Comfort Care
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Lincoln, ME

Comfort Care

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Lincoln, ME

Overview of Comfort Care

Experience a better quality of life at Comfort Care, a distinct community in Lincoln, ME, offering assisted living. The community is committed to improving residents’ welfare, providing exceptional support for their daily living activities around the clock. Cleaning, laundry, and other household tasks are also taken care of, ensuring residents have more time to do the things they love.

Here, residents can spend their days as they please with a well-thought-out calendar of enriching activities and engaging programs. Delicious and healthy meals are also served to meet residents’ dietary needs and preferences. With medication management, residents do not have to worry about their prescriptions. The community continuously promotes a nurturing and welcoming environment, ensuring residents make the most of their best years.

Capacity and availability

Residents per day
3
Bed community size
3-bed community Rank #246 / 356Bed count — State benchmarkedThis home is ranked 246th out of 356 homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

About this community

Occupancy

Occupancy rate
100%
Rank #1 / 239Occupancy rate — State benchmarkedThis home is ranked 1st out of 239 homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 239. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Maine average: 83.1%
Occupied beds
3 / 3
Average occupied beds in Maine homes 64 beds

Awards

Best of Senior Living 2024

License Details

Facility TypeAssisted Housing
CountyPenobscot
License LevelLEVEL III RESIDENTIAL CARE FACILITY
License NumberRCC39753

Ownership & Operating Entity

Comfort Care is administered by Sheri Murphy.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed
Minimum Age55

Amenities & Lifestyle

Wi-Fi
Fitness Center
Salon
Well-Maintained Outdoor Spaces
Activities
Volunteer Program

Contact Comfort Care

Inspection History

In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. ME average 1 Worse Metrics worse than Maine average:
• Deficiencies per inspection (100% above)
1 At Avg Metrics at Maine average:
• Inspections With Deficiencies (at ME avg)
1 Better Metrics better than Maine average:
• Deficiency Count (33% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityME Averagevs. ME Avg
Deficiency Count Info Total deficiencies cited across all inspections on record for this facility. 23 This facility has 33% fewer deficiency count than a typical Maine nursing home (2 vs. ME avg 3).↓ 33% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.01 This facility has 100% more deficiencies per inspection than a typical Maine nursing home (2 vs. ME avg 1).↑ 100% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityME Averagevs. ME Avg
Total inspections Info Combined count of all inspections conducted at this facility. 13 This facility has had 67% fewer total inspections than the Maine average (1 vs. ME avg 3). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer
Inspections With Deficiencies Info Inspections that resulted in at least one deficiency. Never exceeds the total inspection count. 11 This facility has inspections with deficiencies in line with the Maine average (1 vs. ME avg 1).— At avg

Places of interest near Comfort Care

Address 880 Main Street, Lincoln, ME 04457

Calculate Travel Distance to Comfort Care

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maine average is: 52.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Maine Veterans’ Homes – Scarborough
NH
AL
MC
RESC
RC
SNF
Scarborough (Oak Hill)
120
Facility 120
ME AVG 20
Rank #5 / 356
93.3%
Facility 93.3%
ME AVG 87.5
Rank #132 / 239
+7%
5.86
Facility 5.86
ME AVG 4.50
Rank #2 / 30
+25%+30%
$0
Facility $0
ME AVG $26.4k
Rank #1 / 30
9
Facility 9
ME AVG 28.5
Rank #2 / 30
3.0
Facility 3.0
ME AVG 5.9
Rank #1 / 30
-112-
41
Facility 41
ME AVG 36
Rank #146 / 357
Maureen Carland
$86.7MFiscal year ending 06/2024
Facility $86.7MFiscal year ending 06/2024
ME AVG $17.8M
Rank #1 / 27
$10.9MFiscal year ending 06/2024
Facility $10.9MFiscal year ending 06/2024
ME AVG $7.2M
Rank #3 / 27
12.5%Fiscal year ending 06/2024
Facility 12.5%Fiscal year ending 06/2024
ME AVG 52.1%
Rank #27 / 27
205127
Mount Joseph at Waterville
NH
HOS
IL
PC
SNF
Waterville
111
Facility 111
ME AVG 20
Rank #7 / 356
84.8%
Facility 84.8%
ME AVG 87.5
Rank #163 / 239
-3%
5.48
Facility 5.48
ME AVG 4.50
Rank #4 / 30
-29%+22%
$83.0k
Facility $83.0k
ME AVG $26.4k
Rank #30 / 30
49
Facility 49
ME AVG 28.5
Rank #27 / 30
12.3
Facility 12.3
ME AVG 5.9
Rank #30 / 30
494A+
36
Facility 36
ME AVG 36
Rank #167 / 357
Bsd Me 26 LLC
$15.0MFiscal year ending 12/2023
Facility $15.0MFiscal year ending 12/2023
ME AVG $17.8M
Rank #8 / 27
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
ME AVG $7.2M
Rank #13 / 27
41.4%Fiscal year ending 12/2023
Facility 41.4%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #24 / 27
205120

Frequently Asked Questions about Comfort Care

What is the license number of Comfort Care?

According to ME state health department records, Comfort Care's license number is RCC39753.

What is the occupancy rate at Comfort Care?

Comfort Care's occupancy is 100%.

Are pets allowed at Comfort Care?

No, Comfort Care has a no-pet policy.

Who is the administrator of Comfort Care?

Sheri Murphy is the administrator of Comfort Care.

How many beds does Comfort Care have?

Comfort Care has 3 beds.

Has Comfort Care had any deficiencies?

Comfort Care has had 2 reported deficiencies since 2024 according to records from Maine Department of Health and Human Services (DHHS).

Are there photos of Comfort Care?

Yes — there are 6 photos of Comfort Care in the photo gallery on this page.

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