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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Experience a better quality of life with St. Ann’s Home, a trusted non-profit community in Grand Rapids, MI, offering long-term care, rehabilitation, assisted living, and memory care. Residents receive exceptional care for their unique needs from a kind and highly skilled team available 24/7. The community accepts Medicare and Medicaid, easing residents’, especially those with complex medical needs, financial burdens.
Residents are also encouraged to live actively and remain socially engaged with recreational activities and enriching programs that highlight their interests and capabilities. Healthy meals are important for residents’ well-being, so delightful and healthy dining options are served to satisfy their dietary needs and preferences. With its comprehensive care and state-of-the-art amenities, residents can keep their peace of mind and live a blissful retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 19th out of 133 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 37m per day | ▼ 20% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 5m per day | ▲ 23% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 1m per day | ▲ 27% State avg: 2h 23m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 20m per day | ▲ 23% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 75% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 34m per day | ▲ 17% State avg: 29m per day · National avg: 29m per day |
Lower than the Michigan average: 75.8%St. Ann’s Home is legally operated by St. Ann's Home Inc..
Key information about the people who lead and staff this community.
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 8 | This facility has 88% more total deficiencies than a typical Michigan nursing home (15 vs. MI avg 8).↑ 88% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 5 | 2.7 | This facility has 85% more deficiencies per year than a typical Michigan nursing home (5 vs. MI avg 2.7).↑ 85% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 15 | 1.6 | This facility has 838% more deficiencies per inspection than a typical Michigan nursing home (15 vs. MI avg 1.6).↑ 838% worse |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 5 | This facility has 80% fewer total inspections than a typical Michigan nursing home (1 vs. MI avg 5).↓ 80% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Michigan average 6.5
Last Health inspection on Nov 2024
Michigan average 33.5
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
100% better than Michigan averageMichigan average: 0.3
100% better than Michigan averageMichigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
75% more staff per resident than Michigan average
5% worse than Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
14 total: 10 full-time employees and 4 contractors.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursAssists with medical care and medications.
25 total: 16 full-time employees and 9 contractors.
25
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
88 total: 44 full-time employees and 44 contractors.
88
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,956 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 44 | 44 | 88 | 12,275 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 16 | 9 | 25 | 4,277 | 92 | 100% | 8.4 |
| Registered Nurse | 10 | 4 | 14 | 2,143 | 92 | 100% | 8.6 |
| Dietitian | 5 | 0 | 5 | 1,073 | 81 | 88% | 5.2 |
| Physical Therapy Assistant | 3 | 0 | 3 | 643 | 69 | 75% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 506 | 61 | 66% | 8.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 450 | 55 | 60% | 8.2 |
| Qualified Social Worker | 2 | 0 | 2 | 402 | 56 | 61% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 267 | 51 | 55% | 5.1 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 174 | 22 | 24% | 7.9 |
| Physician Assistant | 0 | 2 | 2 | 140 | 37 | 40% | 2.9 |
| Other Physician | 0 | 1 | 1 | 84 | 24 | 26% | 3.5 |
| Medical Director | 0 | 1 | 1 | 43 | 16 | 17% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 6 | 7% | 4 |
| Physical Therapy Aide | 1 | 0 | 1 | 6 | 1 | 1% | 6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.0
7% worse than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
21% worse than Michigan averageMichigan average: 16.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
23% worse than Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
14.1%
8% better than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
42% worse than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
64% better than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
12.3%
114% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
2.2%
60% better than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
2.6%
33% better than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
26.3%
76% worse than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.6%
11% worse than Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Michigan averageMichigan average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.5%
17% worse than Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
64% worse than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
In line with Michigan averageMichigan average: 79.5%
Rate of successful return to home or community from a skilled nursing facility.
59.6%
18% better than Michigan averageMichigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
84% of new residents, usually for short-term rehab.
9% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for St. Ann’s Home based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #63 / 134Payroll — State benchmarkedThis home is ranked 63rd out of 134 homes in Michigan for payroll. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Studio / 1 Bed / Private Rooms
Building Type: Single-story
Social and Recreational Activities
Exercise Programs
Health Programs
Most residents typically stay for a few weeks or months before returning home or moving on.
3.3 miles from city center
Estimated distance in miles from Grand Rapids's city center to St. Ann’s Home's address, calculated via Google Maps.
Add your location
St. Ann’s Home is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Willow Creek West AFC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Alger Heights) | 20
Facility
20
MI AVG
76
Rank
#332 / 435 | 50.0% | -34% | 5.68 | +34% | +32% | $0 | 19 | 6.3 | 2 | 10 | - |
67
Facility
67
MI AVG
39
Rank
#88 / 703 | Orchard Creek Health Care Inc | $7.3M | $4.3M | 58.3% | 235611 | ||||
| Porter Hills Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Grand Rapids Charter Township) | 100
Facility
100
MI AVG
76
Rank
#135 / 435 | 39.0% | -49% | 4.94 | +25% | +15% | $0 | 9 | 3.0 | - | 39 | - |
1
Facility
1
MI AVG
39
Rank
#681 / 703 | United Methodist Retirement Communities, Inc. | $22.6M | $10.9M | 48.3% | 235310 | ||||
| Beacon Hill At Eastgate |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Eastgate) | 337
Facility
337
MI AVG
76
Rank
#2 / 435 | - | - | 5.94 | -100% | +38% | $3.3k | 15 | 3.8 | - | 22 | A+ |
51
Facility
51
MI AVG
39
Rank
#208 / 703 | Kim Allen | $24.4M | $10.2M | 41.9% | 235633 | ||||
| St. Ann’s Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Westside Connection) | 95
Facility
95
MI AVG
76
Rank
#153 / 435 | 24.2% | -68% | 5.07 | -10% | +18% | $0 | 15 | 5.0 | - | 23 | A+ |
25
Facility
25
MI AVG
39
Rank
#480 / 703 | Carmelite Sisters Of The Divine Heart Of Jesus | $11.3M | $7.2M | 63.5% | 235643 | ||||
| SKLD Leonard |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Grand Rapids (Northeast) | 69
Facility
69
MI AVG
76
Rank
#226 / 435 | 87.0% | +15% | 4.09 | +12% | -5% | $4.2k | 32 | 6.4 | 3 | 60 | A+ |
45
Facility
45
MI AVG
39
Rank
#267 / 703 | - | $11.5M | $4.6M | 39.9% | 235261 |
St. Ann’s Home is in the Westside Connection neighborhood of Grand Rapids.
The legal owner and operator of St. Ann’s Home is St. Ann's Home Inc..
St. Ann’s Home has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to MI state health department records, St. Ann’s Home's license number is AH410236894.
According to MI state health department records, St. Ann’s Home's license expires on July 31, 2027.
St. Ann’s Home's occupancy is 24%.
St. Ann’s Home has 95 beds.
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