St. Ann’s Community at Cherry Ridge is a retirement community in Webster, NY, offering independent living, assisted living, memory care, and skilled nursing. Promoting a lively and welcoming environment, the community ensures older adults find a new home in their later years. Exceptional services, including 24-hour security, housekeeping, and nutritious meals, are also provided to help residents maintain their independence. Through a continuum of care, the community is committed to helping residents age gracefully in their later years,
Fitness programs, church services, and various activities ensure residents can stay active and maintain holistic wellness. With outdoor gardens, a walking path, and a hair salon, residents have more spaces for interactions and relaxation. Located near Webster Public Library, NY-104 Service Road, shops, and a variety of dining options in Webster, the community guarantees residents have quick access to necessities and leisure. As one of the trusted options for senior living in New York, this retirement community continuously provides top-notch services for older adults’ welfare.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 11m per day | ▼ 42% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 3m per day | ▼ 11% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 8m per day | ▼ 8% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 54m per day | ▼ 11% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 7m per day | ▼ 46% State avg: 13m per day · National avg: 28m per day |
Cherry Ridge is legally operated by The Glen at Cherry Ridge, LLC.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
1 point above the New York average for assisted living residences (83/100)
Rank #395 / 608 in New York Inspection Score — State benchmarked This home is ranked 395th out of 608 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 84 out of 100. Letter grade B. 1 point above the New York average for assisted living residences (83/100)
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 7 | 9 | This facility has had 22% fewer total inspections than the New York average (7 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 22% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 29% | 44% | This facility has 15 percentage points lower inspection violation rate than a typical New York assisted living residence (29% vs. NY avg 44%).↓ 15% better Rank #182 / 319 Inspection violation rate — State benchmarked This home is ranked 182nd out of 319 homes in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 5 | 6 | This facility has 17% fewer complaint visits than a typical New York assisted living residence (5 vs. NY avg 6).↓ 17% better Rank #182 / 319 Complaint visits — State benchmarked This home is ranked 182nd out of 319 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 14.5 | This facility has 72% fewer total violations than a typical New York assisted living residence (4 vs. NY avg 14.5).↓ 72% better Rank #196 / 319 Total violations — State benchmarked This home is ranked 196th out of 319 homes in New York for violations. Shows this facility's violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per inspection
Average violations per inspection.
| 0.6 | 1.6 | This facility has 63% fewer violations per inspection than a typical New York assisted living residence (0.6 vs. NY avg 1.6).↓ 63% better Rank #169 / 319 Violations per inspection — State benchmarked This home is ranked 169th out of 319 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Per-category split of the 4 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 79 | This facility has 94% fewer total complaints than a typical New York assisted living residence (5 vs. NY avg 79).↓ 94% better |
|
Complaints per year
Average complaints per year since 2026.
| 5 | 79 | This facility has 94% fewer complaints per year than a typical New York assisted living residence (5 vs. NY avg 79).↓ 94% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2011
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2011These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.03
22% better than New York averageNew York average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.76
In line with New York averageNew York average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.9%
In line with New York averageNew York average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.8%
35% worse than New York averageNew York average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
56.1%
11% better than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Pets Allowed
Housing Options: Cottage / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
2.2 miles from city center
Estimated distance in miles from Webster's city center to Cherry Ridge's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| St Anns Community | AL ADC HOS NH PC SNF | Webster | 72
Facility
72
NY AVG
160
Rank
#604 / 739 |
97.2%
Facility
97.2%
NY AVG
87.1
Rank
#87 / 410 | +12% | 4.53
Facility
4.53
NY AVG
3.58
Rank
#38 / 394 | +5% | +26% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 85
Facility
85
NY AVG
83
Rank
#263 / 608 | 8
Facility
8
NY AVG
18.5
Rank
#42 / 401 | 4.0
Facility
4.0
NY AVG
5.1
Rank
#124 / 401 | - | 70 | - |
75
Facility
75
NY AVG
63
Rank
#527 / 1169 | Michelle Ashby | $8.1M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$8.1M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
NY AVG
$32.0M
Rank
#342 / 388 | $4.9M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.9M*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
NY AVG
$10.7M
Rank
#368 / 388 | 60.9%*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
60.9%*Fiscal year ending 2012These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
NY AVG
37%
Rank
#359 / 388 | 335730 | ||||
| Fairport Rehab & Nursing Center | AL NH PC SNF | Fairport (Fairport-Nine Mile Point Road) | 142
Facility
142
NY AVG
160
Rank
#357 / 739 |
95.8%
Facility
95.8%
NY AVG
87.1
Rank
#152 / 410 | +10% | 4.54
Facility
4.54
NY AVG
3.58
Rank
#38 / 394 | -86% | +27% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 66
Facility
66
NY AVG
83
Rank
#554 / 608 | 25
Facility
25
NY AVG
18.5
Rank
#317 / 401 | 8.3
Facility
8.3
NY AVG
5.1
Rank
#369 / 401 | - | 136 | - |
35
Facility
35
NY AVG
63
Rank
#906 / 1169 | Fairport Baptist Homes Adult Care Facility, Inc | $11.2MFiscal year ending 12/2023
Facility
$11.2MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#304 / 388 | $7.6MFiscal year ending 12/2023
Facility
$7.6MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#308 / 388 | 68.4%Fiscal year ending 12/2023
Facility
68.4%Fiscal year ending 12/2023
NY AVG
37%
Rank
#188 / 388 | 335576 |
Cherry Ridge is located in Webster, New York State.
Here are the financial assistance programs available to residents in New York State.
Cherry Ridge is in the Town of Webster neighborhood of Webster.
Cherry Ridge is legally operated by The Glen at Cherry Ridge, LLC.
Cherry Ridge has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Yes — see the floorplan options available at Cherry Ridge on this page.
Yes, Cherry Ridge allows residents to bring their pets.
Cherry Ridge has 87 beds.
Yes — there are 4 photos of Cherry Ridge in the photo gallery on this page.
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