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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Julie Fox-Cash owns Claiborne Healthcare Center, an 81-bed nursing home on Claiborne Avenue in Shreveport, Louisiana. Billing operations run through standard pathways like private pay, Medicare, and Medicaid. The building runs at an 80 percent occupancy rate, and with a neighborhood Walk Score of 43, family members and visitors will mostly need a car to reach the facility.
Stays at the home average about 130 days, showing that the daily workflow splits time between temporary rehabilitation and permanent skilled nursing care. To look after everyday health needs, the 24-hour floor staff provides an average of 4 hours and 11 minutes of total nursing care per resident each day. Out of that time, nurse aides give 3 hours and 1 minute of direct, hands-on assistance.
Medical services focus on clinical needs, offering on-site rehabilitation therapy alongside specialty tracks like addiction recovery and home health services. The layout features basic common rooms, resident dining halls, and visiting spaces where the staff manages all personal care and daily building maintenance.
Interested families can evaluate how the facility coordinates daily clinical resources like intravenous therapy, specialized rehabilitation services, and continuous nursing care. The community pairs these medical tracks with standard services, including dietary options, scheduled recreational activities, home-style dining, and community home health connections.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 58th out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 13m per day | ▼ 31% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 10m per day | ■ Avg State avg: 1h 10m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 9m per day | ▼ 8% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day | ▼ 3% State avg: 3h 18m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 91% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▲ 3% State avg: 12m per day · National avg: 29m per day |
Higher than the Louisiana average: 71.8%Louisiana average 6.5
Last Health inspection on Apr 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 42 citations resulted from standard inspections; and 16 of 42 resulted from complaint investigations.
264% worse than Louisiana averageLouisiana average: 1.1
100% worse than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
16% fewer staff per resident than Louisiana average
15% worse than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 4 RN Staff are full-time employees. No contractors work on this role.
4
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursAssists with medical care and medications.
All 18 LPN Staff are full-time employees. No contractors work on this role.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
All 40 CNA Staff are full-time employees. No contractors work on this role.
40
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
547 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 40 | 0 | 40 | 12,637 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 18 | 0 | 18 | 5,184 | 92 | 100% | 7.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,602 | 77 | 84% | 8.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 919 | 69 | 75% | 7.3 |
| Registered Nurse | 4 | 0 | 4 | 607 | 76 | 83% | 6.4 |
| Nurse Practitioner | 1 | 0 | 1 | 521 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 473 | 60 | 65% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 147 | 61 | 66% | 2.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 138 | 58 | 63% | 2.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 135 | 18 | 20% | 7.5 |
| Qualified Social Worker | 0 | 4 | 4 | 69 | 59 | 64% | 1.2 |
| Occupational Therapy Aide | 0 | 2 | 2 | 51 | 8 | 9% | 5.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 50 | 29 | 32% | 1.7 |
| Medical Director | 0 | 1 | 1 | 48 | 3 | 3% | 16 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 28 | 20 | 22% | 1.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 16 | 3 | 3% | 5.3 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
10% higher than Louisiana averageLouisiana average: $103K
In line with Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 5, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
35% better than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.9
12% better than Louisiana averageLouisiana average: 20.4
Percent of long-stay residents whose need for help with daily activities has increased
11.5%
44% better than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
15.4%
35% better than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
57% worse than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
50% better than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
5.9%
7% better than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.4%
84% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
3.7%
29% better than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
17.9%
12% better than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
8% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
In line with Louisiana averageLouisiana average: 94.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.6%
17% worse than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
23% worse than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.4%
29% worse than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
14% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
11% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Claiborne Healthcare Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #157 / 186Payroll — State benchmarkedThis home is ranked 157th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
2.5 miles from city center
Estimated distance in miles from Shreveport's city center to Claiborne Healthcare Center's address, calculated via Google Maps.
Add your location
Claiborne Healthcare Center is located in SHREVEPORT, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Heritage Manor of Stratmore Nursing & Rehab Ctr |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Springlake, University Terrace) | 142
Facility
142
LA AVG
113
Rank
#69 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#62 / 194 | +12% | 3.52
Facility
3.52
LA AVG
4.14
Rank
#135 / 182 | +13% | -15% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 6
Facility
6
LA AVG
25.7
Rank
#4 / 187 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#36 / 187 | - | 114 | - |
12
Facility
12
LA AVG
37
Rank
#312 / 368 | Catherine Day | $10.9M
Facility
$10.9M
LA AVG
$9.6M
Rank
#67 / 186 | $7.3M
Facility
$7.3M
LA AVG
$3.9M
Rank
#20 / 186 | 67.3%
Facility
67.3%
LA AVG
42%
Rank
#20 / 186 | 195486 | ||||
| The Oaks of Louisiana |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Shreveport (Lucas) | 160
Facility
160
LA AVG
113
Rank
#31 / 262 | - | - | 5.54
Facility
5.54
LA AVG
4.14
Rank
#3 / 182 | -81% | +34% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 19
Facility
19
LA AVG
25.7
Rank
#59 / 187 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187 | - | 91 | A+ |
15
Facility
15
LA AVG
37
Rank
#299 / 368 | Pierre Blanchard | $13.6M
Facility
$13.6M
LA AVG
$9.6M
Rank
#35 / 186 | $6.2M
Facility
$6.2M
LA AVG
$3.9M
Rank
#42 / 186 | 45.6%
Facility
45.6%
LA AVG
42%
Rank
#101 / 186 | 195597 | ||||
| Heritage Manor West |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | 140
Facility
140
LA AVG
113
Rank
#73 / 262 |
63.9%
Facility
63.9%
LA AVG
71.8%
Rank
#134 / 194 | -11% | 3.98
Facility
3.98
LA AVG
4.14
Rank
#76 / 182 | +56% | -4% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 18
Facility
18
LA AVG
25.7
Rank
#51 / 187 | 4.5
Facility
4.5
LA AVG
3.9
Rank
#129 / 187 | - | 116 | - |
35
Facility
35
LA AVG
37
Rank
#195 / 368 | Lena Heritage LLC | $8.0M
Facility
$8.0M
LA AVG
$9.6M
Rank
#135 / 186 | $5.5M
Facility
$5.5M
LA AVG
$3.9M
Rank
#59 / 186 | 68.9%
Facility
68.9%
LA AVG
42%
Rank
#12 / 186 | 195447 | ||||
| Claiborne Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Caddo Parish) | 81
Facility
81
LA AVG
113
Rank
#197 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#62 / 194 | +12% | 4.19
Facility
4.19
LA AVG
4.14
Rank
#58 / 182 | -8% | +1% | $112.9k
Facility
$112.9k
LA AVG
$107.9k
Rank
#149 / 187 | 42
Facility
42
LA AVG
25.7
Rank
#160 / 187 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187 | 5 | 64 | - |
43
Facility
43
LA AVG
37
Rank
#143 / 368 | Julie Fox-Cash | $7.9M
Facility
$7.9M
LA AVG
$9.6M
Rank
#136 / 186 | $3.3M
Facility
$3.3M
LA AVG
$3.9M
Rank
#157 / 186 | 41.1%
Facility
41.1%
LA AVG
42%
Rank
#133 / 186 | 195316 | ||||
| Pierremont Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport (Caddo Parish) | 180
Facility
180
LA AVG
113
Rank
#17 / 262 |
67.4%
Facility
67.4%
LA AVG
71.8%
Rank
#121 / 194 | -6% | 3.86
Facility
3.86
LA AVG
4.14
Rank
#91 / 182 | -77% | -7% | $431.5k
Facility
$431.5k
LA AVG
$107.9k
Rank
#184 / 187 | 57
Facility
57
LA AVG
25.7
Rank
#178 / 187 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187 | 11 | 117 | A+ |
68
Facility
68
LA AVG
37
Rank
#38 / 368 | Edward Forrest | $19.1M
Facility
$19.1M
LA AVG
$9.6M
Rank
#14 / 186 | $6.4M
Facility
$6.4M
LA AVG
$3.9M
Rank
#32 / 186 | 33.6%
Facility
33.6%
LA AVG
42%
Rank
#172 / 186 | 195312 |
Claiborne Healthcare Center is in the Caddo Parish neighborhood of SHREVEPORT.
The legal owner and operator of Claiborne Healthcare Center is Nexion Health At Claiborne, Inc..
Claiborne Healthcare Center has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Claiborne Healthcare Center's occupancy is 80%.
Claiborne Healthcare Center is registered as a for-profit in LA.
Claiborne Healthcare Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Claiborne Healthcare Center has 81 beds.
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