents and families to support positive clinical outcomes and community engagement.
1.8 miles from city center
Estimated distance in miles from Hartford's city center to Chelsea Place Care Center LLC's address, calculated via Google Maps.
— 0.46 miles to nearest hospital (Bariatric Center of Excellence at Saint Francis)
Add your location
Chelsea Place Care Center LLC is located in Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
Chelsea Place Care Center LLC is in the West End neighborhood of Hartford.
The team at Chelsea Place Care Center LLC speaks Greek, Ibo, Indian, Jamaican, Korean, Portuguese, Serbian, Spanish, and Twi.
Chelsea Place Care Center LLC has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to CT state health department records, Chelsea Place Care Center LLC's license number is 2220C.
According to CT state health department records, Chelsea Place Care Center LLC's license expires on March 31, 2027.
Chelsea Place Care Center LLC's occupancy is 93%.
(860) 233-8241 will put you in contact with the team at Chelsea Place Care Center LLC.
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