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Discover a close-knit family feel at Chestnut Knoll, a thriving senior living community in Berks County, Boyertown, PA, offering compassionate personal care and memory care services. The community provides a variety of accommodations to cater to residents’ varying needs and preferences. Residents are also encouraged to personalize their living spaces and bring their furry friends to keep them company.
A kind and hardworking team works around-the-clock to ensure residents are provided with utmost support and care – from dressing, bathing, meals, activities, medication management, and so much more. With weekly housekeeping and linen services, as well as maintenance services, residents are free of tiring chores and have more time to participate in the community activities and wellness programs. An array of appealing amenities, including a beauty salon, beautifully landscaped grounds, outdoor patios, private dining room, a library, activity rooms, and sitting rooms, provides plenty of spaces for making new connections or enjoying some time alone.
Higher than the Pennsylvania average: 78.7%Chestnut Knoll is legally operated by Gahc3 Boyertown Pa Alf Trs Sub Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 53 | 63 | This facility has 16% fewer total citations than a typical Pennsylvania assisted living residence (53 vs. PA avg 63).↓ 16% better |
|
Citations per year
Average citations per year since 2021.
| 10.6 | 12.6 | This facility has 16% fewer citations per year than a typical Pennsylvania assisted living residence (10.6 vs. PA avg 12.6).↓ 16% better |
|
Citations per inspection
Average citations per inspection.
| 2.5 | 5.7 | This facility has 56% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.5 vs. PA avg 5.7).↓ 56% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 11 | This facility has 91% more total inspections than a typical Pennsylvania assisted living residence (21 vs. PA avg 11).↑ 91% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 13 | 8 | This facility has 63% more inspections with citations than a typical Pennsylvania assisted living residence (13 vs. PA avg 8).↑ 63% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 62% | 73% | This facility has 11 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (62% vs. PA avg 73%).↓ 11% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 4 | This facility has 75% fewer total complaints than a typical Pennsylvania assisted living residence (1 vs. PA avg 4).↓ 75% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.2 | 0.8 | This facility has 75% fewer complaints per year than a typical Pennsylvania assisted living residence (0.2 vs. PA avg 0.8).↓ 75% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 11, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a pattern of medication management issues, record confidentiality concerns, and some incidents of resident abuse, with corrective actions and plans of correction accepted and implemented over time. Complaint investigations were mostly unsubstantiated, except for a substantiated resident abuse case in March 2025 that involved police and medical follow-up. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing efforts to address identified issues, with improvements noted in follow-up inspections and the most recent report showing no deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Studio / Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
Holly Heydt brings over 25 years of experience in senior care to Chestnut Knoll. Licensed as both a Nursing Home Administrator and Personal Care Home Administrator in Pennsylvania, she is also a Certified Dementia Practitioner. Holly has held senior management roles for 18 years and remains dedicated to seniors by maintaining her CNA license. She is passionate about serving those with memory impairment and values family and outdoor activities.
23.8 miles from city center
Estimated distance in miles from Boyertown's city center to Chestnut Knoll's address, calculated via Google Maps.
— 6.6 miles to nearest hospital (Pottstown Hospital)
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Chestnut Knoll is located in Boyertown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
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Chestnut Knoll is in the Boyertown neighborhood of Boyertown.
The legal owner and operator of Chestnut Knoll is Gahc3 Boyertown Pa Alf Trs Sub Llc.
Chestnut Knoll has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to PA state health department records, Chestnut Knoll's license number is 226130.
According to PA state health department records, Chestnut Knoll's license expires on June 30, 2026.
Chestnut Knoll's occupancy is 88%.
Chestnut Knoll has 119 beds.
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