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Nursing Home

Community Care On Palm

Nursing Home

Community Care On Palm

4768 Palm Ave, Riverside, CA 92501 View map
Overview of Community Care on Palm

Experience genuine care with Community Care on Palm, a compassionate community in Riverside, CA that offers an array of rehabilitative services. The community helps residents recover successfully with the help of their professional therapists trained in physical, speech, and occupational therapy. Residents are well-cared for with access to 24/7 skilled nursing services and individualized care plans tailored to their preferences and needs.

Those looking for short-term stays can access the community’s respite care and adult day care program designed to offer companionship and relief for family caregivers. Living spaces here are designed to provide both comfort and opportunities for meaningful social interactions. With its round-the-clock care and customized services, the community warrants an effective delivery of care amidst a safe and nurturing environment.

(951) 686-9001

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
California average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
California average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
California average: 3.1/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
California average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 15m per day

This home provides 1% more nursing time per resident than the California average.

California average: 4h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 18m per day 39m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 33m per day 2h 39m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 39m per day 4h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 5m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 14m per day 30m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 51

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in California
Occupancy rate 97.1%
Residents per day (avg) 48
Occupancy rate
97.1%
Residents per day (avg)
48

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 11 - 12 months

Private pay

53% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 14 - 15 years

Finances and operations

Privately-owned community
Home revenue
$7.4M
Profit
$720.3K
Privately-owned community
Home revenue
$7,387,463.00
Profit
$720,262.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
46.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.2M
Total costs $6.7M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Shared Rooms.

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Community Care On Palm

Nursing Home Assisted Living Respite Care Memory Care
Contact Community Care On Palm

Health Inspection History

Inspections
Total health inspections 14

California average 12.5


Last Health inspection on Apr 2025

Total health citations 52

California average 50.2

Citations per inspection
3.71

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

33 of 52 citations resulted from standard inspections; 17 of 52 resulted from complaint investigations; and 2 of 52 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 3
200% worse than California average

California average: 1

0 critical citations More info California average: 0.4

3 serious citations More info California average: 1

49 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 11, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 11, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 11, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 11, 2025
Corrected

Compare Nursing Homes around Riverside County The information below is reported by the California Department of Social Services and Department of Public Health.

5 facilities compared · CMS & CA Dept. of Health data · Updated Mar 2026

The Grove Care and Wellness
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Riverside (Downtown Riverside)
38
50.0%
-41%
4.27
+29%
+1%
0
22
0
35
A+
91
Little, Gary
$8,5M
$3,4M
40.6%
555613
Private / Semi-Private Rooms
Valencia Gardens Health Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Riverside (Magnolia Center)
59
86.9%
+3%
3.60
-6%
-15%
0
26
0
54
-
87
Hughes, Franklin
$14,5M
$4,7M
32.4%
555331
1 Bed / 2 Bed / 3 Bed
Community Care On Palm
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Riverside (Wood Streets)
51
97.1%
+15%
4.24
-52%
+1%
1
52
3
48
-
55
Bercovich, Ezequiel
$7,3M
$3,4M
46.9%
555711
Shared Rooms
Palm Terrace Care Center
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Riverside (La Sierra Hills)
75
88.1%
+4%
3.75
-44%
-11%
0
26
0
67
A
18
-
$13,4M
$6,1M
45.4%
555365
Private / Semi-Private Rooms
Riverwalk Post Acute
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Riverside (Arlington)
146
94.2%
+11%
3.41
-49%
-19%
0
58
0
140
A+
70
Patel, Calvin
$32,6M
$10,5M
32.1%
555017
Private / Shared Rooms

Places of interest near Community Care On Palm

Address 1.4 miles from city center

Address 4768 Palm Ave, Riverside, CA 92501

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 73
Employees 73
Contractors 0
Staff to resident ratio 1.52:1
1520733% better than California average

California average ratio: 0.00:1

Avg staff/day 32
Average shift 7 hours
9% worse than California average

California average: 7.7 hours

Total staff hours (quarter) 20,372
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 3
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 37
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category
Certified Nursing Assistant3703711,11691100%7.3
Licensed Practical Nurse130134,21991100%7.2
Other Dietary Services Staff2027067178%8
Speech Language Pathologist3036458088%4.3
Clinical Nurse Specialist1015116369%8.1
RN Director of Nursing3034455662%6.3
Respiratory Therapy Technician1014447582%5.9
Nurse Practitioner1014365560%7.9
Mental Health Service Worker1013864954%7.9
Physical Therapy Assistant1013436774%5.1
Registered Nurse3032602932%7.9
Dietitian1012563437%7.5
Physical Therapy Aide2021933943%4.8
Administrator2021762224%8
Physician Assistant1011504044%3.7
Qualified Social Worker101873538%2.5
37 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
2 Other Dietary Services Staff
% of Days 78%
3 Speech Language Pathologist
% of Days 88%
1 Clinical Nurse Specialist
% of Days 69%
3 RN Director of Nursing
% of Days 62%
1 Respiratory Therapy Technician
% of Days 82%
1 Nurse Practitioner
% of Days 60%
1 Mental Health Service Worker
% of Days 54%
1 Physical Therapy Assistant
% of Days 74%
3 Registered Nurse
% of Days 32%
1 Dietitian
% of Days 37%
2 Physical Therapy Aide
% of Days 43%
2 Administrator
% of Days 24%
1 Physician Assistant
% of Days 44%
1 Qualified Social Worker
% of Days 38%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
48 residents
Residents by payment source
Medicare
25 residents (52.1%)
Medicaid
21 residents (43.8%)
Private pay or other
2 residents (4.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.6
47% better than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 5.8
49% better than California average

California average: 11.3

Long-stay resident measures
Above average California avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.2%
8% better than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 2.7%
78% better than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 4.5%
60% better than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.1%
33% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.2%
36% better than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.7%
85% better than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 19.9%
197% worse than California average

California average: 6.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.8%
In line with California average

California average: 98.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.36
49% worse than California average

California average: 2.25

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.98
150% worse than California average

California average: 1.59

Short-stay resident measures
Significantly above average California avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
In line with California average

California average: 94.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 86.7%
7% worse than California average

California average: 93.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 12.7%
45% better than California average

California average: 23.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 3.8%
66% better than California average

California average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than California average

California average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 64.7%
21% better than California average

California average: 53.7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $34K
39% lower than California average

California average: $55K

Number of fines 1
58% fewer fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $34K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 28, 2023
$34K

Last updated: Jan 2026

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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