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2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Clark Retirement at Franklin Franklin provides independent living, assisted living, memory care, and skilled nursing. The senior living home aims to nurture new-found relationships by making meaningful connections and making a difference in the lives of its residents. The Life Plan community seeks to create a relaxing atmosphere where residents can feel free in doing whatever they want while maintaining high-quality excellent service. Clark Retirement is where enrichment and improvement happen during your golden years.
A lot of the services and amenities designed at Clark Retirement are for all residents of different living options, so as to further feel comfortable and secure by living conveniently and purposefully. From spiritual care to restaurant-style dining, or from recreational activities to visiting its very own art gallery– Clark Retirement excels in providing a vibrant lifestyle.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 119th out of 133 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 26m per day | ▼ 43% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 0m per day | ▲ 13% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 11% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 21m per day | ▼ 5% State avg: 3h 31m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 32% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 32% State avg: 29m per day · National avg: 29m per day |
Lower than the Michigan average: 75.8%Clark Retirement at Franklin is legally operated by Clark Retirement Community Inc..
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 8 | This facility has 75% fewer total deficiencies than a typical Michigan nursing home (2 vs. MI avg 8).↓ 75% better |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 0.2 | 0.8 | This facility has 75% fewer deficiencies per year than a typical Michigan nursing home (0.2 vs. MI avg 0.8).↓ 75% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.3 | 1.6 | This facility has 81% fewer deficiencies per inspection than a typical Michigan nursing home (0.3 vs. MI avg 1.6).↓ 81% better |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 5 | This facility has 20% more total inspections than a typical Michigan nursing home (6 vs. MI avg 5).↑ 20% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Michigan average 6.5
Last Health inspection on Jul 2025
Michigan average 33.5
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 31 citations resulted from standard inspections; 5 of 31 resulted from complaint investigations; and 1 of 31 came from combined inspections (standard and complaint).
100% better than Michigan averageMichigan average: 0.3
5% worse than Michigan averageMichigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
26% more staff per resident than Michigan average
13% worse than Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursAssists with medical care and medications.
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursHelps with daily care and mobility.
All 23 CNA Staff are full-time employees. No contractors work on this role.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,230 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 23 | 0 | 23 | 5,629 | 92 | 100% | 6.9 |
| Licensed Practical Nurse | 12 | 0 | 12 | 2,730 | 92 | 100% | 8.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 961 | 80 | 87% | 7.8 |
| Registered Nurse | 7 | 0 | 7 | 871 | 90 | 98% | 9.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 391 | 77 | 84% | 4.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 210 | 59 | 64% | 3.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 192 | 24 | 26% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 184 | 23 | 25% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 154 | 56 | 61% | 1.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 128 | 16 | 17% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 128 | 47 | 51% | 2.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 105 | 30 | 33% | 3.5 |
| Medical Director | 0 | 1 | 1 | 31 | 7 | 8% | 4.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 6 | 7% | 2.5 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 4 | 2 | 2% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
10% better than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.6
63% worse than Michigan averageMichigan average: 16.3
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
6% worse than Michigan averageMichigan average: 12.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
39.9%
90% worse than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
7.4%
135% worse than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
6.9%
20% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
2.8%
65% worse than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
2.9%
49% better than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
11.8%
21% better than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
In line with Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
In line with Michigan averageMichigan average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.9%
In line with Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
44.8%
44% worse than Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
86% of new residents, usually for short-term rehab.
13% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
29Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Clark Retirement at Franklin from 2012–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #37 / 134Payroll — State benchmarkedThis home is ranked 37th out of 134 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Building Type: 3-story
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (86% of admissions), and a typical Medicare stay runs around 1 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.6 miles from city center
Estimated distance in miles from Grand Rapids's city center to Clark Retirement at Franklin's address, calculated via Google Maps.
— 0.43 miles to nearest hospital (Corewell Health Grand Rapids Hospitals Blodgett Hospital)
Add your location
Clark Retirement at Franklin is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| St. Ann’s Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Westside Connection) | 95
Facility
95
MI AVG
75
Rank
#149 / 435 |
24.2%
Facility
24.2%
MI AVG
75.8%
Rank
#334 / 386 | -68% | 5.07
Facility
5.07
MI AVG
4.30
Rank
#19 / 133 | -10% | +18% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 136 | 15
Facility
15
MI AVG
33.5
Rank
#24 / 135 | 5.0
Facility
5.0
MI AVG
5.2
Rank
#67 / 135 | - | 23 | A+ |
25
Facility
25
MI AVG
39
Rank
#480 / 703 | Carmelite Sisters Of The Divine Heart Of Jesus | $11.3M
Facility
$11.3M
MI AVG
$15.8M
Rank
#107 / 134 | $7.2M
Facility
$7.2M
MI AVG
$5.6M
Rank
#63 / 134 | 63.5%
Facility
63.5%
MI AVG
39%
Rank
#11 / 134 | 235643 | ||||
| Covenant Living of the Great Lakes |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Grand Rapids (Westside Connection) | 102
Facility
102
MI AVG
75
Rank
#121 / 435 |
28.4%
Facility
28.4%
MI AVG
75.8%
Rank
#317 / 386 | -63% | 3.49
Facility
3.49
MI AVG
4.30
Rank
#119 / 133 | +51% | -19% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 136 | 31
Facility
31
MI AVG
33.5
Rank
#73 / 135 | 10.3
Facility
10.3
MI AVG
5.2
Rank
#133 / 135 | - | 29 | A+ |
35
Facility
35
MI AVG
39
Rank
#371 / 703 | Covenant Living Of The Great Lakes | $6.5M
Facility
$6.5M
MI AVG
$15.8M
Rank
#130 / 134 | $3.6M
Facility
$3.6M
MI AVG
$5.6M
Rank
#126 / 134 | 54.9%
Facility
54.9%
MI AVG
39%
Rank
#23 / 134 | 235614 | ||||
| Clark Retirement at Franklin |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Grand Rapids (Eastown) | 107
Facility
107
MI AVG
75
Rank
#107 / 435 |
33.6%
Facility
33.6%
MI AVG
75.8%
Rank
#286 / 386 | -56% | 3.47
Facility
3.47
MI AVG
4.30
Rank
#119 / 133 | +11% | -19% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 136 | 31
Facility
31
MI AVG
33.5
Rank
#73 / 135 | 5.2
Facility
5.2
MI AVG
5.2
Rank
#73 / 135 | 2 | 36 | - |
58
Facility
58
MI AVG
39
Rank
#147 / 703 | Brian Pangle | $24.4M
Facility
$24.4M
MI AVG
$15.8M
Rank
#36 / 134 | $9.8M
Facility
$9.8M
MI AVG
$5.6M
Rank
#37 / 134 | 40%
Facility
40%
MI AVG
39%
Rank
#74 / 134 | 235401 | ||||
| StoryPoint Grand Rapids East (Samaritas) |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Grand Rapids (Millbrook) | 120
Facility
120
MI AVG
75
Rank
#74 / 435 |
71.6%
Facility
71.6%
MI AVG
75.8%
Rank
#110 / 386 | -6% | 4.89
Facility
4.89
MI AVG
4.30
Rank
#25 / 133 | +130% | +14% | $136.8k
Facility
$136.8k
MI AVG
$87.6k
Rank
#135 / 136 | 85
Facility
85
MI AVG
33.5
Rank
#135 / 135 | 8.5
Facility
8.5
MI AVG
5.2
Rank
#122 / 135 | 11 | 90 | A+ |
27
Facility
27
MI AVG
39
Rank
#461 / 703 | - | $12.0M
Facility
$12.0M
MI AVG
$15.8M
Rank
#102 / 134 | $5.5M
Facility
$5.5M
MI AVG
$5.6M
Rank
#93 / 134 | 45.9%
Facility
45.9%
MI AVG
39%
Rank
#52 / 134 | 235458 | ||||
| Clark Retirement at Keller Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Grand Rapids (East Paris) | 182
Facility
182
MI AVG
75
Rank
#16 / 435 |
70.3%
Facility
70.3%
MI AVG
75.8%
Rank
#116 / 386 | -7% | 4.14
Facility
4.14
MI AVG
4.30
Rank
#58 / 133 | +80% | -4% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 136 | 61
Facility
61
MI AVG
33.5
Rank
#116 / 135 | 7.6
Facility
7.6
MI AVG
5.2
Rank
#111 / 135 | 3 | 119 | A+ |
34
Facility
34
MI AVG
39
Rank
#379 / 703 | Dana Scratch | $25.5M
Facility
$25.5M
MI AVG
$15.8M
Rank
#30 / 134 | $10.1M
Facility
$10.1M
MI AVG
$5.6M
Rank
#35 / 134 | 39.7%
Facility
39.7%
MI AVG
39%
Rank
#78 / 134 | 235103 |
Clark Retirement at Franklin is in the Eastown neighborhood of Grand Rapids.
The legal owner and operator of Clark Retirement at Franklin is Clark Retirement Community Inc..
Clark Retirement at Franklin has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to MI state health department records, Clark Retirement at Franklin's license number is AH410236767.
According to MI state health department records, Clark Retirement at Franklin's license expires on July 31, 2027.
Clark Retirement at Franklin's occupancy is 34%.
Clark Retirement at Franklin has 107 beds.
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